Private beach, white sand, sun loungers, beach umbrellas

Reviews of The Pointe Hotel

4 out of 5
The Pointe Hotel
18701 SE Federal Hwy, Jupiter, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 127 out of 155 reviews" "
Rating 8 - Good. 16 out of 155 reviews" "
Rating 6 - Okay. 5 out of 155 reviews" "
Rating 4 - Poor. 5 out of 155 reviews" "
Rating 2 - Terrible. 2 out of 155 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Hope at the front desk was the best. Very professional.
Stayed 2 nights in May 2024

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Elite stay
Stayed 2 nights in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new hotel with pleasant view
Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on May 19, 2024
Hi Anna, thank you for staying at The Pointe Hotel! We're so glad to hear you enjoyed the hotel and the view. Come back and revisit us again soon!

2/10 Terrible

Brandon

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was not a beach. It was a dirty area on a marina where you should not swim due to water conditions. There was not dining at the hotel as was pictured. There were restaurants in walking distance. Hotel was very clean and nice, but the property and amenities were not as stated.
Stayed 5 nights in May 2024
Response from Hope Pinkerton - General Manager on May 25, 2024
Hi Brandon, we're sorry to hear you did not quite enjoy your stay. I assure you that our little private beach is safe for swimming and kayaking, and we have many guests who partake in activities on our little private beach. Although we do not have dining in the hotel, we always advise guests that Blue Pointe Bar & Grill does provide room service for guests. I know we already spoke and took care of your stay, but if there is anything else that you would like to discuss further, please do not hesitate to reach out.

10/10 Excellent

Donna

This was a great hotel to stay at . Restaurants were very close . We loved the balcony overlooking the water , clean and the staff was very friendly .
Stayed 2 nights in May 2024
Response from Hope Pinkerton - General Manager on May 15, 2024
Hi Donna, thank you for choosing The Pointe Hotel! We're so glad you enjoyed the hotel and our staff provided excellent service. Come back and revisit us again soon!

10/10 Excellent

Jorge, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce and quiet
Stayed 1 night in May 2024
Response from Hope Pinkerton - General Manager on May 15, 2024
Hi Jorge, thank you for staying at The Pointe Hotel! We're happy to hear you enjoyed your stay. Come back again soon!

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful views of the water. Blue point grill is a short walk away. A r
Stayed 1 night in May 2024
Response from Hope Pinkerton - General Manager on May 15, 2024
Hi Deborah, thank you for choosing The Pointe Hotel! We're glad you enjoyed our little slice of paradise. Nothing beats good views and good food! We hope to see you again soon!

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hope Pinkerton - General Manager on May 15, 2024
Hi Deirdre, thank you for choosing The Pointe Hotel! We're glad you enjoyed your stay and hope to see you again soon!

8/10 Good

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on May 4, 2024
Hi Mary Jane, thank you for choosing The Pointe Hotel! We're glad you enjoyed your stay. Come back and visit again soon!

10/10 Excellent

Nicole Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 29, 2024
Hi Nicole, thank you for choosing The Pointe Hotel! We’re glad you enjoyed your stay and hope you revisit soon!

10/10 Excellent

Levin

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, great views and lots of fun activities.
Stayed 2 nights in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 26, 2024
Hi Levin, thank you for choosing The Pointe Hotel! We’re glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 25, 2024
Hi Kelly, thank you for staying at The Pointe Hotel! We're so glad you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Gary

Travelled with partner
Liked: Amenities
Excellent facility and staff - top notch
Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 23, 2024
Hi Gary, thank you for choosing The Pointe Hotel! We’re glad to hear you enjoyed your stay and appreciate those kind words. Come back and visit again soon!

10/10 Excellent

Eric

Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on May 12, 2024
Hi Eric, thank you for staying at The Pointe Hotel! We're glad to hear you enjoyed your stay. Come back and visit again soon!

10/10 Excellent

ANNA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 19, 2024
Hi Anna, thank you for choosing The Pointe Hotel! We're happy you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Weston

Staff was awesome, very clean property
Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 17, 2024
Hi Weston, thank you for those kind words and for choosing The Pointe Hotel! We're so glad we could be of service and that you enjoyed the property! Come revisit soon!

8/10 Good

Constantinos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, great waterfront views.
Stayed 3 nights in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 9, 2024
Hi Constantinos, thank you for choosing The Pointe Hotel! We’re glad you enjoyed your stay and our property location. Come back and revisit soon!

10/10 Excellent

Farrah

Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 28, 2024
Hi Farrah, thank you for choosing The Pointe Hotel! We're glad to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made the best decision to book my husband's birthday vacation at The Pointe Hotel this last week! From start to finish, it was an absolute joy! Denise was the sweetest from the start. My only negative is that I couldn't stay longer. I will definitely be back!
Stayed 3 nights in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 28, 2024
Hi Sarah, thank you for choosing The Pointe Hotel! We're so glad to hear you enjoyed your stay. Thank you for choosing to celebrate such a special occasion with us. Come back and revisit us soon!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean Hotel with convenient restaurants in walking distance!
Stayed 1 night in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 23, 2024
Hi Mark, thank you for those kind words and for choosing The Pointe Hotel! We’re glad to hear you enjoyed your stay. Come revisit us again soon!

6/10 Okay

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Breakfast advertisement was misleading. For what you pay, you should've had a full breakfast. And the toilet paper at the stadium was better than what was provided at this facility. There should have some type of workout facilities for the charged. You advertise a restaurant and bar but it's not part of the facility. You have to walk two blocks to get to it.
Stayed 5 nights in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 20, 2024
Hi Cynthia, thank you for choosing The Pointe Hotel. We're sorry to hear you did not quite enjoy your stay. We provide a little grab-and-go breakfast to tide guests over until the Blue Pointe Bar & Grill opens at 11:00 am. We always have great recommendations for sit-down style breakfast close by too. We also provide golf carts to bring you back and forth from the hotel to the restaurant. Our staff is always happy to call them over to the hotel for guests. We always appreciate guest feedback to help guide us as we grow!

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to rest. Enjoyed our stay.
Stayed 3 nights in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 13, 2024
Hi Greg, thank you for choosing The Pointe Hotel! We're glad you enjoyed our little slice of paradise. Come back and visit again!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay at this small boutique hotel on the water. The hotel was clean with nice view of the intercoastal waterway and within walking distance of some nice dining options. Staff was very nice and welcoming. We would definitely stay here again.
Stayed 5 nights in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 11, 2024
Hi Robert, thank you for choosing The Pointe Hotel and we're so glad you enjoyed your stay! We appreciate those kind words about our hotel and staff. Come back and revisit us soon!

10/10 Excellent

michael, BRATENAHL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean with water front
Stayed 6 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Mar 9, 2024
Hi Michael, thank you for staying at The Pointe Hotel! We're glad you enjoyed your stay. Come back and revisit our little slice of paradise soon!

10/10 Excellent

mark, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and stuff.
Stayed 4 nights in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 13, 2024
Hi Mark, thank you for staying at The Pointe Hotel! We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

mark, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Looks like new.
Stayed 3 nights in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 9, 2024
Hi Mark, thank you for those kind words and for choosing The Pointe Hotel! We're glad you enjoyed your stay and we could be of service. Come back and visit again soon!

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 4 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Mar 4, 2024
Hi Jill, thank you for choosing The Pointe Hotel! We're glad you enjoyed our little slice of Paradise and hope to see you again soon!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved everything about this property. It is so clean and quiet with a lovely view. The bar/restaurant adjacent to the property is wonderful too. We hope to stay there again one day soon!
Stayed 3 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Mar 2, 2024
Hi Linda, thank you for choosing The Pointe Hotel! We’re so glad to hear you enjoyed your stay and we hope you come back and visit again soon!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique property is so nice. It is small and quiet, clean and friendly staff. There is a restaurant within walking distance or they have a golf cart shuttle. The food and atmosphere are excellent
Stayed 3 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Mar 1, 2024
Hi Linda, thank you for choosing The Pointe Hotel! We're glad you enjoyed our little slice of paradise. We hope you come back and visit again soon!

8/10 Good

Catherine M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The "breakfast was terrible. It was not the Continental Breakfast I expected. It was more geared to young children than adults. sugared cereal and prepackaged cakes and muffins.
Stayed 10 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Mar 1, 2024
Hi Catherine, thank you for choosing The Pointe Hotel. We're sorry you didn't enjoy our little grab-and-go breakfast, but we are always happy to recommend local restaurants if you would like a sit-down-style breakfast. Don't hesitate to ask our staff for our favorite restaurants close by!

10/10 Excellent

Rebecca, spring hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing we did not like. My husband and I enjoyed our stay and we look forward to our next visit.
Stayed 3 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 24, 2024
Hi Rebecca, thank you for choosing The Pointe Hotel! We’re glad to hear we could make your stay great. We always appreciate seeing return guests and would be happy to have you back!

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 22, 2024
Hi Martha, thank you for staying at The Pointe Hotel! We're glad you enjoyed our little slice of paradise and hope to see you again soon!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. The room view beautiful, we had a great time
Stayed 2 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 20, 2024
Hi Laura, thank you for choosing The Pointe Hotel! We're glad you enjoyed your stay and hope to see you again soon!

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No pool Blue Pointe Inn within short walk convenient with entertainment each night. Difficult to get room cleaned and towels in room.
Stayed 4 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 20, 2024
Hi Michael, we're glad to hear you enjoyed your overall stay! We apologize for the wait times during this busy time of year with room cleanings. We will always do our best to clean as soon as possible. Please do not hesitate to request any items from our staff; we would happily assist you!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, bright, friendly.
Stayed 1 night in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 20, 2024
Hi Kim, thank you for those kind words and for choosing The Pointe Hotel! We're happy we could make your stay pleasant. Come back and visit again soon!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 16, 2024
Hi Mary, thank you for choosing The Pointe Hotel! We’re glad to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Guy

Stayed 1 night in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 15, 2024
Hi Guy, thank you for staying at The Pointe Hotel! It was great having you and we hope you come back and visit again soon!

4/10 Poor

Mimi

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
No housekeeping service. No new towels or clean up. Ridiculous. Wasn’t told.
Stayed 2 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 10, 2024
Hi Mimi, we're sorry to hear you did not quite enjoy your stay. Although we do have a sign and a note on the check-in paperwork informing the guest they would need to request daily room make-ups, I do deeply apologize that you were not verbally informed at check-in. Should you ever need any extra towels, utensils, or other items please call our front desk, and we would be more than happy to help.

10/10 Excellent

Elizabeth

Stayed 5 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 10, 2024
Hi Elizabeth, thank you for choosing The Pointe Hotel! We're happy to hear you are enjoying your stay and hope to see you again soon!

10/10 Excellent

Melissa

Stayed 1 night in Jan 2024
Response from Hope Pinkerton - General Manager on Feb 2, 2024
Hi Melissa, thank you for choosing The Pointe Hotel! We're glad to hear you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Ellen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hope Pinkerton - General Manager on Jan 29, 2024
Hi Ellen, thank you for choosing The Pointe Hotel! We're so glad to hear you enjoyed your stay. Come back and visit again soon!

10/10 Excellent

Catherine

Business traveller
The hotel was beautiful, not to mention, extremely clean. I would definitely come back here.
Stayed 1 night in Jan 2024
Response from Hope Pinkerton - General Manager on Jan 25, 2024
Hi Catherine, thank you for choosing The Pointe Hotel! We're so glad to hear you enjoyed your stay. Thank you for those kind words too! We can't wait for you to stay with us again!

10/10 Excellent

PETER

Stayed 5 nights in Dec 2023
Response from Hope Pinkerton - General Manager on Jan 15, 2024
Hi Peter, we're so glad to hear you enjoyed our little slice of paradise! We hope to see you again soon!

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hope Pinkerton - General Manager on Jan 15, 2024
Hi Pam, thank you for choosing The Pointe Hotel! We're so glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hope Pinkerton - General Manager on Dec 10, 2023
Hi Susan, thank you for choosing The Pointe Hotel! We’re so glad to hear you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hope Pinkerton - General Manager on Dec 7, 2023
Hi Tony, we're so glad to hear you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Finn Sandberg

Stayed 4 nights in Nov 2023
Response from Hope Pinkerton - General Manager on Nov 11, 2023
Hi Finn, thank you for staying at The Pointe Hotel! We are so glad to hear you enjoyed our little slice of paradise. Come back and visit again soon!

10/10 Excellent

Jae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new.
Stayed 3 nights in Oct 2023
Response from Hope Pinkerton - Assistant General Manager on Oct 16, 2023
Hi Jae, thank you for choosing The Pointe Hotel! We’re glad to hear you enjoyed your stay. Come back and visit again soon!

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
only a year old. Friendly staff.
Stayed 1 night in Oct 2023
Response from Hope Pinkerton - Assistant General Manager on Oct 16, 2023
Hi Doris, thank you for choosing The Pointe Hotel! We’re so glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Joseph

Travelled with family
Very clean. The area and atmosphere beautiful and relaxing.
Stayed 4 nights in Oct 2023
Response from Hope Pinkerton - Assistant General Manager on Oct 9, 2023
Hi Joseph, thank you for choosing The Pointe Hotel! We're so glad to hear you enjoyed your stay. Come and visit again soon!