Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews of Days Inn & Suites by Wyndham Huntsville

2 out of 5
Days Inn & Suites by Wyndham Huntsville
1145 Mcmurtrie Dr NW, Huntsville, AL

Reviews

6.6
Rating 10 - Excellent. 178 out of 811 reviews" "
Rating 8 - Good. 216 out of 811 reviews" "
Rating 6 - Okay. 160 out of 811 reviews" "
Rating 4 - Poor. 142 out of 811 reviews" "
Rating 2 - Terrible. 115 out of 811 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Brenda, Mcdonough

Liked: Staff & service
Disliked: Property conditions & facilities
They had no place to hang our clothes and the carpet in the hallway and in the rooms was filthy
Stayed 2 nights in May 2024

6/10 Okay

adam

Unfriendly. Minimum conversation when asking about the area. Im from out of town. Then i asked did the money come off my card after he took 100 cash for deposit. He held up my signature and said thats you isnt it you can go.
Stayed 1 night in May 2024

2/10 Terrible

Brandon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very ghetto hotel. They charged a $100 deposit that is gonna take them a week to get back to me, the hotel smelled like weed from the time we got there and the cops had to evict someone who was fighting in a room while we were there.
Stayed 1 night in May 2024

2/10 Terrible

Gordon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is the worst I have ever stayed at- would not recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Christie, Toney

Stayed 1 night in Mar 2024
Response from Mike on Apr 2, 2024
Thanks for taking the time to comment on us. I will pass it on to the staff. We look forward to seeing you on your next visit.

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good
Stayed 7 nights in Jan 2024
Response from Mike on Feb 8, 2024
Thank you for choosing the Days Inn for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future. Sincerely,

4/10 Poor

adam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff didn't bother to be stand up upon arrival. Remote doesn't change channels, but TV buttons do. Takes me back to when I was a kid. Not good for a hotel though.
Stayed 1 night in Feb 2024
Response from Mike on Feb 7, 2024
Thank you for choosing the Days Inn for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay on will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

6/10 Okay

Arunreddy

Liked: Staff & service
overall Good, with very limited breakfast
Stayed 2 nights in Jan 2024
Response from Mike on Feb 7, 2024
Thank you for choosing the Days Inn for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay on will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

2/10 Terrible

Michael

Stayed 1 night in Jan 2024
Response from Mike on Feb 7, 2024
Thank you for choosing the Days Inn for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

10/10 Excellent

Chris

Stayed 1 night in Jan 2024
Response from Mike on Feb 7, 2024
Thank you for choosing the Days Inn for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mike on Feb 7, 2024
Thank you for choosing the Days Inn for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a safe area.
Stayed 1 night in Dec 2023
Response from Mike on Feb 7, 2024
Thank you for choosing the Days Inn for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

2/10 Terrible

Muhammad

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Would not be a choice next time. Room was not maintained, amenities were not there, some lights in the room were not working and breakfast was fool people choice.
Stayed 1 night in Dec 2023

6/10 Okay

Trevor

Liked: Staff & service
Stayed 2 nights in Nov 2023

2/10 Terrible

David

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It's an old property with a nice paint. Job looks great in the pictures sketchy it's one of the places that you look at the bedsheets and say I wonder if they were changed
Stayed 1 night in Nov 2023
Response from Mike on Nov 21, 2023
We apologize for the issue you encountered. We stive to keep our guests happy. We maintain a log at the front desk and they will assist you with any issue you may encounter.

10/10 Excellent

Chasity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Mike on Nov 21, 2023
Thanks for taking the time to complete our review.We look forward to your next visit.

10/10 Excellent

Kyara

Business traveller
Liked: Cleanliness, amenities
Nice facility
Stayed 1 night in Oct 2023
Response from Mike on Nov 2, 2023
Thank you for taking time to complete the survey.We look forward to your next visit .

2/10 Terrible

Bryan

Stayed 1 night in Oct 2023

2/10 Terrible

Sang

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
CEO
Bathroom mirror is broken mildew on shower room mildew smell on carpet ceiling is torn mattress are very. Worst room I ever have
Stayed 1 night in Sep 2023
Response from Mike on Oct 1, 2023
We apologize for the issues you encountered. You should have contacted the front desk for assistance and we would have moved you to another room. We log all items at the front desk and we are aware of the broken mirror and have it on order to be replaced

10/10 Excellent

john, Daphne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked me in was very helpful and friendly.
Stayed 1 night in Sep 2023
Response from Mike on Oct 1, 2023
Thanks for taking the time to respond about our hotel.Look forward to your next visit.

10/10 Excellent

Melvin Shaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 6 nights in Sep 2023
Response from Mike on Oct 1, 2023
Thanks for taking the time to respond about our hotel.We look forward to your next visit.

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk manager was very friendly
Stayed 1 night in Sep 2023
Response from Mike on Oct 1, 2023
Thanks your taking the time to respond about our hotel.We look forward to your next visit.

4/10 Poor

Christina

Stayed 1 night in Aug 2023
Response from Mike on Sep 2, 2023
Thanks for taking the time to comment on us. In the future is you need assistance or have an issue, please feel free to contact us.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay but some odd quirks
Room was clean and bed was comfy. Nice selection of TV channels. The electrical outlet in the bathroom had a small gap between the wall and fixture. Not a huge deal but attention to detail comed to mind. Pool was closed for no apparent reason. Odd thing is you had to "sign up" for breakfast every day and then pick it up in the AM. Limited to one item from each category. Smokers were consistently sitting outside the back door near the pool and used that area as their smoking lounge. Lots of dining options in the area. Walmart is 3 minutes away.
Stayed 2 nights in Aug 2023
Response from Mike on Sep 2, 2023
Thanks for taking the time to comment on us. If you need assistance in the future, please contact us.

6/10 Okay

Maria

Stayed 1 night in Jul 2023
Response from Mike on Sep 2, 2023
Thanks for taking the time to comment on us. If you need assistance in the future, please contact us.

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had to wait a long time to check in. Bathroom door did not close much less lock. The breakfast was reflective of Covid. A small muffin, small granola bar and a small apple in a small brown paper bag. No gym or fitness center. Dirty underwear, dirty socks and garbage under both beds. Musty odor in room. Would NOT recommend.
Stayed 1 night in Aug 2023
Response from Mike on Aug 7, 2023
We apologize for the issues you encountered and lookking into the housekeeping problem for your room.The breakfast is a lite continental breakfast which is one wrapped item, coffee, tea, or juice.

8/10 Good

Corrigan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Mike on Aug 1, 2023
Thanks for taking the time to comment on us. We look forward to your next visit.

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was pristinely clean, which is the most important matter. The air conditioner worked just fine, and the space was very roomy. However the hotel is somewhat run down.The automatic doors in the lobby were not working, nor was the elevator.
Stayed 1 night in Jul 2023
Response from Mike on Jul 31, 2023
Thanks for taking the time to comment on us. We appreciate the comments. We were struck by lightning earlier and awaiting parts to fix the elevator. The doors are already operating.

8/10 Good

Jon

Stayed 1 night in Jul 2023
Response from Mike on Jul 25, 2023
Thanks for taking the time to comment on us and we look forward to your next visit.

10/10 Excellent

Zachary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clerk was excellent
Stayed 1 night in Jul 2023
Response from Mike on Jul 25, 2023
Thanks for your comments and we look forward to your next visit.

4/10 Poor

Trishe

Stayed 1 night in Jul 2023
Response from Mike on Jul 25, 2023
Thanks for taking the time to comment on us. We apologize for any issues that you had. we have a log at the front desk to assist in making sure we help our guest as soon as possible.

8/10 Good

Catharine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
Stayed 1 night in Jul 2023
Response from Mike on Jul 25, 2023
Thanks for your comments and we look forward to your next visit with us.

8/10 Good

Delicia

Response from Mike on Aug 7, 2023
Thanks for taking the time to comment on us. We look forward to your next visit.

2/10 Terrible

Adrian

Stayed 2 nights in Jul 2023
Response from Mike on Jul 19, 2023
We apologize for the issues you had. We strive to make the guest satisfied. If the front desk is notified; they log the issue and correct it while you are here.

6/10 Okay

LaToya

Stayed 2 nights in Jul 2023
Response from Mike on Jul 19, 2023
Thanks for taking the time to comment on our hotel. If you have any issues with, please contact the front desk for them to log the issue so may correct it.

10/10 Excellent

Chandra Bhushan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Mike on Jul 19, 2023
We appreciate the time you took to comment on us and look forward to your next visit.

2/10 Terrible

David

Stayed 2 nights in Jul 2023
Response from Mike on Aug 7, 2023
We apologize for the issues you encountered. We have a log book at the front desk to assist us with our guests. Please let the front desk of your issues so we may correct them

8/10 Good

Greg

Stayed 1 night in Jul 2023
Response from Mike on Jul 31, 2023
Thanks for taking the time to comment on us. We appreciate hearing from you and look forward to your next visit.

8/10 Good

Jessica

Stayed 1 night in Jul 2023
Response from Mike on Jul 9, 2023
Thanks for taking the time to comment on our hotel. We look forward to your next visit . Have a Blessed Day.

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Mike on Jul 9, 2023
Thanks for taking the time to comment on us. We look forward to your next visit with us. Have a Blessed day.

4/10 Poor

Heath

Stayed 1 night in Jun 2023
Response from Mike on Jul 2, 2023
We appreciate your comments and concerns. In the future if any issues come up; please address them with the front desk and we have a log book where we review to assist the guests needs and we look forward to your next visit with us.

10/10 Excellent

Don

Stayed 2 nights in Jun 2023
Response from Mike on Jul 2, 2023
Thanks for taking the time to address your stay with us. We appreciate your comments and look forward to your next visit with us.

4/10 Poor

Bert

Stayed 4 nights in Jun 2023
Response from Mike on Jun 22, 2023
We apologize for the issues you encountered. We assist the guest at the front desk with any issues you need corrected. We use the front desk to correct all issues and make sure the guest is satisfied.

8/10 Good

Tamesha

Stayed 1 night in Jun 2023
Response from Mike on Jun 20, 2023
Thanks for taking the time to comment on us. We look forward to assisting you on your next visit.

8/10 Good

Steven

Stayed 1 night in Jun 2023
Response from Mike on Jun 20, 2023
Thanks for taking the time to comment on us. we look forward to assisting you on your next visit.

2/10 Terrible

Alan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Person behind counter in a tank top and her bra strap was twice the width of her shirt. No one in any type of uniform or name tags worn. The breakfast area was not being used, you had to fill out a paper of apple/orange muffin/brownie and a flavor of fruit bar. Pool was to open 1jun, found empty 7jun. Room carpet stains. Mold on ceiling in bathroom. paint peeled on walls. light bulbs missing in bathroom and sleeping area. only thing good was no bed bugs. They also made you put 100 dollar deposit which I didn't get back til I called about it. Never Again. Spend a little more and go someplace else.
Stayed 2 nights in Jun 2023
Response from Mike on Jun 20, 2023
We already replied to you while you were in house and assisted in moving you to another hotel to make you happy.

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2023
Response from Mike on Jul 9, 2023
Thanks for commenting on us. In the future if you have any issues, please let the front desk know so its logged in our book to assist in correcting the issue. Have a Blessed Day.

4/10 Poor

Holly

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Would not recommend
The hotel advertised that there was a pool, however there was no water in the pool. The mattress on one bed was in need of replacement. The shower had stains and looked dirty. The carpet had a sticky feel to it.
Stayed 2 nights in Jun 2023
Response from Mike on Jun 16, 2023
We apologize for the issues you encountered. If you need assistance with an issue, the front desk logs them in and we assist the guest to make them happy. The front desk is aware of the pool situation where the city is addressing a pool leak.

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was bad mold smell in our room. We had to go back several times because the key card would not work. And it advertises as having a pool, which it does but no water was included. The staff was friendly enough.
Stayed 2 nights in Jun 2023
Response from Mike on Jun 16, 2023
We apologize for your issues. We have a log book up front and if you have any concerns, they are addressed while you are here if possible. They pool is not open due to leak under the pool and the city is addressing the situation. Key cards cannot be left in the sun or next to any electronic device like a phone or they demagnitize. .