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Reviews of Hilton Vacation Club Grande Villas Orlando

3.5 out of 5
Hilton Vacation Club Grande Villas Orlando
12118 Turtle Cay Circle, Orlando, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1934 out of 2661 reviews" "
Rating 8 - Good. 493 out of 2661 reviews" "
Rating 6 - Okay. 130 out of 2661 reviews" "
Rating 4 - Poor. 50 out of 2661 reviews" "
Rating 2 - Terrible. 54 out of 2661 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jacob

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in May 2024

10/10 Excellent

Linda

Travelled with partner
Amazing villa would come again!!!
Stayed 4 nights in Apr 2024

8/10 Good

Paul, Corner Brook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very dated but clean. The property its self is well maintained. There are two pools which is great. It is a great location.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Great stuff!
Stayed 3 nights in May 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Had everything we needed and more
Stayed 4 nights in May 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are well taken care of, staff were friendly and accessible. Pool was a plus and activities for the kids were nice.
Stayed 7 nights in Apr 2024
Response from The front desk team on May 7, 2024
Thank for your feedback! we appreciate it!

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was excellent....
Stayed 5 nights in Apr 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Letroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas are extremely spacious and the resort is conveniently located to nearby attractions.
Stayed 4 nights in May 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cheryl

Travelled with family
All the adult male emoyees at the store on site were borderline pedophiles. Hitting on my 13 yr old grandaughter, her14 yr old friend snd myself! Since We didn’t have a rental car we had no choice, but to utilize that store at times and it was very uncomfortable I will be filing a formal complaint with management The workers were very noisy throughout the day and early evening
Stayed 5 nights in May 2024

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was steal for me and my husbands honeymoon to Disney World and Universal! It is also close to Disney Springs and the outlet mall!! For the price and location would definitely stay again!!
Stayed 5 nights in Apr 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

J

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I expected more from a Hilton property. Unfortunately, the 1 bedroom suite was very dark and gloomy. The property is very outdated. We experienced pests (roaches) in the 2 days we were there. It was a bit noisy since the pool closes at 11pm. I was called at 8am to move my care since a crane needed the spot. Lastly, a guest was smoking marijuana in the car at 9am.
Stayed 3 nights in May 2024
Response from The front desk team on May 7, 2024
Thank you for your feedback, we will be addressing your concerns

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and clean and great stuff
Stayed 6 nights in Apr 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Caira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent area, friendly and attentive employees. Convenient location
Stayed 3 nights in May 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 3 nights in May 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

April

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and lovely to walk though. I appreciated the cleanliness and amenities of the room. Overall a great experience.
Stayed 4 nights in Apr 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Darlene

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Had a great stay. Property was well maintained
Stayed 4 nights in Apr 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious. Clean and quiet. Loved it.
Stayed 1 night in Apr 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lila

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The front desk team on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, awesome rooms
Stayed 7 nights in Apr 2024
Response from The front desk team on Apr 30, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service
Property was small and easy to navigate around. There were a few things that looked like they could use some fixing up around the property
Stayed 4 nights in Apr 2024
Response from The front desk team on Apr 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! This property has everything your family needs for a holiday. Close to Disney and universal. Would definitely stay here again
Stayed 3 nights in Apr 2024
Response from The front desk team on Apr 30, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The front desk team on Apr 30, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

HEATHER

Travelled with partner
Disliked: Staff & service
Stayed here in December and enjoyed our stay. Decided to come back last week and Expedia has false advertising. Says one bedroom had dryer and dishwasher and has neither. Will never trust or stay again.
Stayed 3 nights in Apr 2024
Response from The front desk Team on Apr 30, 2024
Thank you for your feedback, we will be addressing your concerns

10/10 Excellent

Shayla, GIBSONTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. It's conveniently located. I highly recommend it.
Stayed 2 nights in Apr 2024
Response from The front desk team on Apr 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Conroy

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good, had no issues with nothing
Stayed 3 nights in Apr 2024
Response from The front desk team on Apr 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shelley

Liked: Amenities
Clean
Stayed 4 nights in Apr 2024
Response from The front desk team on Apr 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ashle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely recommend , so many activities, clean , overall had a really good experience!
Stayed 3 nights in Apr 2024
Response from The front desk team on Apr 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

DEENA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved the condo style hotels. made our stay a home away from home
Stayed 4 nights in Mar 2024
Response from The front desk team on Apr 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elizabeth, Prince George

Travelled with family
Beautiful landscaping & great pools. Onsite store/bistro was super - good food & friendly staff. Shuttle to Disney was a nice perk. Highly recommend this place for families.
Stayed 6 nights in Apr 2024
Response from The front desk team on Apr 26, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

JULIA, Christiansted

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
First room had the AC unit taken apart and left everywhere. They moved us to another room that had an AC unit that sounded like an airplane and no water pressure in the shower. They fixed these two items so the second night was better. The floor in the bathroom didnt feel like it had been mopped in forever. My daughter left her blanket on the edge of the bed. We called several hours after checkout and they said the item was no where to be found. My daughter only sleeps with the blanket and it had already been thrown away. Just a little humanity goes a long way. Call the guest and tell them they left something and possibly something sentimental. They knew how to get in contact with me about their checkout policy and welcome me to the hotel so I know they have my number. We are lacking humanity.
Stayed 2 nights in Apr 2024
Response from The front desk team on Apr 24, 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

gerald, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from The front desk team on Apr 24, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely no complaints about our stay. The property was clean and in a great location. We were allowed to check in about 4 hours early and had a wonderful and relaxing stay!
Stayed 4 nights in Apr 2024
Response from The front desk team on Apr 24, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024
Response from The front desk team on Apr 24, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Suzette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an absolutely great place. 2nd year in a row visiting wish you weren’t booked for years
Stayed 4 nights in Apr 2024
Response from The front desk team on Apr 24, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I would have given this property a 5 star, except for the mini mart and outside bar which there was always one or two people working so it always took so long to get anything. The staff was fantastic though! The suite was spacious clean and beautiful. Checking in was easy and location was convenient. The Mini Mart needs to offer more - better quality coffee. Better quality wine and other products. The bar should offer Spirits and overall higher quality. Must have more than one person working in the evening. I would stay here again!
Stayed 3 nights in Apr 2024
Response from The front desk team on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Claudette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Property was clean.
Stayed 14 nights in Apr 2024
Response from The front desk team on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Russell E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property! Close to everything. Will definitely stay again.
Stayed 5 nights in Apr 2024
Response from The front desk team on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Taiwo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nice.
Stayed 3 nights in Mar 2024
Response from The front desk team on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone in family absolutely loved this resort! And ages were ranging from 3 year old, 12 , 26 and 47. There was a little bit of Florida paradise for each of us. Great playground, mini golf, pools, walking paths around buildings, hammocks, fire pits. Suites were spacious, you couldn't hear other guests, bathrooms amazing, showers warm, patio just enough for all 5 of us to sit. Bed was comfortable, I never slept in cozier bed then there. A little convenience store/restaurant/bar in the back had every necessity that we needed plus great gifts to take home, great food for breakfast and dinner. People that worked in that store are the most wonderful group of people we met! Property was easy accessible with a car to everything, Disney Worlds, Universal and all the great restaurant chains and gift stores. I liked that it was close but away from Disney hustle. I wanted to rest in Florida and this property made our stay the most wonderful vacation ever!
Stayed 4 nights in Apr 2024
Response from The front desk team on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mikhya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The front desk team on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Xian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great!
Stayed 5 nights in Apr 2024
Response from The front desk team on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 5 nights in Apr 2024
Response from The front desk team on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and well maintained. Staff friendly and attentive. The tiki bar was a bit basic and could do with an upgrade! The shop prices were massively overpriced. The kingsize bed was super comfy, our only complaint is that the pillows were too big and hard, meaning you had to sleep with your neck crooked. Lovely fire pits and bbqs to use dotted around.
Stayed 2 nights in Apr 2024
Response from The front desk team on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ruben Fernando Y. Jr.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort for the price point! Proximity to parks, Disney Springs, and shopping is great. My 6 year old was sad when we were about to leave as he liked the pool and mini golf.
Stayed 5 nights in Apr 2024
Response from The front desk team on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Property!
Stayed 3 nights in Apr 2024
Response from The front desk team on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Will return
Stayed 4 nights in Apr 2024
Response from The front desk team on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

brahiam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the family, lots of fun activities. The room layouts are great. The 2 things I would improve are the rooms are staring to look a bit outdated and the food was not of great quality. Breakfast pancakes and waffles are frozen eggos.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property a mile away from Disney Springs. Room was specious and clean. Dishwasher and laundry in room. Staff very friendly and helpful.Loved the balcony with the table outside. We will definitely go back next time we are in Orlando.
Stayed 5 nights in Apr 2024
Response from HGV Front desk on Apr 16, 2024
Thanks for staying with us. We appreciate your feedback!