Reception hall

Reviews of 5th Avenue Gooseberry Guest House

4 out of 5
5th Avenue Gooseberry Guest House
44 5th Avenue, Randburg, Gauteng

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

guj, Santa Cruz, Bolivia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Leaks in the bedroom, and poor breakfast. So expensive for what you get
Stayed 5 nights in Mar 2018
Response from Susan on May 19, 2018
Dear Guest, There was unusual heayy rainfall that caused the leak. We gave you the option to move to another room, because of the leak and you preferred to stay in this room. Regarding the breakfast. The cold breakfast is self help- juice, jogurt, cereals fruit salad. And the warm breakfast is a fair portion and different every day.Not sure what did not work for you. Regards Susan berry

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was so nice to finally find a firstclass hotel in a quiet, bucolic setting away from all the noise and bustle of a major city centre. the staff even more friendly, i felt that i was being spoiled by each and every one. sarah handled the check in and made me feel right at home. ana made the breakfast and it was one of the best omelettes i ever had. that's saying a lot, since i'm so very picky. but the turn down service was the bomb. i was almost brought to tears, as i saw the hot water bottle in my bed, just like my great grandma roth used to do when i spent nights with her. she has since passed 15 yrs ago, but her memory still vividly lives on. thank you for this small detail, but as i told susan, the proprietor, it was the small details that really made a difference and set this guest house apart from any other. i dare you to find any hotel in this day and age that provides a hot water bottle for the turn down service in the evening. just a wonderful setting with a moroccan flare and an eclectic aesthetic that is very homey and pleasing to the soul.
Stayed 3 nights in Jun 2017
Response from Susan on Sep 22, 2017
Thank you for your special review and for appreciating the small things. For us small things are big things. Susan Berry-Owner

10/10 Excellent

MR COLIN DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for restaurants of Linden
We had a great stay in this stylish clean and comfortable guesthouse.No need for a car and within walking distance of shops and restaurants.Thank you to friendly staff who cooked is breakfast.

6/10 Okay

Jacques, Western Cape

Liked: Cleanliness, staff & service, room comfort
Room for improvement on facilities
When the front door of the guesthouse is locked in the evening you need to walk around the house to your room and it is dark and there is no light at all. Area also not in a condition to roll your suitcase on the wheels, you have to carry it. Wifi not good.
Response from Owner on Nov 9, 2016
Guests who stays in the section where the main front door is do have a key for the front door as well as for their room. This guest were seemingly booked in at the section of the guest house at the back , next to the swimming pool. Guests are supplied with a key for the front door to their section together with their room key. There is a way through the main house and then on a paved are to this section where the guest stayed. We use this normally when guests arrive with their suitcases. I assume that this guest has arrived late at night and the main section has been locked already. The Wi-Fi is using a fibre line, uncapped with high speed. Would have liked to know what was exactly the problem with the Wi-Fi so that we could have contacted the supplier. We will have a look at the lighting in the back to add then to the existing lighting. Thank you. We appreciate any feedback,

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Beateixe , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and lovely guest house
I had a lovely stay at the wonderful Gooseberry Guest House. The rooms were of a very high standard and very comfortable. The staff were so caring like a family. There was nothing that was ever too much for them and made my stay away from home really wonderful. I will definitely be going back.

4/10 Poor

Gina, South Sudan

Hard to locate. Should consider airport shuttle
Though the place is ok, no meals are served for lunch and dinner making it difficult for someone who is not prepared to go out in search of food
Response from Owner on Nov 9, 2016
There are Mr Delivery booklets available for guest who would prefer to have food delivered.

8/10 Good

Geol

Exclusive & quiet neighborhood
The place is good for retreat. Located far from city center.

10/10 Excellent

QTee

Liked: Cleanliness, staff & service, room comfort
Absolutely Wonderful!
I received a warm greeting upon arrival, with very helpful staff. The gardens are so lovely, and the beautiful swimming pool. The establishment exudes warmth and elegance. There is even a salon on the premises where I could have my nails done and a pedicure. The breakfasts are something to look forward to, absolutely delicious! Susan, the hostess is so very lovely - I so enjoyed my stay! I can't wait to return! I highly recommend 5th Avenue Gooseberry to everyone!

2/10 Terrible

Elder G.

Liked: Cleanliness, staff & service, room comfort
Very friendly staff
It was like being with old friends We felt at home and really enjoyed the artwork!

10/10 Excellent

Vivian, KwaZulu-Natal, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality and style, best yet!
The staff were superb, breakfast delightful, surroundings luxurious and relaxing. Great location, convenient access for any one on business or travelling.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay!
We spent 2 nights here in Sept 2012. The owner looked up all the destinations/activities we wanted to visit and provided us with printed driving instructions and maps. The included breakfasts provided lots of options, including fresh fruit, yogurt, cereal, juice, coffee, tea, toast, etc. Of course, the included hot breakfast was cooked to order and included eggs, bacon, sausage, potatoes, etc. Included in our room was free sherry and chocolates. The furnishings were comfortable and the bed enabled a good night's sleep. The neighborhood is safe, and there are restaurants and stores within three blocks.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
BIEN, calme, sécurisé
Stayed 8 nights in Apr 2018
Response from Susan on May 16, 2018
Thank you for your review. Regards Susan Berry

10/10 Excellent

Minkue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適快適
長期滞在したかったなぁ。古い家屋ながらきちんと手入れされたところで風情があり快適でした。安全な場所でもあります。

8/10 Good

LWa, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une valeur sûre
5eme ou 6eme passage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great guesthouse! Very good area in Joburg. Nice atmosphere, the owner of the place is a very nice person also. Highly recommended!!