Title: Country Inn & Suites by Radisson, Houston Northwest, TX - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Country Inn & Suites by Radisson, Houston Northwest, TX Aparthotel in Houston with free breakfast and a fitness center ## Photo gallery for Country Inn & Suites by Radisson, Houston Northwest, TX ![Lobby - Country Inn & Suites by Radisson, Houston Northwest, TX (Houston)](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/bf56cce0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Business centre - Country Inn & Suites by Radisson, Houston Northwest, TX (Houston)](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/7e467b39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily full breakfast - Country Inn & Suites by Radisson, Houston Northwest, TX (Houston)](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/a336f2af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Country Inn & Suites by Radisson, Houston Northwest, TX (Houston)](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/780dd151.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Suite, 2 Queen Beds, Non Smoking - Country Inn & Suites by Radisson, Houston Northwest, TX (Houston)](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/d7589ff6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Country Inn & Suites by Radisson in FM 1960 welcomes travelers with a full breakfast and lovely garden setting. Enjoy the seasonal pool after exploring, or relax in the library with a good book. Free WiFi keeps you connected, and the staff is ready to assist with any needs. ## Reviews 6.6 ## Popular amenities - Pool - Breakfast included - Pet friendly - Parking included - Free WiFi - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=903270&PinnedHotelID=903270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=903270&PinnedHotelID=903270&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=903270&PinnedHotelID=903270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=903270&PinnedHotelID=903270&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=903270&PinnedHotelID=903270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=903270&PinnedHotelID=903270&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=903270&PinnedHotelID=903270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=903270&PinnedHotelID=903270&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Room, 1 King Bed, Accessible, Non Smoking ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/30402921.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Non Smoking ### Highlights Air conditioning Refrigerator TV Premium bedding Private bathroom Microwave Coffee/tea maker Satellite channels - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Non Smoking ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/30402921.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Refrigerator TV Premium bedding Private bathroom Microwave Coffee/tea maker Satellite channels - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/30402921.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) ### Highlights Air conditioning Refrigerator TV Premium bedding Private bathroom Microwave Coffee/tea maker Satellite channels - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Accessible, Non Smoking ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/8c202106.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible, Non Smoking ### Highlights Air conditioning Refrigerator TV Premium bedding Private bathroom Microwave Coffee/tea maker Satellite channels - 301 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, Non Smoking ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/8c202106.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking ### Highlights Air conditioning Refrigerator TV Premium bedding Private bathroom Microwave Coffee/tea maker Satellite channels - 301 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Studio Suite, 1 King Bed, Non Smoking ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/9ba745ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Non Smoking ### Highlights Air conditioning Refrigerator TV Sofa bed - king Premium bedding Private bathroom Microwave Coffee/tea maker - 301 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/9ba745ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Accessible, Non Smoking ### Highlights Air conditioning Refrigerator TV Sofa bed - king Premium bedding Private bathroom Microwave Coffee/tea maker - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite, 2 Queen Beds, Non Smoking ![Studio Suite, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/910000/903300/903270/d7589ff6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Queen Beds, Non Smoking ### Highlights Air conditioning Refrigerator TV Sofa bed - double Premium bedding Private bathroom Microwave Coffee/tea maker - 301 sq ft - Sleeps 5 - 2 Queen Beds ## You may also like Ad ![Pillowtop beds, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/58000000/57190000/57184700/57184691/afffc80c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Super 8 by Wyndham Houston NW Beltway 8/West Rd Houston - Breakfast included - Pet friendly - Parking included - Free WiFi 8.2 Very good 223 reviews CA $75 CA $88 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Houston-Hotels-Super-8-By-Wyndham-Houston-NW-Beltway-8.h57184691.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=731c41c7-da2b-44e6-ac13-45729972073c&top_cur=CAD) Ad ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/94000000/93250000/93249900/93249847/543c3e24.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Studio 6 Webster, TX Houston - 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Breakfast included - Parking included - Free WiFi - Restaurant 6.6 1,013 reviews CA $68 CA $79 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Houston-Hotels-Sonesta-Essential-Houston-Energy-Corridor.h68029.Hotel-Information?chkin=2026-1-22&chkout=2026-1-23&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=731c41c7-da2b-44e6-ac13-45729972073c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Country-Inn-Suites-By-Radisson.h903270.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Country-Inn-Suites-By-Radisson.h903270.Hotel-Information) ## About the area Houston is home to Country Inn & Suites by Radisson, Houston Northwest, TX. Travelers who have shopping on the agenda can visit Houston Premium Outlets and CityCentre. Traders Village and Cosmic Jump Indoor Trampoline Park are also worth visiting. Spend some time exploring the area's activities, including golfing. [Visit our Houston travel guide](https://www.expedia.ca/Houston.dx178265) [View more Aparthotels in Houston](https://www.expedia.ca/Houston-Apart-Hotels.d178265-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.91934%2C-95.61027&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Wym513LbV4dFx295aegBPFq-pZk=) 12915 FM 1960 Rd W, Houston, TX, 77065 ### What's nearby - ![Texans Vs Bears ](https://images.trvl-media.com/place/1503/e9e0c365-cf4d-4e4b-b714-f9dd65c34baf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) NRG Stadium 30 min drive \- 48.2 km - HCA Houston Healthcare North Cypress 3 min drive \- 3.0 km - North Cypress Medical Center 3 min drive \- 3.0 km - Cypress Fairbanks Medical Center 6 min drive \- 3.0 km - New Medical Horizons II 6 min drive \- 3.0 km ### Getting around - Houston Station 27 min drive - George Bush Intercontinental Airport (IAH) 38 min drive ### Restaurants - McDonald's 14 min walk - Speedy Stop 16 min walk - Fogo de Chão 16 min walk - Dutch Bros Coffee 7 min walk - Starbucks 3 min drive ## About this property ### Country Inn & Suites by Radisson, Houston Northwest, TX Aparthotel in Houston with free breakfast and a fitness center This smoke-free aparthotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV with satellite channels. Premium bedding, a coffee/tea maker, and free local calls are among the other amenities available to guests. Limited housekeeping is available. Country Inn & Suites by Radisson, Houston Northwest, TX offers 65 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium satellite television is provided. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on weekdays only. Recreational amenities at the aparthotel include an outdoor pool and a fitness center. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/9000000/8120000/8120000/8119910/46513621.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites Northwest - Cy - Fair Houston - Breakfast included - Parking included - Free WiFi - Air conditioning 8.8 Excellent 921 reviews CA $90 CA $106 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=8119910&PinnedHotelID=8119910&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)](https://images.trvl-media.com/lodging/18000000/17410000/17404400/17404339/78db2c23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn & Suites by Wyndham Houston NW Cypress Houston - Pool - Breakfast included - Pet friendly - Parking included 8.0 Very good 648 reviews CA $81 CA $95 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=17404339&PinnedHotelID=17404339&HadPinnedHotel=true®ionId=-1&adults=2) ![Pillowtop beds, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/55800/55709/58735d5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites Houston Northwest - 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Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=533973&PinnedHotelID=533973&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16030000/16025600/16025555/65aec962.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Econo Lodge Inn & Suites Houston NW - CY - Fair Houston - Parking included - Free WiFi - Air conditioning - Laundry 8.0 Very good 648 reviews CA $77 CA $90 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=16025555&PinnedHotelID=16025555&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### Dining - Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends - Coffee and tea in common areas ### Bedrooms - Premium bedding ### Bathroom - 1 private bathroom - Free toiletries - Towels provided ### Entertainment - 50-inch TV with premium satellite channels - Library ### Outdoor areas - Garden - Picnic area - Terrace ### Laundry - Laundry facilities - Laundry service ### Work spaces - Business center - Desk - Desk chair - Meeting room ### Comfort - Air conditioning ### Pets - Pet friendly - Welcoming dogs only - 2 pets total (up to 50 lbs per pet) - Fee: USD 57.50 per pet per day - Service animals exempt from fees - Pets allowed in specific rooms ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Wheelchair accessible (may have limitations) - Smoking not allowed ### Services and conveniences - 24-hour front desk - ATM - Free local calls - Housekeeping on weekdays only - Iron/ironing board - Luggage storage - Multilingual staff - Phone - Safe - Safe at front desk - Vending machine ### Location highlights - Near a hospital ### Things to do - Gym - Golfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 3 floors - 65 units - Banquet hall - Garden ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2 AM Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 57.50 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 50 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 57.50 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention The seasonal pool will be open from May 31 to October 31 ### Property is also known as Holiday Inn Express Houston-Nw Country Inn Carlson Houston Northwest TX Country Carlson Houston Northwest TX Country Inn Suites by Radisson Houston Northwest TX Country Inn & Suites by Radisson, Houston Northwest, TX Houston ## Frequently asked questions ### Does Country Inn & Suites by Radisson, Houston Northwest, TX have a pool? ### How much does it cost to stay at Country Inn & Suites by Radisson, Houston Northwest, TX? ### Is Country Inn & Suites by Radisson, Houston Northwest, TX pet-friendly? ### How much is parking? ### What time is check-in at Country Inn & Suites by Radisson, Houston Northwest, TX? ### What time is check-out at Country Inn & Suites by Radisson, Houston Northwest, TX? ### Where is Country Inn & Suites by Radisson, Houston Northwest, TX located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Country Inn & Suites by Radisson, Houston Northwest, TX Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 258 8 - Good 229 6 - Okay 151 4 - Poor 111 2 - Terrible 180 ## Reviews ### 6/10 Okay #### James Nov 17, 2025 Liked: Cleanliness Disliked: Property conditions & facilities Staff was courteous. The pool was closed..room weren't in the best shape. ##### James Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Juan Sep 27, 2025 Liked: Cleanliness, room comfort, communication Staff was really nice. Room was clean and ac was working in great condition. ##### Juan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jesse Jun 19, 2025 Liked: Cleanliness, room comfort, communication Easy to check in the staff was nice and friendly the bed was comfy and the room was clean ##### Jesse Stayed 1 night in Jun 2025 ### 6/10 Okay #### Mehmet ali Sep 11, 2025 Liked: Communication The location is good, near to shopping markets and restaurants. The staff was helpful. Cleannes is 3 average. The breakfast was poor. ##### Mehmet ali Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### John Feb 4, 2025 Liked: Cleanliness, room comfort, communication We stay here several times per year when in Houston to visit the grandkids. It’s quiet, the beds comfortable, and the breakfast is always hot and plentiful. ##### John Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Rebecca Dec 4, 2023 Liked: Cleanliness, room comfort, communication Nice stay, good breakfast ##### Rebecca Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Tosha Jun 3, 2025 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities Staff was great...just odor in entire building..carpet needs to pulled out and some renovations could be made ##### Tosha Stayed 1 night in Jun 2025 ### 4/10 Poor #### Laurie Oct 8, 2025 Liked: Cleanliness Disliked: Property conditions & facilities, communication The first problem was the tub had no stopper for a bath. The receptionist said she’d call housekeeping. Never happened. There was no hot water for five days. The pool was closed by the Harris County health department. The gym was permanently closed. Housekeeping changed the towels every day but only made the bed every other day. The tv had a webpage pop up that said I had to join something to watch. I ask the desk clerk. He said “we fix”. Nothing happened. The room was clean and comfortable. ##### Laurie Stayed 6 nights in Sep 2025 ### 4/10 Poor #### Anita Jun 2, 2025 The bathroom needs updating, hole in the window, holes in the sheets on bed, toilet seat stained. Mattress very uncomfortable. Staff very friendly ##### Anita Stayed 1 night in May 2025 ### 2/10 Terrible #### Yesenia Jul 28, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Pictures of this property are so deceiving. Hotel is pet friendly in ALL rooms. There were fleas that bit one of my kids and roaches in rooms. Carpets are filthy, shower curtain was being held by piece of wood. Hotel did not want to do anything about the situation even though we notified them of the incident with in 10min of checking in. Said they could not refund us and there was no supervisor we could talk to. ##### Yesenia Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Trimaine Oct 7, 2025 Disliked: Cleanliness, room comfort, communication #### Trash never stay here again The main hallway smells like piss and pneumonia on the old carpet. As soon as he try to give me a room on the first floor, when I walked in it smelled like mold. I went to the front desk and asked for a different room or my money back. He moved me to the third floor, the bathroom tub was rusted and peeling. The hot water lasted about five minutes and once I try to inform the guy at the front desk, he said it was new hot water heaters. I couldn’t take a hot shower because the water did not say hot. The room service lady came to the door saying something (hell idk because I only speak English and not Spanish) and I told her to come in but she never came in to clean the room. It’s not fair when they have staff that cannot speak English and this is America and I will not be learning to speak Spanish. (The lobby looks good) ##### Trimaine Stayed 2 nights in Sep 2025 ### 8/10 Good #### KEYONA Sep 29, 2023 Liked: Property conditions & facilities, communication Breakfast was awsome ##### KEYONA Stayed 2 nights in Sep 2023 ### 8/10 Good #### Lenin May 21, 2024 Liked: Cleanliness, property conditions & facilities, communication Excellent service ##### Lenin Stayed 1 night in May 2024 ### 6/10 Okay #### Thomas Mar 31, 2025 Disliked: Property conditions & facilities The elevator was out of order. Carpet needs to be replaced. The room was a bit warm even with the ac on full blast. Not a bad place. Just not a great place. ##### Thomas Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Tanika Nov 18, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean comfortable ##### Tanika Stayed 1 night in Nov 2023 ### 10/10 Excellent #### John Feb 6, 2024 Liked: Cleanliness, room comfort, communication #### Our go-to stop We have stayed here several times when we come visit my son and family. It is a great location and easy to get to. The food is decent. The one blemish was the juice machine was out of order throughout our 3 night stay. However, it was being repaired the morning we left. ##### John Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### mylaa May 31, 2024 Liked: Cleanliness, property conditions & facilities, communication Cleaning issue. Customer service is excellent. Surrounding area have good restaurants, market center and gas stations. ##### mylaa Stayed 2 nights in May 2024 ### 2/10 Terrible #### Raymonde Mar 18, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Although this hotel is located in a wonderful location with a lot of restaurants walking distance, the hotel itself is terrible. The first room I was assigned had no lock on the door. The second room was beyond filthy! Cockroaches in both the bathroom and on the room door, black mold growing on the walls in the bathroom, blood stains on the carpet, and random wet spots on the carpet. Checked out after 3 hours. DO NOT STAY HERE!!!!! ##### Raymonde Stayed 3 nights in Mar 2025 ### 8/10 Good #### Jacqulin Jan 25, 2024 Liked: Cleanliness, room comfort, communication #### Not to bad but not 5 star either Very friendly staff, and quiet hotel. The room was clean but they need a little updates in the bathrooms. Also the carpet in the halls needs to be replaced. Wasn’t too impressed with the very small breakfast but it wasn’t too bad either. We’d stay again for a night if needed. ##### Jacqulin Stayed 1 night in Jan 2024 ### 4/10 Poor #### Dominic Apr 21, 2024 Liked: Amenities, communication Disliked: Cleanliness Lobby is nice, updated and clean but get to the rooms and they smell like cigarettes and we killed 2 roaches in our room. We were uneasy about sleeping in the bed but we only stayed one night so we didn’t see the need to throw a fit otherwise i would’ve asked for a refund. ##### Dominic Stayed 1 night in Apr 2024 ### 6/10 Okay #### Eddie Mar 31, 2024 #### Decent place to stay for the price Overall a clean hotel and close to all type of restaurants and stores. Someone was smoking and the hallways and elevator smelled like smoke which was horrible for me and our son due to breathing issues. Our room key kept messing up and the air conditioner made this ridiculously loud noise. It’s a nice place to stay if you don’t plan on being in your room long. Oh and the pool was cold and some strange man kept walking around the building trying to get us to tell him where our room was which was very weird (luckily my husband was never more then a few feet away) ##### Eddie Stayed 1 night in Mar 2024 ### 4/10 Poor #### Verified traveller Sep 8, 2023 #### Look elsewhere. Definitely not somewhere you want to stay because you're looking for greaf amenities or a nice hotel. In a pinch, this location helped my family out. It was only for 1 night. It's dirty, it smells bad, and nothing about the property is comforting. I would not recommend. ##### Verified traveller Stayed 1 night in Sep 2023 ### 4/10 Poor #### paul Dec 27, 2023 Disliked: Room comfort, communication #### Better staying somewhere else. Room smelled. Property dirty. Carpets stained and in need of replacement. Shower had stains. Window leaked in the rain. Breakfast was less than we expected. The people are trying but they really need to close and renovate. Hallways smelled of incense with a stale weed undertone. Beds were comfortable. ##### paul Stayed 3 nights in Dec 2023 ### 6/10 Okay #### Briana Feb 21, 2024 Disliked: Cleanliness, property conditions & facilities The staff was very polite when I checked in. The hotel room was just ok. The lamp plugs did not work to charge your phone or any other device. The telephone (land line) did not work in the. The door lock latch was broken. Room was by the emergency exit so I propped the desk chair under the door knob for the night. ##### Briana Stayed 1 night in Feb 2024 ### 6/10 Okay #### alexis Jan 26, 2024 Liked: Communication Disliked: Property conditions & facilities There was crayon markings all over the wall, the shower was falling apart and peeling, the bathroom door had been kicked in and put back together by what looked like a 12 year old. The ceiling had obvious water damage, carpet very old and dingy. We showered on towels to avoid standing barefoot, and no one took their shoes off on the carpet. Staff very nice though. ##### alexis Stayed 2 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Hyatt Place Houston/Galleria](https://www.expedia.ca/Houston-Hotels-Hyatt-Place-HoustonGalleria.h12294828.Hotel-Information) > > [JW Marriott Austin](https://www.expedia.ca/Austin-Hotels-JW-Marriott-Austin.h8778760.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.ca/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel](https://www.expedia.ca/Houston-Hotels-Heights-House-Hotel.h50569221.Hotel-Information) > > [DoubleTree by Hilton Hotel & Suites Houston by the Galleria](https://www.expedia.ca/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Suites-Houston-By-The-Galleria.h20116.Hotel-Information) > > [Homewood Suites Houston Downtown](https://www.expedia.ca/Houston-Hotels-Homewood-Suites-Houston-Downtown.h13173758.Hotel-Information) > > [InterContinental Houston by IHG](https://www.expedia.ca/Houston-Hotels-InterContinental-Houston-Medical-Center.h23830866.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.ca/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [The Laura Hotel, Houston Downtown, Autograph Collection](https://www.expedia.ca/Houston-Hotels-Alessandra-Hotel.h20052335.Hotel-Information) > > [Hotel Van Zandt](https://www.expedia.ca/Austin-Hotels-Hotel-Van-Zandt.h10269315.Hotel-Information) > > [Hotel Zaza Houston Museum District](https://www.expedia.ca/Houston-Hotels-Hotel-Zaza-Houston-Museum-District.h3306.Hotel-Information) > > [The Moran CITYCENTRE](https://www.expedia.ca/Houston-Hotels-The-Moran-CITYCENTRE.h2302841.Hotel-Information) > > [Grand Hyatt San Antonio River Walk](https://www.expedia.ca/San-Antonio-Hotels-Grand-Hyatt-San-Antonio-River-Walk.h1848212.Hotel-Information) > > [The Royal Sonesta Houston Galleria](https://www.expedia.ca/Houston-Hotels-Royal-Sonesta-Houston-Galleria.h878652.Hotel-Information) > > [C. 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