Private beach, sun loungers, beach umbrellas, beach towels
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Reviews of Arabia Azur Resort - All Inclusive

3 out of 5
Arabia Azur Resort - All Inclusive
El Corniche Road PO 84511-Post Box 5, Hurghada, Red Sea Governorate

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 160 reviews" "
Rating 8 - Good. 59 out of 160 reviews" "
Rating 6 - Okay. 14 out of 160 reviews" "
Rating 4 - Poor. 6 out of 160 reviews" "
Rating 2 - Terrible. 8 out of 160 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Radoslaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be ideal if the WIFI structure in the facility and rooms was improved. WIFI in rooms only for an additional fee for 12GB (per week) (probably OK for older people, for the younger generation 12GB is daily use) Not to mention the constant visits from tour/photo/massage/portrait sellers - although I would pay more for not having them on site
Stayed 9 nights in Mar 2024
Response from Ahmed on Mar 21, 2024
Dear valued Guest Mr. Radoslaw Thank you for your stay at Arabia Azur Resort and for sharing your comment and for the perfect rating. We are delighted that our services had met your expectations. We do hope to have the pleasure of welcoming you back soon in Arabia Azur Resort.Sincerely Arabia Azur Management

6/10 Okay

Yubin

Travelled with family
Liked: Staff & service
Disliked: Amenities
I recently stayed at the Arabia Azur Resort with my family, and I'd like to share our experience. This review reflects both the positive aspects of our stay and areas where I believe the resort could improve. Positives: Food Variety and Quality: The meals at Arabia Azur Resort were a highlight, offering a wide range of options that catered to different tastes and dietary needs. Scenic Views: The resort boasts fantastic scenic views that added a special charm to our stay. Reasonable Pricing: The pricing was quite reasonable, aligning well with the quality of services and amenities provided. Areas for Improvement: Parking: The parking facility is located at a sister hotel, requiring a 3-5 minute walk. This setup can be inconvenient, particularly when carrying luggage or making frequent trips to the vehicle. Hotel Layout: Our initial room placement in separate buildings was not ideal for a family stay. However, the staff were helpful in relocating us to the same building, which was much appreciated. Sound Insulation: The sound insulation could be enhanced, as noises, especially footsteps in corridors, were noticeable at night. Beverage Selection: An expanded complimentary beverage menu would be a welcome addition. Overall, our stay at Arabia Azur Resort was enjoyable, but attention to these areas could significantly enhance the experience for future guests. The staff's attentiveness and willingness to
Stayed 2 nights in Jan 2024
Response from karim on Feb 8, 2024
Dear valued Guest Mr. AmgadThank you for choosing Arabia Azur Resort and for sharing your feedback with us also kindly accept our sincere apologize for late answer due to technical problem. We are delighted that our services had met your expectations,Your willingness to share your holiday experience in our resort is highly appreciated. We do hope to have the pleasure of welcoming you again in Arabia Azur. Sincerely,Arabia Azur Management

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent view staff food
Response from Ahmed on Aug 16, 2023
Dear Ms. Sally ,Thank you for your stay at Arabia Azur Resort and for the perfect rating. We are delighted that our services have met your expectations.We do hope to have the pleasure of welcoming you back soon in Arabia Azur Resort.Sincerely,Arabia Azur Management Team

10/10 Excellent

Natasha

Stayed 2 nights in Apr 2023
Response from Karim Fouad on Jun 1, 2023
Dear valued guestthank you for choosing Arabia Azur and sharing your review.We are glad you had a pleasant stay and our service has met your expectations.We hope to welcome you back soon to Arabia Azur Resort.Best regardsHotel Management

6/10 Okay

Joshua

Disliked: Cleanliness
Not the best
They gave me separate beds, the room needs upgrade and new bedding as it was not clean and one of the pillows way too dirty to use it, glad I was there only one night. Will not give them 4 stars
Stayed 2 nights in Mar 2023
Response from Mohamed Abdelfattah on Mar 13, 2023
Dear valued Guest,Thank you for choosing Arabia Azur Resort and for sharing your feedback with us. Your willingness to share your holiday experience in our resort is highly appreciated. Thank you for drawing the issue which has influenced your overall impression to our attention for taking the required corrective action. We do hope to have the pleasure of welcoming you again in Arabia Azur. Sincerely,Mohamed Abdelfattah- General Manager

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023
Response from Mohamed on Mar 27, 2023
Dear valued Guest Mr. Alexandru,Thank you for your stay at Arabia Azur Resort and for sharing your comment and for the perfect rating. We are delighted that our services had met your expectations. We do hope to have the pleasure of welcoming you back soon in Arabia Azur Resort. Sincerely, Mohamed Abdelfatah – General Manager

8/10 Good

Tuyen T

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Response from wael on Dec 6, 2022
Dear valued Guest Mr. Tuyen,Thank you for your stay at Arabia Azur Resort and for sharing your comment and for the rating. We are delighted that our services had met your expectations. We do hope to have the pleasure of welcoming you back soon in Arabia Azur Resort. Sincerely, Wael Ramadan – General Manager

6/10 Okay

Felipe, bronx

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it’s self was beautiful. Sits right on the Red Sea and also has a large pool. We felt safe with the property being gated and lots of security. The rooms were spacious, good shower pressure and the a/c worked great. Incredible view if you have a lagoon view, nice balcony with seating area. The beds were extremely hard and very uncomfortable. At one point I considered sleeping on the couch as it was softer. The food was very bland and very little variety. The same thing 4 times out of the week changing up one or two things. Overall we had a great experience but I would not return. I need something with more comfortable bedding and much better food.
Response from Wael Ramadan on Nov 6, 2022
Dear valued Guest Mr. Felipe,Thank you for choosing Arabia Azur Resort and for sharing your feedback with us. Your willingness to share your holiday experience in our resort is highly appreciated. Thank you for drawing the issue which has influenced your overall impression to our attention for taking the required corrective action. We do hope to have the pleasure of welcoming you again in Arabia Azur. Sincerely,Wael Ramadan- General Manager

10/10 Excellent

Gladys

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff
Response from Wael Ramadan on Nov 6, 2022
Dear valued Guest Mr. Gladys,Thank you for your stay at Arabia Azur Resort and for sharing your comment and for the perfect rating. We are delighted that our services had met your expectations. We do hope to have the pleasure of welcoming you back soon in Arabia Azur Resort. Sincerely, Wael Ramadan – General Manager

10/10 Excellent

Ani

Stayed 1 night in Oct 2022

8/10 Good

friks

Stayed 4 nights in Jul 2022

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it! My husband and I spend 4 days here and have a wonderful time! We where giving tips to the employees specifically at the restaurants if not they do not care much about you, is egypt ( everything is about money) and don’t give me wrong, we always tip everywhere but here is important for you to have a better stay. Pay for the room with sea view because i pay for a normal room and they send me to the last room, far far away from everything, the resort is huge, so it took us like 15 min to go from room to the beach or from room to restaurant, so i recommended to pay more for the view and location. The resort is amazing, super clean, the housekeeper where amazing, they did a decoration with the towels and left fruit basket in the room , it was a great and pleasant surprise that make us feel special. We will definitely stay here again!
Stayed 3 nights in Jun 2022
Response from Wael Ramadan on Jun 19, 2022
Dear valued Guest Mrs. Ana Thank you for your stay at Arabia Azur Resort and for sharing your comment and for the perfect rating. We are delighted that our services had met your expectations. We do hope to have the pleasure of welcoming you back soon in Arabia Azur Resort. Sincerely, Wael Ramadan – General Manager

10/10 Excellent

Zaakirah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent time , the staff was highly accommodating and friendly. The resort was a dream with the views of the sea and lagoon. The buffet food was not amazing however it was edible , the only recommendation would be to add some more spice. Would recommend to keep pool open after 6pm also.
Stayed 5 nights in May 2022
Response from Wael Ramadan on Jun 9, 2022
Dear valued Guest Mrs, Zaakirah Thank you for your stay at Arabia Azur Resort and for sharing your comment on Expedia and for the perfect rating. We are delighted that our services had met your expectations. We do hope to have the pleasure of welcoming you back soon in Arabia Azur Resort. Sincerely, Wael Ramadan – General Manager

8/10 Good

samir

Travelled with family
Liked: Cleanliness, staff & service
Nice staffe and good service clean room always
Stayed 6 nights in May 2022
Response from Wael on May 18, 2022
Dear valued Guest Samir, Thank you for your stay at Arabia Azur Resort and for sharing your comment and for the perfect rating. We are delighted that our services had met your expectations. We do hope to have the pleasure of welcoming you back soon in Arabia Azur Resort. Sincerely, Wael Ramadan – General Manager

8/10 Good

Rafeek

Travelled with family
Liked: Staff & service
It was a very good experience, we enjoyed our stay. Good service, fast and friendly staff Great Location and a lot of activities: pool, beach, lagoons, tennis and squash. even it was almost full capacity but you won't feel it because it's a big resort. Furniture and rooms are old and mattress was not good.
Stayed 4 nights in Apr 2022
Response from Wael Ramadan on May 5, 2022
Dear valued Guest, Thank you for your stay at Arabia Azur Resort and for sharing your comment and for the perfect rating. We are delighted that our services had met your expectations. We do hope to have the pleasure of welcoming you back soon in Arabia Azur Resort. Sincerely, Wael Ramadan – General Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
10 hour stay while waiting for flight
Stayed 1 night in Apr 2022
Response from Karim on May 9, 2022
Dear Valued Guest, Thank you for taking the time to post your feedback about your stay in Arabia Azur Resort, We regret that our services did not meet your full satisfaction assuring that your input is vitally important to us as we always want our guests’ expectations to be met and exceeded so thank you for sharing your perception of the issues which have influenced your overall impression about our resort. We do hope to have the pleasure of welcoming you back soon again at Arabia Azur Resort. Sincerely, Wael Ramadan – General Manager

10/10 Excellent

Tarek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view, rooms , staff are friendly
Stayed 2 nights in Mar 2022
Response from Wael Ramadan on Mar 29, 2022
Dear valued Guest Mr. Tarek Thank you for your stay at Arabia Azur Resort and for sharing your comment and for the perfect rating. We are delighted that our services had met your expectations. We do hope to have the pleasure of welcoming you back soon in Arabia Azur Resort. Sincerely, Wael Ramadan – General Manager

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place with amazing view to the sea .. very wonderful swimming pool (long for swimmers) The hotel is not small and not large you can walk around and enjoy the view anywhere .. great side walk in meddle of the sea .. the water is very clear .. food is great .. love it ( I visit the place in winter and it was fabulous to me ,,calm for vacation as i want
Stayed 2 nights in Jan 2022
Response from Wael on Feb 4, 2022
Dear Mr. Abdullah, thank you for choosing Arabia Azur and sharing your review. We are glad you had a pleasant stay and our service has met your expectations. We hope to welcome you back soon to Arabia Azur Resort. best regards Wael Ramadan General Manager

10/10 Excellent

Sherif

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception and the housekeeping are the icon for this property, fast check in and quick room assistance, the animation team program was not that clear when and where when we first check in but was fun when you know where it is, Mr Hani at the reception was a great understanding professional. Pool bar and waitress are not that good or helpful as they choose special customers only to serve while in pool, depends on nationality and they ignore the rest which is totally unprofessional,food is average but different choices, breakfast usually great to start the day with.
Stayed 5 nights in Dec 2021
Response from Wael on Jan 20, 2022
Dear Mr. Sherif, thank you for choosing Arabia Azur Resort and sharing your review on Expedia. Your willingness to share your holiday experience in our resort is highly appreciated. We are glad you had a pleasant stay and most our services have met your expectations. We do apologize for any unconscious action of any team member that does not match with our policy. Your comment was addressed to the concerned department head for taking the required corrective action. We do hope to have the pleasure to welcome you again to Arabia Azur Resort to change that impression. best regards Wael Ramadan General Manager

10/10 Excellent

Abdelwahab

Stayed 6 nights in Jan 2022

8/10 Good

amr

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2022
Response from Wael on Jan 15, 2022
Dear Mr. Amr, thank you for choosing Arabia Azur and sharing your review. We are glad you had a pleasant stay and our service has met your expectations. We hope to welcome you back soon to Arabia Azur Resort. best regards Wael Ramadan General Manager

4/10 Poor

Scott

Travelled with partner
Disliked: Staff & service
Truly a mediocre resort. Pros: * big pool, nice lagoon and marina, free food and local alcohol Cons: * food and alcohol were truly terrible * front desk staff were rude and didn't speak much English When we arrived, they put us in a twin room even though we had paid for a king. When we asked to be moved, they said "well you can just push the beds together" and didn't offer any apology for messing up our reservation. I paid €30 for a massage and the guy had no idea what he was doing - the only time I really felt anything was when his fingernails were digging into my skin. The whole place is extremely tacky, the staff hate their jobs and it shows.
Stayed 5 nights in Dec 2021
Response from Wael on Jan 9, 2022
Dear valued guest, thank you for sharing your review on google. We regret that our service has not met your expectations and will investigate into further details. Regaridng the comment of the massage, kindly note that the health club are private providers and do not belong to the hotel directly, but we have passed your comment to the responsible person. We hope to welcome you once again to have the chance to change that impression you had during your stay. best regards Wael Ramadan General Manager

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2021
Response from Karim on Jan 7, 2022
Dear valued guest thank you we enjoyed with your stay in the hotel and we hope to come back to the 2nd home thank you & best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is near all services The check-in and choosing the room was quick The reception manager (Mr Mohammed) was very friendly and professional The food was varied and delicious , and the staff were friendly and helpful The beach is sandy and the animation team on the pool added so much fun My only comment is the far distance from the room to the restaurant , and elevator will be nice addition The overall experience is great , we enjoyed our stay so much
Stayed 4 nights in Dec 2021
Response from Karim on Dec 15, 2021
Dear valued guest, thank you for taking the time out to publish your review. We are glad you had a pleasant stay and our service has met your expectations. We hope to welcome you back soon at Arabia Azur Resort. best regards Wael Ramadan General Manager

8/10 Good

VALERIE

Stayed 2 nights in Dec 2021

4/10 Poor

emad

Business traveller
Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2021
Response from Wael on Dec 16, 2021
Dear Mr. Emad, thank you for sharing your review. We regret that our service did not meet your expectations and hope you will give us another chance to change your impression. best regards Wael Ramadan General Manager

10/10 Excellent

mohamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect as a 4 stars hotel
Stayed 3 nights in Nov 2021
Response from Karim on Dec 15, 2021
Dear valued guest, thank you for taking the time out to publish your review. We are glad you had a pleasant stay and our service has met your expectations. We hope to welcome you back soon at Arabia Azur Resort. best regards Wael Ramadan General Manager

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Location and beach
Stayed 4 nights in Nov 2021
Response from Wael on Nov 21, 2021
Dear Mr. Joseph, thank you for sharing your review. We are glad you had a pleasant stay and our service has met your expectations. We hope to welcome you back soon at Arabia Azur Resort. best regards Wael Ramadan General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
this is my second time i love the sea in this area, food is good they serve shrimp room is ok sandy beach great swimming pool nice stuff
Stayed 3 nights in Oct 2021
Response from Arabia Azur Team on Nov 10, 2021
Dear Value Guest, thank you for choosing Arabia Azur and sharing your feedback on Expedia. We are glad you had a pleasant stay and our service has met your expectations. We hope to welcome you back soon in your second home Arabia Azur Resort. best regards Wael Ramadan General Manager

2/10 Terrible

Alice J

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
food was not good
Stayed 4 nights in Jul 2021
Response from Wael Ramadan – General Manager on Aug 1, 2021
Dear valued Guest, Thank you for choosing Arabia Azur Resort and for sharing your feedback with us. Your willingness to share your holiday experience in our resort is highly appreciated. Thank you for drawing the issue which has influenced your overall impression to our attention for taking the required corrective action. We do hope to have the pleasure of welcoming you again to Arabia Azur. Sincerely, Wael Ramadan- General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jul 2021
Response from Wael Ramadan- General Manager on Jul 26, 2021
Dear Valued Guest, Thank you for your positive review and for the perfect evaluation of our resort. I am delighted that our services had met your expectations. Sure, all the team enjoyed catering to your needs as much as you enjoyed your stay with us. We are looking forward to welcoming you back soon again in Arabia Azur. Sincerely, Wael Ramadan – General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 5 nights in Jul 2021
Response from Wael Ramadan- General Manager on Jul 24, 2021
Dear valued Guest, Thank you for your stay at Arabia Azur Resort and for sharing your comment on Expedia and for the perfect rating. We are delighted that our services had met your expectations. We do hope to have the pleasure of welcoming you back soon to Arabia Azur Resort. Sincerely, Wael Ramadan – General Manager

10/10 Excellent

Hanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel in everything, we definetly enjoyed our stay to the fullest. Everything is excdllent; service is amazing they would do everything you asked for quickley and perfeclty, staff are so polite and helpful. Beaches and pool are amazing, sea at arabia azur resort is really amaazing with more than one place to get in the sea, also pool is very good with the music always playing on the pool and so many activoties to do. Food is various and of good quality, drinks are also very good. Amimation team are wonderful and they do alot of fun activities to make you happy. Overall is a great experoence and you woll enjoy your stay
Stayed 3 nights in Jul 2021
Response from Wael Ramadan– General Manager on Jul 20, 2021
Valued Guest Ms.Hanan, Thank you for your stay at Arabia Azur and for sharing your positive comment. We extremely appreciate giving our resort a perfect rating, I am delighted to hear that you enjoyed your stay with us and I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. It will be a great pleasure to welcoming you back soon to Arabia Azur Resort. Best Regards. Wael Ramadan– General Manager

10/10 Excellent

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021
Response from Wael Ramadan – General Manager on Jul 16, 2021
ضيفنا الكريم أستاذ/ احمد ، خالص الشكر لإختياركم منتجع عرابيه أزور للإقامة ولمشاركتنا تقييمكم الممتاز للخدمات المقدمة بالفندق، تشرفنا بوجودكم و أسعدنا جميعا ان نكون فى خدمتكم ، وأتمنى أن نرحب بكم مرات أخرى عديدة قريبا. خالص شكرى واحترامى ، وائل رمضان – المدير العام

10/10 Excellent

Islam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Excellent
Stayed 3 nights in Jul 2021
Response from Wael Ramadan– General Manager on Jul 16, 2021
خالص الشكر ضيفنا الكريم أستاذ/ اسلام، لإختياركم منتجع عرابيه أزور ولمشاركتنا تقييمكم الممتاز للإقامة معنا، تشرفنا بوجودكم و أسعدنا جميعا ان نكون فى خدمتكم ، وأتمنى أن نرحب بكم مرات أخرى عديدة قريبا. خالص شكرى واحترامى ، وائل رمضان – المدير العام

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2021
Response from Wael Ramadan – General Manager on Jul 16, 2021
خالص الشكر ضيفنا الكريم ،لإختياركم منتجع عرابيه أزور ولمشاركتنا تقييمكم لاقامتكم معنا، تشرفنا بوجودكم و أسعدنا جميعا ان نكون فى خدمتكم ، وأتمنى أن نراكم مرات أخرى عديدة . خالص شكرى واحترامى ، وائل رمضان – المدير العام

8/10 Good

Fady

Stayed 3 nights in Jun 2021
Response from Wael Ramadan– General Manager on Jun 23, 2021
Dear Valued Guest Mr.Fady, Thank you for your stay at Arabia Azur and for sharing your positive comment. We extremely appreciate your willingness to share your experience. I am so glad to hear that you enjoyed your stay with us and I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. It will be a great pleasure to welcoming you back soon to Arabia Azur Resort. Best Regards. Wael Ramadan– General Manager

10/10 Excellent

Walid

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Above expectations
Above my expectations..great stay.. Highly recommended. Great value for money
Stayed 2 nights in Jun 2021
Response from Wael Ramadan– General Manager on Jun 22, 2021
Dear Valued Guest Mr.Walid, Thank you for your positive review and for the perfect evaluation of our resort. I am delighted that our services had met your expectations. We do appreciate your compliments. Sure, the entire hotel team enjoyed catering to your needs as much as you enjoyed your stay with us. We are looking forward to welcoming you back soon again in Arabia Azur. Sincerely, Wael Ramadan – General Manager

8/10 Good

W

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Good stay, poor food
The overall experience was nice , friendly staff , specially the receptionist Mr.Hany was professional. The recreation Mr.ali, Mr saleh , were very friendly & helpful .the animation specially Mr.Peter was very funny and decent, caring about the guests, marking sure they enjoy , the view was nice from the room , The pool and the peach were clean. The housekeeper Ehab was very very rude, and dirty. The food was not pleasant , not delicious , lack of variety. Very poor snacks 😒 The pool closes at 5:30pm which is very early awhile before sunset .
Stayed 1 night in Jun 2021
Response from Wael Ramadan – General Manager on Aug 19, 2021
Dear valued guest, Thank you for taking the time to review your recent stay with us on Hotels.com. We are delighted that you had enjoyed your stay with us and we do apologize for any inconvenience you might have gone through because of any unconscious act of any member of my team, it was addressed to the concerned Head of the department for taking the required corrective action. Stay safe and healthy! Best Regards.

8/10 Good

Walid

Liked: Property conditions & facilities, room comfort
Good value for money
Bool and peach were very nice , good value for money, food quality was not that good ,
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Good budget hotel
The beach was very good and they have many lagoons the pool was crowded and they close the pool that have bar inside it ...There is no smiles on the staff faces at all and they shouting to each other all the time ..The managers were so old and we don't feel their existence we feel that there is a problem in managing this hotel because its appears on the staff faces ...we didn't find any help when we need ..many bars and restaurants were closed also the bar on the beach don't have all drinks as example the wine is only in the pool bar which is so far also there is no snacks on the beach!!!! Its only on the pool and only one type ..Also the food taste was so so bad we don't know what to eat and there were no variates to choose between ...The check-in was quick but he don't tell us anything to explain the hotel also the checkout was quick....also the espresso and cappuccino were the worst ever we drink..The hotel placed in a very good area surrounding with many pharmacies markets and restaurants also wifi is only in lobby :( The room was good but need some renovation..the best thing to do in this hotel is to stay on the beach and enjoy the sun and view and use the limited drinks available in it.
Stayed 3 nights in Jun 2021
Response from Wael Ramadan- General Manager on Jun 14, 2021
Dear valued guest, Thank you for your stay at Arabia Azur Resort and for sharing your review with us, We do apologize that your experience with us was not up to par. Due to COVID-19, there have been certain limitations placed on our business, and our team has had to adapt to too many changes. I would like to thank you for sharing your perception of the issues which have influenced your overall impression during your stay with us, however: I would like to clarify that we offer two weeks different theme nights buffets’ menus to our guests including big varieties and selection of oriental and international cuisines and those menus are changed on regular basis for the full satisfaction of our guests. Concerning the hot drinks, we are contracted with one of the top well known international brands of coffee supply and coffee machines are used in all our bars, we had never received such complaint concerning the coffee. Your comments were addressed to concerned departments for investigation and for taking the required corrective actions We are looking forward to delivering another positive experience during your coming stay with us. Sincerely, Wael Ramadan- General Manager

8/10 Good

Mena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet hotel
Excellent swimming pool ( need to fix the shower because no shower working near to the beach or the swimming pool ) Very nice beach and its possible to do snorkeling in a part of the beach. Clean rooms Professional staff Good quality of food & beverage
Stayed 1 night in May 2021
Response from Wael - General Manager on May 14, 2021
Dear Valued Guest Mr.Mena, Thank you for taking the time to provide the much-valued feedback of your stay in Arabia Azur Resort and for choosing our resort, we are delighted to hear about your positive experience with all the temporary restrictions and certain precautionary measures enforced due to COVID-19 to ensure the well-being of our guests and staff members and adherence to safety standards. Thank you for sharing the issue which had influenced your overall impression concerning the closed facilities, However, I would like to point out that due to the restrictions of the WHO, the Egyptian Ministry of Health, and Ministry of Tourism and Antiquities we are committed to close the public showers around the pool and beach till further notice from the WHO and Egyptian Ministry of Health. We look forward to serving you again soon. Stay safe and Healthy, Sincerely,

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2021
Response from Wael Ramadan– General Manager on May 4, 2021
Dear Valued Guest, Thank you for your stay at Arabia Azur and for sharing your positive comment. We extremely appreciate giving our resort a perfect rating, I am so glad to hear that you enjoyed your stay with us and I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. It will be a great pleasure to welcoming you back soon to Arabia Azur Resort. Best Regards. Wael Ramadan– General Manager

6/10 Okay

Evelyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not going back
One person at the reception was absolutely not helpful and I'm not sure that I had to pay internet for the room in a all inclusive resort
Stayed 5 nights in Feb 2021
Response from Wael Ramadan – General Manager on Apr 20, 2021
Dear Valued Guest Ms.Evelyn, Thank you for taking the time to post the feedback on your stay in Arabia Azur Resort. We regret that our services have not met your full satisfaction: Your input is vitally important to us as we always want our guests’ expectations to be met and exceeded so thank you for sharing your perception of the issues which have influenced your overall impression of our resort. I do apologize for any unconscious reaction of any of my employees that does not meet our standards for dealing with our guests. An investigation was done and immediate action has been taken. We do hope to have the pleasure of welcoming you back soon in Arabia Azur Resor to change that impression. Kind Regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive !
All was good The sea is so amazing and very clean. Sika in the animation team is very friendly and cute. Rooms are clean and wide. My only comment is the food, the breakfast was good but for the lunch and dinner the food needs more variety. We stayed 3 days and we had the same choices everyday ( only 4 or 5 options only ). If you just can increase the quality of food and add more variety it'll be great.
Stayed 2 nights in Apr 2021
Response from Atef Shoukry- General Manager on Apr 13, 2021
Dear Valued Guest, Thank you for taking the time to post your positive feedback about your stay at Arabia Azur Resort on Expedia. We are delighted that you had enjoyed your stay with us and that our service had met your expectations. We do hope to have the pleasure of welcoming you again to Arabia Azur. Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the resort overall. Things were closed due to covid. And although the room was nice with wonderful view of Red Sea it had a musty smell. The staff was excellent. And the food choices could of been better it was the samething for each breakfast, lunch, and dinner. But I would definately go back. Very nice and convenient to a lot of places.
Stayed 1 night in Jan 2021
Response from Atef Shoukry- General Manager on Apr 8, 2021
Dear Valued Guest, Thank You for the perfect evaluation of our services and for taking the time to review your recent holiday in Arabia Azur Resort. We are delighted that our services had met your expectations and it would be a pleasure to share your very positive feedback with the hotel team, as we are dedicated to delivering every single guest a perfect and memorable holiday experience. We do hope to have the pleasure of welcoming you back soon to Arabia Azur Resort. Kind Regards, Atef Shoukry- General Manager

10/10 Excellent

emely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel !! In Egypt
Amazing place
Stayed 1 night in Mar 2021
Response from Atef Shoukry- General Manager on Mar 15, 2021
Dear Valued Guest, Thank you for taking the time to provide your much-valued feedback of your stay in Arabia Azur Resort. We are delighted to hear about your positive experience with all the temporary restrictions and certain precautionary measures enforced due to COVID-19 to ensure the well-being of our guests and staff members and adherence to safety standards. We look forward to serving you again soon. We hope you stay safe and Healthy, With best regards,

10/10 Excellent

emely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Nice place very clean and staff was wonderful . They go above and beyond to help customers. Rooms are beautiful and clean. The view is the best.
Stayed 1 night in Mar 2021
Response from Atef Shoukry- General Manager on Mar 15, 2021
Dear Valued Guest Ms.Emely, Thank you for taking the time to share your holiday experience on Expedia.com and for the excellent evaluation of our services. The entire team is pleased that you had such a fantastic holiday with us! We are very pleased that we could meet your expectations and proud of your comments! We also thank you for the special mention of the individual employees. The colleagues were very happy about your praise. We wish to see you soon again! With best regards,

4/10 Poor

Tarik

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Atef Shoukry- General Manager on Mar 10, 2021
Dear Valued Guest Mr.Tarik, Thank you for your taking the time to post your feedback at Expedia. We regret that our service did not meet your expectations. Due to COVID-19 has placed constraints on our services to ensure the safety and health of our guests as well as team members. We do hope to have the pleasure of welcoming you back soon at Arabia Azur to change that negative impression when we are back to our normal standard. Stay healthy and safe! Sincerely, Atef Shoukry- General Manager