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Rating 10 - Excellent. 1062 out of 1554 reviews" "
The manager and all the staff were very helpful. The location was excellent—-within walking distance of anything you would want in old town Istanbul. Great complimentary breakfast on their rooftop restaurant. Dinner was very good there as well.The front office manager Engin was incredible. He knew my room number and name from our first arrival. He arranged our tour of the city. He has a photographic memory and knows all the guests their duration in the hotel and room number. Atahanwas great. We first met him in the restaurant on the roof. He was our waiter—-very efficient. Then he is working at reception. We learned later he was the bellhop but was used all over hotel where needed. Great employee
Steven
Stayed 10 nights in May 2024
Response from Sultanhan Hotel Team on May 27, 2024
Dear our valued Guest Steven,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful,helpful,great team,excellent location walking distance centrallay,historical places,good dinner and great breakfast.Hope to have you again in the near future.Best regards,
Response from Sultanhan Hotel Team on May 27, 2024
Dear our valued Guest Shahbod,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our best hotel.Hope to have you again in the near future.Best regards,
4/10 Poor
alan
Travelled with family
May 26, 2024
Disliked: Property conditions & facilities
Pictures of room not accurate Bathroom dated and towels of poor quality
alan
Stayed 3 nights in May 2024
Response from Sultanhan Hotel Team on May 27, 2024
Dear our valued Guest Alan,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also your feedback is important for us in order to improve our service. Our bathroom had been furnished original marbles and highly size our towels that is very special qualities.Hope to have you again in the near future.Best regards,
Response from Sultanhan Hotel Team on May 27, 2024
Dear our valued Guest Ying,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful team and nice location .Hope to have you again in the near future.Best regards,
Hotel personnel went above and beyond to accommodate guests.
Didn't serve wine
Shirley
Stayed 3 nights in May 2024
Response from Sultanhan Hotel Team on May 25, 2024
Dear our valued Guest Shirley,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful and hospitality teamHope to have you again in the near future.Best regards,
The best staff you can ask for they bent over backwards for us they help with any questions we had decent breakfast had a little issue with the shower squirting water but overall my husband and i would go back
shadia
Stayed 8 nights in May 2024
Response from Sultanhan Hotel Team on May 25, 2024
Dear our valued Guest Shadia,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful,best,helpful team,best and nice breakfast. Hope to have you again in the near future.Best regards,
Beautiful hotel, excellent location, very helpful staff
Theresa
Stayed 1 night in May 2024
Response from Sultanhan Hotel Team on May 24, 2024
Dear our valued Guest Theresa,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our very helpful team,excellent location and beautiful hotel.Hope to have you again in the near future.Best regards,
10/10 Excellent
maryann
May 23, 2024
Liked: Cleanliness, staff & service
maryann
Stayed 4 nights in May 2024
Response from Sultanhan Hotel Team on May 24, 2024
Dear our valued Guest Maryann,We would like to thank you for your kind score and taking time to share your score with us and expedia readers also glad to hear about your lovely score our wonderful hotel.Hope to have you again in the near future.Best regards,
Excellent staff and service. Cleanliness was the main thing for me. Would definitely come back
JAWAD
Stayed 5 nights in May 2024
Response from Sultanhan Hotel Team on May 22, 2024
Dear our valued Guest Jawad,We would like to thank you for your kind review and taking time to share your best opinions with us and expedia readers also glad to hear about your lovely words our excellent team and excellent service.Hope to have you again in the near future.Best regards,
Excellent location and access to tramway. Very helpful staff and breakfast has all you need to feel good for the beginning of new day plus cost is included in price of stay.
I would stay there again if Old Town is your main interest.
Bogdan
Stayed 3 nights in May 2024
Response from Sultanhan Hotel Team on May 17, 2024
Dear our valued Guest Bogdan,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our very helpful team,excellent location and your best accomodation in our Hotel.Hope to have you again in the near future.Best regards,
very good Istanbul hotel, ideally located for exploring this beautiful city. Breakfast view is amazing - room a little more ordinary than we hoped for. All in all great hotel for long wkend stay
Troels
Stayed 4 nights in Apr 2024
Response from Sultanhan Hotel Team on May 15, 2024
Dear our valued Guest Troels,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our amazing view and great hotel .Hope to have you again in the near future.Best regards,
8/10 Good
Nabil
May 14, 2024
Liked: Cleanliness
Nothing
Nabil
Stayed 11 nights in May 2024
Response from Sultanhan Hotel Team on May 15, 2024
Dear our valued Guest Nabil,We would like to thank you for your kind review and taking time to share your opinions with us.Hope to have you again in the near future.Best regards,
great location, great staff!!! I wish I had gotten the mname of hte woman who brough my bags to my room- She was delightful
judith
Stayed 3 nights in May 2024
Response from Sultanhan Hotel Team on May 13, 2024
Dear our valued Guest,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our great,delightful team and excellent location.Hope to have you again in the near future.Best regards,
4/10 Poor
Cheryl
May 12, 2024
Liked: Staff & service
Unfortunatley when I went to check in I was informed that Sultanhan Hotel could not accomodated me for 1 of my 2 nights booked and I would have to move to another hotel for my alternate night. The Desk manager at Sultanhan was very kind and helpful but I was very disappointed about having to change hotels after just 1 night and requested a 2 night stay in the same hotel. He arranged for me to stay both nights at the alternate hotel but they then informed me on my 2nd day that I would have to change rooms. So I ended up not staying at the hotel I had carefully selected (Sultanhan) and had a disruptive stay as I had to pack up and move rooms 1 day to the next.
Cheryl
Stayed 2 nights in Apr 2024
Response from Sultanhan Hotel Team on May 13, 2024
Dear our valued guest Cheryl,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our kind and helpful team.Please accept our apologies for the incident disappointed your experienced unfourtunately because of the fact that this is suddenly problem Other guest, was ill and no check-out the rooms thank you very much help us and other guest.Hope to have you again in the near future.Best regards,
Dear our valued Guest Lizet,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our very nice team,excellent location close to many attractions and clean Hotel and room .Hope to have you again in the near future.Best regards,
Great location to see all the sights lots of eating choices.
Hotel had nice breakfast with great views over the city.
Deborah
Stayed 2 nights in May 2024
Response from Sultanhan Hotel Team on May 9, 2024
Dear our valued Guest Deborah,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our great location and nice breakfast with great views over the city .Hope to have you again in the near future.Best regards,
Dear our valued Guest John,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our great team and great location.Hope to have you again in the near future.Best regards,
Dear our valued Guest Kseniya,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our good location and nice hotel.Hope to have you again in the near future.Best regards,
Lovely and elegant hotel, I very much enjoyed staying at the Sultanhan. The lobby is very attractive and the staff is exceptionally welcoming and helpful. My room was nicely decorated.
Some rooms have a balcony; I was able to sit and enjoy the views. The breakfast was also very good, and is on the 6th floor with panoramic views of the boats on the Bosphorus and the city.
Patricia
Stayed 1 night in May 2024
Response from Sultanhan Hotel Team on May 7, 2024
Dear our valued Guest Patricia,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our lovely,elegant Hotel,helpful,welcoming team,good breakfast with panoromic views of Bosphorus and the city and nicely decorated room.Hope to have you again in the near future.Best regards,
Lovely place to stay , in a great location but not directly on the noisy main road . The room as lovely , full of character and the buffet breakfast fabulous .
Annamaria
Stayed 3 nights in May 2024
Response from Sultanhan Hotel Team on May 7, 2024
Dear our valued Guest Annamaria,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our lovely Hotel, wonderful team,great location,lovely room andfabulous breakfar with amazing view of the İstnabul.Hope to have you again in the near future.Best regards,
8/10 Good
Lejla
May 4, 2024
Liked: Staff & service
Lejla
Stayed 6 nights in Apr 2024
Response from Sultanhan Hotel Team on May 6, 2024
Dear our valued Guest,We would like to thank you for your kind score and taking time to share your best score with us and expedia readers.Hope to have you again in the near future.Best regards,
Needs better WiFi. Need drawers in room. Otherwise excellent. Fantastic breakfast
Gail
Stayed 7 nights in Apr 2024
Response from Sultanhan Hotel Team on May 3, 2024
Dear our valued Guest Gail.We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our fantastic breakfast,excellent hotel.Hope to have you again in the near future.Best regards,
Response from Sultanhan Hotel Team on Apr 30, 2024
Dear our valued Guest Xin,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful hotel.Hope to have you again in the near future.Best regards,
10/10 Excellent
christopher matthew
Apr 29, 2024
christopher matthew
Stayed 3 nights in Apr 2024
Response from Sultanhan Hotel Team on May 20, 2024
Dear our valued Guest,We would like to thank you for your kind score and taking time to share your best score with us and expedia readers.Hope to have you again in the near future.Best regards,
6/10 Okay
Adam, Sterling Heights
Apr 29, 2024
Liked: Cleanliness, staff & service
Good , except the breakfast, it wasn’t good and the dishes smell eggs, they have to use vinegar when they clean dishes
Adam
Stayed 2 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 30, 2024
Dear our valued Guest Adam,We would like to thank you for your kind review and taking time to share your opinions with us.Also,your feedback is important for us in order to improve our service. Hope to have you again in the near future.Best regards,
In the heart of the major must sees but on a quiet courtyard, close to the tram stops for touring. Lots of character, a bit faded, appreciative staff with good recommendations for dining, touring.
Joyce
Stayed 6 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 30, 2024
Dear our valued Guest Joyce,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful team and excellent location.Hope to have you again in the near future.Best regards,
2/10 Terrible
Ali
Apr 29, 2024
Disliked: Cleanliness, staff & service
Ali
Stayed 1 night in Apr 2024
Response from Sultanhan Hotel Team on Apr 30, 2024
Dear our valued Guest Ali,We would like to thank you for your score and taking time to share your score with us.Hope to have you again in the near future.Best regards,
The hotel was simply amazing. The location was ideal and the staff very friendly and accommodating
Laurie
Stayed 4 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 29, 2024
Dear our valued Guest Laurie,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our amazing hotel,ideal location and friendly team.Hope to have you again in the near future.Best regards,
Response from Sultanhan Hotel Team on Apr 30, 2024
Dear our valued Guest Alessandra,We would like to thank you for your kind score and taking time to share your score with us and expedia readers also glad to hear about your lovely score our nice hotel .Hope to have you again in the near future.Best regards,
Stuffs was good, Room was okay. Convenient walking distance to the market and historical places
Prasenjit
Stayed 2 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 27, 2024
Dear our valued Guest Prasenjit,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our ,excellent location and nice room .Hope to have you again in the near future.Best regards,
The management and staff were extremely pleasant and helpful.
Kazim Azam
Stayed 7 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 27, 2024
Dear our valued Guest Kazim Azam,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful team.Hope to have you again in the near future.Best regards,
Area was easy to get around. Breakfast was adequate. Room was good
Gene
Stayed 3 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 27, 2024
Dear our valued Guest Gene,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our excellent location,good breakfast and nice room .Hope to have you again in the near future.Best regards,
6/10 Okay
Abdul Gamal
Apr 25, 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Although the hotel is fantastic in terms of location, decor and views, especially from the restaurant, going to breakfast was a real highlight. I had a problem with a light sensor in my room in that it stay on if the aircon was on. If I switched off the a/c then the room was dark but very hot. I didn’t get a good nights sleep. I the front desk twice and spoke to the receptionist in person. Each time they promised to send someone up but they didn’t. I was only there three nights so I chose to put up with it as the other factors outweighed the light. Issue. And I would stay there again.
Abdul Gamal
Stayed 3 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 26, 2024
Dear our valued Guest Abdul Gamal,We would like to thank you for your kind review and taking time to share your opinions with us.Hope to have you again in the near future.Best regards,
Response from Sultanhan Hotel Team on Apr 26, 2024
Dear our valued Guest Bobby,We would like to thank you for your score and taking time to share your score with us.Hope to have you again in the near future.Best regards,
Response from Sultanhan Hotel Team on Apr 25, 2024
Dear our valued Guest Kyungsun,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our great view .Hope to have you again in the near future.Best regards,
10/10 Excellent
Mark
Travelled with family
Apr 23, 2024
Liked: Cleanliness, staff & service
Ower rated!!!!!
Mark
Stayed 1 night in Apr 2024
Response from Sultanhan Hotel Team on Apr 24, 2024
Dear our valued Guest Mark,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our nice hotel.Hope to have you again in the near future.Best regards,
Response from Sultanhan Hotel Team on Apr 22, 2024
Dear our valued Guest Rona,We would like to thank you for your kind score and taking time to share your score with us and expedia readers also glad to hear about your lovely score our wonderful hotel.Hope to have you again in the near future.Best regards,
Restaurant grate view and hotel wall floor constructions marble
Abdallah
Stayed 4 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 24, 2024
Dear our valued Guest Abdallah,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our great view and nice hotel .Hope to have you again in the near future.Best regards,
Response from Sultanhan Hotel Team on Apr 19, 2024
Dear our valued Guest Reginald S,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our excellent location.Hope to have you again in the near future.Best regards,
10/10 Excellent
Kamran
Apr 17, 2024
Kamran
Stayed 2 nights in Apr 2024
Response from Sultanhan Hotel Team on May 20, 2024
Dear our valued Guest,We would like to thank you for your kind score and taking time to share your best score with us and expedia readers.Hope to have you again in the near future.Best regards,
Great base for short stay in Istanbul. Major attractions easily accessible by foot.
Staff friendly attentive and helpful.
Fabulous breakfast
Jennifer
Stayed 4 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 18, 2024
Dear our valued Guest Jennifer,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful team,excellent location and fabulous breakfast.Hope to have you again in the near future.Best regards,
10/10 Excellent
fayrose, middle village
Travelled with family, Travelled with family and small children, Travelled with partner
Great location and very friendly staff. You can walk to all the places in the old city. Good breakfast with a view, and free coffee and water in the lobby. The rooms can use some update. Everyone at the hotel was very friendly and professional. Highly recommend this place
fayrose
Stayed 2 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 20, 2024
Dear our valued Guest Fayrose,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our great location,good breakfast,friendly and professional team.Hope to have you again in the near future.Best regards,
staff went out of their way to accommodate me when I arrived one day early and were always helpful, attentive, and enjoyable to visit with
Howard
Stayed 4 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 16, 2024
Dear our valued Guest Howard,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful team.Hope to have you again in the near future.Best regards,
10/10 Excellent
Ilona
Travelled with family and small children, Travelled with group
Apr 14, 2024
Liked: Property conditions & facilities
Amazing hotel, we loved our stay and will highly recommend it to family and friends
Ilona
Stayed 5 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 16, 2024
Dear our valued Guest Ilona,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our amazing hotel.Hope to have you again in the near future.Best regards,
Everything is good and room cleaning was excellent
Daniel Andrzej
Stayed 7 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 16, 2024
Dear our valued Guest Daniel Andrej,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our nice hotel.Hope to have you again in the near future.Best regards,
Excellent hotel with a fantastic breakfast and staff. The location is great and extremely close to attractions such as Hagia Sofia, Sultan Ahmet Square, Basilica Cistern, Grand Bazaar, Spice Bazaar and the T1 tramline (which is a lifesaver). Thoroughly enjoyed our stay and had an amazing time exploring Istanbul!
Huseyin
Stayed 7 nights in Apr 2024
Response from Sultanhan Hotel Team on Apr 16, 2024
Dear our valued Guest Hüseyin,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful team,great location and fantastic breakfast.Hope to have you again in the near future.Best regards,
10/10 Excellent
Carlos
Apr 11, 2024
Carlos
Stayed 4 nights in Apr 2024
Response from Sultanhan Hotel Team on May 2, 2024
Dear our valued Guest Carlos,We would like to thank you for your kind review and taking time to share your best score with us and expedia readers .Hope to have you again in the near future.Best regards,
The most wonderful start to our trip. Thank you so much to the staff of Sultanhan hotel and special thanks to Mr Engin Dagcı. Truly efficient, organized and great location/ value for money . My wife and I got upgraded to the presidential suite for our one night layover in Istanbul on the way to Morocco from San Francisco. Highly recommend it we had limited time and wanted to see everything. The hotel is walking distance to all major attractions so we saved a lot of time and the rooftop has the best breakfast/view. Definitely coming back here next time.
Shehroz
Stayed 1 night in Apr 2024
Response from Sultanhan Hotel Team on Apr 11, 2024
Dear our valued Guest Shehroz,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful team,excellent location and nice room .Hope to have you again in the near future.Best regards,
Dear our valued Guest Ulviye,We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our perfect hotel and best location.Hope to have you again in the near future.Best regards,