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Reviews of Seagull Beach Resort Families & Couples Only - All Inclusive

4 out of 5
Seagull Beach Resort Families & Couples Only - All Inclusive
Sheraton Road, Hurghada, Red Sea Governorate

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 44 reviews" "
Rating 8 - Good. 9 out of 44 reviews" "
Rating 6 - Okay. 9 out of 44 reviews" "
Rating 4 - Poor. 6 out of 44 reviews" "
Rating 2 - Terrible. 6 out of 44 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Vera

Liked: Staff & service
Disliked: Cleanliness
Would I stay again? NO. I will start with the positives. The staff was friendly and nice. Food was challenging. Do not expect gluten-free bread options or vegan milk if you come from the UK. This hotel is classified as a 4* hotel, but it's more like 2.5* in Greece. The rooms all have some defects, and the cleanliness of the rooms could be better. Free Wifi, forget about it. Even paid Internet is a problem. Beach offers every day. Massage Photoshoot Fresh paid fruit juice Trips Ice cream Melon - avoid at every cost. Also, Egyptians have unrealistic prices. The prices are much higher than in London. :) I understand you have to negotiate everything, but it's tiring on holiday. The first massage cost me the same money as I pay in London. £50 per 50 minutes. I found it extremely expensive. Then a lady told me that's the first one, and you pay £25 for the next one. Melon is £5 or $5. Be careful about the photoshoot. The photographer is fantastic, and I enjoyed the time with him. Lovely pictures. Rest of it, find out on your own. I want to say "Thank you" to Aisam and Aymon at the reception, Monsef in the restaurant, Mejit in the hotel store, Raul, the photographer and Sherrif from the photoshoot studio, and Heba at the Spa. They were all nice and professional, and of course, the towel boy on the beach Aymon. All nice people. They looked after me well the entire time. Even though I met all these lovely people, I would not return to this hotel again. Good luck!
Stayed 10 nights in Apr 2023
Response from Seagull Beach Resort on May 11, 2023
Dear Vera , Thank you for your recent visit and for your valuable review. Every opinion is very valuable to us and helps us work on improving our services. We are very happy to read your review. We would value the opportunity to welcome you back to the hotel. Sunny greetings, Seagull team.

8/10 Good

Ismet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind. The property was very clean. Food needs to be upgraded. Location is perfect to all amenities. Will definitely stay there again. Thank you for your hospitality.
Stayed 13 nights in Mar 2023
Response from Seagull Beach Resort on Apr 14, 2023
Dear Ismet,We would like to thank you for taking the time to share your valuable feedback with us. It is truly delightful for all our team to hear you enjoyed your holiday. It was our pleasure to welcome you to our resort and we look forward to your next visit. Kind regards,Seagull Beach Resort Team

2/10 Terrible

Marissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid!!!
This place was not good. It was very dirty - both in public spaces and in the rooms. There was a hole in the wall of our bathroom that went into the unknown. The staff were either aggressively hunting for a tip or horribly, horribly rude. The other guests were horribly rude. Dining is like a cattle stampeded - literally. Guests are elbowing one another, cutting the line, etc. We traveled during Covid and the other guests and staff took no precautions, and actually taunted guests who were wearing masks. You have to pay by the hour for wifi service.
Stayed 1 night in Oct 2021
Response from Seagull Beach Resort on Oct 20, 2021
Dear Mr. Marissa, Thank you for your feedback. it is mostly appreciated and we are sorry for any inconvenience that might happen during your stay. Best Regards

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019
Response from kareem Arafa on Dec 28, 2019
Dear Sir/Madam, have a good day from Hurghada seagull beach resort. it is our pleasure to have you in our hotel and we hope that you have sent a wonderful vacation. Thank you so much for your feedback and we hope we were up to your expectations Best Regards Seagull Beach Resort Sales & Marketing Team

8/10 Good

Walid

Liked: Cleanliness, staff & service
The access to the gym is limited to half hour only
Stayed 1 night in Mar 2019
Response from karim Arafa on Mar 12, 2019
Dear Mr.Waleed, thank you so much for your feedback and we are really sorry for any problem you have faced during your stay in our hotel. Best Regards Sales & Marketing Team

8/10 Good

Verified traveller

Liked: Cleanliness
Not bad
Wristband all inclusive was surprisingly OK for. a 2 night stay. No Wi-fi except in lobby and beach m which is annoying although there was WiFi in random places including my room which surprised the staff! Food average but edible and no side effects. Booze was a bit rough but overall good vfm.
Stayed 2 nights in Dec 2018
Response from Karim Arafa on Dec 18, 2018
Dear Sir, It was our pleasure to have you in our hotel. we are really sorry for any problem you have faced during your stay and really appreciate your feedback as it is essential for us to keep up to get the highest standard of service. Best Regards Seagull Beach Resort Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Seagull Resort Hirghada
Big hotel with loads of facilities. Meal times can be hectic but a good choice of food. Hotel shows its age in places and needs some modernisation. Good value all inclusive
Stayed 1 night in Aug 2018
Response from Seagull team on Oct 1, 2018
Dear Guest, thank you for taking time and writing this review. We have noted your improvement suggestions and we hope to welcome you both back in the near future. Kind regards

6/10 Okay

gordon, morpeth england

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
2hard narrow single beds instead of double i booked
Stayed 14 nights in Apr 2018

6/10 Okay

old man, hugarda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
booked double bed.got two narrow hard singles
Stayed 13 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience. A- The food is horrible. B- The staff is very unprofessional. C- The air conditioning doesn’t work in the whole hotel they are only running the fans.
Stayed 4 nights in May 2018

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service and good location.
Stayed 3 nights in Mar 2018

4/10 Poor

Mark

Disliked: Cleanliness, staff & service
Stayed 5 nights in Jan 2018

2/10 Terrible

Dr. Kristie, Luxor, Egypt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FRAUD ALERT: NO in-room internet!
When I booked this hotel, it clearly advertised in-room Wi-Fi (for a fee), and this was listed on my printed reservation. Since I was actively teaching an on-line class during my stay, I would NEVER have booked this hotel had it not advertised this service. Sit in a busy lobby area to do my work? Not my idea of fun, especially not when I'm on vacation! But that's exactly what I ended up doing. Worse, it took me three days of frustration TRYING to get the in-room service to work--which it did for a few minutes or half an hour here and there--before I figured out that "really," there was no in-room service (due to wall thickness, inadequate number of routers, etc.). Most of the hotel staff spoke English so poorly that it took a while to get them to even understand my question. When I finally asked to speak to the hotel's IT manager, he informed me that the hotel does not have in-room wi-fi! Then began a heated battle to get a refund of the money I had paid for the non-existent service. Staff were perfectly willing to refund the money, but only if they canceled my ability to use the wi-fi AT ALL, even in the lobby. Only when I showed the front office manager my PRINTED reservation stating that there WAS in-room wi-fi, and threatened to report the hotel to the Tourism Ministry, using words like "false advertising" and "fraud," did he agree to "check with the manager," at which point I became loud and obnoxious and FINALLY got my $20 back without cancellation of lobby service.
Had to pass this lovely site to get to room!

4/10 Poor

MQ, CAIRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it has nice location only
I booked in this hotel but I didn't stay there, the room was not like I expected. So I want to other hotel.

8/10 Good

Mohamed, Cairo, Egypt

Overall good
the hotel overall is good, however it is somehow old, food needs some work, staff is helpful,

10/10 Excellent

ahmed

Liked: Staff & service, property conditions & facilities, room comfort
best
best

8/10 Good

ahmed hamdy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mukul Kumar

moderate but not 4star
old hotel , all amenities old need to update !! room are very simple & simple.my room bad smelling of sealnal.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel ever
Not recommended for a human ,, there was a cats inside the hotel reception ,,,, how come ???????

4/10 Poor

sherif selim, good

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad accomidation and bad food
it will not repeated

10/10 Excellent

Eltchin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel ist Riesen groß. Und liegt nahe Stadt. Und zwei Strände. Genug Liegeplätze.
Stayed 4 nights in May 2023
Response from Seagull Beach Resort on May 11, 2023
Dear Eltchin, Thank you for your recent visit and for your valuable review. We are very happy to read your review. We would value the opportunity to welcome you back to the hotel. Sunny greetings, Seagull team.

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het grootste deel van het personeel is SUPER vriendelijk! De schoonmaak van de kamers verliep niet altijd vlot.
Stayed 6 nights in Apr 2023
Response from Seagull Beach Resort on Apr 14, 2023
Dear Jan,Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that you enjoyed your stay with us.Best regards,Seagull Beach Resort Team

10/10 Excellent

Grazyna-Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Seagull Beach Resort on Dec 9, 2021
Dear Grazyna, Thank you so much for your feedback, and we hope you have enjoyed your stay in our hotel Best Regards Seagull Beach Resort Team

2/10 Terrible

Abdelazzem

Stayed 3 nights in Aug 2021

6/10 Okay

mohammed

Stayed 1 night in Jul 2021

10/10 Excellent

Nafi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heltäckande service
Det är fantastiskt utmärkt i helhet!!!!! Tack för allt
Stayed 4 nights in Feb 2021
Response from Kareem Arafa on Mar 1, 2021
Dear Heltackande, Thank you so much for your review. We hope you enjoyed your time in our hotel and looking forward to see you at your next visit to Hurghada. Best Regards Seagull beach resort

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from Sales & Marketing team on Mar 8, 2021
Dear Mr. Mohamed, Thank you so much for your feedback and we hope you spent a wonderful time at our hotel Looking forward to seeing you again. Best Regards Seagull Beach Resort

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättebra hotell, maten var så god och varierande och personal var så trevliga
Stayed 5 nights in Dec 2019
Response from kareem Arafa on Jan 9, 2020
Kära fru Marwa, Det var vårt nöje att ha dig på vårt hotell. vi hoppas att du har haft din vistelse på vårt hotell. tack för din feedback och vi hoppas ha dig igen på vårt hotell vid ditt nästa besök i Hurghada

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Nov 2019
Response from kareem Arafa on Dec 28, 2019
Dear Sir/Madam, Thank you for your feedback and we hope you have spent a wonderful time in our hotel. your feedback is highly appreciated. Best Regards Seagull Beach Resort Sales & Marketing Team

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge med god service
Bra läge med alla faciliteter
Stayed 7 nights in Mar 2019
Response from karim Arafa on Apr 1, 2019
Dear Sir, Thank you so much for your feedback and we hope you enjoyed your stay in our hotel. we hope to see at your next visit to Hurghada Best Regards Sales & Marketing Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt og tæt på strand samt god mad og venlig personale
Stayed 2 nights in Dec 2018
Response from karim Arafa on Jan 2, 2019
Kære hr, det var vores fornøjelse at have dig i vores hotel og tak for jer nice og sød kommentar vi håber at få dig igen på dit næste besøg i Hurghada. Med venlig hilsen

10/10 Excellent

osama

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Lise-Lotte, Gentofte

Liked: Cleanliness
God valuta for pengene og hotellet ligger centralt
I det store og hele et effektivt hotel, der er lidt slidt på det ydre. God hygiejne i forbindelse med buffeten og altid friskt salatbord. Stor effektivitet hos personalet i forbindelse med at rydde af bordet, så der blev plads til de næste gæster. Manglede imødekommenhed i forbindelse med ankomsten i receptionen, men det blev der rettet op på i forbindelse med en evaluering af hotellet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ahmad, Aalborg

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Fino
Hotellet personel er rar og flink , morgen buffe er lækkert men ikke aftenens mad .men du få hvad du betaler for. Vi skal sikkert over igen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bästa hotellet!
Vi är otroligt nöjda med vår vistelse i detta hotell! Personalen var väldigt hjälpsamma och trevliga. Rummet var väldigt fräscht och städades dagligen. Showerna var underhållande. Barnen älskade poolerna, och vi hade många valmöjligheter. Maten var god, men behöver nog lite variation. Hotellet ligger mitt i stadens "centrum", perfekt läge. Många restauranger och butiker runt omkring, nära till allting. Vi kommer definitivt att besöka hotellet igen under nästa semester!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
الشاطئ جميل والالعاب المائية لكن تعامل الفندق غير جيد بالرغم من حجزي عن طريق موقع هوتيل وإدخال عدد الافراد 4 مع طفل عمرة 9 الا انهم يقولوا بان موقع هوتيل حجز لك عدد 3افراد مع طفل وتم زيادة في المللغ بحجة اضافة فرد زيادة مع انه معي بفيد بان الموقع حجز عدد 4-مع طفل ومناحله معهم بدون فائدة تم دف المبلغ لهم

2/10 Terrible

voyage famille, paris

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hôtel à éviter
Hôtel ne mérite pas 4 étoiles mais 2 les chambres sont dan dans un mauvaise état . Beaucoup de Russes avec une très mauvaise organisation hôtel is so bad rooms not clean it is not 4 stars only 2 stars is good for this hotel . lots of russe Come to this hôtel. you have to speak russe

10/10 Excellent

ahmed, مصر

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق ممتاز وراقي
الاقامة روعة والايجابيات اكثر من السلبيات الانيميشن عرض السكرتيرة كان سئ وتافة وغير محترم ...نظافة الحمامات كان ليست جيدة ...الطعام ممتاز والضيافة جميلت وكل الفندق رائع

10/10 Excellent

ahmed, مصر

Liked: Cleanliness, staff & service, room comfort
جيد جدا وكانت رحلة رائعة
الاقامة رائعة والخدمه ممتازه ولكن السلبيات كانت في ان الغرفة ذات اثاث قديم وغير مجدده والسباكه عطلانه ..ولكن الاكل والمشروبات بوفرة والحمامات للسباحه متنوعه والخدمه متوغرة كما ان عيد ميلادي كان في اقامتي وتم الاحتفال به من ادارة الفندق ...ارجو الاهتمام بالحمامات العامه والتنوع في خضروات الغداء

4/10 Poor

Karsten Riis, Vejle

Liked: Cleanliness
En god ferie
Vi havde en dejlig ferie, i alt 7 overnatninger. Hotellet har egne strande og et mindre badeland. Vi oplevede god service. Vi fik værelse tæt ved aftenunderholdningen, hvilket medførte en del støj om aftenen. Hotellet var slidt og især gulvene var beskidte, også lige efter de var blevet vasket. Værelset var rent og nydeligt, men tæpperne kunne godt trænge til at blive støvsuget.