Herold Vacation Packages

I was very happy to find this boutique hotel within shouting distance of the Messe. For many years I stayed at the Marriott but wanted a change. It is a charming, quiet and comfortable hotel. The staff are particularly good natured and helpful. I hope no one reads this review so the rates don’t go up too much for next year. Be aware though it’s not fancy or upscale so if that is what you are after it may not be the right fit for you.

It is a very nice place to rest and relax. Although this hotel may not be the most family-oriented option for guests with small children, we had a very pleasant stay. We visited for the weekend with our two year old daughter, and the staff was very kind, helpful, and attentive to all our requests. We truly appreciated their hospitality. Only a very small downside was that the bed was not the very comfortable I would expect in this hotel. Apart from that, we will certainly come back again :)

Location is close to train station but in a sketchy area. Room had bed bugs. We were given another room which also had bed bugs and were not comfotable staying at this property, we had to find another hotel at 2am. Staff was helpful but couldn’t speak english which made it difficult during the situation. We did receive a refund from the hotel as expedia pushed for one. Would not recommend staying here

We had a studio/loft. Large room, free minibar. Large bathroom. No-step shower, which could fit two. Corner room with 2 windows. Convertible couch. Good AC/heating. Slatted windows. Huge REWE supermarket around corner that has everything. 2 minute walk to UBahn station. Excellent German bar/restaurant across street, reasonably priced, neighborhood patrons.

What an absolutely phenomenal experience! What began as an unexpected overnight stop turned into one of the most memorable highlights of my trip. I was driving toward Frankfurt when it started getting late, so I called the hotel to inquire about accommodations and amenities. I had the pleasure of speaking with Justin, who immediately impressed me with his professionalism, patience, and genuine hospitality. He took the time to answer every question thoroughly, making me feel like a valued guest before I even arrived. Upon check-in, Justin exceeded expectations once again! His warm welcome, attention to detail, and thoughtful explanation of the hotel’s amenities demonstrated a level of service rarely encountered today. He is truly an exceptional ambassador for this property! The hotel itself was equally remarkable. The facilities were phenomenal, the spa was immaculate, and the swimming pool was absolutely spectacular! Every aspect reflected quality, comfort, and an impressive commitment to guest satisfaction. Justin deserves special recognition from hotel leadership. Employees like him don’t simply provide excellent service; they create lasting impressions, inspire loyalty, and turn first-time guests into returning customers. What I intended to be a simple overnight stay became an experience worth sharing. I will absolutely return and enthusiastically recommend this hotel to others. Thank you, Justin, for setting the gold standard in hospitality!