Terrace/patio

Reviews of ARTOTEL Thamrin Jakarta

3 out of 5
ARTOTEL Thamrin Jakarta
Jalan Sunda No.3, Jakarta, Jakarta

Reviews

8.6

Excellent

Rating 10 - Excellent. 118 out of 279 reviews" "
Rating 8 - Good. 120 out of 279 reviews" "
Rating 6 - Okay. 29 out of 279 reviews" "
Rating 4 - Poor. 11 out of 279 reviews" "
Rating 2 - Terrible. 1 out of 279 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

HANS, Woronora Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Spacious room. Hotel in great area for easy walking to shops and restaurants. Music in rooftop bar was a bit overwhelming but view was great. Would definitely recommend this place.
Stayed 4 nights in May 2024

6/10 Okay

Ni Made

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Arvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy. The room was quite big and comfortable though the lighting inside the room could be better. There was 2 dining options in the hotel and quite a range of options walking distance. It is one of the hotel that is quite convenient if you are not driving, there are bus stop and MRT station just on the main road.
Stayed 1 night in Apr 2024
Response from Dicky Panjaitan on Apr 30, 2024
Dear Arvin,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager

8/10 Good

Angela, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dicky Panjaitan on Apr 30, 2024
Dear Angela,Thank you for taking your time by giving us the best rating star pertaining to your recent stay at our hotel. We are looking forward to having you in the near future.We HeART You !Dicky PanjaitanGeneral Manager

10/10 Excellent

Widya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and convenience
Stayed 1 night in Mar 2024
Response from Dicky Panjaitan on Apr 30, 2024
Dear Widya,Thank you for taking your time by giving us the best rating star pertaining to your recent stay at our hotel. We are looking forward to having you in the near future.We HeART You !Dicky PanjaitanGeneral Manager

10/10 Excellent

Christer

Stayed 2 nights in Feb 2024
Response from Dicky Panjaitan on Mar 1, 2024
Dear Christer,Thank you for taking your time by giving us the best rating star pertaining to your recent stay at our hotel.We are looking forward to having you in the near future.We HeART You !Dicky PanjaitanGeneral Manager

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
So so
Nice location and cool building, unfortunately the rooms are tiny, there are better options around for the price.
Stayed 1 night in Jan 2024
Response from General Manager on Mar 1, 2024
Dear David,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel.We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great modern, clean & convenient hotel!staf and manager excellent - doubled length of stay but forgot to press breakfast included (it’s yummy) so they matched o line price even though my mistake - so helpful and fluent in English for great assistance ! Gym for boosts near my but no pool.
Stayed 3 nights in Nov 2023
Response from Dicky Panjaitan on Dec 15, 2023
Dear John,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay(my second) had Room 206 which was massive and quiet. The breakfast was great and the location can’t be beat. Across the road from Sarinah.
Stayed 3 nights in Nov 2023
Response from Dicky Panjaitan on Nov 22, 2023
Dear David,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel.We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager

10/10 Excellent

Dewa Made Satrya

Stayed 2 nights in Nov 2023
Response from Dicky Panjaitan on Dec 15, 2023
Dear Dewa,Thank you for taking your time by giving us the best rating star pertaining to your recent stay at our hotel.We are looking forward to having you in the near future.We HeART You !Dicky PanjaitanGeneral Manager

8/10 Good

iskandar sani, kuala lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the newly refurbished Sarinah just across the street, Artotel is one of the best hotel to stay for first time tourists to Jakarta ...
Stayed 3 nights in Nov 2023
Response from Dicky Panjaitan on Nov 22, 2023
Dear Iskandar Sani,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel.We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Dicky Panjaitan on Nov 22, 2023
Dear Kevin,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel.We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager

8/10 Good

Boon Chiew Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting facade. Small room(Studio 20) but has all the required amenities. Walking distance to shopping areas.
Stayed 3 nights in Sep 2023
Response from Dicky Panjaitan on Nov 22, 2023
Dear Boon Chiew Eddy,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel.We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
excellent location near the national monument and close to BRT and bus links. Main railway station is a 30 min walk away. Hotel was in excellent location with each room have different art work. Breakfast and restaurant provide excellent quality food. Shower was great , bed very comfortable. Staff very helpful and kind was being very professional
Stayed 2 nights in Sep 2023
Response from Dicky Panjaitan on Nov 22, 2023
Dear David,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel.We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager

2/10 Terrible

Nitin Kumar

Stayed 1 night in Jul 2023
Response from Dicky Panjaitan on Jul 27, 2023
Dear Nitin Kumar,Thank you for your rating and also taking the time to share your review on ARTOTEL Thamrin Jakarta. We hope you will give us an opportunity to discuss this further and you can reach out to us on reservation.thamrin@artotelindonesia.com or through hotline WA service : +62816 1610 555.We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you better in future.We HeART You,Dicky PanjaitanGeneral Manager

10/10 Excellent

Ayuk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n comfy Parking area is too small
Stayed 2 nights in Apr 2023
Response from Dicky Panjaitan on Apr 24, 2023
Dear Ayuk,Thank you for taking your time by giving us the best rating star pertaining to your recent stay at our hotel. Concerning about our parking space, herewith we inform you to use our valet service for your further visit and it's free of charge.Looking forward to having you back in the near future.We HeART You !Dicky PanjaitanGeneral Manager

8/10 Good

Arvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, walking distance to public transport, MRT and shopping centre. Room itself quite spacious and clean. Can improve the lighting but otherwise ok.
Stayed 3 nights in Mar 2023
Response from Dicky on Apr 4, 2023
Dear Arvin,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Nov 2022
Response from Dicky Panjaitan on Jun 15, 2023
Dear Thomas,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager

10/10 Excellent

MITRYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give ⭐️⭐️⭐️⭐️⭐️ Suggestion: If possible add: • Hair Dryer • Improve lighting
Stayed 8 nights in Oct 2022
Response from DP on Oct 14, 2022
Dear Mitrya,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel.We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager

8/10 Good

dalal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice art. Good location. Kind staff.
Stayed 10 nights in Sep 2022
Response from DP on Oct 14, 2022
Dear Dalal,Thank you for taking your time to write your experience pertaining to your recent stay at our hotel.We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest.Looking forward to welcoming you back on your next return.We HeART You,Dicky PanjaitanGeneral Manager

8/10 Good

andrea, fallbrook

Business traveller
Liked: Cleanliness, property conditions & facilities
I like Artotel and have stayed there several times. The staff is very friendly, the property clean and has nice vibe. I had dinner in the restaurant twice and the food was excellent. I did not find the bed very comfortable, however, and the breakfast buffet was not very good. Probably they are still adjusting to post covid conditions.
Stayed 2 nights in Mar 2022
Response from DP on Mar 25, 2022
Dear Andrea, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You, Dicky Panjaitan General Manager

8/10 Good

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Dicky Panjaitan - General Manager on Sep 21, 2021
Dear Alejandro, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You, Dicky Panjaitan General Manager

6/10 Okay

Riccardo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel is ok, but basic
Hôtel is ok But the rooftop bar was noisy and you can hear it in the room. The bathroom need to get the showerheads changed
Stayed 1 night in Nov 2020

8/10 Good

Muhamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and friendly right in the city
Love the location. Really in the heart of the city. Walking distance to major shopping centres and the mrt. During the big floods of 1st Jan 2020 Artotel was not in the affected area and this is a major plus point. Room was clean & cosy. The Nespresso machine & free tit bits was a nice surprise. Love that it had a hair dryer & an ironing board in the room. The buffet breakfast was a major thumbs up from day one. The spread varies and we simpy love the aglio olio, porridge, waffles, local food that were served. The staff were super friendly and this adds on to the value of the hotel. We will definitely return to stay when we come back to Jkt.
The Nespresso machine
My room
The snacks
Stayed 4 nights in Dec 2019
Response from Dicky Panjaitan - General Manager on Feb 21, 2020
Dear Mr. Muhamad It is our privilege to know that you had a good experience with us recently. No word could describe, how proud I am of my team who have made your recent experience an extra special one until you left the vacation full of positive impressions. We strive every day to ensure our valued guests pampered with our highly maintained products and services. Once again, thank you for choosing ARTOTEL Thamrin Jakarta. In the meantime, we look forward to your next visit. We HeART You, Dicky Panjaitan General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel in central Jakarta. Amazing roof top bar.
Stayed 3 nights in Nov 2019
Response from Dicky Panjaitan - General Manager on Jan 27, 2020
Dear Valued Guest Thank you for your comment related to your recent stay with Artotel Thamrin Jakarta. We hope that we will have the opportunity to welcome you back to our hotel on your next visit to Jakarta. We HeART You, Dicky Panjaitan General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very artistic. The roof top bar is so relax and scenic.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it. Great location, great service. Only wish they had more western selection on the breakfast menu. Other than that, it was a really great experience and would definitely come back again
Stayed 4 nights in Aug 2019
Response from Dicky Panjaitan - General Manager on Sep 3, 2019
Dear Guest Thank you for your rating and great review on ARTOTEL Thamrin Jakarta. We look forward to welcome you again on your next visit. We HeART You,

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Dicky Panjaitan - General Manager on Sep 3, 2019
Dear Guest Thank you for your rating on ARTOTEL Thamrin Jakarta. We look forward to welcome you again on your next visit. We HeART You,

8/10 Good

Joydeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and Service
Very comfortable and very well-located, saved us a lot of time in commuting in Jakarta.
Stayed 2 nights in Jul 2019
Response from Dicky Panjaitan - General Manager on Aug 1, 2019
Dear Mr. Joydeep Thank you for your rating and review on ARTOTEL Thamrin Jakarta. We look forward to welcome you again on your next visit. We HeART You,

10/10 Excellent

Nur Qamarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, really enjoyed myself!
I had a great stay! Food was good, drinks was alcoholic just the way I like it and the bartenders were extremely friendly especially Upay and Bonnie! Thank you Artotel for the wonderful time.
Stayed 2 nights in Jul 2019
Response from Dicky Panjaitan - General Manager on Aug 1, 2019
Dear Mrs. Nur Qamarina Thank you for your rating and review on ARTOTEL Thamrin Jakarta. We look forward to welcome you again on your next visit. We HeART You,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019
Response from Dicky Panjaitan - General Manager on Jul 5, 2019
Dear Valued Guest Thank you for your rating and review on ARTOTEL Thamrin Jakarta. We look forward to welcome you again on your next visit. We HeART You

10/10 Excellent

Issaree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room is excellent!
Stayed 6 nights in May 2019
Response from Dicky Panjaitan - General Manager on Jul 5, 2019
Dear Mr. Issaree Thank you for your rating and review on ARTOTEL Thamrin Jakarta. We look forward to welcome you again on your next visit. We HeART You

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from Dicky Panjaitan - General Manager on Apr 18, 2019
Dear Valued Guest Thank you for your rating on ARTOTEL Thamrin Jakarta. We look forward to welcome you again on your next visit. We HeART You

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff was very helpful and friendly. Just if you stay at 6th floor at night can be a little bit noisy the music from the BART rooftop bar.
Stayed 1 night in Mar 2019
Response from Dicky Panjaitan - General Manager on Mar 29, 2019
Dear Valued Guest Thank you for your valuable feedback and for taking the time to write a comment of your experience with us Total customer satisfaction is our utmost priority and it is thanks to your constructive feedback and comments that we are able to maintain and further improve on our service standards. Once again, thank you for choosing ARTOTEL Thamrin Jakarta. In the meantime, we look forward to your next visit. We HeART You

8/10 Good

Ima, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay. Quite close to Grand Indonesia, Plaza Indonesia (10 - 15 mins walk) and MRT. Room was clean but there was a sewage smell in the bathroom.
Stayed 2 nights in Mar 2019
Response from Dicky Panjaitan - General Manager on Mar 27, 2019
Dear Mrs. Ima Thank you for your comments related to your recent stay with us. Together within, I am sorry that you have a little things did not meet your expectations regarding to sewage smells in the bathroom during your stay. We appreciate your comments and will share these with our team so that we can continue to improve our services. It will be a pleasure to welcome you again during your next visit which I hope will be soon. We HeART You,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed just one night in this clean , well managed Artotel Thamrin- Jakarta , for convenience to City Centre Activities, the Staff were excellent upon arrival in the rain, they sheltered us with umbrellas and guided us to reception , where it was swift and easy , then to our room , it was a little small but clean , good shower and awesome bed and pillows , A/C was perfect temperature and we enjoyed a quiet relaxing stay, the Breakfast Buffet was adequate and had a nice choice, Excellent work Artotel , recommended for any adventure into Jakarta City Centre .
Stayed 1 night in Mar 2019
Response from Dicky Panjaitan - General Manager on Mar 27, 2019
Dear Valued Guest It is our privilege to know that you had a good experience with us recently. We appreciate your insight in reference with our hotel as well as the service from the staffs. No word could describe, how proud I am of my team who have made your recent experience an extra special one until you left the vacation with full of positive impressions. We strive every day to ensure our valued guests pampered with our highly maintained products and services. Thank you for recommending us to our future guest and look forward to your return on your upcoming visit to the hotel. We HeART You

10/10 Excellent

yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Dicky Panjaitan - General Manager on Mar 27, 2019
Dear Mrs. Yves Thank you for your rating on ARTOTEL Thamrin Jakarta.. We look forward to welcome you again on your next visit. We HeART You

8/10 Good

Andhika Annas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Dicky Panjaitan - General Manager on Mar 27, 2019
Dear Mr. Andhika Thank you for your rating on ARTOTEL Thamrin Jakarta.. We look forward to welcome you again on your next visit. We HeART You

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a good safe location in downtown. my first choice
Stayed 2 nights in Feb 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, made me reconsider Jakarta!
It was excellent. Clean, friendly, great service and a great value for the price. The rooms are cool as well.
Stayed 10 nights in Jan 2019
Response from Dicky Panjaitan - General Manager on Mar 27, 2019
Dear Mr. Douglas I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience. It will be a pleasure to welcome you again to Jakarta during your next visit which I hope will be soon. We HeART You

10/10 Excellent

Siti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 1st time in Jakarta
Pros : Location and room design. Bed and pillows are soooo comfortable. Service staff are amazing and helpful. Cons : None
Stayed 2 nights in Dec 2018
Response from Dicky Panjaitan - General Manager on Mar 27, 2019
Dear Mrs. Siti I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience. It will be a pleasure to welcome you again to Jakarta during your next visit which I hope will be soon. We HeART You

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2018
Response from Okta Riyani Ayuningtyas on Dec 10, 2018
Dear Valued Guest.. Thank you for your rating on ARTOTEL Thamrin Jakarta.. We look forward to welcome you again on your next visit. We HeART You

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Okta Riyani Ayuningtyas on Dec 10, 2018
Dear Mr. Omar.. Thank you for your rating on ARTOTEL Thamrin Jakarta.. We look forward to welcome you again on your next visit. We HeART You

8/10 Good

TIMOTHY JASON

Liked: Cleanliness, staff & service, room comfort
Good Choice of hotel
Hands off to everyone working there..Hospitality service 5 Star! Only 2 things that needs to look into. 1- no place for big veg in the room 2- the towels in the room are bad. Should improve better quality towels.
Stayed 2 nights in Nov 2018
Response from Okta Riyani Ayuningtyas on Dec 10, 2018
Dear Mr. Timothy.. Thank you for taking the time to give your review on ARTOTEL Thamrin Jakarta. I will share this positive input to our team so that we can continue to improve our services. We highly appreciated your review and looking forward to welcome you again. We HeART You

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like the hotel very much.. Friendly staff within all department.. Will be back
Stayed 4 nights in Oct 2018
Response from Okta Riyani Ayuningtyas on Nov 12, 2018
Dear Mr. Omar.. I cannot be happier to receive such a great review from you about ARTOTEL Thamrin Jakarta. Thank you for your continuous patronage towards our Hotel. We look forward for your return. We HeART You

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable space. Good location and helpful staff.
Stayed 2 nights in Oct 2018
Response from Okta Riyani Ayuningtyas on Oct 17, 2018
Dear Ms. Emma. I’m very happy to hear that you had a comfortable stay at ARTOTEL Thamrin Jakarta. Thank you for your kind words and for recommending our Hotel. It was a pleasure to have you with us and we look forward for your return. We HeART You

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Okta Riyani Ayuningtyas on Oct 15, 2018
Dear valued Guest.. Thank you for your rating on ARTOTEL Thamrin Jakarta.. We look forward to welcome you again on your next visit. We HeART You

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2018
Response from Okta Riyani Ayuningtyas on Sep 18, 2018
Dear Valued Guest, Thank you for your rating on ARTOTEL Thamrin Jakarta.. We look forward to welcome you again on your next visit. We HeART You

10/10 Excellent

Evy

First stay and will come back
Nice room n location because we stayed in 40sq m room.
Stayed 1 night in Sep 2018
Response from Okta Riyani Ayuningtyas on Sep 18, 2018
Dear Ms. Evy.. We're very happy to hear that you had a Enjoyable and love at our nice room at ARTOTEL Thamrin Jakarta. Received to your review is such an honor and very much rewarding.. Thank you for your kind words. It was a pleasure to have you with us and we look forward for your return. We HeART You