Standard Room, 2 Queen Beds, Accessible, Bathtub

Reviews of Tulyp, Tapestry Collection by Hilton

3.5 out of 5
Tulyp, Tapestry Collection by Hilton
61 East 7th street, Holland, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 588 out of 877 reviews" "
Rating 8 - Good. 195 out of 877 reviews" "
Rating 6 - Okay. 59 out of 877 reviews" "
Rating 4 - Poor. 24 out of 877 reviews" "
Rating 2 - Terrible. 11 out of 877 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsey, Jenison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 4, 2024
Thank you for your amazing review! We thank you for staying with us while you visit Holland!

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to downtown Holland. Staff was great and clean rooms.
Stayed 4 nights in Feb 2024
Response from Guest Services on Feb 14, 2024
We are so thrilled that your stay met your expectations! Our customer service and cleanliness is something that we highly prioritize to ensure the best possible experience for our guests. We hope to see you again soon!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 14, 2024
Thank you, Adam, for your loyalty with us at Tulyp Tapestry Collection by Hilton. We hope to see you on your next trip to Holland!

10/10 Excellent

Carrie

Stayed 1 night in Dec 2023
Response from Guest Services on Jan 9, 2024
We appreciate your stay at Tulyp Tapestry by Hilton. We hope to see you again very soon!

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Guest Services on Jan 9, 2024
We are so happy that we have met your expectations for your stay! Thank you for your loyalty with us.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Good location close to downtown mall.
Stayed 2 nights in Dec 2023
Response from Guest Services on Dec 26, 2023
Thank you for choosing Tulyp Tapestry by Hilton whilst visiting Downtown Holland. We are happy to hear you enjoyed your stay with us.

10/10 Excellent

Paul

Travelled with partner
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 26, 2023
Thank you for your amazing review! We are thrilled to hear that your stay was up to your expectations!

10/10 Excellent

Jose, Canton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. The bar and dinner options are great. Try the pizza , it is homemade and delicious!
Stayed 2 nights in Nov 2023
Response from Guest Services on Dec 26, 2023
Thank you for your stay at Tulyp Tapestry by Hilton. We are thrilled to hear that you had an amazing time at our property. Our handcrafted pizzas are always hot and ready, and we are so happy you were able to experience the 1847 Bar and Restaurant located in our lobby!

10/10 Excellent

Dari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet place
Stayed 2 nights in Nov 2023
Response from Guest Services on Dec 26, 2023
Thank you for choosing Tulyp Tapestry by Hilton. We highly value your loyalty with us and hope to see you again soon!

10/10 Excellent

Alma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for construction around the hotel making access to the parking lot limited (beyond the control of the hotel) everything was great. Very clean room. Layout was a little odd but interesting.
Stayed 2 nights in Nov 2023
Response from Guest Services on Dec 26, 2023
We are very happy to hear that we were able to meet your expectations upon your stay. We are currently going to be going under a remodel with all of our guest rooms starting in January with a complete renovation of the room layouts. We hope to see you again on your next trip to Holland!

8/10 Good

Kimberly A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Comfy bed! Only downfall was construction noice in the morning hours .
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 27, 2023
Hello Kimberly,I am so happy to hear that you had a good stay with us. We understand that the construction is a big inconvenience for our guests, we have since updated our website to let our guests know about the ongoing construction downtown. Thank you for choosing Tulyp Tapestry by Hilton, we hope to see you again in the future.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay to enjoy the Holland nightlife. All the good restaurants and shopping was within walking distance of the hotel. I was very happy!!
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 6, 2023
We are thrilled to hear that you had a wonderful time with us at Tulyp! We hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant closed
The stay was overall good. Nice clean room and hotel. Was disappointed the bar/restaurant was closed for one of the days we were there. Had planned to stay in and have dinner but instead was unable to enjoy the “amenities offered” such as dining in/room service
Stayed 2 nights in Oct 2023
Response from Guest Services on Nov 6, 2023
We are happy to hear that you had a pleasant stay with us here at Hilton. I am very sorry to hear that you couldn't dine with us at the 1847 Lounge this weekend! Unfortunately, we had some technical difficulties with our oven this past week and are trying to get that fixed within the next couple of days. In the meantime, we do have the bar/restaurant open with a limited food menu options for the time being.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just satisfied THIRD ROOM!
When we checked in, there was a sour smell out of the elevator. Then we had no hot water at any of the faucets (we checked on before we got into the shower). In the second room, we found broken glass in the shower (no go obviously). We found no other problems with broken glass or hot water (or cleaniless fine), but the shower water pressure was just enough satisfy my wife and me. We when we complained to the desk, she said she couldn't anything with the price (no deluxe room which we ordered) because of the third party was in involved. We will talk DIRECTLY to the hotel in the future.
Stayed 4 nights in Oct 2023
Response from Guest Services on Nov 1, 2023
We deeply apologize that you were not satisfied with your stay. We have since had our maintenance man look into the hot water and have fixed the problem so that this experience does not happen to any of our guests again! As far as the broken glass in the shower, we have taken this situation VERY seriously and have had this resolved immediately. We can simply not apologize enough for the inconvenience. We have looked into refunded your card multiple times but unfortunately there is no possible way for our systems to do so if you do book through a third party. I would highly suggest booking directly with us if you are interested in staying with Tulyp again. As far as the issue with the water pressure, unfortunately that is something we cannot fix due to the fact that all of our rooms are eco-friendly certified so there is a specific pressure that comes from the faucets that cannot be changed. We are remodeling ALL of our rooms this January so that is something we are looking to change.

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
There is a lively cocktail bar and the front staff are very accomodating. Great location to walk to downtown Holland.
Stayed 1 night in Oct 2023
Response from Guest Services on Nov 1, 2023
Hello Mindy, We are so thrilled to hear that you enjoyed your stay here at Tulyp. Thank you for visiting Hilton, we hope to see you again soon!

10/10 Excellent

Kenneth, Portage

Travelled with family
Girls at front desk were great
Stayed 1 night in Oct 2023
Response from Guest Services on Nov 1, 2023
Good afternoon Kenneth, We are very happy to hear that you had a great stay at Tulyp. Providing smiles at the front desk is something that is crucially important to us!

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Services on Nov 1, 2023
Thank you for your amazing review! We hope to see you again in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!!!
What a wonderful hotel and a friendly and knowledgeable staff. I would highly recommend this hotel to anyone traveling to Holland.
Stayed 1 night in Oct 2023
Response from Guest Services on Nov 1, 2023
Hello John, We are thrilled to hear that you had an amazing time with us here in Holland. Thank you for choosing Tulyp Tapestry.

6/10 Okay

Carol

Loud Road Construction
Road construction right below our window started at 6:50AM on Saturday. We were told no construction on the weekend. Very loud.
Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 23, 2023
Hello Carol, I am very sorry that you were misinformed. Unfortunately, the construction fluctuates daily with their work and there are no specific start and end times. Since we are located right in the heart of Holland, it is a very busy city with a lot of noise. I deeply apologize about the inconvenience of the construction, and hope you choose to stay at Tulyp with us again!

10/10 Excellent

Linda

Stayed 1 night in Oct 2023
Response from Guest Services on Nov 27, 2023
Thank you Linda for your review! We hope to see you again at Tulyp by Hilton!

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another year in Holland
Easy parking, even easier check-in. Located right next to the major strip of dining and shopping.
Stayed 2 nights in Sep 2023
Response from Guest Services on Sep 26, 2023
We are so happy to hear that you had a pleasant stay with us, Sean. Thank you for choosing Tulyp Tapestry by Hilton. We look forward to seeing you again!

6/10 Okay

Phillip

Travelled with family
Disliked: Amenities
Very average and certainly not worth the nightly rate. Small rooms and limited views. Can hear everything outside to include train at 6am.
Stayed 1 night in Sep 2023
Response from Guest Services on Sep 26, 2023
We are very sorry to hear you did not enjoy your stay with us. Our nightly rate is based off of our amenities such as the 1847 lounge, which includes excellent food and a bar provided to our guests. We are also located right in the heart of holland, within walking distance of all of your favorite downtown shops.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Guest Services on Sep 21, 2023
Thank you for your review Stephanie! I am so happy to hear that you had an amazing stay!

6/10 Okay

Todd

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Expensive and overpriced for what you receive. You are getting ripped off
Stayed 1 night in Aug 2023
Response from Guest Services on Sep 21, 2023
We are so sorry to hear that we did not meet your expectations. Our price point is set as such because of our incredible geographics located right in the middle of downtown Holland. The convenance of being able to walk to any of the downtown locations makes more unique than other hotels.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Services on Sep 21, 2023
We are so happy to hear that your experience with us meet your expectations! We hope to see you again soon Bonnie!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and great staff!
Stayed 4 nights in Aug 2023
Response from Guest Services on Sep 21, 2023
Thank you for your great review Erin. We are thrilled to hear that you loved your room!

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!! The only thing that would make it better is a pool for kids.
Stayed 1 night in Jul 2023
Response from Guest Services on Sep 21, 2023
We are thrilled to hear that you enjoyed your stay here at Tulyp!

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Guest Services on Sep 21, 2023
Thank you Branden for your honest rating. We are happy to hear your experience was 10/10!

6/10 Okay

jack a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The beds are way too soft!!!
Stayed 4 nights in Jul 2023
Response from Guest Services on Sep 21, 2023
Hello Jack, I am very sorry to hear that you did not find comfort in our beds. We try to provide the best comfortability to all of our guests and hope that your stay with us next time is closer to your liking.

10/10 Excellent

Christine

Stayed 1 night in Jul 2023
Response from Guest Services on Sep 21, 2023
Thank you Christine for your review, we appreciate your rating!

8/10 Good

Bill

Travelled with partner
The hotel was modern and well designed, but the price was out of line for daily service only on request and no full service restaurant. Good coffee bar with full breakfast on request. The staff was lovely.
Stayed 3 nights in Jul 2023

10/10 Excellent

Stefanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a night away. Very clean and comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful at the reception desk. Hotel is in a great spot, one block off the main drag of downtown Holland; everything within walking distance. Room was clean and modern. Our bathroom sink was a bit wonky but that's the only criticism I can muster. Food and drinks at the restaurant were excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, comfortable, in a great location, and offers all the necessary amenities. The staff was great throughout, and the food and service in "1847" was excellent. Highly recommend the Tulyp for your next stay in Holland.
Stayed 2 nights in Jun 2023

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay
Stayed 2 nights in Jun 2023

10/10 Excellent

Djimmer

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Vera

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay in the area.
Stayed 2 nights in Jun 2023

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and the staff were helpful and friendly.
Stayed 1 night in Jun 2023

2/10 Terrible

Len

Stayed 1 night in May 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again!
Stayed 1 night in May 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Marcin, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Veronika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, new modern look, very clean, everything is new and in great conditions. Bar was amazing: great drinks and small plates! Very pleasant and polite staff. Very convenient parking. Green and lots of flowers around. Although everything was great, the price is way too high! $650 for 1 night for a regular room... too much
Stayed 1 night in May 2023

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. The room and services excellent
Stayed 2 nights in May 2023