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Reviews of Sawai Man Mahal, Jaipur

5 out of 5
Sawai Man Mahal, Jaipur
Bhawani Singh Road, Jaipur, Rajasthan

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 37 reviews" "
Rating 8 - Good. 6 out of 37 reviews" "
Rating 6 - Okay. 2 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

sunita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent customer service
Stayed 1 night in Apr 2024
Response from Indrani Gupta on Apr 29, 2024
Dear Guest,Greetings from Sawai Man Mahal Jaipur!We would like to take this opportunity to thank you for taking the time to write to us.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.I have shared your feedback with my team members. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service, and our facilities is truly very encouraging.We greatly value your patronage and look forward to welcoming you back to Sawai Man Mahal.Best Regards,Indrani Gupta General ManagerSawai Man Mahal

10/10 Excellent

Mehrun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff , clean and comfortable stay
Stayed 1 night in Dec 2023

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is exceptional in every way
Stayed 2 nights in Oct 2023

10/10 Excellent

Kapil

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Akash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

anoop

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible Sawai man mahal hotel
Service is very poor inefficient unfriendly staff Shame on taj brand
Stayed 1 night in Apr 2023

10/10 Excellent

Anil

Stayed 3 nights in Mar 2023

10/10 Excellent

deepak

Excellent
Stayed 2 nights in Mar 2023

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a comfortable stay at the sms. Good location w
Stayed 3 nights in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Well maintained rooms. Nice gardens. Old fashioned breakfast/dining room. Pool but otherwise limited facilities. Rambagh next door though. Staff friendly and helpful.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant, relaxed luxury
Gorgeous place - lovely elegant room and service. The best part os the access to the neughbouring Rambagh palace which is simply the most luxurious place - huge gardens with peacocks and lively restaurants.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in Jaipur
I absolutely loved my stay here. The staff make you feel like you’re at home, incredibly generous and helpful, nothing is too much trouble. Loved the cooking class and learning about rangoli. Absolutely recommend this hotel.
Stayed 2 nights in Nov 2018

4/10 Poor

Pawan, Vancouver

Liked: Cleanliness
Disliked: Property conditions & facilities
It was really disappointing from expedia .it shows on expedia website that its 5 star hotel .but in actual its 3 starr .i was feeling like a cheated this time .if y guys dont know about the hotel rating u should not have put any kind of false info on ur website .hotel enterance is really weird .u cant easily find the enterance .its kind of gueat house not a five star hotel .may be the person who did it he or she needa to learn about the rating
Stayed 1 night in Aug 2018

10/10 Excellent

Juande, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Taj SMS Hotel Jaipur on Aug 1, 2018
Dear Guest, Thank you for your encouraging comments looking forward to welcome you once again .

8/10 Good

Parag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had a very comfortable stay, staff was very courteous n helpful. Would definitely recommend stay when in Jaipur
Stayed 1 night in Jul 2018
Response from Taj SMS Hotel Jaipur on Aug 1, 2018
Dear Guest , Thank you for your comments! looking forward to welcome you once again .

10/10 Excellent

Shamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taj SMS hotel review April 2018
We were coming from Ranthambore National Park after couple days of tiger safari. On our way to Mumbai. Great hotel approx 25mins outside old Jaipur. Away from hustle. Next door is bigger and more famous Taj Rambaug Palace hotel. Guests from SMS can go there and have drinks as we did it or have a meal and book it to their room. Food options are good even for vegetarians. Breakfast is hotel buffet. Also very good. Service is great and at Taj high standards most of the time. Would definitely recommend.

8/10 Good

Nivedita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, would recommend
Check in was smooth. Room was very tastefully done, some minor lapses in bath-room with respect to house-keeping were quickly remedied. In-room heater was appreciated. Loved the attached restaurant. Limited spread readily available, guests encouraged to order from the menu (for breakfast, at no extra charge). This ensures food is not wasted. We ate at the restaurant both breakfast and dinner and the food was awesome. Front desk staff is great, would like to especially commend Atirah. Limited access to Taj Rambagh Palace, which is somewhat of an issue. Great location. Good wi-fi.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, staff, very good buffet breakfast, overall very pleasant experience.
Stayed 2 nights in Dec 2017
Response from TAJ SMS HOTEL JAIPUR on Jan 20, 2018
Dear Guest, Greetings from The Taj SMS Hotel, Jaipur!! Thank you for taking out your precious time for posting your valuable feedback on Bookings.com. I am grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. Thank you once again and we look forward to welcoming you back at The SMS Hotel Jaipur in the near future. Warm regards, Jalpreet Singh Sodhi

10/10 Excellent

rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SMS - A PART OF THE TAJ GROUP
GOOD BUDGET STAY , SPECIALLY WHEN YOU GET THE ENTIRE RAMBAGH PALACE FACILITIES ALSO TO USE.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location, helpful staff
We stayed here for 2 nights in early March. Hotel staff were incredibly helpful, arranging a tour and car. Accommodation is of a good standard and the facilities excellent, especially the Polo bar and restaurant at the adjoining Rambagh Palace. Would stay here again.
Response from SMS-GM on Mar 11, 2017
Dear Guest, Greetings from Taj SMS Hotel Jaipur!! Entire team here joins me in thanking you for your compliments for the hotel. I am delighted to know that you loved your stay and the team was there to take care of you. Looking forward to the pleasure of welcoming you back to my hotel on your next trip to the pink city. Warm regards Jalpreet Singh Sodhi Jalpreet.singh@tajhotels.com

10/10 Excellent

SUBAHU R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home in Jaipur
The service was exceptional, even by Taj standards. Mr. Sodhi, the manager of the property addressed us by our last names and made it a point to interact with us and extend personal hospitality. Magan, was attentive and tried to get us involved all the activities. Location is excellent, and it was quick and easy to get to most spots on our list, while the proximity to Rambaugh Palace means you have excellent choices for a drink and dinner in the evening. The lunch and dinner experience could be improved somewhat at this property. Overall a great stay, certainly worth recommending, as its decent value too.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rooms, food and service—next to a PALACE
We LOVED the SMS. We receive incredible service from the moment we arrived (two hours early and they accommodated our early check-in no questions asked)—especially from Manpreet at the front desk, who made sure we knew all of the best sights to see, all of the most delicious restaurants to visit, and had everything we could possibly need during our stay. We also loved the breakfast provided in the Amber room and highly recommend it! Other than the outstanding service and food, our favorite thing about the SMS is that the property is attached to the Rambagh Palace, which means that you get to feel like you're staying at the palace for 1/10th of the price! From exploring the incredibly beautiful grounds to frequenting the restaurants there, we couldn't have loved it more. Highly recommend to anyone visiting Jaipur!

10/10 Excellent

kd, denver, co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in beautiful city
The SMS was beautiful in every way - the room, location, service, and ambiance. The lovely room opened on to gorgeous gardens. It is a small boutique hotel hidden on the grounds of the rambaugh palace. We felt as though we were in the guest house.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Change air condition &tv
Very good

6/10 Okay

AYUSH, Noida

Liked: Cleanliness, room comfort
Average hotel
Stay was pleasant except the fact that the food and bar menu was extremely limited and over priced for value. Also since the Tandoor was not functional during our stay we had all the more limited options to eat.Staff was polite and helpful.Bathrooms could have been more spacious. The rooms were very comfortable.

10/10 Excellent

mohd. salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Praful, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Awesome
Really nice staff. Clean and large rooms. Well equipped. We had a infant with us and staff was more that happy to help us with all our requirements. They even allowed us a really late checkout as out flights were delayed due to bad weather.

10/10 Excellent

MS, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely worth for the money spent.
I come to Jaipur to visit family once in a year for the last twenty years and have stayed at many hotels, I never stayed at SMS in previous visits, but I took chance this time and absolutely loved it. I liked a very convenient in and out of hotel compared to big hotels with lifts and parking mess. Access to Rambagh palace was convenient, I walked through Rambagh palace to Rambagh Golf course.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Phil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good value stay.
This hotel was recommended to me by a colleague. It has excellent rooms. Huge huge rooms and beds. Nicely furnished. There is a small pool outside in a nice garden. The staff are really nice and attentive. We were really well looked after. This is a little way out of the centre of Jaipur but nothing was more than a short auto rickshaw ride away. A very good value place to stay.

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place in the center of Jaipur
My wife and I spent 2 nights in Taj SMS Hotel in the beginning of May, 2018. The location and the room were very good, the hotel provides everything you need. The staff is great, they try to help you in every step and it makes your stay excellent. The Manager took a photo of us and soon the printed photo was in our room (now in our Moscow apartment we look at that photo and feel nostalgia for those days in Jaipur). The room had no chairs on the balcony, we told that It would be great if there we something to sit on - and in 5 minutes the chairs were on our balcony! So, don’t hesitate to ask!)) The breakfast was excellent and the dinner too. Every day the chef went to the hall and asked if everything was enough tasty:) And it was very tasty! Checking out we were given some water to drink on the road to Delhi! It was so cute! In India service is often very good, but this time it was just unbelievable perfect!
Stayed 2 nights in May 2018

10/10 Excellent

ま, 日本

Liked: Cleanliness, property conditions & facilities, room comfort
ホテル綺麗でした。交通不便ですけど。現地たくさん安いですけど。ヒックシデイ最高です。ホテルお酒も飲めますし。部屋綺麗だし。
Stayed 1 night in May 2018

6/10 Okay

Daniel, Santiago, CHILE

Liked: Cleanliness, property conditions & facilities, room comfort
Buen hotel, dificultades en la relación
El hotel se ve muy bueno y de buena calidad, el manejo del administrador era muy incómoda, entrometido, preguntas de más, insistente sin necesidad, había un "mago" que nos pedía a cada rato que viéramos aunque nosotros no queríamos verlo.; insistía en llevarnos la ropa al "laundry" del hotel. Salvo esa desubicación por parte de este personaje la estadía fue agradable.
Stayed 3 nights in Sep 2017
Response from SMS Hotel General Manager on Nov 1, 2017
Querido invitado, Gracias por la revisión. He tomado nota de los comentarios que usted ha mencionado y he escuchado con preocupación. ¡Esperamos darle la bienvenida al SMS Hotel Jaipur! Sinceramente Jalpreet Singh Sodhi

8/10 Good

Angela, Tenerife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy tranquilo, cerca del centro
Habría que cambiar el secador de pelo (viejo, peligroso y casi no funcionante). Se oyen mucho las puertas cerrarse porque solo hay un pasillo común y porque ha gente sin educación que las cierra muy fuerte. Por lo demás todo muy bien. Recomendable