Standard Room, 2 Double Beds, Non Smoking
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Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
204 Struthers Street, Warren, PA

Reviews

7.8

Good

Rating 10 - Excellent. 96 out of 290 reviews" "
Rating 8 - Good. 108 out of 290 reviews" "
Rating 6 - Okay. 45 out of 290 reviews" "
Rating 4 - Poor. 28 out of 290 reviews" "
Rating 2 - Terrible. 13 out of 290 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Gerald

Liked: Cleanliness
Disliked: Staff & service, amenities
On the last day of my stay Housekeeping decided to knock on the door at 9 am to ask me if I was leaving (checkout is 11am).I had the Do not Disturb tag on the outside of the door but this apparently meant nothing. Again at 10 am Housekeeping knocked and asked me if I was leaving. Front desk manager made excuses but agreed that I should not have been rousted out. Very noisy guests upstairs woke me up at 5:30 am every morning. Broken lights in bathroom. Leaking toilet. Totally disappointing breakfast. Ok if you like waffle or Fruit Loops. 3 days - one aged little apple in a bowl. At least they had orange juice.
Stayed 8 nights in Apr 2024

4/10 Poor

Lalu

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The housekeeping is horrible...they do a half-hearted job...
Stayed 27 nights in Jan 2024

4/10 Poor

Ugo J

Disliked: Cleanliness, amenities, property conditions & facilities
Broken elevator. Fitness room closed/locked during advertised operating hours. No internal access to lobby. Terrible breakfast selections. Milk for cereal was sour.
Stayed 2 nights in Apr 2024

4/10 Poor

Betty

Stayed 1 night in Mar 2024

2/10 Terrible

Tiffany

Stayed 1 night in Feb 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Bethanie

Stayed 1 night in Jan 2024

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice rooms, excellent staff, and price.
Stayed 1 night in Jan 2024

10/10 Excellent

Graydon

Liked: Cleanliness, staff & service, property conditions & facilities
Polite and easy check in and the room was clean and ready.
Stayed 1 night in Jan 2024

6/10 Okay

Adam

Disliked: Cleanliness
Mold on shower ceiling and the Continental breakfast was lacking.
Stayed 1 night in Jan 2024

10/10 Excellent

Maureen Daisy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Lalu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best facility in Warren PA. Reasonable rates and generally, good accommodation
Stayed 1 night in Dec 2023

6/10 Okay

Theodore J

Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Graydon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy late check in and the room is in good order
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Michael

Stayed 4 nights in Nov 2023

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Price
Stayed 2 nights in Nov 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a room in the front is a little noisy and the bright lights from the outside.
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and friendly service
Stayed 1 night in Nov 2023

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Elizabeth

Stayed 1 night in Nov 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night’s sleep
Good for the price paid. Clean, safe, quiet, comfortable mattress, lots of cable channels. I’ll definitely be staying here again as I make treks between Rochester & Pittsburgh!
Stayed 1 night in Nov 2023
Response from April, GM on Nov 6, 2023
Thank you!

10/10 Excellent

Ed

Stayed 1 night in Oct 2023

8/10 Good

francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from April, GM on Nov 16, 2023
Thanks!

8/10 Good

CodyAnne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was nice for the price. First floor opens to the outside which I sometimes prefer. Breakfast options were limited like other reviews say but the coffee was hot and good. The shower was hot and had awesome pressure.
Stayed 1 night in Oct 2023
Response from April, GM on Nov 16, 2023
Thanks! I'm glad you enjoyed your stay!

8/10 Good

eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from April, GM on Nov 16, 2023
Thanks!

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from April, GM on Nov 16, 2023
Thanks!

10/10 Excellent

Tara

Stayed 1 night in Oct 2023
Response from April, GM on Nov 16, 2023
Thank you!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Its decent for a quick stay.
Stayed 1 night in Aug 2023

6/10 Okay

Patrick Joseph

Liked: Staff & service
The breakfast selection was very minimal. No pastries, bread, English muffins or bagels. Only waffles and cereal.
Stayed 1 night in Oct 2023

10/10 Excellent

Gina

Stayed 1 night in Oct 2023
Response from April, GM on Nov 16, 2023
Thank you!

4/10 Poor

Aaryan

Travelled with family
Disliked: Staff & service, room comfort
Not a good stay. There is practically no breakfast and even basic things as hot water is missing. Very disappointing stay as we did not enjoy our time
Stayed 2 nights in Oct 2023
Response from April, GM on Oct 10, 2023
I'm sorry to hear that you did not enjoy your stay. Did you let the front desk know that you didn't have hot water?

10/10 Excellent

sandra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wish there was an indoor pool eggs for breakfast
Response from April, GM on Nov 16, 2023
Thank you!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff. I enjoyed a light breakfast there in a quiet setting. Thank you!
Stayed 1 night in Sep 2023

6/10 Okay

mary

Travelled with partner
Liked: Cleanliness
Breakfast was not very good. we arrived at 3:25 PM and our room was not ready. had to come back a half hour later. Al the major networks (ABC, NBC CBS) work not working well due to loss of signal. Tolet was stopped up so they gave us a plunger, no maintenance. Cleaning staff was smoking right in front of the entrance. ice machine out of order. Vending only in the lobby and not a good selection.
Stayed 2 nights in Aug 2023
Response from April, GM on Sep 28, 2023
I am very sorry to hear this. I will bring these issues up to my staff. Thank you.

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from April, GM on Sep 28, 2023
Thanks!

6/10 Okay

Zoher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall rating is average due to the breakfast that was served. There was practically no options except boiled eggs and waffle batter. No fruits, no bread. The hotel is located on a quite road.
Stayed 1 night in Aug 2023
Response from April, GM on Sep 28, 2023
Thank you for your review.

10/10 Excellent

Allan, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from April, GM on Oct 10, 2023
Thank you!

10/10 Excellent

Jacob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine. Nice and quiet and convenient for the baseball fields my sons travel team was playing at. Waffle iron worked and thats all i needed.
Stayed 2 nights in Jul 2023
Response from April, GM on Sep 28, 2023
Thanks so much!

10/10 Excellent

Dustin, Sun Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, as advertised, nice staff, quiet area and just a hop skip and a jump away from the middle of town where everything is at. enjoyed the stay and would most defiantly choose to stay there again if every visiting the area.
Stayed 2 nights in Aug 2023
Response from April, GM on Sep 28, 2023
Thank you!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and facilities were good. Friendly, helpful staff. Hot breakfast. Close to the highway so there's some road noise if you're on that side of the building. I ran the fan on the HVAC and drowned it out. TV didn't work.
Stayed 1 night in Aug 2023
Response from April, GM on Sep 28, 2023
Thank you!

8/10 Good

Jodi

Stayed 2 nights in Jul 2023

8/10 Good

Dennis

Stayed 2 nights in Jul 2023

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from April, GM on Aug 1, 2023
Thank you!

8/10 Good

Michael, Seattle

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Excellent first floor walkout for walking the dog. Breakfast buffet was lacking in most respects.
Stayed 3 nights in Jul 2023
Response from April, GM on Aug 1, 2023
Thanks!

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service
Much needed renovations are happening so that's good. Our door was busted though, breakfast was really bad, and the gym needs major improvements. Staff was super nice so that was a plus! Adding better breakfast and updating the lobby with amenities will help. Also we saw a shirtless man folding laundry off of the lobby area - a bit unsettling, but won't deter me from coming back again. Quality Inn trumps the Days Inn, for sure!
Stayed 3 nights in Jul 2023

6/10 Okay

Beth, Georgetown

Travelled with family, Travelled with family and small children
When we came inside to check in, we weren’t greeted, but she was on the computer. I told her our name, and was told, “Wait, I’m busy.” After 3-4 minutes, she said, “Your name?” Not at all the friendly interaction generally received. But the rest of the front desk workers we encountered were friendlier. There were lots of bugs inside the window, but we were told they were mayflies that are always there, but they didn’t spray this year because of construction. The hot breakfast was not what we expected due to construction, but there was a variety of options and the lady restocking was very friendly.
Stayed 1 night in Jul 2023