Exterior

Reviews of Holiday Inn Express And Suites Jacksonville Camp Lejeune Area, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 169 out of 247 reviews" "
Rating 8 - Good. 48 out of 247 reviews" "
Rating 6 - Okay. 15 out of 247 reviews" "
Rating 4 - Poor. 9 out of 247 reviews" "
Rating 2 - Terrible. 6 out of 247 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elsy, Hamlet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, has walkable distance to many restaurants and shopping places. Clean hotel, nice indoor pool, great service.
Stayed 1 night in May 2024

4/10 Poor

Kenneth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was disappointed in hotel and area
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in May 2024

10/10 Excellent

ALEJANDRO, Charleston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed the stay! Will return definitely!
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly even though we arrived at 10 pm. They gave us a complimentary bottle of water. The rooms were super clean, roomy and super updated. Thanks for a great stay!
Stayed 1 night in May 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, black out curtains for sleep. Good breakfast choices
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Stayed 2 nights in Apr 2024

10/10 Excellent

bill

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here and didn't want to leave. Everything was so clean and the staff was amazing. Definitely would come back to the same hotel again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The facility was new and clean! Room was very comfortable with great amenities! Very family friendly, with the bonus of an indoor pool. They even provide a buffet style nice hot breakfast every morning at no additional charge! We will definitely be back!
Stayed 4 nights in Mar 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities
all was fine
Stayed 3 nights in Feb 2024

10/10 Excellent

Teresa

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best suite in town hands down. King suite is a must to turn your party into a plus!!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Latima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Darby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was extremely friendly. Breakfast was amazing every morning.
Stayed 4 nights in Mar 2024

8/10 Good

Dan

Stayed 1 night in May 2023

10/10 Excellent

Melissa, Kingsport

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit this paat weekend was phenomenal!! I could not have asked for anything. Everyone was so kind ! The facilities were clean and neat. No issues at all ! Very accommodating! Thank you for our great weekend to visit and celebrate our grandsons 1st birthday it was a delight !
Stayed 3 nights in Mar 2024

10/10 Excellent

Amber

Stayed 1 night in Mar 2024

10/10 Excellent

Crystal

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean hotel, friendly staff, great room.
Stayed 2 nights in Mar 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, room was really big and to have quality soap and shampoo and conditioner was the best.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

deloris

Liked: Cleanliness, staff & service, property conditions & facilities
sTAFF OUTSTANDING

10/10 Excellent

Cherise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many great qualities, but the staff at check in was amazing.
Stayed 1 night in Feb 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great place and would stay there again.

10/10 Excellent

Erick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Keruschy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Feb 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Shandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and staff was awesome. Clean as well
Stayed 3 nights in Feb 2024

8/10 Good

Hailee

Stayed 2 nights in Jan 2024

10/10 Excellent

Daysi

Stayed 1 night in Feb 2024

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024

10/10 Excellent

Darius

Business traveller
Great hotel and service
Stayed 4 nights in Jan 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from B.Herbert-Hotel Operations Manager on Jan 31, 2024
Thank you so much for staying here at the Holiday Inn Express & Suites! We are so glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and spacious rooms, breakfast included
Stayed 3 nights in Jan 2024
Response from B.Herbert-Hotel Operations Manager on Jan 31, 2024
Thank you for your review, we are so glad you enjoyed your stay with us here at the Holiday Inn Express & Suites. We hope to see you again soon.

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024

10/10 Excellent

Raven C.

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

JACK

Stayed 3 nights in Dec 2023

10/10 Excellent

kevin

Stayed 2 nights in Jan 2024

10/10 Excellent

Madison

Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Cindy

Stayed 4 nights in Dec 2023

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful!!!
Stayed 1 night in Dec 2023

8/10 Good

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

MOLLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, smelled good, very nice! Will be back
Stayed 2 nights in Dec 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Marlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Raymont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 3 nights in Dec 2023

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, safe, user friendly
Stayed 2 nights in Dec 2023