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Reviews of Terrado Cavancha

3.5 out of 5
Terrado Cavancha
Tadeo Haenke 1010, Iquique

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 113 reviews" "
Rating 8 - Good. 43 out of 113 reviews" "
Rating 6 - Okay. 14 out of 113 reviews" "
Rating 4 - Poor. 3 out of 113 reviews" "
Rating 2 - Terrible. 2 out of 113 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from the beach, casino and shopping. The room had a "telephone" shower and a fixed one in the same shower, but only the "telephone" one worked. The hotel did not have a parking from its own.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, friendly staff. Staff does not speak English, however they are very accommodating.
Stayed 10 nights in Sep 2019

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything!! Great customer services Nice people! Awesome view!!!!!
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Mi visita fue por trabajo por lo cual esperaba que mis noches fueran de descanso. No fue así. Hay un problema en el aire acondicionado y éste emite un ruido molesto cada cierto tiempo sonando como un timbre dentro de la misma habitación. Al hacer el reclamo al personal del hotel, me comentaron que es algo que viene hace un tiempo atrás y se repite en todas las habitaciones. Fue muy molesto! Quiero un reembolso por las dos noches de estadía.
Stayed 2 nights in Mar 2019

6/10 Okay

Renata

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

Fred, Kings Langley, UK

Liked: Cleanliness, staff & service, room comfort
A modern hotel, well maintained, and with helpful friendly staff. The sea view from our fifteenth floor room was great, with interest being added by the birds gliding around. The fine dinning restaurant on the nineteenth floor is well worth visiting for the food and the view.
Stayed 6 nights in Jan 2019

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel well located colse to Cavancha beach, Casino, shopping mall and supermarkets. Very nice staff, small but pretty pool, nice buffet breakfast (not included in basic fare) and a well equiped gym.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrado cavancha iqq
V good hotel, amazing size room
Stayed 6 nights in May 2018

10/10 Excellent

RAVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
Good hotel. Excellent location.

8/10 Good

Mayer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrea, Australia

Liked: Cleanliness, staff & service, room comfort
Nice room, most of the staff pleasant and helpful
Good location, comfortable clean modern rooms, pool area nice but not many chairs/room so need to be early, WiFi connection times out very regularly which is very annoying
Stayed 4 nights in Dec 2017

8/10 Good

Luis, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, close to the beach and downtown
Was a nice experience. The hotel is located close de beach, and a few minutes walking from the downtown. The rooms are modern, clean, and well illuminated. It has a good breakfast (Buffet) and dinner. The rest of the day the restaurant is like a coffe shop.
Stayed 3 nights in Oct 2017

10/10 Excellent

RAVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, bad air conditioner. Nice staff. Breakfast needs to be improved

10/10 Excellent

giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ricardo, Santiago

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice hotel right on the beach.
Excellent location, few meters from the beach and casino. We booked the hotel for 4 days but we extended for 10 days. Good: Location, comfortable new rooms, excellent breakfast (included in hotel price), free parking, wifi, nice pool on top floor with great ocean view, top floor restaurant with nice view to the city and the ocean. Bad: No room service, room cleaning not so good, dinner at the restaurant overprice. Good place to stay in Iquique,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great roms, decent beakfast, excellent staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New modern rooms. Great location with many restaurant choices. Restaurant at hotel was excellent. Only complaint is week WiFi signal in room.

10/10 Excellent

ALFONSO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Epoca de Coronavirus
Estupendo hotel, buena ubicación Tuve que salirme antes del dia del check out para poder salir del pais antes del cierre de la frontera por el problema de la pandemia del coronavirus
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno
La estadía en el hotel ningún problema, al igual que sus servicios en general....lo único que no me gustó que cuando hice la reserva por la web Hotels.com , decía que el desayuno estaba incluido ......y al momento de hacer el check in dicen que no esta incluido , que se debe cancelar aparte...el costo es lo menos , me molesta la publicidad engañosa....como la idea era pasar un momento agradable no quise discutir pero ya partimos mal....
Stayed 1 night in Feb 2020

4/10 Poor

MalaExperiencia, La Paz Bolivia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Buena ubicacion. Construccion excelente y muy bien conservado. Mobiliario en muy buen estado. La atención al publico es pésima, recepcionista mal humorada y prepotente. Mucama prepotente y contestona, le pedimos que arregle la habitación y nos dijo que ella trabaja de 10:00 a 18:00 y teníamos que esperar a que nos toque el turno para arreglar la habitación -nosotros salimos de la habitación a las 9:00 y volvimos a las 16:00 dejamos puesto el cartel "Por favor Ordenar esta Habitación". Aire Acondicionado no funcionaba, mi pareja tuvo que poner un carton doblado en el interruptor de energía para que arranque el Aire Acondicionado. Toallas viejísimas y rotas. La cortina estaba caída y nadie se tomo la molestia de arreglarla, me tuve que subir a la mesita para ponerla en su lugar. La atención en el Restaurante si es excelente. El desayuno muy somero y sin variedad, los "ítems" que se terminan no los reponen. El estacionamiento cerraban la puerta y los guardias no tenían el control remoto para abrirlo se tiene que esperar a que alguien traiga el control de adentro del hotel, y hasta que encuentren a esta persona hay que esperar. En fin el primer dia nos quejamos, después nos tuvimos que aguantar y no dejar que esto afectara nuestras vacaciones, pero no volveré ni lo recomiendo
Stayed 4 nights in Feb 2020

6/10 Okay

Yeison

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY BIEN Y POR SUPUESTO PARA RECOMENDAR
Stayed 2 nights in Feb 2020

8/10 Good

Ismael F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Raquel

Liked: Staff & service, property conditions & facilities, room comfort
Quedo al debe en la piscina, le falta mantenimiento, el resto excelente! como sugerencia, vendría bien que las habitaciones tuvieran hervidor.
Stayed 3 nights in Oct 2019

4/10 Poor

Mariana

Liked: Cleanliness
Decepcionada.
Una elección muy mala.,el hotel no es lo que esperabamos.,recepción fría.,sin persona que ayude con maletas.,pieza de regular tamaño.,sin espejo en habitación.,sin secador de pelo.,cama encima de la ventana incluso me asuste al principio por lo que la corrimos.,cama cómoda.Lo mejor del hotel es su restaurant.,aunque es caro es bueno.,la atencion de las personas excelente.En recepción.,solo una persona destacó, fué amable Macarena se llama.Wifi regular mi telefono funcionaba el de mi hija no.Hotel con buena ubicacion.Lo peor de nuestra estadía creo fue.,que considero una falta de respeto increible al pasajero.,el hecho de refaccionar una alfombra afuera de nuestra habitacion a las 9 de la mañana .,no pensando que hay pasajeros de vacaciones y por supuesto van a descansar.,si usted quiere arreglar su alfombra.,no tiene que dar esas habitacones .,incluso creo que ese piso no debe ser ocupado.,bueno fue tanto que fui y abrí mi puerta y claro estaban pegando la alfombra frente a ella.,el señor que lo hacia no tenia culpa.,el solo hacía su trabajo.,la culpa es de la persona que esta a cargo del hotel,con cero noción de lo que es prestar un servicio de calidad al cliente.No recomiendo este hotel.,para nada.
Stayed 4 nights in Jul 2019

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicacion check ing y check out expeditos cumplio con expectativas
Stayed 2 nights in May 2019

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
La verdad que me fue demasiado agradable volveré asistir
Stayed 3 nights in Apr 2019

6/10 Okay

STEFANY

Liked: Cleanliness, room comfort
Restaurant limitado y sin room service
Stayed 7 nights in Feb 2019

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 10 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto...muy buen servicio... El personal atento y amable
Stayed 1 night in Jan 2019

8/10 Good

Mayer

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Hotel agradable , cerca playa y excelente restaura
Buena ubicación, excelente restaurante solamente de noche muy bien atendido por el personal a cargo . No hay servicio de almuerzo y cafetería del primer piso solamente café y pequeñas masitas para acompañar. Servicio de mucamas: debe mejorar y Mantencion revisar habitaciones con luces quemadas. Varias .
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service
Le restaurent était top pour le cocktail le dîner et le petit déjeuner
Stayed 1 night in Dec 2018

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente vista
Excelente atención, tanto del personal de recepción como de limpieza. Todos muy amables y habitación muy cómoda.
Stayed 2 nights in Dec 2018

8/10 Good

Eduardo bispo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Lindo lugar Pessoas muito simpáticas e prestativas Praia muito fria mas ótima pra uma caminhada é um mergulho Gatronomia espetacular
Stayed 4 nights in Dec 2018

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
Stayed 1 night in Dec 2018

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas estancia
Habitación con vistas impresionantes sobre playa Cavancha. Era Habitación esquinera. Wifi: problemas con iphone, pero OK con Android. Desayuno correcto. Restaurante bueno (no económico) con muy buenas vistas. Gimnasio con vistas increíbles. No hay room service. Personal amable.
Stayed 3 nights in Dec 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018