We were pleasantly surprised by this hotel, the views, the room, cleanliness, the staff are super helpful and friendly. We felt so warm and welcomed, as a matter of fact we came from a 5 star hotel where we felt awful, these guys made us feel good about visiting Istanbul. I cannot find any flaw in this hotel. It's in the best location in Galata, we just regret that we found this amazing hotel at the end of our visit. We will stay here every time we visit and certainly recommend it as 10/10.