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Recent Reviews for Japan Airlines

Mar 21, 2019

Would gladly fly with Japan Airlines again, exceptional service, even probide a map on how to find your terminal + gate.

Feb 10, 2019

I have an infant travelling with me and i dont know that i needed to call ahead to request for a bassinet. When i came in the checking area i requested for it and they said they will try, and they did gave me a bassinet seat and with baby food. Very helpful staff.

Feb 7, 2019

Overall, it was great flying with JAL except the flight from Japan to Hongkong, the plane was quite old and noisy.

Nov 9, 2018

Check in 2 hours early and go through security immediately. These flights seat up to 500 passengers, are usually full to capacity and the airports are very busy.

Oct 7, 2018

Should have foods for babies like 2-5 years old...

Oct 1, 2018

Loaded us with delicious food, amazing staff, spacious planes, hot hand/face towels

Sep 26, 2018

exceptional service from counter staff

Aug 22, 2018

More leg room for economy and bigger lavatories. Staff accommodating.

Aug 19, 2018

Thanks for the ground crew of JAL at NAIA termina 1 for assisting the stranded passengers of JAL 746 after encountering very long flight delay at NAIA 1. They really help the stranded passengers until everybody got on board. Again VIVA JAL for all your help.

Jul 22, 2018

No delay at all. It arrived earlier than expected.