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Reviews of Château Roslane Boutique hôtel & Spa

4 out of 5
Château Roslane Boutique hôtel & Spa
Domaine Viticole, Château Roslane, Iqaddar, El Hajeb

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yuri

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation made here not honored!
We had high expectations of our stay at the chateau. Unfortunately we were not allowed to check in. The reservation, which I had prepaid, was not honored. We were told by the reception people they don’t work with Expedia/hofels.com. And therefore cannot let us in. This has never happened to me before. Such a big property and they kick us if? I still can’t believe. I’m not struggling to get a refund. The property would not even send a simple message to the booking website. Or to me. Complete lack of understanding and care. Please avoid. There are nice areas in the area, even if not immediately close.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor experience, slack management
Service was inexperienced but very kind. Heating and cooling of rooms was turned off so the room was very hot. Lots of mosquitos but no screens. Finally they double charged us for the room and have refused to refund it, which is ridiculous and we will have to go through VISA to block charge
Stayed 1 night in Oct 2023

10/10 Excellent

azfarmalik, St Louis USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the property was immaculate. we were treated like royalty, I would suggest a must stay if you are in Fez
Stayed 1 night in Nov 2020

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAntastic!!!
Stayed 1 night in Feb 2020

10/10 Excellent

Luke, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An exceptional resort! The hotel staff are gracious and accommodating. They know your name when they speak to you with a smile. The grounds are beautiful and well-kept. The rooms are very clean and comfortable. The food is delicious. The wines are amazing. I can't say enough good things about Chateau Roslane. But most of all, it's the staff. They wowed me. I was treated so graciously that I immediately felt at home. I'll definitely be going back to this five star resort!
Stayed 2 nights in Aug 2018

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propriété magnifique, lieu idéal pour se reposer et déconnecter complètement.
Stayed 4 nights in Oct 2020

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quietude et luxure
séjour fantastique personelles aux petits soins Label relais chateau respecté bravo
Stayed 1 night in Aug 2020

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary service
Stayed 1 night in Sep 2019