Sirinevler Mahallesi Maresel Fevzi, Caddesi 1, Sokak No. 13, Istanbul
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Guest,Thank you for choosing Holiday Inn Express İstanbul Atakoy Metro and for taking the time to provide feedback about your experience at our hotel.Your opinions and feedbacks are important for us to create a wonderful guest experience. We are glad to hear your positive experiences. We are paying attention to our guests negative experiences. We makes changes to improve our services led by our guest's opinions. You could offer suggestions anytime to us for improve our service for guest satisfication.We hope you will choose us again, so we could provide you better guest experience.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us.Kind Regards,
I search a Hotel near to the AirPort, on the information said its online 2.5 km, but is not the International Instanbul Arirport; is near to other local AirPort; I spend 1 hour to arrive to the airport.
Miguel
Stayed 2 nights in Jan 2024
Response from Guest Relations on Jan 18, 2024
Dear Guest,Thank you for choosing Holiday Inn Express İstanbul Atakoy Metro and for taking the time to provide feedback about your experience at our hotel.Your opinions and feedbacks are important for us to create a wonderful guest experience. We are glad to hear your positive experiences. We are paying attention to our guests negative experiences. We makes changes to improve our services led by our guest's opinions. You could offer suggestions anytime to us for improve our service for guest satisfication. When our hotel has launched, İstanbul Ataturk airport was main airport on european side of Istanbul then a New airport has been opened for public flights. It is the reason of some websites mention us as close to airportWe hope you will choose us again, so we could provide you better guest experience.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us.Kind Regards,
2/10 Terrible
ADHARSH MANI
Jan 3, 2024
ADHARSH MANI
Stayed 4 nights in Dec 2023
Response from Guest Relations on Feb 2, 2024
Dear Guest,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ISTANBUL - ATAKOY METRO.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact with us.Sincerely,
Dear Guest,Thank you for choosing Holiday Inn Express İstanbul Atakoy Metro and for taking the time to provide feedback about your experience at our hotel.Your opinions and feedbacks are important for us to create a wonderful guest experience. We are glad to hear your positive experiences. We are paying attention to our guests negative experiences. We make changes to diversificate our services led by our guest's opinions. You could offer suggestions anytime to us for improve our service for guest satisfication.We hope you will choose us again, so we could provide you better guest experience.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us.
Good location, near metro, clean and kind staff, I recommend for staying
Hamid Reza
Stayed 2 nights in Oct 2022
Response from Sales Department on Oct 28, 2022
Dear Guest, We are thankful for sharing your valuable opinion with us. You should be sure we are taking of your feedbacks and we take action as soon as we can do. We are happy to hear that you left satisfied from the hotel. In your next trip we are looking forward to host you again at Holiday Inn Express Istanbul Atakoy-Metro. Best Regards
This is our fourth stay here. It is a comfortable clean hotel very close to transport links around Istanbul .
Shazia
Stayed 6 nights in Oct 2022
Response from Sales Department on Oct 12, 2022
Dear Guest, We are thankful for sharing your valuable opinion with us. You should be sure we are taking of your feedbacks and we take action as soon as we can do. We are happy to hear that you left satisfied from the hotel. In your next trip we are looking forward to host you again at Holiday Inn Express Istanbul Atakoy-Metro. Best Regards
6/10 Okay
Mohammed
Travelled with family
Sep 11, 2022
Liked: Cleanliness, staff & service
Management can easily improve the hotel
The hotel is good but need for renovation, bad smell from the carpet and the toilet was broken, the breakfast was bad , they put boiled egg maybe they made it’s from the night ( it’s not fresh ) .
Mohammed
Stayed 3 nights in Sep 2022
Response from Satış Departmanı on Sep 19, 2022
Dear Guest, We are thankful for sharing your opinion with us. We are so sorry to hear you left from the hotel without catching perfect happiness. In your future trip we believe in that you ll choose us again and will be giving second chance for making right. Best Regards
The service personal is just amazing. I liked the location so close to the metro station, local eateries and shops . However I book the hotel because of the availability of a wheelchair accessible room. The problems is that the way the bed is situated takes almost half of the room and does not gives you access the half of the room. The bed footing is very close to the wall . Consequently, the wheelchair will mot fit through the narrow passages or access the sitting area , the window and window curtains . Therefore you end up wit a very limited space to maneuver inside the room and cannot use half of the room . Also the way of the showers system is with no Curtis. And the level of the floor is not with a good decline so the rolling shower floor has a not good in draining the water . You end up with a bathroom floor flooded with water all over the place which is a safely hazard for anyone with mobility problems and the bathroom remains extremely humid. A simple modification of the floor draining level and a curtain should fix the problem. I asked for the bed to be rearranged so I could have access to the whole room but they never did. But I will like to emphasize that the overall stay was very pleasant.
Pedro
Stayed 10 nights in Aug 2022
Response from Sales Department on Sep 19, 2022
Dear Guest, We are thankful for sharing your opinion with us. We are so sorry to hear you left from the hotel without catching perfect happiness. In your future trip we believe in that you ll choose us again and will be giving second chance for making right. Best Regards
Dear Guest,
We are thankful for sharing your opinion with us. We are so sorry to hear you left from the hotel without catching perfect happiness.
Best Regards
Very good location for transportation, kind staffs
Seok Yeong
Stayed 4 nights in Jul 2022
Response from Sales Department on Jul 20, 2022
Dear Guest, We are thankful for sharing your valuable opinion with us. You should be sure we are taking of your feedbacks and we take action as soon as we can do. We are happy to hear that you left satisfied from the hotel. In your next trip we are looking forward to host you again at Holiday Inn Express Istanbul Atakoy-Metro. Best Regards
Dear Guest, We are thankful for sharing your valuable opinion with us. You should be sure we are taking of your feedbacks and we take action as soon as we can do. We are happy to hear that you left satisfied from the hotel. In your next trip we are looking forward to host you again at Holiday Inn Express Istanbul Atakoy-Metro. Best Regards
the staff is so so wonderful and the breakfast. definitely recommend
Sama
Stayed 2 nights in Jun 2022
Response from Satış Departmanı on Jun 15, 2022
Dear Guest, We are thankful for sharing your valuable opinion with us. You should be sure we are taking of your feedbacks and we take action as soon as we can do. We are happy to hear that you left satisfied from the hotel. In your next trip we are looking forward to host you again at Holiday Inn Express Istanbul Atakoy-Metro. Best Regards
Dear Guest, We are thankful for sharing your valuable opinion with us. You should be sure we are taking of your feedbacks and we take action as soon as we can do. We are happy to hear that you left satisfied from the hotel. In your next trip we are looking forward to host you again at Holiday Inn Express Istanbul Atakoy-Metro. Best Regards
Dear Guest, We are thankful for sharing your valuable opinion with us. You should be sure we are taking of your feedbacks and we take action as soon as we can do. We are happy to hear that you left satisfied from the hotel. In your next trip we are looking forward to host you again at Holiday Inn Express Istanbul Atakoy-Metro. Best Regards
Very good hotel, friendly staff, clean and comfortable room, early check in.
The only comment was the first night was in room at the basement floor, changed in the next day with an excellent room at the fifth floor front view.
Mahmoud Nouh
Stayed 6 nights in Apr 2022
Response from Sales Department on May 13, 2022
Dear Guest,
We are thankful for sharing your valuable opinion with us. You should be sure we are taking of your feedbacks and we take action as soon as we can do. We are happy to hear that you left satisfied from the hotel. In your next trip we are looking forward to host you again at Holiday Inn Express Istanbul Atakoy-Metro. Best Regards
Location is perfect highly recommended, hotel is old and all furniture are old, front room on the street very noisy and windows are not sound proof, minibar not free even water you have to pay for it and this is shame on five stars hotel !
Bashar
Stayed 2 nights in Nov 2021
Response from Satış Departmanı on Nov 12, 2021
Dear Guest, We are thankful for sharing your opinion with us. We are so sorry to hear you left from the hotel without catching perfect happiness.Our hotel is 3-star and opened in 2019.In your future trip we believe in that you ll choose us again and will be giving second chance for making right. Best Regards
The hotel was clean with staff following Covid guidelines as such felt safe. Room was small but at price was expected.
Room was clean and up to date. Check in and service desk was excellent. However air conditioning did not work. Room was quiet no disturbances.
Christopher
Stayed 2 nights in Aug 2020
Response from Sukru ATMACA - Front Office Manager on Sep 17, 2020
Hello Dear Guest,
First of all we are thankful for you chose us for staying.
Your feedbacks are extremely important for us by this way we could improve our service skills.
In the future we want to host you again at our hotel.
Best Regards
Great location, just 100 meters from Atakoy Shirinevler metro station. Hotel is clean and comfortable. Rooms are too small. Wifi working good.
Ievgen
Stayed 1 night in Jul 2020
Response from Sukru ATMACA - Front Office Manager on Sep 17, 2020
Dear Guest,
We are happy to you stayed at our hotel.
Your feedbacks are very important, we see this comments as map of success.
In the future we are waiting you again to our hotel.
Best Regards
Hotel is located in a very strategic place, close to all public transport .
remember there is a lot of traffic in this city
JAIME-LERMA
Stayed 6 nights in Feb 2020
Response from Sukru ATMACA - Front Office Manager on Mar 12, 2020
Dear LERMA,
First of all we are thankful to you for sharing your feedback with Holiday Inn Express Istanbul Atakoy Metro.
We are trying to create unique experiences for our Guest and want to deliver IHG quality.
As you mentioned Istanbul is a big city, there is too much traffic. But our Hotel is near to public transportations.
We will be waiting you to host again at our Hotel.
Kind Regards
Place, cleaning, staff very friendly, valuable price,
Services for shuttle & driver is very kind.
Verified traveller
Stayed 3 nights in Jan 2020
Response from Sukru Atmaca on Jan 11, 2020
Dear Guest,
We are really grateful for choosing Holiday Inn Express Istanbul Atakoy Metro. We hope that you were satisfied with the hotel in general after your departure.
Your feedback is extremely important for us. We use feedbacks to improve our brand and it’s values.We would be very appreciated to see you again in the future. Again thank you for choosing Holiday Inn Express Istanbul Atakoy Metro.
Best Regards
Sükrü Atmaca
Front Office Manager
Great ....breakfast can be better
Great location ..good receptionists..
Ahmed
Stayed 1 night in Dec 2019
Response from Sukru Atmaca on Jan 11, 2020
Dear Ahmed,
We are really grateful for choosing Holiday Inn Express Istanbul Atakoy Metro. We hope that you were satisfied with the hotel in general after your departure.
Your feedback is extremely important for us. We use feedbacks to improve our brand and it’s values.We would be very appreciated to see you again in the future. Again thank you for choosing Holiday Inn Express Istanbul Atakoy Metro.
Best Regards
Sükrü Atmaca
Front Office Manager
Response from Sukru ATMACA - Front Office Manager on Nov 21, 2019
Dear Guest,
We are thankful you to share your opinion with us. As Holiday Inn Express Istanbul Atakoy-Metro we aim to reach 100% guest satisfaction, that is why our itinerary is your feedback.
At Holiday Inn Express Istanbul Atakoy-Metro, we will focus our weakness sides, we will develop our service quality.
In your next trip we are awaiting to host you again at our Hotel.
Best Regards
The area was not that great everything else was pe
The area was not that great everything else was perfect
Deto
Stayed 1 night in Sep 2019
Response from Sukru ATMACA - Front Office Manager on Oct 28, 2019
Dear Guest,
We are thankful you to stay at Holiday Inn Express Istanbul Atakoy-Metro. Your thoughts are really important for us for getting better.
Istanbul is very large scale city and developing everyday. In the future you will see this area will be charming.
In your next trip, we are awaiting you again.
Best Regards
Clean, new n friendly staff. Had a comfortable and pleasant stay. Good location if you want to be near the locals. Easy to access transportation either metro or local buses. Havaist coach is just 2 stops from airport.
Wai Khoon
Stayed 4 nights in Aug 2019
Response from Sukru ATMACA - Front Office Manager on Oct 28, 2019
Dear Guest,
We are really thankful you to stay at Holiday Inn Express Istanbul Atakoy-Metro. Your evaluating is valuable for us for increase our service.
Your comments light up, who wants to make reservation at Holiday Inn Express Istanbul Atakoy Metro.
In your next trip, we want to see you again at our hotel.
Best Regards
Great clean place, great location , and very good staff
Verified traveller
Stayed 1 night in Aug 2019
Response from Sukru ATMACA - Front Office Manager on Nov 21, 2019
Dear Guest,
We are really thankful you to stay at Holiday Inn Express Istanbul Atakoy-Metro. Your evaluating is valuable for us for increase our service.
Your comments light up, who wants to make reservation at Holiday Inn Express Istanbul Atakoy Metro.
In your next trip, we want to see you again at our hotel.
Best Regards
The room was clean and staff are very nice and helpful but one thing that hotel location was really hard to find
Verified traveller
Stayed 2 nights in Jul 2019
Response from Sukru ATMACA - Front Office Manager on Nov 21, 2019
Dear Guest,
First of all we are thankful that you spent your valuable time for sharing your comment. Your thoughts are very important for us for improve our quality.
We try to explain better our location and in the future this area will be more popular.
If you have another visit to this area we look forward to host you at our hotel again.
Kind Regards
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express ISTANBUL - ATAKOY METRO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact with us.Sincerely,
Dear Guest,Thank you for choosing Holiday Inn Express İstanbul Atakoy Metro and for taking the time to provide feedback about your experience at our hotel.Your opinions and feedbacks are important for us to create a wonderful guest experience. We are glad to hear your positive experiences. We are paying attention to our guests negative experiences. We makes changes to diversificate our breakfast led by our guest's opinions. You could offer suggestions anytime to us for improve our service for guest satisfication.We hope you will choose us again, so we could provide you better guest experience.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us.Kind Regards,
Otelin konumu merkezi,toplu taşıma olanaklarına çok yakın.Kendine ait ücretsiz otopark hizmetinin olması da avantaj.Konfor ve kahvaltı kalitesi kabul edilebilir.Fuar merkezine yakınlığı sebebiyle iş seyahatimde tercih ettim.Tekrar tercih edebilirim.Personeline güler yüzünden dolayı teşekkürler
Fatih
Stayed 3 nights in Feb 2024
Response from Misafir İlişkileri on Feb 12, 2024
Değerli Misafirimiz,Otelimizi tercih ettiğiniz ve değerlendirme yazmaya vakit ayırdığınız için sizlere teşekkür ederiz.Konaklamanızın güzel geçtiğini duymak bizler için çok önemli, kendimizi geliştirmeye açığız ve görüşleriniz bizler için çok değerli. Umuyoruz ki gelecek konaklamalarınızda da bizleri gönül rahatlığıyla tercih edip, önerebileceğiniz bir deneyim yaşadınız.Herhangi bir konuda destek almak ve ya soru sormak için bizlere 7/24 ulaşabilirsiniz.Saygılarımızla,
Hôtel très propre, accueil chaleureux de la part de l’ensemble du personnel ce qui est important car le sourire manque dans beaucoup d’hôtel
En espérant que cela continue
Merci
Sukru
Stayed 2 nights in Feb 2024
Response from Guest Relations on Feb 9, 2024
Dear Sukru,Thank you for taking the time to tell us about your experience at Holiday Inn Express ISTANBUL - ATAKOY METRO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact with us.Sincerely,
Değerli Misafirimiz,Otelimizi tercih ettiğiniz ve değerlendirme yazmaya vakit ayırdığınız için sizlere teşekkür ederiz.Konaklamanızın güzel geçtiğini duymak bizler için çok önemli, kendimizi geliştirmeye açığız ve görüşleriniz bizler için çok değerli. Umuyoruz ki gelecek konaklamalarınızda da bizleri gönül rahatlığıyla tercih edip, önerebileceğiniz bir deneyim yaşadınız.Herhangi bir konuda destek almak ve ya soru sormak için bizlere 7/24 ulaşabilirsiniz.Saygılarımızla,
8/10 Good
YiGiT
Business traveller
Jan 30, 2024
YiGiT
Stayed 1 night in Jan 2024
Response from Misafir İlişkileri on Feb 2, 2024
Değerli Misafirimiz,Otelimizi tercih ettiğiniz ve değerlendirme yazmaya vakit ayırdığınız için sizlere teşekkür ederiz.Konaklamanızın güzel geçtiğini duymak bizler için çok önemli, kendimizi geliştirmeye açığız ve görüşleriniz bizler için çok değerli. Umuyoruz ki gelecek konaklamalarınızda da bizleri gönül rahatlığıyla tercih edip, önerebileceğiniz bir deneyim yaşadınız.Herhangi bir konuda destek almak ve ya soru sormak için bizlere 7/24 ulaşabilirsiniz.Saygılarımızla,