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Reviews of Serra Boutique Hotel

Serra Boutique Hotel
Mimarsinan Mah. Kasem Cesme Sk. No 8, Uskudar, Istanbul

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The room is nice and tidy a bit small. But the linen was not clean and they dont change the rubbish if u dont ask them to.
Stayed 3 nights in Sep 2019

8/10 Good

Mohammed

Liked: Staff & service
Stayed 2 nights in Feb 2019

6/10 Okay

Håvard

Not too shabby, but with heavy smell of cigarette
Booked 1 hour in advance. The check in went smooth and was very convenient. The front was quite subtle and not too easy to spot. The lighting in the hallway and stairs were very dim. The room looked like in the pictures, so that wasn't bad. Unfortunately the room had a very strong smell of cigarettes, which was obnoxious. Breakfast was offered for 5 euro, but we said no thanks.
Stayed 1 night in Aug 2018

10/10 Excellent

Espen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice place and good location.
Stayed 4 nights in Dec 2020
Response from Serra Boutique Hotel on Dec 11, 2020
Thank you mr Espen

10/10 Excellent

Espen

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Nice rooms, good location and fantastic service.
Stayed 3 nights in Nov 2020

8/10 Good

Taisiia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Serra Boutique Hotel on Mar 7, 2020
Teşekkürler

4/10 Poor

Mümin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Ne passer pas devant.
Emplacement bien placé. Les chambres sont miniscul, trop petit ya pas d ascenseur des escaliers très raide Même ma valise ne passait pas. Si vous avez l'eau chaude pour la douche c'est bien, sa veut dire que le lendemain y aura pas d'électricité. Alors demandé surtout pas une facture.
Stayed 3 nights in Dec 2019
Response from serra boutique on Mar 9, 2020
Vos commentaires sont importants pour nous. Nous prendrons les dispositions nécessaires pour nos précieux clients. Nous nous excusons pour le malheur que vous avez vécu. Je vous remercie.

4/10 Poor

E.S., Bremen

Disliked: Cleanliness, amenities, property conditions & facilities
Winziges Bad. Bettwäsche und Handtücher waren zwar gewaschen, hatten jedoch Flecken. Zierkissen und -Decke waren nicht sauber. Als Notunterkunft für eine Nacht ok, jedoch ist der Preis hierfür recht hoch. Personal war freundlich.
Stayed 4 nights in Jan 2020
Response from Serra boutique on Mar 9, 2020
Vos commentaires sont importants pour nous. Nous prendrons les dispositions nécessaires pour nos précieux clients. Nous nous excusons pour le malheur que vous avez vécu. Je vous remercie.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
konaklama hk.
çok küçük odalar için bir geceliğine fazlaca ödemeler yapıyoruz. doğru düzgün duş yok, duş ile tuvalet aynı oda içinde. ödediğim rakam 200 lira. 80-90 liralık odalar oysa ki. iş gezileri çok sıklaştıkça konaklamaya ayrılan gider bütçelerimizi maalesef kötü etkiliyor
Stayed 1 night in Feb 2019
Response from a on Feb 15, 2019
Yorumlarınız için teşekkürler. Kendimizi geliştirmeye devam ediyoruz

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018