Het HEM Tours and Activities

We loved the location and unique setting the hotel provided. The bathroom was small but the bedroom area was spacious. In July, the AC was perfect!! We would return again.

We stayed in a 1 bedroom canal view space. Very comfortable and good space to spread out after a long day of exploring the city. There's no a/c, which we knew prior to our stay. Thankfully there was a fan provided which made a world of difference in the comfort level. Be sure to use it in the summer! The kitchen could have used a few more supplies such as mixing bowls, measuring spoons/cups, and a spatula but we were able to manage with what was provided. The tram was a short walk away and we were able to get to the museum district in 12 minutes! Otherwise it was a 15 min walk to the main train station. Do not neglect the wonderful park a short walk past the tram stop. We almost missed it and enjoyed it our last day. Sadly we discovered the cute shopping area in Haarlemmerplein after stores were closed and weren't there on the day of the market. Perhaps a summary of local amenities should be added to the checkin email "my trips" to facilitate food shopping and local information/resources for the guests. Overall satified with the stay and would recommend.

Slept six easily in the maisonette. Lack of A/C was a struggle, as open windows let in mosquitos and flies. Hand held shower was broken. Laundry room had only one operating washer. Would have preferred that second bathroom was enclosed rather than tub and lav next to the bed so it could have been shared better by six adults.