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Reviews of Hotel Imperial

3 out of 5
Hotel Imperial
1, C VSingh Colony, Near Hanuman Circle, Jaisalmer, Rajasthan

Reviews

6.6
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 4 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
close to amenities, value for money, staff cooperative
Stayed 1 night in Jan 2019
Response from Rishi Tejwani on Jan 17, 2019
Dear Sir/Mam Thank you for your feedback, we appreciate it that you took the time to write a review. It is good to read that you really enjoyed our clean ,nicely decorated local style room . We have beautiful and clean hotel we do want our guests to have a wonderful stay in our place .your review boost us to serve more better in future.I am looking forward to welcome you again in our beautiful hotel

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in Jaisalmer
Great little place in Jaisalmer! Great food and excellent customer service!
Stayed 1 night in Jan 2019
Response from Rishi Tejwani on Jan 15, 2019
Dear Mam Thank you for your feedback, we appreciate it that you took the time to write a review. It is good to read that you really enjoyed our clean ,nicely decorated local style room and Food also. We have beautiful and clean hotel we do want our guests to have a wonderful stay in our place .your review boost us to serve more better in future.I am looking forward to welcome you again in our beautiful hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very good service, the staff was very friendly
Overall very good. Everyone at the hotel was very good and helping. All our queries were answered very quickly. The property was clean and the location was quite convenient.
Stayed 2 nights in Dec 2017
Response from Rishi Tejwani on Jan 10, 2018
Dear Sir/Mam Thank you for your feedback, we appreciate it that you took the time to write a review. It is good to read that you really enjoyed our clean ,nicely decorated local style room . We have beautiful and clean hotel we do want our guests to have a wonderful stay in our place .your review boost us to serve more better in future.I am looking forward to welcome you again in our beautiful hotel. with regards Rishi Tejwani

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2017
Response from Rishi on Jan 5, 2018
Dear Sir Thank You for your feedback. We will take full cognisance of the points given by you so that we can serve more better in future. Since this is a peak tourist season there were a few shortcomings but we will take necessary care in future.

8/10 Good

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
It was a pleasant stay and hotel is well located and easily reachable. Rooms are in good condition. The only thing I noticed, if you are going with your parents then make sure you take deluxe room on ground floor. It does not have lift (in fact I guess no hotel has that in Jaisalmer). Other room types are on 1st and 2nd floor and buffet is on top 3rd floor.

4/10 Poor

Rabindra, Noida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Review
It was cool but the food of the hotel was horrible

4/10 Poor

Roland, Nederweert - Netherlands

Disliked: Property conditions & facilities, room comfort
Hotel Imperial, Jaisalmer
Service was good and friendly. Wifi not available, Internet via lobby -very old fashioned slow server, room was clean but not comfortable, bed by far too hard, airco very much noisy, shower in bathroom flushed the whole area, ovo lacto vegetarian food, no alcohol, not clean dishes and cups. Neighbour hood not so fantastic.