Indoor pool

Reviews of Hampton Inn Holland

2.5 out of 5
Hampton Inn Holland
12427 Felch St, Holland, MI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1002 reviews" "
Rating 8 - Good. 180 out of 1002 reviews" "
Rating 6 - Okay. 45 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Dale

Stayed 2 nights in Feb 2024

10/10 Excellent

Jamison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and dual hot tub amenities, along with the breakfast. Rooms fresh and comfy. A
Stayed 1 night in Mar 2024

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff took pride in their work, were helpful and kind. The breakfast was wonderful. Bedroom was clean and updated.
Stayed 2 nights in Feb 2024
Response from Mara Swinkunas, Guest Service Manager on Feb 22, 2024
Thank you for taking the time to let us know about your recent visit with us! I am so glad to hear you enjoyed your stay. We can't wait to Welkom you back again soon!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

It was a perfect place to stay on our trip to Holland.
Stayed 1 night in Feb 2024

8/10 Good

carl

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pool area. Good breakfast and Sharkies is a good restaurant
Stayed 1 night in Jan 2024

10/10 Excellent

beth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff was friendly and property was clean. Super family friendly with a great pool.
Stayed 1 night in Jan 2024
Response from Mara Swinkunas, Guest Service Manager on Jan 20, 2024
Thank you for choosing Hampton Inn for your recent trip to Holland! I am so glad to hear you had a great stay! We can't wait to see you again soon!

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Had issues with parking but other than that everything was good
Stayed 1 night in Jan 2024
Response from Mara Swinkunas, Guest Service Manager on Jan 20, 2024
Thank you for choosing Hampton Inn for your recent stay in Holland! I am sorry that you ran into issues with parking - unfortunately we did encounter a snowstorm that took up several of our spots amidst a sold-out weekend. I am so glad to hear you were able to enjoy the majority of the rest of your stay! We can't wait to see you again soon!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rich

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love this property. It is out get-away place to go. We have visited severaltimes. The rooms are clean and updated. The staff is helpful and friendly. The grounds are well maintained and the pool and spa is the best of all Hotels we visit. Sharkeys bar and grill is fun we appreciate mostvofvthe stall. Johanna is the best bartender. I wish the old menu was brought back. Puzza is the best choice anymore.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the area
Stayed 2 nights in Jan 2024

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a awesome place to explore
Stayed 2 nights in Dec 2023

10/10 Excellent

Allison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a family zoned hotel - there is a bar, arcade, and pool/spa. Hotel staff was really nice. We didn’t have any issues would definitely stay here again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Javier

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2023

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels for the value I’ve stayed at in years! I travel alot! The staff is happy, very willing to help. Very very kind staff, I will return for SURE!
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Antonio

Stayed 1 night in Dec 2023

2/10 Terrible

rosa

Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Mara Swinkunas, Guest Service Manager on Dec 13, 2023
Thank you for sharing your experience with us - I am sorry to hear that you had some concerns during your stay. Hopefully we will see you again so we can provide you with a better experience.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice! The staff went above and beyond to ensure we were pleased.

10/10 Excellent

Sandra

Travelled with group
Stay was amazing
The room was very clean
Stayed 1 night in Nov 2023

10/10 Excellent

Loretta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars all the way
5 stars across the board! Will definitely stay again when in the area!
Stayed 1 night in Nov 2023
Response from Mara Swinkunas, Guest Service Manager on Dec 5, 2023
Thank you for your glowing review of your stay with us! We look forward to being able to Welkom you back again soon!

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel in Holland at least once a year for many reasons! We enjoy the Holland area and the attractions and things to do. We mainly appreciate the cleanlinesss of this hotel and the pool/arcade area for the kids! We look forward to it as a family every year!
Stayed 2 nights in Nov 2023
Response from Mara Swinkunas, Guest Service Manager on Dec 5, 2023
Thank you for letting us know about your recent visit, and that you continue to choose us for family get togethers! We can't wait to host you all again soon!

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at other hotels but nothing like this one. They were sold out for Friday night, my reservation was already booked in advance, there were high school/college students present at the time of our stay and it was very, very peaceful and quiet, no issues or disturbances. Enjoyed our stay and will definitely book again w/ Hampton Inn. Hopefully we have the same experience elsewhere in another city.
Stayed 2 nights in Nov 2023
Response from Mara Swinkunas, Guest Service Manager on Nov 22, 2023
Thank you for taking the time to let us know how your stay went! I am so glad to hear you had such a great experience, and that our being sold out didn't affect your stay! We can't wait to see you again when you're next in Holland

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and efficient. Our room was clean and quiet. The bed was very comfortable. There is nothing that I would change. Great stay!
Stayed 1 night in Nov 2023
Response from Mara Swinkunas, Guest Service Manager on Nov 22, 2023
Thank you for letting us know about your recent stay with us! I am so glad we could meet your expectations and make you feel comfortable during your visit! We look forward to seeing you again in the future!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again during our next visit in Dec.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were greeted by John and Damian, both were very polite. Check-in was easy and quick. The lobby is clean and has a coffee and tea station. Sharkee's restaurant is off the lobby and is clean. The game room and pool are both connected to the restaurant. The room is clean and comfortable. John and Damian we're so very helpful, friendly and efficient. I would stay here again if I came back to Holland.
Stayed 1 night in Nov 2023
Response from Mara Swinkunas, Guest Service Manager on Nov 18, 2023
Thank you for choosing Hampton Inn for your recent trip to the Holland area! I am delighted to hear that John and Damian made you feel welcomed and informed! We sure hope to see you again!

10/10 Excellent

SHAWN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mara Swinkunas, Guest Service Manager on Nov 18, 2023
Thank you for choosing Hampton Inn for your recent stay in Holland! I am so glad to hear you had an excellent stay, and we hope you'll come see us again soon!

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fact the room was clean, and we needed wrist bands to control traffic in the pool area. However, they had limited cable, and the Continental breakfast was disappointing. We've stayed here a few times now, and would definitely stay again, just wish they would control the kids in the pool area a little more into adult time at 1030,and bring back HGTV and the breakfast omelets.
Stayed 1 night in Nov 2023
Response from Mara Swinkunas, Guest Service Manager on Nov 13, 2023
Thank you for letting us know about your recent stay with us. We do our very best to make sure that all guests are able to enjoy their visit with us, and we did have management monitoring the pool throughout the evening. We look forward to seeing you again in the future!

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get-away!
Delightful. The pool and hot tubs were so nice! Great service. SUCH comfy beds. Will definitely stay again.
Stayed 1 night in Nov 2023
Response from Mara Swinkunas, Guest Service Manager on Nov 12, 2023
Thank you for your wonderful review of your stay with us! We can't wait to see you again in the future!

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff bickering amoungst themselves. But overall I would recommend this hotel. Our room was clean, all other staff was professional.
Stayed 1 night in Nov 2023
Response from Mara Swinkunas, Guest Service Manager on Nov 13, 2023
Thank you for letting us know about your recent stay with us! I am glad to hear that you enjoyed the majority of your stay, but please know that I will address the restaurant staff with the manager of the restaurant so that future guests, as well as yourself, don't have that experience going forward. We hope to see you again soon!

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Mara Swinkunas, Guest Service Manager on Nov 12, 2023
Thank you for choosing Hampton Inn for your recent trip to Holland! I am so glad to hear you had a great visit, and we hope you'll come see us again!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Zuheily

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everyone was very friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely helpful and polite. The room was clean and organized. The breakfast options everyday differed and were delicious. The pool and Arcade were perfect for my kids. Overall a wonderful getaway.
Stayed 2 nights in Oct 2023
Response from Mara Swinkunas, Guest Service Manager on Oct 30, 2023
Thank you for taking the time to let us know about your recent stay with us! I am so glad to hear you had a great stay!! We can't wait to see you again!

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good hotel
Overall experience was good. It seemed like the room was a smoking room in the past as it had a stale odor to it. Having Sharkey's onsite is convenient.
Stayed 2 nights in Oct 2023

8/10 Good

Duane

Stayed 4 nights in Oct 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was more pillows but other than that everything was really great.
Stayed 1 night in Oct 2023
Response from Mara Swinkunas, Guest Service Manager on Oct 23, 2023
Thank you for letting us know about your recent stay with us! I am glad to hear you had a great stay. Just so you are aware - although we have a fixed number of pillows we start the rooms off with, we are happy to provide more pillows upon request, just give the front desk a call! We hope to see you soon!

8/10 Good

Babette

Stayed 1 night in Oct 2023
Response from Mara Swinkunas, Guest Service Manager on Oct 18, 2023
Thank you for taking the time to let us know about your recent trip to Holland! I am glad to hear you had a mostly great visit, and we hope we'll see you again soon!

10/10 Excellent

Loris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hockey teams were staying at the hotel. They should have tried to book them on together and away from the other guests. Little kids were running up and down the hall till late at night.
Stayed 1 night in Oct 2023
Response from Mara Swinkunas, Guest Service Manager on Oct 18, 2023
Thank you for sharing your experience with us about your recent stay in Hampton Inn Holland. I am sorry to hear you had a poor experience with the kids in the hallways. With 7 teams staying with us, we did our best to ensure that the teams were sectioned off, however there are only 4 floors on which to put them as well as our non-hockey guests; that doesn't provide a lot of room for keeping them separate, I regret to say. I do hope you'll come see us again at a time that is more quiet!

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mara Swinkunas, Guest Service Manager on Oct 18, 2023
Thank you for coming to see us at Hampton Inn for your recent trip to the Holland area! I am glad to hear you had a wonderful visit - we can't wait to see you again soon!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mara Swinkunas, Guest Service Manager on Oct 18, 2023
Thank you for choosing Hampton Inn for your recent trip to Holland! I am so glad to hear that you had an outstanding stay, and we can't wait to Welkom you back soon!

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, place was very beautiful!! Will definitely e back and will recommend this hotel to friends and family.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was super friendly and helpful. Always a good vibe staying here!
Stayed 4 nights in Oct 2023

8/10 Good

Silvie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mara Swinkunas, Guest Service Manager on Oct 1, 2023
Thank you for coming to see us here at Hampton Inn Holland! I am so glad to hear you had a great visit with us, and I hope we'll see you again soon!!

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023