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staff very friendly, felt like if we needed anything they was more than happy to help,and one lady on reception booked us into the local pub for a meal ,after finding out tge time they were open ,very helpful.
robert
Stayed 1 night in Aug 2021
Response from Belinda on Aug 26, 2021
Dear Rober
Thank you for the lovely feedback recevied.
We are pleased to have learnt that you had a most enjoyable stay.
Hope to welcome you back, soon again!
Regards
Rooms very clean, functional, though no room service, no bar, and rooms not serviced during our stay.
Verified traveller
Stayed 2 nights in Jul 2021
Response from Belinda on Jul 27, 2021
Good day,
Thank you for your constructive feedback received. Bearing in mind the risk of the pandemic, however, it had been advised that the dining rooms were to remain closed as were the rooms not be serviced, for the duration of your stay. We gladly assist in making dinner arrangements at the restaurants, in the village - a short walk away, as do we replenish items required in the rooms.
We look forward to welcoming you back to Lane End, soon again!
Regards
Very nice place. Room was a bit small, but apart from that....All good :)
Damon
Stayed 2 nights in Jun 2021
Response from Belinda on Jul 21, 2021
Good morning,
Thank you for the lovely feedback received.
We hope to welcome you back to Lane End, soon again!
Regards
6/10 Okay
Rebecca
Jun 19, 2021
Rebecca
Stayed 1 night in Jun 2021
Response from Belinda on Jun 19, 2021
Dear Rebecca
Thank you for your review received.
In all we so we aim to provide a memorable experience and it seems we might not have done so on this occasion.
We would love to hear more on how we can do so.
Regards
Room was tidy clean and well presented, shower was good and parking was right in front of the room
Tim
Stayed 1 night in Mar 2021
Response from Belinda on Mar 31, 2021
Dear Tim
Thank you for your feedback received. We are pleased to note you enjoyed your stay with us and look forward to welcoming you back to Lane End soon again!
Regards
Stayed for just one night but would definitely stay again. Rooms quite small, but ample for our needs. The receptionist was lovely, really friendly and helpful; made us feel very welcome.
Located in lovely grounds which we didn't have time to explore but room looked out over them. Lovely pub for dinner 10 mins walk away.
Lynne
Stayed 1 night in Oct 2020
Response from Belinda on Nov 6, 2020
Dear Lynne, thank you for the lovely feedback received. We are really pleased to have learnt that you enjoyed your short stay with us. Looking forward to welcoming you back soon again! Regards.
The hotel was very clean and well organised. All the staff were very pleasant and friendly. The room we had was not huge but plenty big enough for a 1 or 2 night stay. It had a balcony looking out onto the grounds. Breakfast was good and we had a great view over the golf course.
Sujata
Stayed 1 night in Oct 2020
Response from Belinda on Oct 27, 2020
Dear Sujata
Thank you for the lovely review received detailing your recent experience. It is greatly appreciated.
We look forward to welcoming you to Lane End soon again.
Regards
Lovely trip. Great location and facilities. Lovely breakfast and service. Rooms were a little on the small side but apart from that we had a lovely stay.
Verified traveller
Stayed 2 nights in Aug 2020
Response from Belinda on Sep 2, 2020
Good afternoon
Thank you for the lovely feedback received!
We hope to welcome you back to Lane End, soon again.
Regards
10/10 Excellent
Louise
Aug 10, 2020
Louise
Stayed 1 night in Aug 2020
Response from Belinda on Aug 21, 2020
Dear Ms Li
Thank you for your valued feedback. It was lovely having you stay at Lane End and we hope to welcome you back soon again.
Regards
Hotel was lovely, tthe staff were extremely welcoming and friendly, the room was imaculate and clean and the grounds was lovely to wak around and enjoy. We will be coming back again very soon.
Lee
Stayed 1 night in Jul 2020
Response from Belinda on Jul 27, 2020
Dear Mr Webster
We are pleased that you had a pleasant stay at Lane End and hope to welcome you back, soon again.
Warmest Regards
Top notch stay good ac nice shower, justeat will deliver very good Wi-fi
David
Stayed 1 night in Jul 2020
Response from Belinda Gardner on Jul 14, 2020
It was a pleasure having you stay, Mr Hazell.
In all we do, we aim to deliver an exceptional experience at Lane End and we are pleased to note that we had delivered that during your recent stay. We are most grateful for the feedback received, and hope to welcome you back soon, again!
Receptionist was lovely and the hotel room was fine it’s just the breakfast there’s too many staff walking around clearing peoples tables before they were finished, Poor quality of food that was cold the Bacon was burnt to a crisp and I was still charged £14:95p after I complained. This place is seriously lacking a decent kitchen even the evening meals have to be pre-booked before you go in there. No bar menu either? Decided to walk into town (in the snow) and had dinner at a local pub.
I was staying in the area for work and thought I'd try Lane End Conference Centre out. I have to say that it was a lovely stay and I'd be happy to stay again!
Henry
Stayed 2 nights in Nov 2018
Response from Heni on Dec 19, 2018
Thank you for the lovely feedback. We look forward to welcoming you back to Lane End.