Embassy Suites Indianapolis Downtown

This is the hardest place to find! The front of the hotel that is pictured is actually inside the parking garage. I called to get directions because I just couldn’t find it. I gave the front desk clerk every landmark that was around me including the street he could not help me it turns out it was less than a block away. When I finally found it and got checked in I got all the way up to my room and they forgot to put my key inside my envelope. So I had to go back down to get it. The room smelled and looked clean. The bed was comfortable as well. Breakfast was mediocre at best my 4 year old took one bite and said “Mom I’ll just eat this yogurt.” Check out the staff was ok could have made eye contact, smiled, and not acted annoyed I was checking out that would have made it better. Overall very disappointing!

Beautiful room and view! We had almost a luxury apartment. I told my wife, if it had a little kitchenette, I could live there, in the downtown area. It was well located to all the fun areas of town.

The hotel inside is very nice but access to the street level requires outside stairways. If there was a way to use an elevator to that level it was not clear. The entrance to parking is very congested. They only had one elevator working on Sunday morning so guests trying to check out it go to breakfast were frustrated. The staff when we were checking in and out were very efficient, friendly and helpful.