Outdoor pool, sun loungers

Reviews of Hampton Inn Jacksonville Beach/Oceanfront

3 out of 5
Hampton Inn Jacksonville Beach/Oceanfront
1515 1st St N, Jacksonville Beach, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1044 out of 1496 reviews" "
Rating 8 - Good. 277 out of 1496 reviews" "
Rating 6 - Okay. 101 out of 1496 reviews" "
Rating 4 - Poor. 36 out of 1496 reviews" "
Rating 2 - Terrible. 38 out of 1496 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cindy, Carrollton

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Great beach access and nice pool area. Very nice complimentary breakfast. Nice staff and very clean.
Stayed 4 nights in May 2024
Response from Michael G on May 26, 2024
MarciaThank you for staying with us, glad you enjoyed your stay and all the amenities. We look forward to seeing you again.

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the location and amenities - oceanfront, beautiful pool, amazing staff, pleasant room.
Stayed 3 nights in May 2024
Response from Michael G on May 25, 2024
CynthiaThank you for staying with us, it was a pleasure having you visit and we hope you will come back again soon.

10/10 Excellent

Andrea, Knoxville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, beach access super easy with kids. Bartenders at the pool bar were rude and made you wait forever while they stood there chatting.
Stayed 3 nights in Mar 2024
Response from Michael G on May 25, 2024
AndreaThank you for staying with us, it was a pleasure having you visit and glad you kids loved the pool. I will address the bartender issue and appreciate the feedback.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Michael G on May 24, 2024
AshleyCome back and visit us again in the near future, I am glad everything was great.

8/10 Good

Tiffany, East Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the property was super clean. The walls are solid and I didn’t hear any of the guests next to us. The only thing that was annoying was having to ask for room service like twice (just to make sure your requests are fulfilled in a timely manner, ask the older/seasoned staff). It seems like the go to hotel for couples and families. There wasn't any frat / spring break nonsense going on. There are a few restaurants in walking distance but if you’re looking for more variety and you don’t mind a 20min drive you should check on St John’s Town Center. They have almost every store you can think of. I’m definitely coming back.
Stayed 3 nights in May 2024
Response from Michael G on May 24, 2024
Tiffany, Thank you for staying with us and filling out such a thorough review of the hotel. We appreciate your feedback and look forward to your next visit.

8/10 Good

Nichole

Travelled with family and small children
Beautiful beach. Room was ok. Comfortable. Would come back.
Stayed 1 night in May 2024
Response from Michael G on May 21, 2024
NicholeThank you for staying with us, we look forward to seeing you again in the near future.

8/10 Good

Robert

It was great being right on the beach
Stayed 6 nights in May 2024
Response from Michael G on May 21, 2024
RobertThank you for staying with us, come back again.

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Michael G on May 21, 2024
DeannaThank you for staying with us, we hope to see you again soon.

4/10 Poor

Francine N

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We come here every year the same week for a girls weekend. The room was dirty, after 3 days we had to ask two days in a row for more tp and to dump trash. Pool and jacuzzi had floaters of all sorts. Will not be back. Will try Courtyard next door next year! Sad
Stayed 3 nights in May 2024
Response from Michael G on May 20, 2024
FrancineThank you for staying with us each year, I am sorry this year was not up to your standards. We will address the concerns as your stay is the exception. Hope you will come back and visit us, not hotel on the oceanfront has the pool we have and Tiki Bar with live music.

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were renovating so I’m sure it will be nicer soon.
Stayed 2 nights in Apr 2024
Response from Michael G on May 20, 2024
KeriThank you for visiting, come back again soon.

8/10 Good

Indria, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful view!
Stayed 2 nights in May 2024
Response from Michael G on May 20, 2024
IndriaThank you for visiting the Oceanfront Hampton Inn Jacksonville Beach. Most of our rooms have an amazing view of the beach and glad you got to enjoy it. Come back again.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Welcoming, chatty bartenders. Good food. Beautiful pool area.
Stayed 4 nights in May 2024
Response from Michael G on May 20, 2024
KarenThank you for staying with us, glad everything was great with the staff and amenities. Come back and see us again soon.

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 5 nights in May 2024
Response from Michael G on May 20, 2024
VickiThank you for visiting our awesome hotel and hope to see you again in the near future.

8/10 Good

Michael Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, staff were very helpful and polite.
Stayed 5 nights in Jan 2024
Response from Michael G on May 20, 2024
Michael AnthonyThank you for visiting, glad you had a nice stay and we hope to see you again in the near future.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are always super nice and very helpful. We have stayed here twice and plan on staying again when we get back to the area.
Stayed 7 nights in May 2024
Response from Michael G on May 20, 2024
DavidThank you for being a loyal guest to our hotel, we look forward to hosting you again.

10/10 Excellent

Tracie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating. I will definitely come and stay at this hotel again.
Stayed 1 night in May 2024
Response from Michael G on May 15, 2024
TracieThank you for visiting our hotel, it was a pleasure having you visit and we hope to see you again soon.

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful location on Jacksonville beach. I also loved the pool at the hotel.
Stayed 3 nights in May 2024
Response from Michael G on May 15, 2024
LindsayThankyou for staying with us, we hope that you will visit us again in the near future.

10/10 Excellent

Mikael Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and pool had waterfall oh and reallllly good drinks
Stayed 1 night in May 2024
Response from Michael G on May 15, 2024
Mikael ChristianThank you for visiting, glad you enjoyed our amenities and look forward to seeing you again soon.

6/10 Okay

Letitia

Stayed 1 night in May 2024
Response from Michael G on May 15, 2024
LetitiaThank you for staying with us, come back again soon.

6/10 Okay

William J

Business traveller, Travelled with partner
Disliked: Cleanliness
The pillows had dried blood on them. The balcony rail was detached from the balcony. Needs repair ASAP
Stayed 2 nights in May 2024
Response from Michael G on May 13, 2024
WilliamThank you for the information regarding the room pillow as it was addressed right away. The rail was intact just a piece did break off. We thank you for letting us know.

8/10 Good

Cindy

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Michael G on May 13, 2024
Cindy,Thank you for staying with us and we hope you enjoyed your stay and will come back again.

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, beachside bar and limited oceanfront rooms.
Stayed 1 night in May 2024
Response from Michael G on May 13, 2024
CHRISTOPHERThank you for staying with us, glad you had a great time and hope to see you again.

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff room comfortable
Stayed 1 night in May 2024
Response from Michael G on May 10, 2024
JoanThank you for staying with us, it was a pleasure having you visit and we hope to see you again soon.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation spot! Right in the beach. Staff was always pleasant! Clean.
Stayed 7 nights in May 2024
Response from Michael G on May 10, 2024
JudyThank you for staying with us, we appreciate your feedback and have the best staff on the beach. Hope to see you again.

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property although doesn't meet the requirements for a 5 star, it's a 5 star in my book. Very clean inside and out. Staff is excellent, beach is beautiful and the hotel smells excellent.
Stayed 4 nights in May 2024
Response from Michael G on May 10, 2024
GeorgeThank you for staying with us, I agree 5 diamond but 5 star on the website just means that we are a clean and fun hotel with great staff. I am glad you enjoyed your stay and hope to see you again soon.

4/10 Poor

Stacy

Disliked: Cleanliness, property conditions & facilities
Room was not properly cleaned. Nasty sticky carpet. Couldn’t walk on it barefoot cause your feet turned black! Would not return
Stayed 3 nights in May 2024
Response from Michael G on May 10, 2024
StacyThank you for letting us know so we can address the issue. Hope you will reconsider giving us another chance.

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms great pool good food all around nice place to stay
Stayed 3 nights in May 2024
Response from Michael G on May 8, 2024
FredThank you for staying with us, glad you had a great stay and enjoyed the best pool on Jacksonville Beach.

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a weird smell and parking could have been better but its a weird location. Staff didnt speak much english so it was hard to get Gluten Free items.
Stayed 1 night in May 2024
Response from Michael G on May 7, 2024
HeatherThank you for staying and letting us know about your stay and where we can improve. I am happy that you enjoyed your stay and rated us 5 out of 5 and appreciate the feedback.

6/10 Okay

Jelena

Travelled with family and small children
We liked this place but smell in the room is horrible!!!!
Stayed 2 nights in May 2024
Response from Michael G on May 7, 2024
Jelena,Thank you for visiting our hotel, glad you loved the hotel. I am sorry about the smell, please let us know ASAP so we can address it and your stay can be perfect.

8/10 Good

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michael G on May 7, 2024
FayThank you for staying with us, it was a pleasure having you visit and we hope to see you again soon.

10/10 Excellent

CHRISTOPHER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2024
Response from Michael G on May 6, 2024
CHRISTOPHERThank you for staying with us, glad your stay was a 5 out of 5 and hope to see you again soon.

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay very clean great rooms and pool
Stayed 1 night in May 2024

10/10 Excellent

jeffrey, Jacksonville

Travelled with partner
It is still the best one for us. We were celebrating our 8 th anniversary. Thanks, you Just Always Impress 😎
Stayed 1 night in May 2024

10/10 Excellent

Carrie

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location on the beach
Stayed 4 nights in Apr 2024

10/10 Excellent

Pamela

Stayed 1 night in May 2024
Response from Michael G on May 25, 2024
PamelaThank you for visiting, hope you will see us again soon.

10/10 Excellent

Diana

Business traveller
Very nice front desk staff. They were very friendly and helpful during the check in and when I forgot my toothbrush 👍
Stayed 1 night in May 2024
Response from Michael G on May 3, 2024
DianaThank you for staying with us, glad to hear our staff was wonderful and assisted you when needed.Come back and see us again soon.

10/10 Excellent

DEHAVLYN

Stayed 1 night in Apr 2024
Response from Michael G on May 22, 2024
DHEHALYNThank you for staying with us, come back and visit again soon.

10/10 Excellent

Kasey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very kind and helpful soon as we arrived. We got there around 1 pm and checked in. They had a room ready for us. That was amazing. The pool is great. The breakfast was good. And they even have a coffee bar all the time! Would different recommend this place. We will be back our next trip to Jacksonville beach.
Stayed 1 night in Apr 2024
Response from Michael G on May 2, 2024
KaseyThank you for staying with us, it was a pleasure having you visit and we hope to see you again soon.

10/10 Excellent

Rachel

Stayed 1 night in Apr 2024
Response from Michael G on May 20, 2024
RachelThank you for taking the time to review our hotel, glad you had a nice stay.

4/10 Poor

Paula

The white comforter and sheets look unkept and yellow. The microwave doesn’t work. The carpets were dirty. There’s no booklet information in room to show places to eat or to even order pizza. No TV channel list in room. Very disappointed…
Stayed 1 night in Apr 2024
Response from Michael G on May 2, 2024
PaulaThank you for letting us know so we can address your concerns, we appreciate your business and information.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach
Stayed 7 nights in Apr 2024
Response from Michael G on May 2, 2024
JayThank you for visiting, we hope you will come back again soon.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service
Liked the view of the ocean from our room. Weather was great. Didnt like the fact the shower head kept leaking and toilet clogged a couple times.
Stayed 5 nights in Apr 2024
Response from Michael G on May 2, 2024
StevenThank you for staying with us, it was a pleasure having you visit and we hope to see you again soon.

10/10 Excellent

Demetria

Liked: Property conditions & facilities
The staff was excellent the atmosphere was very peaceful
Stayed 2 nights in Apr 2024
Response from Michael G on May 2, 2024
DemetriaThank you for taking the time to visit the hotel, we hope to see you again soon.

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and the staff was very accommodating. Rooms were very clean.
Stayed 1 night in Apr 2024
Response from Michael G on May 2, 2024
LINDAThank you for taking the time to visit, it was nice having you hear and we will see you again soon.

10/10 Excellent

Locke, Batavia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Let us hang by pool in room was ready. Ocean front view from 5th floor amazing! Comfy beds and huge TV! So close to beach with reasonably priced umbrella and chair rental. Breakfast until 10. Pool was the best part with plenty of lounge chairs and fun areas
Stayed 2 nights in Apr 2024
Response from Michael G on May 2, 2024
LockeWe have the best staff on the beach, and they work hard to make sure all guests have a great stay and a clean room. Our hotel has several nice amenities, and we hope to see you again soon.

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is pretty clean for being right on the beach. We had a small problem with tiny ants in our room that they took care of immediately. Staff is friendly. Area is not filled with commercial properties so it is not as crowded as you might think. Beach rentals are right next door. Lots of dining options in the area. Stayed here in 2019, 2023, and this year.
Stayed 6 nights in Apr 2024
Response from Michael G on May 2, 2024
JeromeThank you for staying with us, our team works really hard to make sure all guests have a great experience. Thank you for visiting us again and we hope you will be back soon.

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Apr 2024
Response from Michael G on May 2, 2024
LillianThank you for taking the time to visit our hotel, it was a pleasure having you hear and we hope to see you again soon.

10/10 Excellent

HEIDI

Stayed 1 night in Apr 2024
Response from Michael G on May 15, 2024
HEIDIThank you for staying with us, it was nice having you visit and we look forward to seeing you again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have visited this property quite often and have always enjoyed it here. It’s always clean, every one working here is nice. It has a beach bar and restaurant that is good and convenient to the beach. The property pool is great. The breakfast is always good.
Stayed 1 night in Apr 2024
Response from Michael G on Apr 25, 2024
SusanThank you for being a loyal guest to our hotel and appreciate your feedback. We look forward to hosting you again.