Title: Velas do Engenho - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Velas do Engenho Families enjoy sun-soaked pool days and natural exploration at Velas do Engenho, with Ilhabela's beaches and nature reserve ready to be explored. ## Photo gallery for Velas do Engenho ![Suite Deluxe Plus com Hidromassagem - Velas do Engenho (Ilhabela)](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/e5c36d9a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers - Velas do Engenho (Ilhabela)](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/ff005d22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exclusive Double Room, Jetted Tub | Terrace/patio - Velas do Engenho (Ilhabela)](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/0c367095.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Velas do Engenho (Ilhabela)](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/721e159b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast - Velas do Engenho (Ilhabela)](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/7378de14.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Velas do Engenho combines tropical relaxation with family activities. Guests enjoy continental breakfast with beachfront dining, rejuvenate at the spa, and benefit from amenities like high-speed WiFi, on-site paddleboarding, and an arcade room for entertainment. ## Reviews 9.8 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Feb. 16 - Feb. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=93486098&PinnedHotelID=93486098&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=93486098&PinnedHotelID=93486098&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 17 - Feb. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=93486098&PinnedHotelID=93486098&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=93486098&PinnedHotelID=93486098&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=93486098&PinnedHotelID=93486098&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=93486098&PinnedHotelID=93486098&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=93486098&PinnedHotelID=93486098&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=93486098&PinnedHotelID=93486098&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/db17284a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Smart TV Separate bedroom Ceiling fan Private bathroom Designer toiletries Hair dryer - Beach view - 344 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Quarto Master Casal ![Quarto Master Casal](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/5cab4cbd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quarto Master Casal 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Smart TV Separate bedroom Ceiling fan Private bathroom Designer toiletries Hair dryer - Sea view - 344 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ### View all photos for Quarto Master Plus ![Quarto Master Plus](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/7c963f7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quarto Master Plus ### Highlights Air conditioning Free cribs/infant beds Smart TV Ceiling fan Private bathroom Designer toiletries Hair dryer Rainfall showerhead - Sea view - 366 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Quarto Premium Plus ![Quarto Premium Plus](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/dce781f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quarto Premium Plus ### Highlights Air conditioning Free cribs/infant beds Smart TV Ceiling fan Private bathroom Designer toiletries Hair dryer Rainfall showerhead - Sea view - 517 sq ft - Sleeps 4 - 1 Queen Bed and 1 Twin Trundle Bed ### View all photos for Quarto Premium Familia ![Quarto Premium Familia](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/9fbcb3f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quarto Premium Familia ### Highlights Air conditioning Free cribs/infant beds Smart TV Separate bedroom Ceiling fan Private bathroom Designer toiletries Hair dryer - Beach view - 517 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Twin Trundle Bed ### View all photos for Suite Deluxe com Hidromassagem ![Suite Deluxe com Hidromassagem](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/5929c935.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe com Hidromassagem ### Highlights Private indoor hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Smart TV Separate bedroom Ceiling fan Private bathroom - Sea view - 409 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite Deluxe Plus com Hidromassagem ![Suite Deluxe Plus com Hidromassagem](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/a7914f34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe Plus com Hidromassagem 10.0 Exceptional 1 review ### Highlights Private indoor hot tub Air conditioning Free cribs/infant beds Smart TV Separate bedroom Ceiling fan Private bathroom Jetted bathtub - Beach view - 388 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, Jetted Tub, Sea View ![Deluxe Double Room, Jetted Tub, Sea View](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/b6dd763d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Jetted Tub, Sea View ### Highlights Yard Private indoor hot tub Air conditioning Smart TV Ceiling fan Separate bedroom Hair dryer Rainfall showerhead - Sea view - 861 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed OR 2 Large Twin Beds and 1 Twin Bed ### View all photos for Premium Triple Room, Jetted Tub, Sea View ![Premium Triple Room, Jetted Tub, Sea View](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/9d195559.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Triple Room, Jetted Tub, Sea View 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Ceiling fan Hair dryer Rainfall showerhead Designer toiletries Separate bathtub and shower Private bathroom - Sea view - 538 sq ft - Sleeps 4 - 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds, 1 Twin Bed and 1 Twin Sofa Bed ### View all photos for Superior Triple Room, Jetted Tub ![Superior Triple Room, Jetted Tub](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/a7be1de7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, Jetted Tub ### Highlights Air conditioning Smart TV Ceiling fan Hair dryer Rainfall showerhead Designer toiletries Separate bathtub and shower Private bathroom - 474 sq ft - Sleeps 4 - 1 King Bed, 1 Twin Bed and 1 Large Twin Sofa Bed OR 2 Large Twin Beds, 1 Twin Bed and 1 Large Twin Sofa Bed ### View all photos for Superior Triple Room, Sea View ![Superior Triple Room, Sea View](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/f5eaab9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, Sea View 8.0 Very good 1 review ### Highlights Air conditioning Smart TV Ceiling fan Separate bedroom Private bathroom Designer toiletries Hair dryer Rainfall showerhead - Sea view - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed OR 2 Large Twin Beds and 1 Twin Bed ### View all photos for Exclusive Double Room, Jetted Tub ![Exclusive Double Room, Jetted Tub](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/9cb97c8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Double Room, Jetted Tub ### Highlights Air conditioning Smart TV Ceiling fan Separate bedroom Hair dryer Rainfall showerhead Designer toiletries Separate bathtub and shower - 603 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed OR 2 Large Twin Beds and 1 Twin Bed ### View all photos for Superior Triple Room, Patio ![Superior Triple Room, Patio](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/b0bc7eb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, Patio ### Highlights Patio Air conditioning Smart TV Ceiling fan Separate bedroom Private bathroom Designer toiletries Hair dryer - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed OR 2 Large Twin Beds and 1 Double Sofa Bed ### View all photos for Suite Deluxe Plus com Hidromassagem ![Suite Deluxe Plus com Hidromassagem](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/f440e097.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe Plus com Hidromassagem ### Highlights Air conditioning Free cribs/infant beds Smart TV Ceiling fan Hair dryer Designer toiletries Private bathroom Espresso maker - Beach view - 538 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Standard Room, Patio, Sea View ![Standard Room, Patio, Sea View](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/b46ddda1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Patio, Sea View ### Highlights Air conditioning Free cribs/infant beds Smart TV Separate bedroom Ceiling fan Private bathroom Designer toiletries Hair dryer - Sea view - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Standard Room, Mobility Accessible, Patio ![Standard Room, Mobility Accessible, Patio](https://images.trvl-media.com/lodging/94000000/93490000/93486100/93486098/6bdf98ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Mobility Accessible, Patio ### Highlights Air conditioning Free cribs/infant beds Smart TV Ceiling fan Private bathroom Designer toiletries Hair dryer Rainfall showerhead - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIlhabela-Hotels-Velas-Do-Engenho.h93486098.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIlhabela-Hotels-Velas-Do-Engenho.h93486098.Hotel-Information) ## About the area Located on the beach, Velas do Engenho is in Pequeá, a neighborhood in Ilhabela. Ilhabela Port Marina and Yacht Club de Ilhabela are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pereque Beach and Cabras Island. Feiticeira Beach and Julião Beach are two other places to visit that come recommended. Windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Ilhabela travel guide](https://www.expedia.ca/Ilhabela.dx500204) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.79206%2C-45.36370&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Cb2g9KAwCuv_Bd5eEKyStVQS2OI=) Avenida Pedro de Paula Moraes 1331, Ilhabela, SP, 11630-000 ### What's nearby - Engenho D'Agua Beach 3 min walk \- 0.3 km - Ilhabela Port Marina 11 min walk \- 1.0 km - Pereque Beach 19 min walk \- 1.6 km - Saco da Capela Beach 19 min walk \- 1.6 km - Vila Beach 3 min drive \- 2.5 km ### Restaurants - Dedo De Moça - Quiosque 13 min walk - Cervejaria Caiçara 2 min drive - Trattoria Famiglia Manzoli 20 min walk - Porto do Engenho 4 min walk - Madalena Pizza Bar 1 min walk ## About this property ### Velas do Engenho Upscale family-friendly hotel near Pereque Beach Located close to Ilhabela Port Marina and Yacht Club de Ilhabela, Velas do Engenho provides free continental breakfast, a garden, and an arcade/game room. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and kayaking. Treat yourself to a massage or other spa services. The on-site restaurant, Flamboyant, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices). Other perks at this hotel include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - A foosball table, a 24-hour front desk, and concierge services - A nature reserve, table tennis, and smoke-free premises Room features All guestrooms at Velas do Engenho offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with designer toiletries and hair dryers - 32-inch Smart TVs with satellite channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Private beach, sun loungers, beach towels, snorkeling](https://images.trvl-media.com/lodging/5000000/4500000/4496300/4496265/94f76b04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barra Do Piuva Porto Hotel Piuva - On private beach - Pool - Hot tub - Breakfast included 9.4 Exceptional 514 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=4496265&PinnedHotelID=4496265&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool, sun loungers](https://images.trvl-media.com/lodging/15000000/14830000/14822900/14822828/bb797016.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kalango Hotel Boutique Cocaia - Pool - Breakfast included - Kids pool - Parking included 9.4 Exceptional 416 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=14822828&PinnedHotelID=14822828&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/21000000/20960000/20950200/20950173/746ac072.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real Villa Bella Santa Tereza - 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Table tennis ### Family friendly - Arcade/game room - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Garden - In a nature reserve - On the beach - Pool loungers - Pool umbrellas ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Smooth flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with satellite channels ### Food and drink - Champagne service - Espresso maker - Minibar ### More - Air conditioning - Ceiling fan - Safe ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the heated pool This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Velas do Engenho Hotel Velas do Engenho Ilhabela Velas do Engenho Hotel Ilhabela ## Frequently asked questions ### Does Velas do Engenho have a pool? ### How much does it cost to stay at Velas do Engenho? ### Is Velas do Engenho pet-friendly? ### How much is parking? ### What time is check-in at Velas do Engenho? ### What time is check-out at Velas do Engenho? ### Where is Velas do Engenho located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Velas do Engenho Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 59 8 - Good 5 6 - Okay 4 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Shiri Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities We had a great stay. The place is very clean and the service is great. Also, great location! ##### Shiri Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Silvia Nov 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is nicely located and beautiful. The pool is heated, so even with rain and cooler weather we were able to enjoy it. ![](https://a.travel-assets.com/ugc/hotel-reviews/ce220505-fae6-474d-9a4f-ace26248dfc9-1762460497828.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Silvia Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Roberto Jul 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay with family and children! ##### Roberto Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Joanne May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The resort is beautiful with a great location and views from the balcony. The pool is very nice and heated and the buffet breakfast is very good. The room was was spacious for 2 people ##### Joanne Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Johan Sep 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort all the staff was very kind and very helpful and was very kind to the child . a lovely place with beautyful environment .they give us pink bananas fram the plant close to their pool which was really tasteful. ##### Johan Stayed 3 nights in Sep 2024 ### 8/10 Good #### Michelle Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bed is very comfortable and the shower is really good. The breakfast is great with a big variety of fruits and pastries. The room is spacious and the hotel is well located. My only reason for not giving a 5 star is that we celebrated our anniversary there and different than all the hotels we chose to celebrate the date in the past they didn’t offer anything to make it special. Usually hotels gift you with a little sweet something or a bottle of champagne or an upgrade, but they didn’t do anything to make the stay special and we booked a room that was not cheap. Instead they put us on a room with a kid that cried all night lol ( that is really not their fault). We stayed for 5 nights. ##### Michelle Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### ROBSON Nov 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel ##### ROBSON Stayed 2 nights in Oct 2025 ### 8/10 Good #### Alessandra Feb 9, 2026 Liked: Cleanliness, property conditions & facilities O hotel em geral é bom, café da manhã diversificado, quarto espaçoso e limpo. No entanto o colchão é muito ruim e a acústica do quarto também. Estava tendo pré carnaval na Vila e ficou impossível dormir. ##### Alessandra Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Thiago Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Esperávamos uma boa estadia. Fomos surpreendidos: detalhes que melhoram a experiência do cliente bem como um atendimento de excelência por todos os funcionários - do check-in ao check-out. ##### Thiago Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Hélio Oct 8, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Hotel Muito Bom, Quarto Excelente, Localização Ótima, Porém o Restaurante estava em reforma o elevador quebrou exatamente no momento que estávamos fazendo o Check Out. Mas o que mais chamou a atenção foi o atendimento. O pessoal em geral é despreparado em relação à cordialidade com os hóspedes. Muito exigentes e sem jogo de cintura, acabam tornando a estadia uma escola rígida onde o hóspede não consegue relaxar. Por erro da Hotéis.Com, fizeram a minha reserva para um bebê de 1 ano mas minha filha tem 9 anos. Até aí tudo bem, porém não deixaram sequer entrarmos no hotel sem antes pagarmos o valor correspondente. Descemos com copo térmico do quarto para a piscina e quiseram verificar se o copo estava vazio pois não admitiam bebida que não fosse solicitada na piscina mesmo que fosse do frigobar do próprio hotel. Pedimos toalhas para a piscina e após pedirmos a troca de uma elas que minha filha havia molhado excessivamente sem querer não quiseram entregar outra. Tivemos quase que implorar para liberarem. Pedimos uma cerveja na piscina que veio acompanhada de um copo de plástico (tudo bem isso), mas quando entrei na parte rasa da piscina veio correndo o funcionário pedir para que eu saísse da piscina com o copo de plástico pois eram as regras do hotel. Em suma, não conseguimos relaxar pois ficávamos o tempo todo preocupados se estávamos infringindo alguma regra do hotel ##### Hélio Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### CLAYTON Sep 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estrutura de 1 primeira Ficamos no apto 201, vista maravilhosa e melhor espaço interno, tivemos um pequeno problema do ar condicionado (que foi prontamente verificado), como era uma questão que não podia ser solucionado de imediato fomos transferidos para o 301, que seria 1 categoria acima, tbm maravilhoso, mais ainda me agradou a disposição do apto 201\. Ambos com vistas espetaculares. ##### CLAYTON Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Bertinjunior Jul 29, 2025 Hotel, instalações, serviço e atendimento nota 10! ##### Bertinjunior Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller May 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantástica hospedagem em Ilhabela! Lugar incrível com um atendimento espetacular! Hotel bem cuidado, em local muito bonito e agradável, de fácil acesso a lojas, restaurantes e praias. Quarto com ótimo tamanho, varanda com vista para o mar, banheiro com chuveiro muito bom! O atendimento e atenção dos funcionários é um diferencial, fomos extremamente bem atendidos! Recomendo! ##### Verified traveller Stayed 3 nights in May 2025 ### 10/10 Excellent #### Marco Antonio Vanni May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar al que regresaría. La cordialidad de los colaboradores de la propiedad son excelente. La vista a.la bahía es única. ##### Marco Antonio Vanni Stayed 2 nights in May 2025 ### 10/10 Excellent #### CAROLINA May 10, 2025 Liked: Cleanliness, staff & service, room comfort #### Impecável Segunda vez no Velas, hotel com serviço impecável. ##### CAROLINA Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Paola May 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Voltarei mais vezes! Ultrapassou nossas expectativas! Quarto limpo e com uma ótima decoração, funcionários muito solícitos, em especial o sr. Décio do restaurante Flamboyant, a sra. Val que nos recepcionou e o Bruno da recepção, e os garçons do restaurante, todos muito cordeais e prestativos desde antes mesmo do check-in até o check-out. Mesmo o hotel estar passando por algumas obras ao lado da piscina para melhor nos atender - previsão de término em Junho/25 - , isso de nada atrapalhou nossa estadia. Com certeza voltarei e ficarei mais dias. Recomendo de olhos fechados! ##### Paola Stayed 1 night in May 2025 ### 10/10 Excellent #### Jose Roberto Golfetto Apr 26, 2025 Liked: Cleanliness, room comfort incrível ##### Jose Roberto Golfetto Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Alinne Mar 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incrivel Incrível!! Amamos muito e pretendemos voltar. Localização top, frente praia e com restaurantes e centro próximo. Indico de olhos fechados. Fica a dica de colocaram mais produtos para pessoas com restrição alimentar no café da manhã ou deixem mais explícito na momento da reserva que as pessoas indiquem nos comentários. ![](https://a.travel-assets.com/ugc/hotel-reviews/33AE0A5A120ADD411680DE591C0253560971391E1742336417089.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4CF0CF23B0D07FC1B5178B640BD6DD0AD276A6791742336418098.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9245983F94C5021D32A7874AC8EC002C5A3621CE1742336417806.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alinne Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### ALESSANDRA Mar 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O hotel é uma delícia! Os funcionários prestativos. Adoramos! ##### ALESSANDRA Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Julia Jan 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel maravilhoso! Quarto amplo, chuveiro otimo, cama e lencois de primeira, cafe da manhã muito bom, piscina deliciosa com agua aquecida, funcionarios extremamente simpáticos, adoramos tudo e vamos voltar! ![](https://a.travel-assets.com/ugc/hotel-reviews/757766D08C4672E5914D87301AFF60DCBD67CDEE1736479477785.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7FE1855EE193F936CFE187DA7FF7D97AA610199D1736479477450.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FA0806A551D6375B94BB4FDB801518CB01FB9A6D1736479477593.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julia Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Fernanda Jan 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estadia perfeita Hotel confortável com muitas comodidades, novo, ótimo atendimento e em frente a praia ##### Fernanda Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Cristiano Dec 25, 2024 Liked: Cleanliness, room comfort Disliked: Staff & service #### Música alta no restaurante do hotel. O nosso quarto ficava bem em cima do restaurante e nele todos os dias tinha música ao vivo até tarde da noite. Nós que gostamos de tranquilidade foi péssimo. Reclamamos no hotel e nos limitaram a dizer que ficava até tarde mesmo a música alta. Café da manhã bom, atendimento bem mediano. Toalhas da piscina só pode usar uma vez por dia, ok pela sustentabilidade mas quando tem crianças é mais difícil usar só uma toalha. O serviço na piscina é bem salgado, caro mesmo. Superior a todos os hotéis que já ficamos. O restaurante do hotel também com menu bem acima da média. No geral a estadia foi boa mas não voltaremos mais. ##### Cristiano Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Marcelo Antonio Nov 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótima opção em Ilhabela Fiquei hospedado no novo prédio do hotel. Quarto espaçoso, agradável, limpo e com ótima vista. O hotel tem um bom restaurante e muitos espaços para lazer e relaxamento. A localização é excelente, entre o Perequê e o centro histórico. Único ponto negativo na estadia foi a realização de uma obra no novo prédio, à vista de todos, principalmente a quem frequentava a piscina. Nada contra a obra, necessária, mas ela estava sendo realizada de forma precária. A Gerência foi alertada e resolveu a questão, ao menos até minha saída. ##### Marcelo Antonio Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Yoshihiko Nov 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Óptimas vistas, os funcionários eram excelentes, o quarto era ótimo. Uma pequena desilusão foi o facto de o chuveiro não poder ser ligado corretamente. ##### Yoshihiko Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Jose A T Nov 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Incrível... Todos atendentes muuuuito educados e prestativos ![](https://a.travel-assets.com/ugc/hotel-reviews/6BF5534DED2A3C7195E9849616C5E681477296E81731169779003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose A T Stayed 2 nights in Nov 2024