Property grounds
Check availability

Reviews of Zakinn Hotel Gangilonga Iringa

3.5 out of 5
Zakinn Hotel Gangilonga Iringa
152 Gangilonga Area, Old Dodoma Road, Iringa, Iringa

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 2 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

9.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen, Toronto

Travelled with family
Disliked: Staff & service
I made confirmed reservations through Expedia for two rooms at this hotel back in March. But I arrived at the hotel after 9-hours of driving only to find that the hotel could not locate a confirmed reservation for me. They said that they only had one room available so could not accommodate us, and made no other effort to find an alternate solution or hotel for us. Was very disappointed in their poor level of customer service, and would not recommend this hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

Hetal

Travelled with family, Business traveller
We had done booking through your platform and made payment as well but next day morning we received call from them saying that they are sold out and they will shift our booking to other hotel where they had book cheaper rooms. I had to argue for almost half an hour at midnight at 12 as manager was not available on phone to get similar catagory of rooms which we had paid for. Also today i had to give them proof of payment to prove how much I had paid. Eventually i received their message saying OK and Sorry for Disturbance. Hotel reception guy claims that if any online booking is done, at reception they have got no access to know that there is a booking.
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very good, staff excellent, nice breakfast and property very tidy. I have to book this property next time when I visit Iringa. a
Stayed 2 nights in Jul 2019
Response from Edward on Jul 25, 2019
Dear Customer We thank you so much for staying with us. We are happy that you will choose to stay with us again you visit Iringa. You are most welcome

8/10 Good

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Für eine Nacht gut.
Stayed 1 night in Jul 2022