Exterior detail

Reviews of Hotel Boutique Villa Toscana

3.5 out of 5
Hotel Boutique Villa Toscana
280 Carlos Quintero A. Puerta Grande, Hermosillo, SON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sr. Alfredo on Apr 10, 2024
¡Le agradecemos sus comentarios!

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was kind of hard to find and not enough signage. Swimming pool would be an awesome future in the property.
Stayed 2 nights in Sep 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. The room was beautiful, clean and so comfortable.
Stayed 1 night in May 2022

2/10 Terrible

Orlando

Stayed 1 night in Mar 2022

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful buildings and the whole property is like another world! Staff was extremely nice and took care our needs. We were there for a wedding and the church services were great. Highly would recommend Villa Toscano
Stayed 2 nights in Sep 2021
Response from Hotel Villa Toscana Culture Boutique By Rotamundos on Sep 17, 2021
Dear Lorezno, Thank you for sharing your experience with us. We are glad to know that our service and facilities met your expectations. We hope to welcome you again soon!

10/10 Excellent

Gerardo, Mexico City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay , very confortable , clean and safe
Stayed 1 night in Nov 2020

8/10 Good

Osman

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was fantastic! View was amazing and price was fair. The only issue was we did not have have hot water. They said problem got resolved when i brought it to their attention but it was not fixed. I will be giving hotel another chance.
Stayed 1 night in Feb 2020

10/10 Excellent

Enrique Valdez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La disfrutamos mi esposa y yo
Stayed 1 night in Feb 2024
Response from Sr. Enrique on Apr 8, 2024
Excelente, fue un gusto contar con su visita

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar hermoso, a pesar que esta ubicado en un lugar desertico, parece que de verdad estamos en la Toscana.
Stayed 2 nights in Dec 2023

10/10 Excellent

Paola

Stayed 1 night in Dec 2023

4/10 Poor

Martha Quijas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
El lugar es bonito, pero las toallas están percudidas, cuando hay eventos no pudimos dormir hasta las 2 de la mañana que se terminaron, no te advierten que pueden tener varios eventos en un misma noche, y el sonido de los grupos es insoportable, no hay ganchos en las habitaciones, la puerta no servia y se esforzaron los empleados por atender las necesidades, pero es insuficiente. La limpieza no es la mejor tampoco, lo que pagas no lo recibes en servicio, ademas no hay elevador, y subir las maletas por tu cuenta con bastantes escalones es complicado.
Stayed 2 nights in Nov 2023
Response from HOTEL BOUTIQUE VILLA TOSCANA on Nov 28, 2023
Buenos días Srita Quijas, gracias por expresarnos su situación, eso nos ayudara a nosotros a poder tener mejoras continuas con los departamentos involucrados, le agradecemos de antemano su tiempo y su estancia con nosotros y le ofrecemos una mas sincera disculpa por las inconformidades , muchas gracias y quedamos a la orden!

6/10 Okay

zoqua80

Stayed 1 night in Sep 2023

10/10 Excellent

Verónica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2023

10/10 Excellent

Georgina grizelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Es un Placer Servirle on Jun 8, 2023
Muchas Gracias Alfredo!!!Lo esperamos de vuelta

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relajante y precioso hotel
Habitación preciosa! Hotel increíble!
Stayed 1 night in Sep 2022

10/10 Excellent

Sergio Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Ramon

Stayed 2 nights in Apr 2022

10/10 Excellent

EDGAR JOE

Stayed 1 night in Jan 2020

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increible hotel ubicado en una zona super segura y vigilada. Todo muy comodo, personal amable
Stayed 1 night in Dec 2019
Response from Gerencia General on Dec 12, 2019
Estimado Demian muchas gracias por su amable comentario, esperamos tenerlo pronto de regreso a este su hotel Gerencia General

8/10 Good

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Gerencia General on Dec 3, 2019
Hola estimado huesped, Muchas gracias por su hospedaje en este su hotel los esperamos de regreso prontamente, muy amable por su comentario positivo. Saludos cordiales.