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Reviews of Hotel Grauholz

3 out of 5
Hotel Grauholz
Autobahn A1, Raststätte Grauholz, Ittigen, BE

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 258 reviews" "
Rating 8 - Good. 112 out of 258 reviews" "
Rating 6 - Okay. 18 out of 258 reviews" "
Rating 4 - Poor. 9 out of 258 reviews" "
Rating 2 - Terrible. 5 out of 258 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024
Response from Reception on Apr 11, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Grauholz

8/10 Good

Lan Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Dec 2023
Response from S.B on Dec 31, 2023
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Best regards, your A1 Hotel Grauholz Team

2/10 Terrible

Robert

Be aware.
This place cannot be accessed from anywhere but a gas station truck stop back road. No GPS address and at least they admit it’s a travelers nightmare. This place is nice but it’s a very strange location in a truck stop with a hundred sketchy people hanging around and drinking in the parking lot after midnight. Would not recommend
Stayed 1 night in Aug 2023
Response from Hotel Grauholz on Nov 17, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Hotel Grauholz

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to get to
Could not get to location with Apple Maps- use Google maps. Area looks a little rough but rooms are nice and clean and staff were excellent.
Stayed 2 nights in Aug 2023
Response from Hotel Grauholz on Aug 16, 2023
Dear William,Thank you for taking your time to leave a feedback.We are sorry, that you had difficulties to get to the hotel.Hope to see you again.Best regards,

10/10 Excellent

Lingjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2023
Response from Hotel Grauholz on Jul 29, 2023
Dear Lingjun,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Grauholz

8/10 Good

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Enjoyed our 3-night stay in many ways. The hotel is nicer than the service area that you must drive through to get to the hotel would suggest. The room was quiet, large and clean. The staff were very friendly and very kind. The breakfast buffet was lovely. I didn't even realize until the last morning that there was bacon too! We paid for the included dinner, which is actually just a buffet spread at the nearby truck stop. But, the food was good, the staff there was very pleasant and helpful, and the beer and wine were reasonably priced. There is a walking trail behind that hotel that leads away from the hotel into a lovely forested area. The only downside to this hotel is that it is impossible to get to the nearby grocery store, local train station or other places as all of the small roads that lead away from the hotel have locked gates across them. To get anywhere requires driving on the freeway for quite a while, even though the grocery store is less than a mile away. If just passing through the area for a night or two, this place is very nice and highly adequate for good rest and a good hearty breakfast before continuing your journey.
Stayed 3 nights in Jun 2023
Response from Reception on Jul 11, 2023
Dear Mr. Card,Thank you so much for the awesome review of our hotel! We are glad that you enjoyed your stay and hope to see you the next time you are in switzerland.Sincerely,Your Hotel Grauholz

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Much better than expected. This hotel at the motorway is great. It is very clean; the rooms are spacious, and the breakfast was very nice as well. The staff was very friendly and helpful. We can highly recommend this place if you are traveling through Switzerland. The price is much cheaper in comparison to hotels in Bern and you are right next to the motorway for an early start, and you can avoid the traffic in town.
Stayed 1 night in Jun 2023
Response from Rezeption on Jul 1, 2023
Dear Michael,Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Grauholz

8/10 Good

Iryna, Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
very basic hotel but clean and comfortable. Located right off the highway, 12-15 min to downtown of Bern. Parking was additional 6 or 8 dollars and they have a complementary electric car charger on site. The room was quite small for four people. Nothing is in the room besides the beds and a TV. A microwave and a coffee machine in the lobby with complementary beverages the day of the arrival, but you can not have coffee in the morning if you didn’t buy breakfast from them (and there is no coffee maker in the room).
Stayed 1 night in Jun 2023
Response from Reception on Jul 1, 2023
Dear Iryna,Thank you very much for your feedback.That helps us to improve for our guests.Best regards,Hotel Grauholz

8/10 Good

Katherine

Stayed 1 night in Jun 2023
Response from Rezeption on Jul 1, 2023
Sehr geehrte Katherine,Besten Dank, dass Sie sich die Zeit genommen haben um uns eine Bewertung da zu lassen.Das schätzen wir sehr und hoffen Sie bald wieder zu Begrüssen.Freundliche GrüsseIhr Hotel Grauholz

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to locate but nice accommodations
Stayed 1 night in May 2023
Response from St. Berady on May 28, 2023
Dear PatrickThank you for taking the time to share your feedback and for the great review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Best regards from your Hotel Grauholz Team

10/10 Excellent

Valentin

Stayed 2 nights in Apr 2023

6/10 Okay

Christal

Travelled with family
Liked: Staff & service
We paid for a family room, suitable for four adults. We assumed two Queen beds. What we got was a small couch for one adult, suitable for a child and a roll away bed for another. They were all rock hard, including the actual beds so all four adults got little to no sleep. The blow dryer in the room overheated and wouldn’t work after 30 seconds and a used coffee cup was left in the room from previous customers. It’s a cool location and was quite quiet for being next to the highway but we paid near my y. $300 Canadian dollars for a terrible sleep.
Stayed 1 night in Apr 2023
Response from Stefanie Berady (Reception) on Apr 8, 2023
Dear ChristalThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We hope to welcome you back to our hotel soon again!Best regards from your Hotel-Grauholz Team

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the free car charging
Quick stop on a longer journey. Conveniently located by the autobahn. We charged our electric car on site for free - amazing service. Hotel was clean and easy to use, just what we needed.
Stayed 1 night in Feb 2023
Response from St. Berady on Feb 7, 2023
Dear SamThanks a lot for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sunny regards from the Hotel Grauholz Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean
Good hotel to spend the night before travelling onwards. Nice smiley staff.
Stayed 1 night in Dec 2022
Response from SB on Dec 21, 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Best regards from the Hotel Grauholz Team

10/10 Excellent

jesus

Stayed 4 nights in Sep 2022
Response from Hotel Grauholz on Oct 14, 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hotel Grauholz

4/10 Poor

Dhakshini

Stayed 1 night in Sep 2022

2/10 Terrible

Tracy

Stayed 1 night in Aug 2022

4/10 Poor

Jesus

Stayed 1 night in Aug 2022

8/10 Good

Soon Kun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2022
Response from A1 Grauholz Team on Jul 30, 2022
Lieber Soon Kun, Vielen Dank für Ihren Besuch und die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr A1 Grauholz Team

6/10 Okay

John

Liked: Cleanliness
Great for an overnight stay
The Hotel is ok I stayed 5 nights and it probably isn't meant for a 5 night stay as it is located at a motorway service area and only accessible from the motorway it is probably more an overnight hotel on the way to somewhere. I used it as a base for exploring the region and chose it because of the price and the free parking. The room was ok if a little spartan but had some faults, the TV was faulty. It was unplugged when I got there and plugging it in required getting under the desk which is where the only sockets were located and this was a disabled room. The problem was that it would get stuck on a station at random and you couldn't change stations, the volume or turn it off you had to physically unplug it which required getting on your hands and knees and going under the desk. In the end I got an extension lead from the front desk so I didn't have to go under the desk every time it got stuck. Another issue was on two nights out of the four when I got back to the room it hadn't been serviced but they did give me fresh towels when I asked. There was one lovely lady on duty most nights who was very helpful. A nice touch the hotel does is that any leftover muffins, cakes etc from breakfast are left for guests to help themselves during the day. The beds I thought were very narrow, I had a double room which was two singles pushed together but as I was travelling solo only one was made up. The room was a decent size.
Stayed 5 nights in Jul 2022
Response from Seraina Wilhelm, Stv. Betriebsleiterin Hotel on Jul 20, 2022
Dear John Thank you for your constructive feedback. We apologise for the inconvenience and assure you that we take your concerns seriously. We will refresh our rooms this winter and also change the beds and of course your TV. We would be very pleased to welcome you again in the future and to convince you of our quality. Warm regards, Your Hotel Grauholz Team

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Hok

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Jul 2022

10/10 Excellent

Maria Elenal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, close to Bern and the staff was super helpful and friendly. Big rooms, Breakfast great. I
Stayed 1 night in Jun 2022
Response from Seraina Wilhelm, Stv. Betriebsleiterin Hotel on Jun 24, 2022
Dear Maria Elenal Thank oyu very much for your wonderful review. We are really happy that you enjoyed our hospitality. Kind regards, Hotel Grauholz Team

10/10 Excellent

Tae, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel to return when I am visiting Bern area by car.
Stayed 1 night in May 2022
Response from Seraina Wilhelm, Stv. Betriebsleiterin Hotel on Jun 19, 2022
Dear Tae Thank you very much for your fantastic review. We are really happy that you enjoyed your stay in our place. See you soon. Kind regards, Hotel Grauholz Team

10/10 Excellent

Tae, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hidden hotel even if it is right off of the highway resting area. This hotel is in a great location if you want to visit Bern or Zurich area. Also it is really separate from highway resting area and somehow very walkable even for your dogs. Their coffee and drink service with cakes available throughout the stay and included breakfast was great to start our day. For the price, this was unexpectedly nice and we will be coming back.
Stayed 1 night in Apr 2022
Response from Seraina Wilhelm, Stv. Betriebsleiterin Hotel on Apr 27, 2022
Dear Tae, Thank you very much for your great review. We are delighted that you were able to enjoy our hospitality to the fullest. We are looking forward to seeing you again. Kind regards, Your Hotel Grauholz Team

6/10 Okay

Martin

Business traveller
Liked: Cleanliness
Stayed 1 night in Apr 2022
Response from Seraina Wilhelm, Stv. Betriebsleiterin Hotel on Apr 27, 2022
Lieber Martin, Vielen Dank für die hervorragende Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Hotel Grauholz Team

10/10 Excellent

Callum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable stay
A really good hotel, the room was spotless and they had already put a cot in the room so it was easy to get everyone to bed quickly after a late arrival. Easy access right on the motorway and the room had a nice view of the mountains. Simple but sufficient and well priced breakfast. I would stay again.
Stayed 1 night in Feb 2022
Response from Hotel Grauholz on Feb 14, 2022
Good evening Mr. Currin Thank you very much for your feedback! We hope to see you and your familiy again in the future Kind regards

10/10 Excellent

iqtidar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Really good location, just off the motorway/highway. Very helpful and friendly staff.
Stayed 5 nights in Jul 2021
Response from Seraina Wilhelm, Stv. Betriebsleiterin Hotel on Aug 19, 2021
Dear Iqtidar, Thank you very much for your positive feedback. We are happy that you enjoyed your stay in our hotel and our hospitality. We wish you all the best and are looking forward to welcoming you soon in our hotel. Kind regards, Hotel Grauholz Team

10/10 Excellent

E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay!
Amazing receptionist, very accommodating and showed great care with my incorrect booking! Thank you, Eric! Good size room, very clean, amazing breakfast (both savoury and sweet options), complementary hot & cold drinks throughout the day was a lovely gesture too! Also, we were given tips on what to see un Bern, which was very kind! Would definitely recommend!
Stayed 1 night in Jul 2021
Response from Seraina Wilhelm, Stv. Betriebsleiterin Hotel on Jul 28, 2021
Dear Guest, We are really happy that you enjoyed our hospitality and thank you for your feedback. We are looking forward to welcoming you another time in Bern. Kind regards, Your Hotel Grauholz Team

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Seraina Wilhelm, Stv. Betriebsleiterin Hotel on Jun 28, 2021
Lieber Vladislav, Herzlichen Dank für Ihre hervorragendes Feedback. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat. Wir hoffen Sie bald wieder bei uns begrüssen zu dürfen. Herzliche Grüsse Ihr Grauholz Team

8/10 Good

Trifon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Quiet and large hotel, near to highway. Free delicacies and coffe all day.
Stayed 1 night in Mar 2021
Response from Hotel Grauholz Team on Mar 28, 2021
Dear Trifon, Thank you very much for your positive feedback. We are glad that you had a nice stay with us. Wishing you all the best and hope to welcome you again soon. Kindest regards and stay healthy :)

10/10 Excellent

Heinz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2020
Response from Ihr Hotel Grauholz Team on Nov 10, 2020
Vielen Dank für Ihre Bewertung. Uns freut es sehr, hatten Sie einen schönen und erholsamen Aufenthalt bei uns. Wir würden uns sehr freuen Sie wieder bei uns begrüssen zu dürfen. Beste Grüsse

4/10 Poor

Ioan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor breakfast
Room was cold and radiator just little warmish. Breakfast was extremely poor, just some yoghurt and cereals. Internet is good, but is not working after 24h and need to reconnect, but you are not notified that is not working.Personal is kindly. Parking is large but without cameras and in rear side there is a gate that is opened so anybody may enter in the parking without beeing seen by any cameras and that is not safe for the cars. Bed was unconfortable. There are 2 bottles one natural and one mineral of 0.5L in room
Stayed 2 nights in Oct 2020
Response from Hotel Grauholz on Oct 22, 2020
Thank you for your feedback. We have responded via Google. Best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Kathrin on Aug 18, 2020
We say thank you for your feedback and looking forward to welcome you another time :-) Regards from Switzerland

10/10 Excellent

Mike

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected bonus of a place
This hotel was excellent. They provided on-site laundry services. Washing machine and dryer including soap available for guest use without charge. Breakfast was amazing for €21, children ate for free.
Stayed 1 night in Mar 2020
Response from David, Reception on Mar 21, 2020
Dear Mike Thank you so much for your great review! It was very nice having you with us and we are glad that we could help with your laundry :-) We hope to welcome you again some time. Kindest regards David Jarasi Reception Hotel Grauholz

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking and quiet stay - recommended!
Stayed there many times. Rooms are spacious and, most importantly, very quiet - unlike so many other hotel hallways. Conveniently located and a lovely vita parcours (= fitness trail) in the woods just behind the hotel.
Stayed 1 night in Nov 2019
Response from Hotel Grauholz on Nov 9, 2019
Thanks for your review. We hope to welcome you again soon. King regards Reception

10/10 Excellent

Nastaran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay
Nice hospitality
Stayed 1 night in Sep 2019
Response from Your Hotel Grauholz team on Oct 1, 2019
Dear Nastaran Thank you very much for your kind reply and the great review. We appreciate that a lot. Have a good time and maybe we see you again :-) Kind regards

10/10 Excellent

Hey, Viby (Denmark)

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2019
Response from Hotel Grauholz on Sep 15, 2019
Thank you very much for your feedback. We hope you had an enjoyable stay. Have a relaxing Sunday. Kind regards,

10/10 Excellent

Sofia P.

Liked: Cleanliness
Really beautiful and comfortable
Excellent
Stayed 1 night in Jul 2019

10/10 Excellent

Leeza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Excellent service, highly recommended. Rooms are comfortable and well maintained.
Stayed 1 night in Aug 2019
Response from Hotel Grauholz Team on Aug 16, 2019
Dear Leeza, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
worm and flies somewhat small room for family near the bern city safe noisy at night near the highway
Stayed 1 night in Jul 2019
Response from Reception Grauholz on Aug 31, 2019
Thank you for your feedback. We apologize for the inconveniance but hope that you could still enjoy your stay. Wishing you all the best! Kind regards,

8/10 Good

malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for motoring trip
Excellent choice for a vehicle based visit to Bern. Not the usual motorway hotel.
Stayed 2 nights in Jul 2019
Response from Annu Eicher on Jul 24, 2019
Thank you very much for your kind feedback. We are glad that you had an enjoyable stay. We hope you're having a save trip and would look forward to welcome you again sometime. Best regards,

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2019
Response from Hotel Grauholz Team on Jul 23, 2019
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns willkommen zu heissen Herzliche Grüsse Ihr Hotel Grauholz Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Great staff, great service! I already had a reservation and needed a room for a subsequent day (on short notice) and even though they we're fully booked in advance, they tried everything possible and arranged it for me so I could prolong may stay. And it worked out fine, thank you again! Rooms are simple yet spacious. There's free coffee, fruits and fresh cake in the lobby :-) Wonderful surroundings to take a walk or go for a jog.
Stayed 1 night in Jun 2019
Response from Jana on Jun 13, 2019
Thank you very much for this great feedback and your kind words. We appreciate that a lot and hope that we can count you to our frequent guests also in the future :-) Have a good day and see you next time! Kind regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Staff, Beautifull Hotel, Helping staff, Lovely Rooms Great Location
Stayed 1 night in May 2019
Response from Annu Eicher, Reception on Jun 9, 2019
Thank you very much for your feedback. We are pleased that you had a nice and enjoyable stay. Wishing you a nice weekend and hope to have you as our guests again. Best regards

8/10 Good

Patrick, Waldenbuch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great but it is hard to get anywhere without a car. We had a car but just wanted point it out for those that might not have one when visiting.
Stayed 4 nights in May 2019
Response from Jana Haar; Assistant Front Desk Manager on May 28, 2019
Hello Thank you very much for your feedback. We appreciate that. We wish you a good time and hope to welcome you again soon. Kind regards

4/10 Poor

NDluvs2travel

Travelled with partner
Disliked: Amenities
The location of this property is very misleading, located behind a gas station/truck parking lot on the outskirts of the city. The property was older, small rooms and even smaller bathroom. Felt like I was in a cruise ship bathroom. Only amenity provided was an all in one, body/hair/conditioner get in the shower and near sink. No lotion, no bar soap, basic amenities which you expect in a hotel. Breakfast was good, basic again. Staff were all very pleasant, especially the evening desk clerk. She went out of her way to get us lotion on the 2nd day of our stay and to open a window to cool off the room as the thermostat would only go down to 23Celcius and it was hot in the room. Would not recommend this hotel, mainly because of location and lack of basic amenities, small room not as pictured.
Stayed 2 nights in Apr 2019
Response from Jana Haar; Assistant Front Desk Manager on May 14, 2019
Good afternoon Thank you very much for your feedback. We appreciate that and even you not had the experience you expected we take your feedback very serious. At the moment we are undergoing some changes in our hotel which are also concerning the offer in the bathrooms, some decoration etc. We feel sorry that you had another impression of the rooms from the pictures you saw online but you can be sure that all these photos were taken in our hotel. That our hotel is not a city hotel and also the location at the highway is described and we did our best to explain this on every plattform we are present. We still hope you enjoyed your stay in Switzerland and had a good time. We wish you all the best and maybe we see you again so that you can experience the improvements we are doing. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Jana Haar; Stv. Chef de Réception on Jun 13, 2019
Vielen Dank für Ihre Bewertung. Wir wünschen Ihnen eine gute Zeit und freuen uns, wenn Sie bald wieder bei uns zu Gast sind.

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very clean, friendly staff, very good breakfast. I would stay here again.
Stayed 9 nights in Nov 2018
Response from Jana on Dec 5, 2018
Thank you very much for your review and the nice feedback. We hope to welcome you again soon. Kind regards Jana

10/10 Excellent

JAMES A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel good service
Great service. Modern clean hotel with good free breakfast.
Stayed 1 night in Jul 2018
Response from Front Desk Team Hotel Grauholz on Aug 27, 2018
Dear James Thank you very much for your feedback. We appreciate that and hope that we can welcome again soon. Kind summer-regards