Outdoor pool

Reviews of Hotel Misión Los Cocuyos

3 out of 5
Hotel Misión Los Cocuyos
Carretera Huatusco - Conejos Km. 2, Huatusco, VER

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 122 reviews" "
Rating 8 - Good. 44 out of 122 reviews" "
Rating 6 - Okay. 4 out of 122 reviews" "
Rating 4 - Poor. 6 out of 122 reviews" "
Rating 2 - Terrible. 3 out of 122 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diana, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a beautiful property, but it starts showing the time passing by. Hopefully, the administration can keep it modern, updated and functional for many years to come. The room was big, and the bed was very comfortable and clean. The surrounding area is just marvellous! The mountains, vegetation and towns are breathtaking. I want to come back!
Stayed 1 night in Apr 2024

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet is not good, due to long distance from Internet Infrastructure. Recommends Sallite Internet for better service to online remote work guests.
Stayed 1 night in Apr 2024

10/10 Excellent

STEVEN FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Horacio

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, surrounded by beautiful paisaje.
Stayed 7 nights in Dec 2018
Response from Gerencia on Dec 30, 2018
Estimado En Hotel Misión Los Cocuyos es muy importante cada uno de los comentarios, día a día nos esforzamos por cada detalle, reciba un cordial saludo esperamos su pronta visita. Alejandro Guillaumin Gerente General

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel on a beautiful property
Unfortunately we arrived at dark and left at 8:00 the next morning. VERY nice hotel.
Stayed 1 night in Mar 2018
Response from Marcela Cruz- Reservation Manager on Mar 20, 2018
Good morning, We appreciate your comments. We´re waiting your early visit and we hope to make your stay a memorable moment. Best regards.

4/10 Poor

Maria, Seatte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff but dirty and noisy hotel
Here are the positives: very nice, accommodating staff, good breakfast, nicely kept grounds. Here are the negatives: hotel is right off the freeway so the rooms (not the cabins) are VERY noisy, particularly with big trucks carrying coffee and sugar cane all night long. Also, the hotel has conventions and holidays and they rent the space for celebrations which add to the already noisy rooms. Bathroom was VERY dirty, shower curtains unwashed, mold in the tub, old, ragged towels, unworkable bathroom handles. There is no coffee maker in the room and had to pay extra to get one, no iron, bad internet connection. Note: I sent a prior review to Orbitz and was surprised that the staff received it almost immediately!!. The administrator offered another room - an upgrade which we turned down as we had one night left and did not want to have to move (the cabin was far). Still, it was a nice gesture and they tried to do the right thing.
Stayed 2 nights in Feb 2018
Response from Marcela Cruz- Reservation Manager on Mar 20, 2018
Thanks Maria for your comments. We´re working hard to improve every day. We´re doing remodeling and we hope to have your visit very soon. Best regards.

8/10 Good

Carlos, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business ttip to Huatusco
Staff very friendly and caring, excelent service at the restaurant. Everything very clean, quite and a beautiful park surrounding the building.

10/10 Excellent

HECTOR MARIO CARDENAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo falta que las habitaciones tengan clima 🙏
Stayed 1 night in Apr 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien, pero la habitación donde estuve le falta mantenimiento, da muy mal aspecto ver hoyos de clavos que ya no existen
Stayed 2 nights in Mar 2024

10/10 Excellent

Jefte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy rápido de hacer el check in
Stayed 1 night in Feb 2024

10/10 Excellent

Sara Georgette, orizaba

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in Jan 2024

8/10 Good

Felipe de Jesus

Travelled with family
Liked: Property conditions & facilities, room comfort
Todo bien a exepcion de que una de las habitaciones no me la limpiaron y el wifi es demasiado pobre en la habitacion 110
Stayed 2 nights in Nov 2023

10/10 Excellent

Gonzalo Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

AUDOMARO MORALES

Stayed 1 night in Sep 2023

8/10 Good

julian

Stayed 4 nights in Aug 2023

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023

10/10 Excellent

Mayanin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Todos los sonidos de animales y naturaleza que se puede observar. Es relajante.
Stayed 3 nights in Jun 2023

4/10 Poor

Gustavo

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

2/10 Terrible

GUDELIA

Stayed 2 nights in Mar 2023

10/10 Excellent

Vidal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y servicio
Limpieza impecable, tranquilidad y servicio excelente
Stayed 1 night in Aug 2022

8/10 Good

Hugo

Stayed 1 night in Aug 2022

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En gral. Todo ok
Stayed 1 night in Aug 2022

6/10 Okay

Juan Antonio

Business traveller
Disliked: Cleanliness, property conditions & facilities
Son muy bonitos los jardines, no me gustó la limpieza de la habitación, se nota que es muy superficial.
Stayed 2 nights in Jul 2022

10/10 Excellent

Takao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

4/10 Poor

SAUL

Disliked: Room comfort
Stayed 1 night in May 2022

10/10 Excellent

Viviana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feliz
Complacidos
Stayed 1 night in Apr 2022

4/10 Poor

Alvaro

Business traveller
Disliked: Staff & service, room comfort
Malo pero la única opción del área.
La comida es muy mala, no hay señal de wifi en las habitaciones, falto de personal, muchas parejas lo utilizan como motel por lo que es incómodo escucharlas durante la noche, no tiene buen sistema de aislamiento de sonido.
Stayed 1 night in Feb 2022

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación, sus áreas verdes, su restaurante y cafeteria, servicios en general excelente. Se pueden ir remodelando las áreas de habitaciones o poner calefacción en las mismas ya que es un lugar con un clima donde hace mucho frio o moscos con calor. Gracias. Pero si volveria.
Stayed 1 night in Nov 2021

10/10 Excellent

Diana Rojas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy agradable, buen servicio, muy a gusto para un viaje tranquilo, el único detalle que le cambiaria es la alfombra de la habitación, porque ya olía un poquito a humedad
Stayed 2 nights in Aug 2021

8/10 Good

Rogelio

Stayed 1 night in Jul 2021

10/10 Excellent

Anaid

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cuenta con áreas verdes amplias, done se puede caminar con mucha seguridad, paisajes bonitos, la ruta para caminata es bastante agradable el restaurant con buena comida, precios similares a otros restaurants, no tan económicos pero que valen la pena
Stayed 2 nights in May 2021

8/10 Good

VALENTIN

Stayed 2 nights in May 2021

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este establecimiento tine un campo pequeño de Golf, canchas de volivol, sendero para caminar de 1,500 metros. No me gusto que habia algunas areas cerradas y el wifi lento
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su ubicacion es fabulosa, un excelente hotel de montaña.
Stayed 2 nights in Mar 2021

10/10 Excellent

MARIA AZUCENA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Victor Gerardo

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Ángel David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!
Excelente!! Muy bien lugar para distraerse y amplio para evitar aglomeraciones con la contingencia..
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo, agradable.. con un buen ambiente familiar y el servicio muy bueno
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Me gusto la atención, todo el personal es muy amable, el restaurante muy bueno, el bar muy bien, las instalaciones en general buenas
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Rosa Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

ADAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MOSCAS EN RESTAURANTE
super, la comida de la carta excelente, lo que no esta bien, es conseguir una lámpara para quitar las moscas del lujoso restaurante, yo no tengo idea porque no lo han hecho ya...
Stayed 1 night in Jul 2019

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si pueden, pregunte mejor por las cabañitas, vale la pena, el hotel esta muy bien, pero considero que para ir en plan de familia, o amigos, las cabañas están más padres
Stayed 1 night in Apr 2019