Desk, blackout drapes, free WiFi, bed sheets
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Reviews of Microtel Inn & Suites by Wyndham Joplin

2 out of 5
Microtel Inn & Suites by Wyndham Joplin
4101 Richard Joseph Blvd, Joplin, MO

Reviews

7.4

Good

Rating 10 - Excellent. 300 out of 1006 reviews" "
Rating 8 - Good. 320 out of 1006 reviews" "
Rating 6 - Okay. 211 out of 1006 reviews" "
Rating 4 - Poor. 93 out of 1006 reviews" "
Rating 2 - Terrible. 82 out of 1006 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Preslee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is small and cute. The people working in the morning and night are very friendly. It was a really nice location, close to shopping and dining.
Stayed 1 night in May 2024
Response from Kim on May 13, 2024
Thank you for your wonderful comments. We are so glad you our staff to be friendly and our hotel to be cute. We hope to see you again the next time you are in the Joplin MO area.

2/10 Terrible

Lisa, South Padre Island

Travelled with family
Disliked: Amenities, property conditions & facilities
No elevator!!!! 2nd floor room - 89 yr old Mother had to climb stairs & drag suitcases
Stayed 1 night in May 2024
Response from Kim on May 13, 2024
We apologize that a first floor room was not available at the time of your check in.

4/10 Poor

Josiah

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel and room smelt like stale dirty water and everything was outdated
Stayed 1 night in May 2024
Response from Lalit on May 13, 2024
We apologize for the dissatisfaction you had with your stay.

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kim on May 8, 2024
Thank you for your response. We are glad you enjoyed your stay.

2/10 Terrible

Brittany

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mirrors looked like they were two way mirrors. We were all uncomfortable. There was mold everywhere and the room was damp. Covers and sheets had stains like they had never been washed or changed.
Stayed 2 nights in May 2024
Response from Lalit on May 7, 2024
We apologize for the dissatisfaction you experienced with your stay. The mirrors are normal standard mirrors. Our rooms are cleaned daily and inspected by the owner daily.

4/10 Poor

Mary, Amherst Junction

Travelled with family
No hot water. Not enough towels.
Stayed 1 night in Apr 2024
Response from Kim on Apr 27, 2024
We apologize for the issue you experienced with the hot water and thank you for bringing this to our attention. Extra towels are available at the front desk.

8/10 Good

priscillla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for the price
Stayed 1 night in Apr 2024
Response from Lalit on Apr 25, 2024
Thank you for your response. We are glad you found our hotel to be a good value.

10/10 Excellent

Dardyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the customer service and it was so quiet!! But our sheets had some stains, besides that our stay was wonderful!!!
Stayed 1 night in Apr 2024
Response from Kim on Apr 22, 2024
Thank you for your comments. We are glad you enjoyed your stay. We apologize for the condition of the sheets in your room and thank you for bringing this to our attention.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was just what we needed. Oatmeal, juice and coffee.
Stayed 1 night in Apr 2024
Response from Kim on Apr 11, 2024
Thank you for your comments. We are so glad you enjoyed our Continental breakfast.

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Apr 2024
Response from Kim on Apr 10, 2024
Thank you for your comment. We are so glad you enjoyed your stay.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Kim on Apr 8, 2024
Thank you for your response. We are so glad you enjoyed your stay.

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023
Response from Kim on Apr 18, 2024
Thank you for your response. We are glad you enjoyed your stay and hope to see you again.

4/10 Poor

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving, we discovered our room had not been cleaned. We found hair on the sheets on every bed (we had two different rooms), and in one room there was moldy pizza in one of the dresser drawers. When told about issues to the front desk clerk, the initial response was that there was no housekeeping staff on until the morning. It was not until we pushed the issue and called expedia that our issue was resolved with us having to move to two clean rooms. The breakfast in the morning was also substandard and cold. The reception from the staff was cold and uninviting. Will not be using this hotel again.
Stayed 2 nights in Mar 2024
Response from Lalit on Mar 26, 2024
We do apologize for the condition of your rooms and the lack of response from the desk staff. Thank you for bringing this to our attention. We assure you that we are resolving the matter.

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean room.
Stayed 1 night in Mar 2024
Response from Kim on Mar 24, 2024
Thank you for your comments. We are glad you found our hotel convenient and clean.

4/10 Poor

Lonnie

Travelled with family
No elevator, not good for elderly travelers!
Stayed 1 night in Mar 2024
Response from Lalit on Mar 22, 2024
We apologize that there were no first floor rooms available at the time of your check in. It is recommend that any special request, such as needing first floor, be added to your reservation or you may call ahead of your arrival.

8/10 Good

Rev. Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely can tell the property was older. No elevator, and a slightly musty smell in common areas. Pool was down for maintenance, but that was communicated before check-in. Room was very clean and comfortable, no musty smell in room. No ice machines, but decent vending prices for cold water.
Stayed 1 night in Mar 2024
Response from Lalit on Mar 18, 2024
Thank you for your comments. We apologize that you did not see that we do have an ice machine on the first floor across from the front desk.

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second time stop in this hotel and my experience was great I definitely come back again Thanks
Stayed 1 night in Mar 2024
Response from Kim on Mar 17, 2024
Thank you for your response. We are so glad you enjoy staying with us. We hope to se you again the next time you are in the Joplin MO area.

2/10 Terrible

Brianna

Disliked: Cleanliness, property conditions & facilities
Dirty sheets, bathroom door did not open. And the mirror was odd above the bed, I follow the “no space leave the place” and it failed every test of it being a two way mirror. I asked for new sheets and the sheets they gave me were also dirty.
Stayed 1 night in Mar 2024
Response from Lalit on Mar 10, 2024
The mirrors in all our rooms are standard mirrors. There are NO two way mirrors!!! That is illegal and unethical!!! We apologize for the issues you experienced with the linens and thank you for bringing this to our attention.

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from Kim on Feb 22, 2024
Thank you for your response. We are glad you found our hotel to be clean.

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room and property. Very comfortable bed--hard to find in most hotels. AC/Heat unit was very new and worked great. Only downsides of this room were no microwave, no coffee maker, and older/smallish TV positioned in top corner of room that made it impossible to use as monitor for my computer while sitting at the desk.. Also, drain in shower was a little slow, but water pressure was good and had plenty of hot water. Overall, nice hotel, and I would stay again if i didn't need to use TV as second monitor for my work.
Stayed 2 nights in Feb 2024
Response from Kim on Feb 19, 2024
Thank you for your wonderful comments. We are so glad you enjoyed your stay. We do offer a microwave and coffee in the vending room for guests 24 hours a day.

8/10 Good

Cletus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean very lit up
Stayed 1 night in Feb 2024
Response from Kim on Feb 18, 2024
Thank you for your comments. We are glad you found our hotel to be clean and well lit.

2/10 Terrible

Amy

I asked them to cancel the booking. My two young daughter's wanted a hotel with a pool and their pool was put of service. It would be nice if this was known when I booked instead of on arrival.
Stayed 1 night in Feb 2024
Response from Kim on Feb 19, 2024
The pool closure is noted on the travel site: Temporary closuresSome amenities are temporarily unavailable.Some amenities and services are unavailable Mar 17, 2022 - Dec 31, 2024 (dates are subject to change):Swimming pool

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kim on Feb 11, 2024
Thank you for your response.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic room. I needed a simple quiet room while I was in Joplin. The place provided that. Staff were friendly and courteous. Easy off an on to I-44.
Stayed 2 nights in Feb 2024
Response from Kim on Feb 10, 2024
Thank you for your comments. We are so glad you found your stay to be quiet and enjoyable.

10/10 Excellent

Kevin

Liked: Amenities
Very nice fast and friendly thanks
Stayed 1 night in Feb 2024
Response from Lalit on Feb 5, 2024
Thank you for your response. We are glad you found our staff to be fast and friendly.

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Very clean and nice staff. Dogs constantly barking all night and stairs are broken in some spots. Nearly tripped 3 times
Stayed 1 night in Jan 2024
Response from Lalit on Jan 31, 2024
Thank you for your comments. We are glad you found our hotel to be clean and our staff to be friendly. We apologize that your stay was disturbed by a barking dog. Please don't hesitate to let the desk staff know so that they can take care of the matter. We do apologize that there was an issue in the stair case and thank you for bringing this to our attention.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nurse
The bed was comfortable. Room was clean. I used it for work and it was perfect
Stayed 1 night in Jan 2024
Response from Kim on Jan 29, 2024
Thank you for your comments. We are so glad you found our hotel to be comfortable and clean. We hope to see you again the next time you are in the Joplin MO area.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
All was going well until it got too warm in my room. I tried to turn down heater, but the hot air kept blowing. At midnight I still couldn't control heat, so i called the clerk, who then came to my room. She couldn't turn off so she turned on the A/C. Still hot air. Sweated all night. Not fixable, and too much trouble to move to another room. Still a clean room. Bed was comfortable
Stayed 1 night in Jan 2024
Response from Lalit on Jan 22, 2024
We apologize for the issues you experienced with the heater in you room. Thank you for bringing this to our attention.

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I entered my room, it was almost as cold as it was outside. (-15 below). They didn’t even have the heat on in the room. I asked for a non-smoking room and received a Handicap room. The toilet didn’t want to flush and I had run the water in the shower for a half an hour to barely have luck-warm water. This is the worst experience I’ve ever had. I’ve stayed at numerous hotels and this is the worst ever. I think I should be refunded. I do not recommend anyone to stay at this hotel.
Stayed 1 night in Jan 2024
Response from Lalit on Jan 21, 2024
We apologize for the issues you experienced during your stay. Thank you for bringing this to our attention.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Clean, well maintained.
Stayed 1 night in Jan 2024
Response from Kim on Jan 16, 2024
Thank you for your comments. We are so glad you enjoyed your stay.

8/10 Good

Jazmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kim on Jan 15, 2024
Thank you for your response.

10/10 Excellent

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to dining
Stayed 1 night in Jan 2024
Response from Kim on Jan 9, 2024
Thank you for your response.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kim on Jan 12, 2024
Thank you for your response.

10/10 Excellent

Jeremy

Business traveller, Travelled with partner
Decent place to stay had good time
Stayed 1 night in Dec 2023
Response from Kim on Jan 31, 2024
Thank you for your comments. We are glad you enjoyed your stay.

6/10 Okay

Benjamin

Stayed 1 night in Dec 2023
Response from Lalit on Jan 21, 2024
Thank you for your response.

6/10 Okay

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad for the price
It's a cheap stay so i wasn't expecting too much. Floor was moist. The water never got to a comfortable warm / hot temperature to take a shower. But everything was clean. I slept well.
Stayed 1 night in Dec 2023
Response from Lalit on Dec 28, 2023
Thank you for your response. We apologize for the condition the floor was in your room and thank you for bringing this to our attention.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kim on Dec 27, 2023
Thank you for your response.

10/10 Excellent

Julio

Stayed 2 nights in Dec 2023
Response from Lalit on Dec 28, 2023
Thank you for your response.

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kim on Dec 25, 2023
Thank you for your response. We are so glad you enjoyed your stay and look forward to seeing you again the next time you are in the Joplin MO area.

10/10 Excellent

Darik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kim on Dec 22, 2023
Thank you for your response.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Response from Lalit on Feb 6, 2024
Thank you for your response.

2/10 Terrible

William

Stayed 1 night in Dec 2023
Response from Lalit on Dec 19, 2023
We apologize for the disappointment you experienced during your stay.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Family visit
Everyone was super friendly
Stayed 2 nights in Oct 2023
Response from Lalit on Dec 17, 2023
Thank you for your comments. We are so glad you found our staff to be so friendly.

2/10 Terrible

Mike

Travelled with family
Disliked: Staff & service
Once my wife got out of the shower this morning, the mirror fogged up and the words "I SEE YOU" showed on the mirror. She was terrified and management just chuckled and dismissed it. Great ending to an anniversary celebration.
Stayed 1 night in Dec 2023
Response from Lalit on Dec 17, 2023
We apologize for the desk staffs response and thank you for bringing this to our attention.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kim on Dec 6, 2023
Thank you for your response. We are so glad you enjoyed your stay.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Hwy 44. Close to Restaurants. Nice Place
Stayed 1 night in Nov 2023
Response from Lalit on Nov 29, 2023
Thank you for your comments. We are glad you found our hotel to be a nice place.

10/10 Excellent

Penni

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small, but very clean. No coffee pot, or microwave, but had a tiny fridge. Breakfast rolls and coffee.
Stayed 1 night in Nov 2023
Response from Lalit on Nov 28, 2023
Thank you for your comments. We do offer coffee in our vending room 24 hours. Also there is a microwave available in the vending room for guest use 24 hours. We have larger rooms such as our double queen and our suite.

2/10 Terrible

Oma

Due to an injury, we did not end up staying. However, a $200 cash deposit, on top of a $20 pet deposit which was added to my card, was an unheard of fee-CASH, really?
Stayed 1 night in Nov 2023
Response from Lalit on Nov 28, 2023
We require a 200 security deposit for anyone who lives within 70 miles of the hotel. Also we do require a 20 pet FEE per pet per night. We refunded the pet fee back to your card once your reservation was cancelled.

4/10 Poor

dilpreet

Breakfast is not good
Stayed 1 night in Nov 2023
Response from Lalit on Nov 23, 2023
We apologize for the disappointment you had with our Continental breakfast.

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Convenient booking, friendly, professional and kind greetings and atmosphere. Clean room, fresh comfy bed and sheets, clean restroom and shower. Slept well.
Stayed 1 night in Nov 2023
Response from Kim on Nov 22, 2023
Thank you for your wonderful comments. We are so glad you found our hotel to be so clean and our staff to be so friendly. We hope to see you again the next time you are in the Joplin MO area.