Search Residences in Jesmond Dene from CA $101

"No microwave in room even though we were told in advance that there would be one. We needed one to heat up our baby’s food."

"Upon arrival, we were directed to a separate “concierge” desk simply to obtain a parking pass. Unfortunately, this interaction became one of the most uncomfortable parts of our stay. Rather than being welcomed by someone knowledgeable about the resort and its amenities, we were subjected to what felt like aggressive timeshare solicitation. We were assigned a second-floor room without being informed that there were no elevators on property. In our room we had visible splatter on mirrors and sinks, surfaces that appeared unwiped, smears on the refrigerator, and a dining surface that did not appear properly cleaned. The following morning, when opening the shower for first use, we found debris on the shower floor and a visible black hair hanging from one of the shampoo/body wash dispensers. The pool area was overcrowded with insufficient seating as everyone flooded to the one pool with the operating slide. The towel sign-in/sign-out procedure made it impractical for families needing to transport wet children back to their rooms. There is a rock-climbing activity our children were excited for, only to discover reservations were required—something never disclosed by the “concierge” or on their resort materials/guides. There is an advertised theater that was closed on Saturday night—arguably one of the busiest family evenings of the week. Property is beautiful. Beware- check out is 10am. So early for a "vacation club""

"Room was very clean and spacious"

"Overall had a good stay. The dive inn room was clean and spacious, and check-in and check-out was smooth. Pool area was lively and fun. Would definitely stay again."

"Very good"

"Cool spot, enjoyed it"

"Yes"

"Nice place to stay and easy to get to."

"Breakfast was good for the first day eggs, bacon, hashbrowns, orange juice coffee., ect. The following day the person that did the breakfast didn't show up so they only had cold options cereal, bagels,toast. I was greatful they had things available for my kids. Thank you."