Verified review
4/10 Poor
Jennifer P.
Jul 7, 2026
The room clearly has a plumbing/mold problem. It smelled musty when we walked in and I noticed a huge dehumidifier in the corner of the living room. The ice maker in the fridge didn’t work. Once they got it to work, the toilet wouldn’t flush correctly. They replaced that part and we thought we were ok but the next morning more water on the bathroom floor. The sleeper sofa was very uncomfortable and stained and dirty. The drapes in the living room were also dirty. This all said, they did replace the sofa and the maintenance guy, Dave, was very prompt, understanding and professional. The girls in the office (Kristin and Stephanie) were also professional and addressed all issues promptly. They offered compensation and moved us to another unit which was much cleaner…206.We enjoyed the rest of our time in Hilton Head in unit 206. They ended up calling a plumber back to re-repair a plumbing issue that they had already paid to have repaired.
Stayed 6 nights in Jun 2026



















