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Vissai Saigon Hotel – Avis

4 out of 5
Vissai Saigon Hotel
144 Nguyen Van Troi Street, Phu Nhuan District, Ho Chi Minh City

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 84 avis sur 233." "
Note de 8 – Bien, d’après 123 avis sur 233." "
Note de 6 – Acceptable, d’après 14 avis sur 233." "
Note de 4 – Médiocre, d’après 8 avis sur 233." "
Note de 2 – Terrible, d’après 4 avis sur 233." "

9,0/10

Propreté

8,4/10

Service et personnel

8,8/10

Commodités

8,4/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 – Bien

JEAN LOUIS

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

YONG SUNG

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023

8/10 – Bien

Quang

Points forts : Propreté, service et personnel et commodités.
Thanks
Séjour de 3 nuits en mai 2022

8/10 – Bien

yongseok

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very good
Very good
Séjour de 1 nuit en février 2020
The Management a répondu le 17 févr. 2020
Dear Valued Guest, Thank you for your kind comment. It’s great to hear that you enjoyed your recent stay with us. We look forward to welcoming you back Best regard, The Management

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
部屋が広くて快適だった。 街の中心地からは少し離れるけど、空港には近くて便利。 朝食は、可もなく不可もなく。
Séjour de 2 nuits en février 2020
The Management a répondu le 10 févr. 2020
Dear Valued Guest, Thank you for your kind comment. It’s great to hear that you enjoyed your recent stay with us. We look forward to welcoming you back Best regard, The Management

8/10 – Bien

Kraisri

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Rooms are good, only found some problem in the shower, the water was good, but during shower, drain water was partially blocked and start to overflow into the bathroom and needed to stop showering and wait for water to flow into the outlet Generally was considered very good
Séjour de 1 nuit en décembre 2019
The Management a répondu le 13 déc. 2019
Dear Valued Guest, Thank you for your choosing to stay at Vissai Saigon Hotel. We truly appreciate you taking your time to write us such a review about your memorable stay at our hotel. We sincerely thank the valuable contribution of customers to help make the hotel more complete. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time We definitely look forward to welcoming you back to the Vissai Saigon Hotel, the next time you decide to visit Ho Chi Minh City. Best regards, The Management

10/10 – Excellent

Voyageur vérifié

Séjour de 1 nuit en juillet 2019
The Management a répondu le 29 août 2019
Dear Valued Guest Thank you for your choosing to stay at Vissai Saigon Hotel.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
가족 여행 추천
친절한 직원들이 제일 좋았고, 가족들이 머물기에 좋은 점은 아이들이 별도로 2층 침대를 사용 하는 방구조여서 더욱 좋았습니다. 위치도 어디를 가든 중심이라서 좋았습니다.
Séjour de 4 nuits en juillet 2019
The Management a répondu le 14 août 2019
Dear Valued Guest, Thank you very much for your kind comments about our hotel. We are glad to hear a very nice comment from you. We hope that in your next visit to Ho Chi Minh City you will again stay with us. Best Regards,

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2019
The Management a répondu le 23 juill. 2019
Dear Valued Guest, Thank you for your choosing to stay at Vissai Saigon Hotel. Best regards,

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Google hotel
The hotel is clean and room is spacious. I got a executive room but the executive lounge was closed permanently which is a disappointed. There is no need to pay more for executive room since there is no extra benefits in doing so.
Séjour de 1 nuit en juin 2019
The Management a répondu le 28 juin 2019
Dear Valued Guest, Thank you for your choosing to stay at Vissai Saigon Hotel. We truly appreciate you taking your time to write us such a review about your memorable stay at our hotel. We definitely look forward to welcoming you back to the Vissai Saigon Hotel, the next time you decide to visit Ho Chi Minh City. Best regards, The Management

10/10 – Excellent

EUI HYEONG

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Most kind staffs
Really kind staffs of the hotel and comfortable room that I wish to stay again.
Séjour de 1 nuit en juin 2019
The Management a répondu le 17 juin 2019
Dear Valued Guest, Thank you for your choosing to stay at Vissai Saigon Hotel. We appreciate you taking your time to write us such a review about your memorable stay at our hotel. Receiving a nice comment like yours is compensating enough for associates who have been working hard to serve our guests with utmost importance. Again, thank you and we would love to have the pleasure of seeing you again as our regular guest. Best Regards, The Management

8/10 – Bien

katharina

Points forts : Propreté, confort de la chambre
Frühmorgens knapp 7 Minuten zum Flughafen
Wir haben das Hotel Visa aufgrund seiner Nähe zu Flughafen gewählt und haben dort wirklich nur gerade ein paar Stunden vor den frühmorgendlichen Abflug verbracht.Frühmorgens Abflug ab Saigon? Das Deluxe Zimmer im 9. Stock war grosszügig.
Séjour de 1 nuit en mars 2019
The Management a répondu le 1 avr. 2019
Dear Valued Guest, Thank you for choosing to stay at hotel. We truly appreciate you taking your time to write us such a review about your memorable stay at our hotel. Again, thank you and we would love to have the pleasure of seeing you again as our regular guest.

8/10 – Bien

Elizabeth

Points forts : Service et personnel
Séjour de 1 nuit en janvier 2019
The Management a répondu le 16 janv. 2019
Dear Elizabeth, Thank you very much for your review about our hotel. We hope to have a chance to serve you in the next time. Best Regards,

10/10 – Excellent

SHIH-HUA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2018
The Management a répondu le 31 déc. 2018
Dear Valued Guest, Thank you for your choosing to stay at Vissai Saigon Hotel. We would love to have the pleasure of seeing you again as our regular guest.

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel and massage was amazing after a long day of touring with my wife
Séjour de 1 nuit en décembre 2018
The Management a répondu le 26 déc. 2018
Dear Valued Guest, Thank you for your choosing to stay at Vissai Saigon Hotel. We appreciate you taking your time to write us such a review about your memorable stay at our hotel. Receiving a nice comment like yours is compensating enough for associates who have been working hard to serve our guests with utmost importance. Again, thank you and we would love to have the pleasure of seeing you again as our regular guest.

8/10 – Bien

YEUNG JUN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
공항 근처 괜찮은 호텔~
호텔 직원들이 친절했습니다.
Séjour de 2 nuits en août 2018
Do Thi Phuong Hai (Ms.) Deputy General Director a répondu le 29 août 2018
Dear Yeung Jun, We are delighted to receive your comments and appreciation to our services and to our team members as well. Thank you for your support to Vissai Saigon hotel, and we look forward to welcoming you back in the future. Best regards

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
ビジネスホテルとしては部屋はきれいでよいホテルです。
ビジネスホテルとしては部屋がきれいで良いと思います、但しお値段にしては朝食が少々物足りなく感じました。
Séjour de 1 nuit en juillet 2018
The Management a répondu le 15 sept. 2018
Dear Valued Guest ! The first word on behalf of the entire hotel staff Vissai Saigon Hotel sent to all thank you for believing chosen our hotel. We sincerely thank the valuable contribution of customers to help make the hotel more complete. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time.

4/10 – Médiocre

Jennifer

Points faibles : Service et personnel
Horrible customer service at every level
My husband’s company hosted an event at this hotel so we decided to book a couple of nights here for convenience prior to returning home to the U.S. It was definitely not a good experience. The room was spacious, but very outdated. Normally, I could tolerate this if the customer service is good. However, the customer service here was awful. When we checked out of our room, we had tons of luggage. We called the front desk fod help, but no one picked up. When we finally managed to get all of our luggage downstairs, there were 4-5 employees just standing around shooting the breeze. They saw us struggle to get all of our luggage out of the elevator along with our two children, and just watched. When I approached the counter to check out, I informed the employee that no one had answered our call for luggage assistance. She didn’t even acknowledge my statement. I asked for a final receipt and they said that they don’t give receipts. They were extremely rude and discourteous and I will never recommend or stay here at this hotel again.
Séjour de 2 nuits en juillet 2018
The Management a répondu le 15 sept. 2018
Dear Ms. Jennifer, We would like to offer sincerest apologies for the problem that your family encountered during the time your family stayed at our hotel. We looked into it to ensure it does not happen again. We sincerely thank the valuable contribution of customers to help make the hotel more complete. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en juillet 2018
The Management a répondu le 15 sept. 2018
Dear Valued Guest! Thank you for choosing Vissai Saigon Hotel for your stay in Saigon. We hope that you will give us another chance on your next stay in Saigon.

6/10 – Acceptable

Jack, singapore

Average and normal experience overall.................
Séjour de 2 nuits en juin 2018

8/10 – Bien

hyun geun

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
좋았어요 다음에 또 이용 합니다
Séjour de 2 nuits en mai 2018

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, confort de la chambre
It was good but they don’t have AC throughout the entire hotel (e.g. hallways). Also saw a small cockroach in the bathroom
Séjour de 13 nuits en avril 2018

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
The room is ok, and staffs are very friendly. I don’t like the design much. The bed kinda hard. More old school hotel.
Séjour de 5 nuits en avril 2018

10/10 – Excellent

MUKUND

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable
Excellent except breakfast could have more vegan clearly marked dishes

8/10 – Bien

Shigeru

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 11 nuits en janvier 2018

6/10 – Acceptable

Voyageur vérifié

Séjour de 6 nuits en janvier 2018

6/10 – Acceptable

Dwight

Séjour de 1 nuit en décembre 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
service very good, good customer services.
rate reasonable, cleans, location really good, close to air port, and the city, this closed to my wife family that really good for us, for someone else maybe you need to book hotels in the city so you don't have to travel to the city, specially Holiday season (Tet, or Christmas) time.
Séjour de 4 nuits en novembre 2017

8/10 – Bien

Kwan Mei

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good service and close to airport
Séjour de 1 nuit en octobre 2017

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
it is a nice & convenient hotel. but just the swimming pool is too small
Séjour de 1 nuit en septembre 2017

8/10 – Bien

Dudley

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Vissai Stay
Hotel was good to very good. Centrally located. Only compliant is about the cost to stay at the hotel. You do not pay the price as advertised ... when making your booking be sure to add another $10 + for taxes etc...
Dear Dudley, Thank you for sharing your experience. We are delighted to have been positively rated. To our best knowledge, some booking platforms listed the room price as in net (inclusively) while others did it in ++ as you should expect to add service charge and tax. We hope to have a future chance to welcome you back with our warm hospitality. Best regards Do Thi Phuong Hai Deputy General Director

10/10 – Excellent

po kong

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good! IThis is the fifth time for here.
Dear Po Kong, It was great again to have you with us and thank you for your frequent support. We all look forward to welcoming you more times. Best regards Do Thi Phuong Hai Deputy General Director

6/10 – Acceptable

Matthew

Points forts : Service et personnel
I was only there for an overnight to catch a flight. The accommodations were acceptable for that.
Dear Matthew, Thank you for your review. We hope you have more time to discover Ho Chi Minh City and we all look forward to offering you with warm hospitality and helpfulness. Best regards Do Thi Phuong Hai Deputy General Director

8/10 – Bien

maaadc, melbourne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Main road but quiet
Good location close to airport. Easy to get to the city with No 4 or 152 bus, very cheap. Not much to do locally. Good breakfast, same every day but always hot.
Séjour de 7 nuits en juillet 2017
Do Thi Phuong Hai a répondu le 27 août 2017
Dear maaaadc, Thank you for sharing your review. We are glad to hear our hotel was rated as close to the airport and that it is easy to get to the city by bus. We hope to have another chance to be at your service again. Best regards Do Thi Phuong Hai (Ms.) Deputy General Director

8/10 – Bien

アキラ, Japan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
空港に近いので早朝便には便利
落ち着いたホテルで清潔感が有り従業員はとても親切でした。早朝便の為前日にタクシーを予約したりチェックアウトがとてもスムーズでした。
Séjour de 2 nuits en juillet 2017
Do Thi Phuong Hai a répondu le 17 juill. 2017
親愛なるアキラ、 あなたの経験を共有してくれてありがとう。私たちは高い評価で私たちを評価してくれてうれしいですし、私たちのスタッフは親切でした。 私たちは再びあなたを歓迎することを願っています。 宜しくお願いします Do Thi Phuong Hai（さん）。 副総裁 -- -- -- Dear アキラ, Thank you for sharing your experience. we are glad you rated us with high rating and that our staffs were kind. We hope to welcome you back again. Best regards Do Thi Phuong Hai (Ms.). Deputy General Director

8/10 – Bien

SHIH-HUA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
牙膏份量有點少，房間門卡不靈光、有點難進入房間
Dear Shih-Hua, Thank you for your review. We will look into the issue in order to improve for better service and keep up with what is being done well. We hope to welcome you back. Best regards Do Thi Phuong Hai (Ms.) Deputy General Director 亲爱的施华华， 谢谢您，对于您的评论。我们会研究这个问题，以改善服务水平，跟上做得好的事情。 我们希望能回来。 最好的祝福 Do Thi Phuong Hai (Ms.) 副总干事

10/10 – Excellent

Roger, Belize

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice business hotel.
Great hotel, great room, very helpful staff. Fairly close to airport so easy to reach in taxi. My only suggestion for change is that they should add more electrical outlets. Enjoyed my stay.
Séjour de 2 nuits en juin 2017
Do Thi Phuong Hai a répondu le 29 juin 2017
Dear Roger, Thank you for giving a positive review. We are glad we are rated as having great rooms in a great hotel and that our staffs were helpful. We are also delighted to hear you enjoyed your stay. We much appreciate your suggestion and we will find room for what can be improved. We look forward to welcoming you on your future stay. Best regards Do Thi Phuong Hai Deputy General Director

6/10 – Acceptable

DANNY

Normal hotel rate 4 star !
Hotel near airport. Service ok and seem belong to the gorvement ...
Dear Danny, Thank you for your review and for allowing us to be at your service. We are glad you rated us as near the airport which can be good for business stay, transit, stay-overs or for those avoid high traffic to the airport. We belong to a Joint Stock Co., and we all look forward to having you with us again. Best regards Do Thi Phuong Hai Deputy General Director

4/10 – Médiocre

Phuong, Ho Chi Minh

Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Service is worst
Need to improve skill for employee. Restaurant service very unpolite with customer. They never smile and answer that my request.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel, missed some details
Nicest (and most expensive) hotel I stayed in Vietnam. Missing some common room details: - No trash can in the bathroom - bad bed light electrical plug

10/10 – Excellent

trumsn, 서울

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
가격대비 굿
그저 그랬음

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
空港からのアクセスもよく、また部屋も大きく清潔です。
飛行機の遅れにより、予約した日にチェックインができませんでしたが、電話で連絡をしてそのまま部屋を取っておいていただいたので、早朝にスムーズにチェックインができました。 フロントの対応もとても良いと思います。エントランスの車付は小さいですが、Vina Sunタクシーが控えていてとても助かります。街の中心地からは離れていますが、ビジネスでの滞在にはとても便利だと感じました。PCなどを使用するためのコンセントをデスクの上に付けて頂けるともっと良いと思いました。近くにレストランやスーパーもあるので便利です。

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
가격대비 나쁘지 않음.

2/10 – Terrible

p, TOKYO

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
ひどいレベルのホテル
エクスペディアの予約内容と違った。 朝食付きのプランを予約したが、予約したプリントアウトを見せても、朝食は付いていないの一点張りだった。 また、３m部屋の前で、ビルの建設を２４時間しているため、本当に大きな騒音で全く寝れなかったです。 部屋のシャワーのつくりも悪く、一回浴びると、床が水浸しになる。 正直ちょっとオススメできないホテルでした。

8/10 – Bien

Aleksei

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Отель на 4
Были в Хошимине 2 дня! Отель честно сказать так себе,,,,но судя по другим предложениям, которые мы смотрели( а их было 4) этот отель лучше всех!!! С вай-фаем у Вьетнамцев везде проблемы

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel

10/10 – Excellent

sang sun

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
호텔 위치 및 가격 그리고 조식이 괜찮습니다.

8/10 – Bien

Takashi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
きれいで快適なビジネスホテル、中心部からはやや遠い
仕事で5日間滞在。きれいでスタッフの対応も良く、過ごしやすいホテルでした。フロントスタッフは分かりやすい英語と笑顔で対応してくれます。部屋の設備もきれいで申し分なかったですが，唯一残念だったのは冷蔵庫の効きが悪いことぐらい。スーパーでビールを買ってきても冷えたビールは飲めませんでした。ただ，これは部屋によるようです。朝食ビュッフェは，種類，質ともに上々でした。また，1階にバーがあり、そこでは色々なお酒が楽しめます。周辺の大衆レストランに比べると当然高いですが、それでも日本と比べれば安いので十分満足でした。 市の中心部（観光スポット）からはやや離れています。タクシーで10分〜15分程度（10万ドンでお釣りが来ます）。そのせいもあり、周辺に飲食店は多くありません。歩いて5分ぐらいのところにスーパーはありますので便利です。一方、空港には近いです。 ベトナムの物価を考えるとタクシーを使ってもそこまでお金はかからないので，立地の不便さはそこまで感じませんでした。全体的に満足できるホテルだと思います。

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.

4/10 – Médiocre

Voyageur vérifié

Points faibles : Service et personnel, confort de la chambre
Okay hotel close to the airport
We had a pretty frustrating experience with the hotel. From no one being able to offer advice on what to do in the city to the staff calling us numerous times at midnight when we were trying to sleep. The food also wasn't very good. We were put up here by an airline after a cancelled flight and felt treated like second class citizens. Would not go back.