One of the worse places I've ever stayed!! We reserved a king room because it was to have a comfortable chair to help accommodate one of us with a bad back, but NO we were given a 2 queen bed room with no chair. Upon checking in the person at the desk was eating food, talked with food in her mouth and complained to her mother who came in during our check-in that many rooms weren't cleaned yet. We were checking in at approx 8pm. After hearing that we didn't ask about not getting a king room for fear we'd maybe not get a clean room or one that was hastily cleaned while we waited. The hallways and stairs looked like they hadn't been vacuumed in months. There was a bag of garbage in the hall when we checked in and was still there the next morning. The sheets were clean but the spread was torn and the bathroom floor was dirty in the corners. No cups in the bathroom. The Kleenex was not usable because there was dirt in the box, visible on the Kleenex. My partners bed made a horrible noise every time he moved, it was quite disturbing.
There was noise in the hallway until after 3am. Loud talking, shouting, swearing, dog barking, doors slamming and since the desk is only manned until midnight there was no one to complain to, and we didn't feel safe complaining to those making the disturbance.
Also we did stop at approx 11am to confirm our reservation and that we'd get a king room and on the first floor if possible. The man at the desk said he do what he could. Didn't happen!!!