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Reviews of FairBridge Inn & Suites

2 out of 5
FairBridge Inn & Suites
3006 S Caraway Rd, Jonesboro, AR

Reviews

5.8
Rating 10 - Excellent. 83 out of 587 reviews" "
Rating 8 - Good. 130 out of 587 reviews" "
Rating 6 - Okay. 123 out of 587 reviews" "
Rating 4 - Poor. 122 out of 587 reviews" "
Rating 2 - Terrible. 129 out of 587 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Staff & service
It’s a 60 dollar room, you get what you pay for.
They take a security deposit of 50 bucks, be ready for that. There were cigarette burns in. The tub. Bed was fine. Not sure what you expect for 60 bucks but it did the job.
Stayed 1 night in Apr 2018

10/10 Excellent

Seana, Jonesboro, Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with indoor pool and hot tub
We stayed one night but it was great. Definitely would go back.
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
should be condemned. Avoid
This hotel is very misrepresented by the pictures. Our room had rat dropping in the chair cushions. The carpet wasn't clean. The doors to the outside were broke. No security key cards worked to get into the hotel. The breakfast floor area wasn't cleaned from one day to the next. (Fruit loops cereal was still on the floor). The pools weren't working. Hall lighting was out everywhere making it very unsafe. The property is for sale for redevelopment. So i expect the management is just trying to ride it out until it sells. So don't expect conditions to improve. The whole place had more of a rent by the hour feel than a hotel. It was way overpriced.
Stayed 2 nights in Apr 2018

8/10 Good

Tom , Lonoke

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, although a bit more water pressure wouldn't have hurt. Can't beat it for the price!
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Mediocre
Bedding and decor was more than a little dated. The beds themselves seem to be older mattresses and a little lumpy. Outside door said it was coded for key, but it was wide open around 11:30pm.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, clean. Water pressure in shower was weak but other than that not bad.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Clean nice hotel
Was wonderful great service cheap prices hotel was very nice service friendly
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and comfortable. Hotel in good location. Continental breakfast was good with ample seating area.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
No really i to review the breakfast was mediocre with a small selection. The dini g area was clean tho. About all from me
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
You get what you pay for
Cheap hotel, clean and comfortable but poorly maintained.
Stayed 2 nights in Mar 2018

6/10 Okay

Ashley

Not the greatest.
Descent
Stayed 1 night in Mar 2018

6/10 Okay

Hugh J, Arkansas

Disliked: Property conditions & facilities
problems with reservation
made a reservation online. Prepaid. When arrived they did not have the reservation, Took them a while to verify the reservation. On ck-out would not give me a receipt, said that had to come from the website. was disappointed that didn't go better.
Stayed 1 night in Mar 2018

6/10 Okay

Ken, Illinois

Liked: Staff & service
Close to interstate; reasonable rates
Room was basic but comfortable. We were disappointed that the pool and hot tub were no longer in service despite them being pictured in the ad.
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stained sheets, orange stick stuff coming from remote buttons
Stayed 1 night in Feb 2018

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price
The Room was an updated original Holiday Inn room. Everything worked well.
Stayed 3 nights in Feb 2018

6/10 Okay

Stephen J.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were not bad but the beds are hard and the property is ugly
Stayed 1 night in Feb 2018

10/10 Excellent

TJ, jonesboro arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Clean rooms... great service... and a comfortable atmosphere...I’ll definitely be back.
Stayed 1 night in Feb 2018

10/10 Excellent

jackie, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Fantastic excellent breakfast and great service from a to z the Best. Yes we will come back tomorrow. Hasta la vista , baby ....................,..:(;()
Stayed 1 night in Jan 2018

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality for the money
No complaints as usual. 4th time staying, and it was exactly what i expected.
Stayed 1 night in Jan 2018

6/10 Okay

DouglasDebbie

Liked: Staff & service
Stayed 1 night in Jan 2018

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

manse h

Liked: Staff & service, property conditions & facilities, room comfort
Room Served its Purpose
Friendly staff. Lobby walls needed slight repairs as the wallpaper was coming down. Room was mostly clean. Air vent was covered with dirt and the black widow spider in the bathroom corner wasn't appreciated. And, the ice machine was broken. Blind did not close to block out light very well. The bed was comfortable. Room served its purpose. Location was convienant to restaurants. Price was very reasonable for a King size bed.
Stayed 1 night in Dec 2017

4/10 Poor

Ben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Water was BROWN
Not a little brown but really dingy dark brown. Been a business traveler over 30 years and have seen a lot of stuff in motel rooms but this was definitely a first. Just really gross.
Stayed 1 night in Dec 2017

8/10 Good

Wess, South Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than I had expected
I was in town for my daughter’s first band concert and needed a room. A ritzy place for a single man who was only staying a couple nights wasn’t nessesary so I looked around the travel sites and found this one fairly cheap for the area. I was actually impressed. The place was clean and there were no bugs or signs of them when I peeled back the sheets and inspected the headboard. The shower worked like it should, the mattress fairly new, and the carpet was clean. For a no frills place to sleep, this was a great stay. There weren’t any vagrant, ladies of the evening, nor freelance pharmacists lurking around, either.
Stayed 2 nights in Dec 2017
Response from Jim on Dec 11, 2017
Thanks for your nice review. We appreciate your business. We will be very happy to serve you again.

6/10 Okay

Big Daddy, stix

Liked: Cleanliness, staff & service, room comfort
Good value, clean, comfortable
No hassle, good location, clean, convienent filled the bill for good price.
Stayed 1 night in Dec 2017
Response from Jim on Dec 11, 2017
Thanks for stayed with us. We appreciate your business.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite nice
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Speechless
I was taught if you can't say something nice then don't say anything at all.
Stayed 1 night in Nov 2017

6/10 Okay

F

Liked: Room comfort
Ok stay
The stay was ok. Asked for a smoking room but didn’t have one available. Smoked outside the door and still was charged the smoking fee. Room was straight for the rate
Stayed 1 night in Sep 2017

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2017

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Outside stairs were in need of repairs, serious trip hazzard especially if you are carrying luggage. Room was clean and comfortable. Room size was good, all furnishings were in great condition. Loved the central air conditioning with an actual thermostat.
Stayed 1 night in Oct 2017
Response from Jim on Dec 11, 2017
Thanks for your review. We are trying to work on the things

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems
Great clean place was only there to sleep and go Dated but remodeling room was clean and comfortable
Stayed 2 nights in Oct 2017

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities, room comfort
Homecoming stay
Great for price. Very low key and quite which was fantastic. Linens and things could be better.
Stayed 2 nights in Oct 2017

8/10 Good

Ambrose

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

6/10 Okay

Charles

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2017

4/10 Poor

Rebekah

Liked: Staff & service
Disliked: Property conditions & facilities
Creepy, deserted place
Creepy hotel. I saw only one person the whole time I was there---including the check in guy! He was very nice though. Breakfast is basically just junk food. Needs repairs everywhere!
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
No Fair Bridge
No phone in rooms, no polite room service, no speedy room service, no resturant, no 24 hr fitness center! Nothing but problems here. Don't stay overnight!
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
It is close to ecerything and the staff was very helpful
Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dangerous area
Didn't even stay... dangerous area. Drug deal went down in parking lot. When they tried to leave the scene my husbands truck was hit by one of the suspects. Wouldn't give me a refund ...
Stayed 2 nights in Aug 2017

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

6/10 Okay

Stanley

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
I do not recommend
This hotel was advertised as new but it is not. Both days there was one towel at the pool for all to share. I asked a maid for some towels and she told me it wasn't her area and to go to the front desk and get them myself. The hot tub was not working and had old stagnet water in it. It did not feel safe or secure.
Stayed 1 night in Aug 2017

4/10 Poor

Matilda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bogus
Only thing I can say is... False advertisement
Stayed 2 nights in Aug 2017

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disturbing DUMP
It was dirty, no water in hot tub. Breakfast waffle maker was nasty. The bed smelled like wet dog. The pic of pool area on website and hotel were very misleading. I was very disappointed, disgusted, frustrated and a little nervous as to what we might catch in the dirty freezing cold pool. The best words to discribe this place is " ITS A DUMP!!!!" Do NOT waste your money here!!!!
Stayed 1 night in Aug 2017

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stay away from this dirty hotel!
Dirty bathroom (I wore shower sandals), no conditioner offered, broken windows to exterior doors of the building which is a security issue, paper thin walls (could hear a can open in the room next door), bathroom in the lobby had no soap or paper towels (there were 4 sinks), not to mention it is July when I stayed there and a Christmas tree was still up in the lobby.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby look amazing
Lobby look amazing n room look bad need a update on rooms badly
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is outdated, raggedy rooms, just garbage.
I booked this room on expedia for $66 plus tax, I accidentally pick the wrong room, I got a single bed. So when I got to the hotel in less than 30 minutes of booking. I asked could I add a bed because I accidentally booked the wrong one. He said it will be an extrs $20. I'm like well on expedia the 2 beds are $77, why dont I just pay the difference. He said I had to pay the $20. I asked him well how much are your rates for the 2 beds he said $71. I said as you see this makes no sense that you are charging me this much more than what you charge and expedia charges, rip off. He said I couldnt cancel it on expedia. So I paid the $20 got in the room and it was just horribly outdated, chairs were dirty, bedspread looked just ridiculously cheap trash. Don't ever stay here, they said they had breakfast it was minimal trash food. I advise anyone never to stay here just pay a little more to stay somewhere nice. I would give them ZERO stars.
Stayed 1 night in Jul 2017