Location is brilliant. Hotel looks great as in design and decor but this is not sustainable..skirting boards coming off, thick mould all through silicone, curtains don’t pull across etc. for the concept and price this hotel does not deliver. Staff quite disinterested, and inconsistent, some guests offered tea on arrival and others not. Chose property as stated has parking or valet parking - no parking and no valet parking..we had to drive car to otopark for day then park on street at night then next day take to otopark and then back on street at night..
Breakfast really mediocre, was offered something cooked as we about to leave, not sure why this wasn’t offered as we sat down. Empty tables left dirty and floors quite dirty as well, they need to be doing continual tidy up especially in food areas.
This hotel sets up for great expectation but fail to deliver the standards and service..nice 3 star hotel at best.