Aerial view

Reviews of Maritim Hotel Würzburg

Maritim Hotel Würzburg
Pleichertorstr. 5, Würzburg, BY

Reviews

7.8

Good

Rating 10 - Excellent. 308 out of 1002 reviews" "
Rating 8 - Good. 393 out of 1002 reviews" "
Rating 6 - Okay. 182 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon, Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional in every way.
Stayed 4 nights in Apr 2024

8/10 Good

Guillermo

Stayed 1 night in Dec 2023
Response from Julia Müller on Jan 9, 2024
Lieber Guillermo,herzlichen Dank für Ihre gute Bewertung, die Sie uns gegeben haben.Wir wünschen uns, dass wir Sie bald wieder als Gast begrüßen dürfen.Herzliche Grüße,Ihr Maritim Hotel Würzburg

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas markets in Werzburg
Great hotel, clean and comfortable. Excellent breakfast although very busy at weekends. Perfect location for the city.
Stayed 3 nights in Dec 2023
Response from Julia Müller on Dec 13, 2023
Dear Guest,Thank you for your kind review of Maritim Hotel Würzburg. We are delighted to hear that you found our hotel clean and comfortable, and enjoyed our excellent breakfast. We appreciate your feedback regarding the busy weekends and will take it into consideration. We hope to welcome you back soon.Kind regards,The Management Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Jul on Dec 13, 2023
Lieber Paul,vielen Dank für Ihre spitzen Bewertung.Wir hoffen, Sie bald wieder in unserem Haus begrüßen zu dürfen.Liebe Grüße aus WürzburgIhr Maritim Hotel Würzburg

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023
Response from Julia Müller on Nov 29, 2023
Lieber Gast,für Ihre positive Bewertung danken wir Ihnen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße,Maritim Hotel Würzburg

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good location and breakfast… bathrooms are meh
The breakfast is fantastic lots of variety and tasty. The bathroom was so so and the shampoo was never refilled in my room. I even took the bottle out and put it on the counter for the cleaning staff. The towels are threadbare. Luckily I had some extra of my own. The location is great walking distance to everything.
Stayed 3 nights in Nov 2023
Response from Julia Müller on Nov 29, 2023
Dear Guest,Thank you for sharing your feedback. We're delighted you enjoyed the fantastic breakfast and found our location convenient. We apologize for the oversight with the bathroom amenities and towels. Your comments are noted, and we'll address these issues promptly for an improved experience.Best regards,Maritim Hotel Würzburg

6/10 Okay

Joseph

Liked: Cleanliness
I think this property can be excellent. Food is very good. But, it needs some work, and the staff are helpful, but not necessarily experienced. I do not think this hotel is unusual post-pandemic, and I believe this can be a very good property with the proper care.
Stayed 3 nights in Oct 2023
Response from Julia Müller on Oct 30, 2023
Dear Joseph,Thank you for your valuable feedback. We appreciate your positive comments about the food quality and are glad to hear that you found it very good.We also appreciate your constructive criticism regarding areas that need improvement. Your input is important to us, and we take your comments seriously. We will work on enhancing the experience by addressing the issues you mentioned. It's our goal to continuously strive for excellence.We are also grateful for your understanding regarding the challenges faced by our staff in the post-pandemic environment. While they may not all have extensive experience, we are committed to providing them with the necessary training and support to improve their service.Your belief that this property has the potential to be excellent with the proper care is encouraging, and we assure you that we are dedicated to making the necessary improvements to meet your expectations. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Thank you for choosing our hotel and for your feedback.Sincerely,Maritim Hotel Würzburg

6/10 Okay

Roland

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed with inflexibility and Service
I and my company have stayed many times., many rooms booked. But always take many requests to get things done if at all, and they are very inflexible. But it is in a good location, and breakfast is very good. On our regular visits to Würzburg, will be taking our business elsewhere and for our visit in early this December. We must over the years booked approx over 150 rooms nights Roland
Stayed 4 nights in Sep 2023
Response from Julia Müller on Oct 9, 2023
Dear Roland,Thank you for sharing your feedback about your experiences with our hotel. We appreciate your continued patronage and the numerous room bookings your company has made over the years.We're pleased to hear that you find our hotel to be in a good location and that you have enjoyed our breakfast offerings. However, it's disheartening to learn that you have encountered challenges in getting your requests addressed promptly and that our level of flexibility has been a concern.We genuinely value your business, and we're sorry to hear that you're considering taking your business elsewhere for your upcoming visit in December. Your comments are essential to us, and we will take them seriously in our efforts to improve our services and responsiveness to guest requests.If there's anything specific you believe we can do to enhance your experience during your future stays, please don't hesitate to reach out to our management team. We would welcome the opportunity to address any concerns and make your next visit a more enjoyable one.Thank you for your loyalty over the years, and we hope to have the chance to regain your trust and welcome you back to our hotel in the future.Best regards,Maritim Hotel Würzburg

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Julia Müller on Oct 4, 2023
Sehr geehrte Lori,vielen Dank für Ihr positives Feedback, welches Sie uns nach Ihrem Aufenthalt geben. Es freut uns, dass Sie zufrieden waren und hoffen, Sie bald wieder begrüßen zu dürfen.Herzliche GrüßeMaritim Würzburg

8/10 Good

Juergen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good hotel. However, only two elevators for seven floors, and they are terribly slow. Waiting feels like it takes forever before the elevator arrives.
Stayed 2 nights in Sep 2023
Response from Julia Müller on Oct 24, 2023
Dear Juergen,Thank you for your feedback on your stay at the hotel. We're pleased to hear that you had a very good experience overall.We apologise for the inconvenience caused by the lifts. For the safety of our guests, the set speed of the lifts is the optimal one. Unfortunately, it is impossible to avoid waiting times at peak times.Your feedback helps us identify areas for enhancement, and we appreciate you sharing your thoughts. We hope to welcome you back in the future and provide an even better experience. Thank you for choosing to stay with us.Sincerely,Maritim Hotel Würzburg

10/10 Excellent

Paul

Stayed 1 night in Aug 2023
Response from Julia Müller on Sep 22, 2023
Lieber Paul,Vielen Dank für Ihre außerordentlich gute Bewertung, die Sie unserem Hotel gegeben haben. Es freut uns sehr, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Maritim Hotel Würzburg

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
My wife and loved the hotel. It is located close to everything so you can walk into Old Town or even to the fortress. Breakfast had a great selection and was fantastic. Front desk staff were friendly and professional this hotel is highly recommended.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Impressive hotel! The staff, location, and breakfast are unbeatable.

10/10 Excellent

Tong

Travelled with family
Liked: Amenities
Location is great.
Stayed 1 night in Aug 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Julia Müller on Sep 26, 2023
Liebe Yvonne,vielen Dank für Ihre positive Bewertung. Wir hoffen Sie bald wieder begrüßen zu dürfen.Herzliche GrüßeMaritim Hotel Würzburg

10/10 Excellent

Hyeon Joon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. It was the best I've ever had. They charge an extra 5 euro for each person for Sauna.
Stayed 1 night in Jul 2023

8/10 Good

Kenneth

Travelled with partner
I have stayed here before. The property is very convenient to both the train station and the down town. walking distance to both. The hotel is not as well maintained as you would hope. Upon check in, the curtain in the room was hanging off the hook. They fixed it sort of, but should not be like that. They have a refrigerator, but nothing in it. You have to walk down to the main desk to get anything that would be in it. Not convenient or friendly. I didn't expect clean towels every day, but making up the bed would not kill them. On the positive side. Breakfast was excellent. Good variety and long hours.
Stayed 6 nights in Jun 2023

8/10 Good

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Julia at the front desk was very friendly and helpful!
Stayed 2 nights in Jul 2023

8/10 Good

Louisa

Helpful people. Good location.
Stayed 2 nights in Jun 2023

10/10 Excellent

Don Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will want to stay there every time we are in Wurzburg. Excellent food and staff
Stayed 4 nights in Jun 2023

10/10 Excellent

Kho Kok

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Walking distance to most attractions and restaurants and cafes.
Stayed 2 nights in Apr 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Maritim Würzburg on Apr 3, 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ihr Maritim Würzburg

10/10 Excellent

Anne Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big comfortable room and bed with nice views
Stayed 4 nights in Feb 2023
Response from Maritim Würzburg on Mar 6, 2023
Dear guest,thank you for the great review of your stay with us, we hope to welcome you soon again to our hotel.Your Maritim Würzburg

6/10 Okay

ulrike

Stayed 4 nights in Jan 2023
Response from Maritim Würzburg on Jan 19, 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ihr Maritim Würzburg

2/10 Terrible

ulrike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely unfriendly and not customer service oriented.
Stayed 2 nights in Jan 2023
Response from Maritim Würzburg on Jan 16, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Your Maritim Würzburg

8/10 Good

roland

Stayed 2 nights in Dec 2022
Response from Maritim Würzburg on Dec 12, 2022
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ihr Maritim Würzburg

8/10 Good

PETER

Stayed 2 nights in Oct 2022

10/10 Excellent

Edward, MIAMI

Stayed 3 nights in May 2022

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable room compared to European style, within walking distance to restaurants and old square and thank you for free ice
Stayed 2 nights in Oct 2022
Response from Maritim Würzburg on Oct 28, 2022
Dear guest,thank you for your kind review of your stay with us, we hope to welcome you soon again Maritim Würzburg

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Well located hotel attached to a conference centre.
Stayed 2 nights in Sep 2022

10/10 Excellent

Peter, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Property was decent with one exception. The elevator stopped on the 1st and 2nd combined but you need to lug your bags to the second floor which was unacceptable.
Stayed 2 nights in Sep 2022

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Street noise
Stayed 1 night in Sep 2022

8/10 Good

Stephen

Liked: Staff & service
Silverfish in the bathroom. Shower head needed de- scaling.
Stayed 3 nights in Sep 2022

10/10 Excellent

Christine t.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ten minute walk to Bahnhof. Very comfortable room, quiet. Great breakfast buffet. Upscale bar and restaurant on site. In center of altstad meaning you can walk everywhere.
Stayed 2 nights in Sep 2022

10/10 Excellent

HELMUT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Martina

Stayed 1 night in Jul 2022

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient and near all attraction. The room is clean and spacious
Stayed 1 night in Jul 2022

8/10 Good

Patricia

Stayed 2 nights in Jul 2022

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Johanna

Stayed 1 night in May 2022

6/10 Okay

Scott

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Decor needs an update and maintenance. Pool is decent. Staff is super friendly.
Stayed 1 night in Apr 2022

8/10 Good

Nadezda

Stayed 2 nights in Mar 2022

10/10 Excellent

Adrianell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel by the river
Great hotel by the river. Good location for walking around, restaurants. Short drive to the palace adna short drive to the fort. Parking garage on site. Excellent breakfast, huge buffet.
Stayed 1 night in Jan 2022

8/10 Good

Bettina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Despite the restoration work being carried out at this hotel this was fine. The staff were very friendly and hotel was in great location to explore Würzburg. Breakfast was super but not cheap, 20 Euros per person!!!
Stayed 1 night in Jan 2022

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Holiday Inn was perfect for my stay to Munich’s flughafen .. I recommend this greatly foe any travelers!
Stayed 1 night in Dec 2021

4/10 Poor

Paul

Travelled with group
Disliked: Amenities, property conditions & facilities
Major refurbishment to the hotel which was not made clear when booking. Most outlets closed. Friends room booked was different standard (e.g. no coffee/tea facilities), even though same price. Staff not able/willing to solve the issue. A/C not working properly.
Stayed 2 nights in Nov 2021

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within the Congress center and next to the old town…we didn’t eat at the hotel so can’t comment on their meals but we liked our room - there was a fridge but no kettle, tea,coffee or cups although when we asked, housekeeping brought us a kettle. It’s difficult during these COVID times to know if lack of amenities is due to restrictions or if it’s always like this. Staff were very good.
Stayed 1 night in Oct 2021

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property had old world charm and all the staff were very accommodating.
Stayed 4 nights in Sep 2021

10/10 Excellent

Alexander, Boonton Township

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location, friendly helpful staff, good value
Stayed 1 night in Sep 2021