Breakfast and dinner served, Italian cuisine
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Reviews of The Fleming Hong Kong

4 out of 5
The Fleming Hong Kong
41 Fleming Road, Wanchai, Hong Kong

Reviews

9.2

Wonderful

Rating 10 - Excellent. 573 out of 889 reviews" "
Rating 8 - Good. 256 out of 889 reviews" "
Rating 6 - Okay. 45 out of 889 reviews" "
Rating 4 - Poor. 7 out of 889 reviews" "
Rating 2 - Terrible. 8 out of 889 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel in a very convenient location in Wan Chai with fantastic design features and nice touches throughout.
Stayed 2 nights in Apr 2024

10/10 Excellent

nuttakorn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are frequently visited HKG. Mostly we stayed in The Fleming HKG. Hotel is consistency for overall and reliable.
Stayed 1 night in Apr 2024
Response from Assistant Guest Experience Manager on Apr 23, 2024
Dear Nuttakorn, Thank you for sharing your comments with us and expressing an overall positive experience while staying at The Fleming. We look forward to being of your service in the near future, and provide you with another excellent experience once again. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel
Stayed 3 nights in Feb 2024
Response from Guest Experience Team on Feb 29, 2024
Dear Mark,Thank you for sharing your comments with us and expressing an overall positive experience while staying at The Fleming.We look forward to being of your service in the near future, and provide you with another excellent experience once again.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. We had the largest room - it was quite comfortable and spacious for our party of two 2. Excellent staff. 3. Hotel is near many restaurants and public transportation. 4. Breakfast was good, fresh and tasty but the menu was the same for 4days.
Stayed 4 nights in Feb 2024
Response from Guest Experience Team on Feb 26, 2024
Dear Eric,It’s our great pleasure to thank you for having shared your experience with us. We appreciate your kind review towards our design, location and team of professionals, and we are delighted to learn that our nautical design made your experience with us more memorable.We hope to have the opportunity to welcome you back in the near future. With warm regards Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Rosie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I didn’t like the location …the view was all apartment air condicioners and laundry hanging from balconies and its right in front of fwy off ramp … but it was clean stuff we’re friendly and helpful
Stayed 3 nights in Feb 2024
Response from Guest Experience Team on Feb 26, 2024
Dear Rosie, Thank you for your comments and feedback, both the positive and the not so, is invaluable allowing us to continue to improve upon both our product and its delivery. To provide outstanding services is one of our highest priorities and we’re most grateful that you've enjoyed our warm hospitality. We hope to have the opportunity to welcome you back in the near future. With warm regards Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location
Stayed 3 nights in Feb 2024
Response from Guest Experience Team on Feb 26, 2024
Dear Michael, It is a pleasure to learn that our team had succeeded in providing a comfortable and enjoyable stay for you. We take pride in catering to our guests' needs the best way possible. We look forward to being of your service in the near future, and provide you with another excellent experience once again. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Soo Jin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nautical themed designer hotel
Beautiful and unique boutique hotel will nautical theme. Rooms were decorated in a very visually pleasing and comfortable way. Service is very efficient and friendly. I would definitely stay again.
Stayed 3 nights in Jan 2024
Response from Guest Experience Team on Jan 25, 2024
Dear Soo Jin,Thank you very much for your wonderful review about your recent stay at The Fleming. We have a minimalist décor that embraces Hong Kong's heritage and its maritime history, making it possible for our guests to immerse themselves in a comfortable and relaxed space, while enjoying our luxurious and modern fittings.Thank you again for staying with us at The Fleming. We look forward to welcoming you back in the near future.With warm regards,Yolanda WongGuest Experience Supervisor

8/10 Good

Shen Hui Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jan 2024
Response from Guest Experience Team on Jan 23, 2024
Dear Shen Hui Joel,Thank you for staying at The Fleming and taking the time to share your experience with us.It is always a pleasure learning that we had succeed in providing a satisfying stay. We hope it will not be long before we can be of your service again. With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Fleming was fantastic. We got upgraded to the XL room to celebrate our wedding anniversary, also found a hand-written card from the staffs. The room was spacious and very clean. Pillows were comfortable. The shower pressure was perfect. The staffs at the counter were friendly and fluent in English. Check in and out were less,than 5 mins each time. Will definitely return to Fleming if we were to visit Hong Kong again.
Stayed 3 nights in Jan 2024
Response from Guest Experience Team on Jan 23, 2024
Dear Amanda,On behalf of The Fleming, we would like to thank you for taking the time to write us this amazing review.We really appreciate your compliments on our meticulous design and helpful team, as we constantly endeavor to provide an enjoyable stay for our guests.We hope it will not be long before we get to welcome you back and make your next stay another unforgettable experience with us!With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, recommended!
Very responsive, helped us arrange a wheelchair. Thank you!
Stayed 4 nights in Jan 2024
Response from Guest Experience Team on Jan 23, 2024
Dear Olivier,It is a pleasure to learn that our team had succeeded in providing a comfortable and enjoyable stay for you. We take pride in catering to our guests' needs the best way possible.We look forward to being of your service in the near future, and provide you with another excellent experience once again.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the hotel. Friendly and helpful staff, beautifully decorated and thoughtfully designed hotel room, convenient location.
Stayed 1 night in Jan 2024
Response from Guest Experience Team on Jan 18, 2024
Dear Yi,On behalf of The Fleming, we would like to thank you for taking the time to share such wonderful review online. We are delighted to know that you have enjoyed your stay and that you appreciate our design, location, and warm hospitality. We look forward to welcoming you back again in the near future.With warm regards,Yolanda WongGuest Experience Supervisor

2/10 Terrible

Patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor reception staff support
Stayed 2 nights in Jan 2024
Response from Guest Experience Team on Jan 11, 2024
Dear Patrick,Thank you for your review. It was our pleasure to have you staying with us, yet we regret that our hotel did not meet your expectations. We will definitely address this to the related department to enhance our performance and overall hospitality services. I do hope that we will have the opportunity to welcome you back to The Fleming.With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Experience Team on Jan 23, 2024
Dear Ivan,Thank you for the 5/5 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda Wong Guest Experience Supervisor

10/10 Excellent

Wei Yin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fleming is one of the most comfortable stay located in Wan Chai. Everything from the decor, the staff attentiveness and the room was on point! Thank you for the free upgrade and the birthday cake! Definitely went over and beyond with the note too :) Would definitely return!
Stayed 3 nights in Dec 2023
Response from Guest Experience Team on Dec 27, 2023
Dear Wei Yin,Thank you very much for your wonderful review about your recent stay at The Fleming. To provide outstanding services is one of our highest priorities and we’re most grateful that you've enjoyed our warm hospitality. We hope it will not be long before we get to welcome you back and make your next stay another unforgettable experience with us!With warm regards,Yolanda WongGuest Experience Supervisor

2/10 Terrible

Chun Yat

Stayed 4 nights in Dec 2023
Response from Guest Experience Team on Dec 27, 2023
Dear Chun Yat,Thank you for your review. It was our pleasure to have you staying with us, yet we regret that our hotel did not meet your expectations. If you have any further feedback, please do not hesitate to let us know. Your feedback is the only way in which we can improve areas which need attention.With warm regards, Yolanda WongGuest Experience Supervisor

8/10 Good

Kok Pheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and well furnished with attention to details. The staff service is commendable, always obliging and courteous. The location is good, within walking distance to various public transport modes. Dining options are a-plenty in the neighbourhood.
Stayed 2 nights in Dec 2023
Response from Guest Experience Team on Dec 23, 2023
Dear Kok Pheng,On behalf of The Fleming, we would like to thank you for taking the time to share such wonderful review online. We are delighted to know that you have enjoyed your stay and that you appreciate our design, location, and service.We look forward to welcoming you back again in the near future.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing room. Staff are excellent.
Stayed 3 nights in Dec 2023
Response from Guest Experience Team on Dec 11, 2023
Dear Peter,Thank you for sharing your comments with us and expressing an overall positive experience while staying at The Fleming.We look forward to being of your service in the near future, and provide you with another excellent experience once again.With warm regards,Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in Hong Kong, loved everything about it.
Stayed 4 nights in Nov 2023
Response from Guest Experience Team on Dec 1, 2023
Dear Robin,Thank you for sharing your comments with us and expressing an overall positive experience while staying at The Fleming.We look forward to being of your service in the near future, and provide you with another excellent experience once again.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully styled hotel in the centre of the vibrant Wan Chai district of Hong Kong. Perfect for delving right into local culture.
Stayed 4 nights in Nov 2023
Response from Guest Experience Team on Dec 1, 2023
Dear Robin,Thank you very much for your wonderful review about your recent stay at The Fleming. Our hotel does in fact have a fortunate location being in the hearth of Hong Kong’s legendary Wan Chai neighborhood, a hangout for those in the know who don’t just want to visit Hong Kong, but be plugged in to the life of the city. We look forward to welcoming you back again in the near future.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Local recommendations for food and needed items. Cannot say enough about how friendly/helpful the hotel staff was. Bravo
Stayed 1 night in Oct 2023
Response from Guest Experience Team on Oct 9, 2023
Dear Oscar,Thank you for giving us such delightful review here! It is wonderful to see that you appreciate our room amenities and friendly hospitality. As we aim to achieve the highest standards of hospitality services, your kind words for our team have certainly given us a pat on the shoulder. We look forward to welcoming you again at The Fleming! With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Han I

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2023
Response from Guest Experience Team on Oct 5, 2023
Dear Han I,Thank you for staying at The Fleming and taking the time to share your experience with us. It is always a pleasure learning that we had succeed in providing a satisfying stay in various aspects. We hope it will not be long before we can be of your service again. With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Excellent

Mengjie

Stayed 3 nights in Aug 2023
Response from Assistant Guest Experience Manager on Aug 26, 2023
Dear Mengjie, Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Ping-Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Guest Experience Team on Aug 23, 2023
Dear Ping-Chen, Thank you for the 5/5 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda Wong Guest Experience Supervisor

10/10 Excellent

Xiwen

Stayed 2 nights in Aug 2023
Response from Assistant Guest Experience Manager on Aug 31, 2023
Dear Xiwen, Thank you for the 5 out of 5 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Sarah Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic property! The staff were all kind and helpful, and it truly made my stay in Hong Kong better!
Stayed 3 nights in Jul 2023
Response from Assistant Guest Experience Manager on Jul 29, 2023
Dear Sarah Marie ,Thank you for your very kind words and for taking the time to write such a positive review following your recent stay at The Fleming.We really appreciate your compliments on our meticulous design and professional service. We have a minimalist décor that embraces Hong Kong's heritage and its maritime history, making it possible for our guests to immerse themselves in a comfortable and relaxed space, while enjoying our luxurious and modern fittings. Thank you again for staying with us at The Fleming. We look forward to welcoming you back in the near future.With warm regards,Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Nicole

Stayed 1 night in Jun 2023
Response from Assistant Guest Experience Manager on Jul 4, 2023
Dear Nicole, Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Matthew Yuen Assistant Guest Experience Manager

8/10 Good

Ramon

Stayed 4 nights in Jun 2023
Response from Guest Experience Team on Jul 3, 2023
Dear Ramon,Thank you for staying at The Fleming and taking the time to share your experience with us. We are delighted to know that you have enjoyed your stay and we hope it will not be long before we can be of your service again. With warm regards, Yolanda WongGuest Experience Supervisor

10/10 Excellent

Gigi

Liked: Cleanliness, staff & service, property conditions & facilities
An exceptional boutique hotel. I am so happy I found this little gem and made it my home for 4 nights. Loved the chic interior and modern comforts. Upon arrival I was greeted by their customer experience manager, Matthew. He was friendly and made me feel welcomed. He also shared a lot of great recommendations. Anson at the front desk really my stay extra special. He was kind and genuine. He went above and beyond in ensuring I had everything I needed and more. Thank you. I highly recommend the Fleming for a 5 star stay in Hong Kong and would most definitely stay here again.
Stayed 4 nights in Apr 2023
Response from Assistant Guest Experience Manager on Jul 4, 2023
Dear Gigi, Thank you very much for your delightful review about your recent stay at The Fleming!We are very excited to hear that you enjoyed our friendly and personalized hospitality services. All the team members here aim to create an atmosphere and feeling of home and comfort for all of our guests. When the full hotel experience creates a great long-lasting impression for our guests, this is the best compliment a hotelier can receive!We will definitely miss you and we can't wait to have you as our guest again soon! Please feel free to contact me if you have any plans staying with us again for your next visit in Hong Kong for business or leisure. With warm regardsMatthew YuenAssistant Guest Experience Manager

10/10 Excellent

Haruko

Stayed 7 nights in Jun 2023
Response from Guest Experience Team on Jun 20, 2023
Dear Haruko, Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda Wong Guest Experience Supervisor

10/10 Excellent

Chun-Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Exceeded my expectations.
Landed in Hong Kong at 5AM and arrived at the Fleming Hotel at 8am. Only 8 Min walk from Wan Chai station. Tired, exhausted and lacking sleep i went to check in, expected to be asked to come back closer to 3PM check out time. Was pleasantly surprised to be able to check in and freshen up without asking and a room upgrade to a big room!! The service and room and the building was impeccable and exceeded my expectations!! The hotel underwent a renovation and has a Star Ferry theme from what i was told. A BIG SINCERE THANK YOU TO Mulder and the rest of the front desk staff that i interacted during my stay. It was a great start to my fantastic holiday. Thanks again.
Stayed 1 night in May 2023
Response from Assistant Guest Experience Manager on May 29, 2023
Dear Chun-Chang,On behalf of The Fleming, we would like to thank you for taking the time to share such wonderful review online. We are delighted to know that you have enjoyed your stay and that you appreciate our professional service and location. We look forward to welcoming you back again in the near future.With warm regards,Matthew Yuen Assistant Guest Experience Manager

6/10 Okay

renee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok
Overall it was ok. The staff was really nice and the room was very clean. However we are at 6th floor and the hotel is right next to a busy road. it’s pretty noisy throughout the night. The king bed is a little small.
Stayed 1 night in May 2023
Response from Assistant Guest Experience Manager on May 25, 2023
Dear Renee, Thank you for sharing your comments, giving us an opportunity to understand where we can enhance our services. We sincerely apologize that you experienced some challenges during your stay. All your comments have been passed over to the relevant department, with the intention of improving the quality throughout the hotel. We do hope that we will have the opportunity to welcome you back to The Fleming. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Francesca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Very clean hotel. Good location
Stayed 3 nights in Apr 2023
Response from Guest Experience Team on Apr 12, 2023
Dear Francesca,Thank you very much for your wonderful review about your recent stay at The Fleming. We are delighted to know that you have enjoyed your stay and that you appreciate our room, location, and our warm hospitality.We look forward to welcoming you again for your next visit in Hong Kong! With warm regards,Yolanda WongGuest Experience Supervisor

6/10 Okay

Tang Bigar

Liked: Cleanliness, staff & service, amenities
I think the room I small. And I have to paid price for the half day in order to check out at 8pm. And they locked my room Two times. Last the was just 10 mins to 8pm. I couldn’t get in to pick up the luggage after dinner. They have no facilities. How can it be a 4 stars hotel?
Stayed 5 nights in Mar 2023
Response from Assistant Guest Experience Manager on Mar 14, 2023
Dear Tang Bigar, Thank you for sharing your comments, giving us an opportunity to understand where we can enhance our services. We sincerely apologize that you experienced some challenges during your stay. All your comments have been passed over to the relevant department, with the intention of improving the quality throughout the hotel. We do hope that we will have the opportunity to welcome you back to The Fleming. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Gary

Stayed 4 nights in Feb 2023
Response from Guest Experience Team on Mar 3, 2023
Dear Gary, Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda WongGuest Experience Supervisor

8/10 Good

Ping Lung Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Guest Experience Team on Mar 17, 2023
Dear Stanley,Thank you for staying at The Fleming and taking the time to share your experience with us. It is always a pleasure learning that we had succeed in providing a satisfying stay to our guests. We hope it will not be long before we can be of your service again. With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Excellent

Raul, Cortazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Guest Experience Team on Mar 7, 2023
Dear Raul, Thank you for the 5 out of 5 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Yolanda WongGuest Experience Supervisor

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again! Great location and service. The room was also big and clean.
Response from Guest Experience Team on Jan 17, 2023
Dear Ms. Claudia,On behalf of The Fleming, we would like to thank you for taking the time to share such wonderful review online. It is delightful to see that you made the most of our central location, and appreciate our friendly hospitality. To provide outstanding services is one of our highest priorities and we’re most grateful that you've enjoyed our warm hospitality. We look forward to welcoming you again for your next visit in Hong Kong! With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Excellent

Claudia

Response from Guest Experience Team on Nov 6, 2023
Dear Claudia, Thank you for the 5 out of 5 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Heekwan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an unexpected surprise, a definite hidden gem! Will go back again!
Response from Assistant Guest Experience Manager on Dec 19, 2022
Dear Heekwan, We truly appreciate your compliments for our nautical design, which is inspired by the old Hong Kong. We hope it will not be long before we get to welcome you back and make your next stay another unforgettable experience with us! With warm regards, Matthew Yuen Assistant Guest Experience Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staycation
Makes a nice staycation place with restaurant and bespoke products to buy. However, the staff seemed unsure about their own hotel benefits if you are a Hotels.com Gold member - may have to remind them. Unfortunately they also do not provide the food delivery to your own room - have to go down to lobby to get your own food delivery which is a hassle.. But 4/5 stay.
Stayed 1 night in Dec 2022
Response from Guest Experience Team on Dec 12, 2022
Dear Guest,Thank you for sharing your comments, giving us an opportunity to understand what you most enjoyed while staying with us and where we can enhance our services.We are delighted to know that you have enjoyed your stay and that you appreciate our hotel features and restaurant. Please be informed that VIP benefits are granted to Expedia’s and their affiliated agents’ VIPs, which Expedia would notify us in advance. Moreover, due to the situation of Covid-19, guests are required to pick up their food delivery at our 1/F reception in order to minimize personal contact. We apologize for the inconvenience caused and appreciate your understanding. We look forward to welcoming you back again in the near future.With warm regards,Guest Experience Team

10/10 Excellent

Wai Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and best design hotel in HK
Well design
Stayed 1 night in Nov 2022
Response from Assistant Guest Experience Manager on Nov 28, 2022
Dear Wai Leung, Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

HAIYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Very convenient to go anywhere. Staff members are so friendly and helpful. Clean. And cute decor.
Stayed 4 nights in Sep 2022
Response from Guest Experience Team on Sep 17, 2022
Dear Haiyan,Thank you very much for your wonderful review about your recent stay at The Fleming. We really appreciate your compliments on our meticulous design and helpful team, as we constantly endeavor to provide an enjoyable stay for our guests. We take pride in catering to our guests' needs the best way possible, and our convenient location is bonus to the service we provide.We hope it will not be long before we get to welcome you back and make your next stay another unforgettable experience with us!With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to return to
Great experience. Love the room decor. Great location. It's my second time here. It will be even better if they have more selections on pillows. 🙂
Stayed 2 nights in Sep 2022
Response from Guest Experience Team on Sep 12, 2022
Dear Guest,On behalf of The Fleming, we would like to thank you for taking the time to share such wonderful review online. We are delighted to know that you have enjoyed your stay and that you appreciate our design and location.We look forward to welcoming you back again in the near future.With warm regards,Yolanda WongGuest Experience Supervisor

10/10 Excellent

Lucina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Assistant Guest Experience Manager on Sep 10, 2022
Dear Lucina, Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Matthew Yuen Assistant Guest Experience Manager

8/10 Good

Tin Chi

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and top notch 4 star hotel
Great and cozy hotel, excellent location
Stayed 2 nights in Aug 2022
Response from Guest Experience Team on Aug 22, 2022
Dear Guest,Thank you very much for your wonderful review about your recent stay at The Fleming. At The Fleming, we do not only aim to provide the highest standards of hospitality service, we also wish to satisfy our guests’ aesthetic needs by shedding lights on our unique minimalist décor that embraces Hong Kong's heritage and its maritime history, and our convenient location is a bonus to the service we provide.We look forward to welcoming you back in the near future.With warm regards,Yolanda WongGuest Experience Supervisor

4/10 Poor

Cheng

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Assistant Guest Experience Manager on Jul 30, 2022
Dear Cheng, Thank you for your review. It was our pleasure to have you staying with us. If you have any further feedback, please do not hesitate to let us know. Your feedback is the only way in which we can improve areas which need attention. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Excellent location.
Stayed 1 night in Jul 2022
Response from Assistant Guest Experience Manager on Jul 24, 2022
Dear Guest, Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Assistant Guest Experience Manager on Jul 21, 2022
Dear Guest, Thank you for the 10/10 rating. We look forward to welcoming you back again in the near future and make your next stay as pleasant as the last one. With warm regards, Matthew Yuen Assistant Guest Experience Manager

10/10 Excellent

Oi Ying Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, nice room with friendly staff!
Stayed 2 nights in Jul 2022
Response from Guest Experience Team on Jul 18, 2022
Dear Oi Ying Teresa, We really appreciate your compliments on our meticulous design and helpful team, as we constantly endeavor to provide an enjoyable stay for our guests. We hope it will not be long before we get to welcome you back and make your next stay another unforgettable experience with us! With warm regards, Yolanda Wong Guest Experience Supervisor