Indoor pool, 2 outdoor pools
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Reviews of Farah Inn Ifrane

3 out of 5
Farah Inn Ifrane
Quartier La Belle Vue, Nouvelle Station Touristique Biladi, Ifrane

Reviews

6.0
Rating 10 - Excellent. 15 out of 167 reviews" "
Rating 8 - Good. 45 out of 167 reviews" "
Rating 6 - Okay. 50 out of 167 reviews" "
Rating 4 - Poor. 28 out of 167 reviews" "
Rating 2 - Terrible. 29 out of 167 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ayman

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Rahim, Southampton

Stayed 1 night in Sep 2023

6/10 Okay

Adnane

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

Badreddine

Travelled with family
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Quite spacious and secure. Excellent choice for family with children.
Stayed 4 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff was kind enough, but the appartment wasn't that good, Air conditionning doesn't work well which makes the appart pretty cold. Some windows couldn't be closed which made us worry at night, since we were in the ground floor.
Stayed 1 night in Jan 2021

8/10 Good

Laura

Travelled with family
Liked: Cleanliness
Good for the price
We stayed in a Chalet in December. For the price we paid, it was a great deal. Two bedrooms, a salon, a kitchenette - however the heater in the salon did not work and the electric hob in our kitchen did not work. So I was unable to make coffee or cook anything during our stay. Our friends stayed in chalets as well and in each there was a heater that did not work. Most of their electric jobs worked fine. We live in Morocco and are accustomed to things not working so we planned for it, but for a traveler looking for a more comfortable vacation they may want to stay in one of the more expensive rooms (other friends said those were better) or a different hotel. They advertise an indoor pool but it was closed. There is a restaurant on the property and our friends said it was good. There are also basketball courts and plenty of open space for the kid’s to run around.
Stayed 5 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service value for money highly recommended
Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is terribly rundown lots of potential and good location. But the overall effect is of staying in a depressing ruin.
Stayed 2 nights in Nov 2020

6/10 Okay

Mostafa, Tampa, Florida

Travelled with family and small children
Liked: Cleanliness
We stayed at a two-bedroom apartment and the heating units were not powerful enough to withstand a 0 Celsius temperature. Water is hot for the first 7 minutes and then it becomes just warm. The other person should wait 15 or more minutes for the water to become hot again.
Stayed 1 night in Dec 2019

4/10 Poor

Nawal, Casablanca

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The chalet wasn't ready at checkin time. Had to go back in 45mn. All the chalets proposed were terrible. Ended up staying in an appartment. The checkin time took more than 2 hours! The property has a lot of potential but lacks maintenance and refreshing.
Stayed 4 nights in Aug 2019

10/10 Excellent

Ramzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple days at Farah Inn
We had great experience at Farah Inn. We booked n apartment, it was clean quiet and comfortable. We could use Rugs in the living room and bedrooms, but the overall experience was great!
Stayed 2 nights in Mar 2019

6/10 Okay

Jade

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Place needs improvement. Bath towels were not available and even toilet paper. The blankets that the room provided were not sufficient for the very cold weather hence we had to request more. Bed sheets and pillows have a funky smell
Stayed 2 nights in Jan 2019

6/10 Okay

Anouar

Liked: Cleanliness
Disliked: Room comfort
Family winter trip
Overall the trip was fair. It wasn’t my first time there. Except for an AC not working in one room (fortunately we were offered another one) the service was good. There was a minor issue with the booking but they resolved it pretty quickly. I had a late request (I didn’t mention it on my booking: my bad) so I waited a little bit and it was honored !! On and all it was good
Stayed 1 night in Jan 2019

8/10 Good

Eric, Yamba, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had all the necessary amenities, large pool (but we didn't try it). Very friendly and helpful staff
Stayed 1 night in Oct 2018

8/10 Good

Anouar

My summer stay
Overall the stay was good. You can enjoy your stay in the hotel’s pools and sports facilities. The staff are friendly and helpful. The location is pretty good if you prefer quiet places but it’s also a little far from city center but that’s shouldn’t be a huge problem. The only downside is the hotel maintenance you wouldn’t be bothered much by this but the hotel can be much better if well maintained!
Stayed 3 nights in Aug 2018
Response from zineb on Aug 21, 2018
dear guest thank you very much for your comment i hope you enjoyed your stay regard

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Spacious apartments but facilities not good. No proper care is taken for clearing.
Stayed 1 night in Feb 2018
Response from zineb on Feb 5, 2018
dear guest thank you for your feedback we will take your comment into consideration regrads

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Farah Inn Ifrane good but needs few improvements
A really cool place to stay in, especially for families and groups with great outdoor facilities. The outdoor lightning however is poor. And the facility overall needs a little maintenance.
Stayed 1 night in Nov 2017
Response from Nalaoui on Nov 10, 2017
Dear Guest, We thank you very much for your positive review and we are glad to hear that you enjoyed your stay with us. Many thanks for taking the time to share your experience and we will certainly take your comments into consideration . Best regards, Zineb Drihem Sales & marketing director

6/10 Okay

Farah, Ras al khaimah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Living room and bathroom light wasn't working during my whole stay
Stayed 4 nights in Aug 2017

10/10 Excellent

Bassem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mohammed

Disliked: Cleanliness, property conditions & facilities
The hotel needs maintenance very badly
Response from General Manager on Feb 16, 2017
Nous sommes désolés que vous n'ayez pas trouvé satisfaction. Nous faisons de notre mieux pour résoudre le problème que vous avez rencontré. Nous vous remercions de nous en avoir fait part.

6/10 Okay

khitam

Liked: Cleanliness
Disliked: Staff & service

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
BAD equiped in furnture maily bath rooms
They should mentioned the site in the suburban of the town and need to have a private car, which can be excellent.

4/10 Poor

Shellene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not stay here again.
This is really not a hotel. It is more like an apartment complex. My "room", which was actually a 2-bedroom apartment was about a block away from the lobby building. The lobby was the only place to get internet. It was cold in my apartment and took forever to heat up. I ended up only heating one bedroom and just staying in there. I ran out of hot water while trying to take a bath and found that they had forgotten to leave any towels. I had to ask twice before getting one bath towel and a damp hand towel. There were bugs in the bathtub and the bedside rug was dirty. I had to use one for a bathmat since there were none.

4/10 Poor

Mostafa

Disliked: Staff & service, property conditions & facilities, room comfort
I hated the part where I had to put 500 Dirham as s scuriti deposit on the top of the 1243 Dirham for two nights. Their staff is friendly even though I saw them only during the check in and check out. The TV experience was very horrible. Every single channel was blurry and I only had 6 different channels to choose from.

6/10 Okay

Verified traveller

Disliked: Staff & service

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it, Choose elsewhere
Run down resort that needs updating and your website needs updated photos. Paint chipping everywhere, no hair dryers even upon request, mold on tub an inch thick, Television did not work, Hot water heater "screamed", one poor lock on door, not secure, .Incredibly hard beds, NO toiletries at all. Bar only serves coffee and water, not even soda. I have photos of all if you care to see them. They also attempted to charge me for the hotel despite having paid your site.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor hotel . Out dated need a lot improvement
Reservations was easy . The hotel was not good very dirtying dated poor conditions . Nothing work as suppose to be . 1 star is too much for this hotel

8/10 Good

Ahm, UK

Liked: Staff & service, property conditions & facilities, room comfort
Nice place
Well relaxing environment although some malfunctions in the property but eventually sorted out such a cooker short circuit.
Response from Nalaoui on Jul 28, 2016
Thank you for choosing our hotel. We try to satisfy our customers and appreciate your comment.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only good thing was the size of the rooms
We stayed in February for one night, the rooms where ice cold the heating from the airco wasn't suficient to heat up the room. There is no wifi in the room as advertised. The place is really run down even for a in between stop for 1 night I wouldn't recommend it. There was an unsuspected snowstorm and they closed the roads.

8/10 Good

Karima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend it to others
Surprised to see such a nice place considering the price. Would have been perfect if bathroom were cleaner and WiFi had strong signals.
Response from Nalaoui on Jul 28, 2016
Thank you for choosing our hotel. We try to satisfy our customers and appreciate your comment.

4/10 Poor

Sandra, Niagara-on-the-Lake

Disliked: Cleanliness, staff & service, property conditions & facilities
Forget this one.
Hotel located in a abandoned or sparsely populated subdivision which we had to hire a taxi to find. An apartment style room had a dirty carpet and mold all or the walls of the bathroom. WiFi only available in the bar which is in a different building. Indoor pool in another building was pay for use as well as you must rent the towels. The staff at reception was nice but it took 45 minutes for them to get someone to fix our TV.

8/10 Good

Adam, London

Satisfied with the hotel
It was good overall for the price

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Issam, Casablanca

Liked: Staff & service, property conditions & facilities
Good to stay there
the appartment was big enough for the familly, few issues related to plombery but rest was good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Very nice and clean accommodation, and very friendly staff. The water pressure in the shower was great, which increased the enjoyment

6/10 Okay

Andy., London

Disliked: Cleanliness, staff & service
Tourisme in Beautiful Morocco.
I would like only to put in mind to whom concern: The project its self is a great idea; to have a Hotel and apartments. But I noted that those apartments needs to be reforbushed from out side in. Sometimes they look like that they are deserted. I'm not ignoring the space and the great clean envirment. You did a great job, but Cary on please. I love this part of world I love Morocco; I love this peaceful country, God bless it. Again I'm not writing because I dislike it absolutely not; I'm planing to come back again and again. only make it better please.good luck.
Response from Nalaoui on Jul 28, 2016
Thank you for staying in our hotel. We strive to satisfy our customers and appreciate your comment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant get-way for the most part
my wife and I spent 3 days there, was very comfortable and of course the weather terrific there. unfortunately, the grounds are poorly maintained and weeds everywhere. It was originally landscaped very well, but just not maintained, likewise the buildings need painting. The restaurant was nice and had very good food, but we were the only people there who ate there.
Response from Nalaoui on Jul 28, 2016
Merci d'avoir séjourné dans notre établissement. Nous faisons notre maximum pour satisfaire nos clients et apprécions votre commentaire

4/10 Poor

stephane

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
urgent need for repairs but comfortable large unit
No wifi, no plates in kitchen, overall house in nées of repaires,mold in bathroom, excellent large pool for kids

8/10 Good

Adnane

Travelled with family, Travelled with family and small children
Jardin n est pas bien entretenu
Stayed 3 nights in Aug 2023

10/10 Excellent

larbi

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Lieu très agréable cependant la propreté est à revoir de même pour l’organisation. Mais accueil très agréable le personnel était très sympa rien à redire là dessus

2/10 Terrible

Ikram

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
C'est de la honte la chambre est super salle , 0 equipement jai du moi même netoyer le sole et les meubles de la poussière. La piscine est un vrai desratre, on dirait une picine public et en plus on ma demandé de faire le check out à 10h00 et je n'ai plus accès à la picine.Franchement c du jamais vu une très mauvaise expérience, il faut arrêter les pub mensongère jai vecu le pire weekend avec ma famille
Stayed 1 night in Jul 2023

4/10 Poor

Iliass

Disliked: Cleanliness, amenities, property conditions & facilities
Mauvaise expérience
Stayed 1 night in Jul 2023

6/10 Okay

Hassan

Stayed 1 night in Aug 2022

4/10 Poor

Mohammed

Disliked: Cleanliness, amenities
Équipement zéro hygiène déplorable.. Niveau qualité prix pas assez par rapport au prix
Stayed 2 nights in Aug 2022

8/10 Good

Adil

Liked: Room comfort
Alojamiento calidad precio muy regular.
Stayed 2 nights in Aug 2022

2/10 Terrible

jalila

Travelled with family
Disliked: Cleanliness, room comfort
Je ne recommande pas cet établissement
Stayed 1 night in Jul 2022

8/10 Good

Slimane

Travelled with family
Séjour tranquille
L'établissement pourra être un des meilleurs hôtels de la région si son entretien se renforce davantage.
Stayed 2 nights in Jan 2021