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Reviews of Radisson Blu Plaza Hotel, Helsinki

4.5 out of 5
Radisson Blu Plaza Hotel, Helsinki
Mikonkatu 23, Helsinki

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 1005 reviews" "
Rating 8 - Good. 357 out of 1005 reviews" "
Rating 6 - Okay. 86 out of 1005 reviews" "
Rating 4 - Poor. 35 out of 1005 reviews" "
Rating 2 - Terrible. 17 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Seigfred, Dewitt

Travelled with family
Liked: Cleanliness
I had a pleasant stay at these hotel . For being a Radisson Blu , I was expecting a little bit of modern facilities. These hotel could really use an update . Being centrally located, walking distance to almost everything,I am sure they will get all there investment back in no time . Overall it is an excellent hotel .
Stayed 5 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and unique hotel located right in city center. Within walking distance of all tourist sights, but there is all kinds of transportation options readily available (Metro, Trolleys, Taxis, Buses, etc.) Central Railway Station is only a couple of blocks away, if you want to take a train from/to the airport. Taxi will set you back around 45 Euro. Plenty of restaurants and bars for blocks around the hotel. The rooms are very nice. It took me a while to figure out all the lights and power plugs, but once I did it, it was nice to have all the options. My only (If minor) issue, was the shower. I like my showers hot, but water was only warm at best (Not cold, so acceptable). Also there is no shower door, so there will be a lot of water splashed all over. I guess they expect that because there are two drains. If you have mobility issues, you may have problems getting into the shower (Actually a very tall bathtub). And even though that deep tub looked tempting, the water temperature made me think otherwise. Nice and quiet. I had a great night sleep the nights I was there. I would definitely stay there again.
Stayed 2 nights in May 2024
Response from Plaza Reception on May 17, 2024
Dear James,Thank you for your review, we are happy to hear you enjoyed your stay with us! We hope to see you again in Plaza!Br.Verna, Plaza Reception

8/10 Good

Chisato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the staff at the reception were kind. Great amenities and clean spacious room. We love it.
Stayed 1 night in May 2024
Response from RDB Plaza on May 6, 2024
Dear Chisato,Thank you for your stay and feedback. We're happy to hear your stay went smoothly and you enjoyed your time in Plaza.We hope to see you again if your travels bring you back to Helsinki!BR, Christina, reception

10/10 Excellent

Sarah

Stayed 1 night in Mar 2024
Response from Reception on Mar 31, 2024
Thank you for your rating!

10/10 Excellent

Theresa, PASADENA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect, the only thing is they serve breakfast late! On a weekend, it starts at 0730 if you have excursion , you will not be able to make it and not worth getting breakfast .. they will give u a pack to go though.. staff are friendly !
Stayed 2 nights in Feb 2024
Response from Reception, Radisson Blu Plaza on Feb 27, 2024
Hi Theresa,Thank you for the great review! We hope to see you again soon!

10/10 Excellent

MIRNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is at perfect location to walk everywhere and it’s super convenience
Stayed 2 nights in Feb 2024
Response from Plaza team on Feb 19, 2024
Dear Mirna, Thank you for your feedback regarding your stay at Radisson Blu Plaza Hotel, Helsinki. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.

10/10 Excellent

Heena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stylish hotel, great hospitality and a good location
Stayed 2 nights in Jan 2024
Response from BR, Team Plaza on Jan 27, 2024
Dear Heena,Thank you for choosing Plaza and for your kind review. It's a pleasure to hear you had a good time and enjoyed the surroundings.We hope to see you again in Helsinki!Have a nice weekend!

10/10 Excellent

Janet Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a good area for getting around sightseeing. Very close to the rail and bus terminal. A lot of the sights were within walking distance. Hotel was very clean and comfortable, rooms were very spacious. Hotel staff helpful and friendly.
Stayed 3 nights in Jan 2024
Response from Kind Regards, Christina, Front desk on Jan 22, 2024
Dear Janet,Thank you for your stay and kind review. We're happy to hear you had an enjoyable visit in Plaza. We hope to welcome you back if your travels bring you back to Helsinki!

4/10 Poor

Kimberly, Bruck

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from MM on Jan 28, 2024
Dear Kimberly,Thank You for the valuable feedback. We are sorry to hear that Your stay with us did not go so well.We will forward this to our managers so these issues can be solved.Have a relaxing weekend!Kind regards,Reception

10/10 Excellent

Ahmet, Providence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Jan 2024
Response from BR, Team Plaza on Jan 22, 2024
Dear Ahmet,Thank you for your stay and rating!Have a great day!

8/10 Good

Manuel Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Dec 2023
Response from BR, Christina, Reception on Jan 22, 2024
Dear Manuel,Thank you for your stay and review!Have a great day!

8/10 Good

Manuel Antonio

Stayed 3 nights in Dec 2023
Response from BR, Team Plaza on Jan 27, 2024
Dear Manuel,Thank you for rating us.Welcome again and have a great weekend!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location although the bathroom is a bit outdated and felt dirty… Right next to central station so very convenient if you need to travel by train or bus.
Stayed 2 nights in Dec 2023
Response from Reception on Jan 4, 2024
Dear guest,Thank you for staying with us and taking the time to leave feedback.We appreciate your comments and will forward it to the housekeeping.Have a wonderful year 2024 and welcome back to Plaza!Kind Regards,Christina

8/10 Good

Bertha, EL Paso

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Br, Reception on Jan 4, 2024
Thank you for your rating!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice area, quiet and good breakfast 😋. Service was good as well 👌. Thanks Radisson hotel.
Stayed 1 night in Dec 2023
Response from Reception on Jan 4, 2024
Dear guest,Thank you for staying with us and leaving feedback.It's great that you had a nice visit in Plaza!Have a great year 2024 and welcome back to Plaza!Kind Regards,Christina

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Location was fantastic, breakfast
Response from Reception on Jan 4, 2024
Dear Arnold,Thank you for staying with us and leaving feedback.Happy to hear you had an enjoyable visit in Plaza!Have a great year 2024 and welcome back to Plaza!Kind Regards,Christina

10/10 Excellent

erick

Stayed 1 night in Dec 2023
Response from Marian on Dec 25, 2023
Thank you so much for your lovely feedback!

8/10 Good

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as all the shopping area and food joints are walkable.
Stayed 1 night in Dec 2023
Response from Marian on Dec 25, 2023
Thank you for your lovelyfeedback. We are delighted you found your stay with us satisfactory. Please do visit us again in the future!

10/10 Excellent

aimin, new york

Stayed 1 night in Dec 2023
Response from BR, Team Plaza on Jan 22, 2024
Dear aimin,Thank you for your stay and rating!Welcome again!

10/10 Excellent

Ruben

Stayed 1 night in Dec 2023
Response from MM on Dec 23, 2023
Dear RubenThank You for the kind and valuable feedback! Lovely to hear that Your stay with us went well and hopefully we see You again soon.Happy Holidays!Kind regards,Reception

10/10 Excellent

Ruairi

Stayed 2 nights in Dec 2023
Response from MM on Dec 23, 2023
Dear Ruairi,Thank You for the kind and valuable feedback! We are happy to hear that Your stay with us went well and hopefully we see You again soon.Happy Holidays!Kind regards,Reception

8/10 Good

Lydia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2023
Response from MM on Dec 13, 2023
Dear Lydia,Thank You for the kind and valuable feedback! Nice to hear that You enjoyed Your stay with us and hopefully we see You again soon.Have a lovely day!Kind regards,Reception

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter' first snow
Very helpful staff, clean warm hotel, perfectly located for the Station & Opera House
Stayed 1 night in Nov 2023
Response from MM on Dec 13, 2023
Dear Terry,Thank You for the valuable feedback! Nice to hear that You enjoyed most of Your stay with us and hopefully we see You again soon.Have a lovely day!Kind regards,Reception

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed property central to everything. Rooms were clean and spacious. View from most rooms isn’t great. Staff were polite.
Stayed 2 nights in Nov 2023
Response from MM on Dec 13, 2023
Dear Steven,Thank You for the kind and valuable feedback! Lovely to hear that You enjoyed Your stay with us and hopefully we see You again soon.Have a great day!Kind regards,Reception

10/10 Excellent

Mr H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Choice
Perfect location, great staff, seriously enhanced our experience.
Stayed 4 nights in Oct 2023
Response from Merita on Nov 6, 2023
Dear Mr H,Thank you for choosing Radisson Blu Plaza and for your time to review us. We are delighted to hear that you enjoyed your stay with us and wish to see you again soon :)Wishing you a warm and comfy winter days.With kindest regards,Merita & Radisson Blu Plaza team

10/10 Excellent

Agust Orn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Loved the location and very friendly staff.
Stayed 3 nights in Oct 2023
Response from Merita & Radisson Blu Plaza team on Oct 31, 2023
Dear Agust Orn,Thank you for your stay and heart warming review. We wish to see you again soon at Radisson Blu Plaza. :)Wishing you a nice and sunny winter days.

10/10 Excellent

Amando Jr.

Stayed 2 nights in Sep 2023
Response from Reception / Radisson Blu Plaza on Oct 14, 2023
Dear Amando Jr, Thank you for staying with us and taking the time to give us this excellent feedback. We are delighted to hear that you have enjoyed your stay with us and we hope to see you back soon! Have a great fall! Kind regards, Reception / Radisson Blu Plaza

8/10 Good

Helen

Stayed 3 nights in Sep 2023
Response from Reception on Sep 23, 2023
Dear Helen, Thank you for taking the time to give us this kind feedback. We are delighted to hear that you enjoyed your stay with us and hope to see you back soon! Have a great fall! Kind regards, Reception / Radisson Blu Plaza

8/10 Good

Davida

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from MM on Sep 19, 2023
Dear Davida,Thank You for the valuable feedback! Lovely to hear that You enjoyed Your stay with us and hopefully we see You again soon.Have a relaxing evening!Kind regards,Reception

8/10 Good

Davida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, Some rooms are dated and have cracks and large visible scrapes on wall furniture. We were able to change rooms, additionally, the room had a poor air con. This is only an issue on warm days which unfortunately was the case on my trip. Staff was helpful. Breakfast was wonderful and the lounge was superb! definitely worth the upgrade to business room
Stayed 1 night in Sep 2023
Response from Reception on Sep 19, 2023
Dear Guest,We are happy to hear you enjoyed the Business Class room with access to the Business Lounge and our fantastic breakfast.Really sorry for the rest of the things that were not as you expected, sure we could do it better next time.Best Regards,Reception

8/10 Good

Wendy

Stayed 2 nights in Sep 2023
Response from Reception on Sep 30, 2023
Hello Wendy,thank you for leaving us a review! We apologize for not being able to give you a better experience this time around. We would love to hear how we can improve our services in the future. We hope to see you again soon in Plaza and hopefully give you an improved experience.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Pros: great location, clean, helpful staff. Could store luggage after check out. Luggage rack in room. Cons: furniture was a leaning toward lower brand hotel formica considering this is a Radisson Blu.
Stayed 1 night in Aug 2023
Response from MM on Sep 9, 2023
Dear Nancy,Thank You for the valuable feedback! We are glad to hear that You enjoyed most of Your stay with us and hopefully we see You again soon.Have a relaxing weekend!Kind regards,Reception

10/10 Excellent

Robert

Stayed 3 nights in Aug 2023
Response from Reception on Sep 23, 2023
Dear Robert, Thank you for taking the time to give us this outstanding review. We hope to see you back soon! Have a great fall! Kind regards,Reception

10/10 Excellent

Jana, Simpsonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to train station and main sites.
Stayed 3 nights in Aug 2023
Response from MM on Sep 6, 2023
Dear Jana,Thank You for the kind and valuable feedback!Lovely to hear that You enjoyed Your stay with us and hopefully we see You again soon.Have a relaxing Autumn!Kind regards,Reception

8/10 Good

Meri

Stayed 2 nights in Aug 2023
Response from MM on Sep 9, 2023
Dear Meri,Thank You for the valuable feedback! We are glad to hear that You enjoyed most of Your stay with us and hopefully we see You again soon.Have a lovely weekend!Kind regards,Reception

6/10 Okay

Suzanne

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Did not clean the room during the stay despite asking. Broken safe in room wasn’t fixed.
Stayed 3 nights in Aug 2023
Response from BR, Reception on Aug 13, 2023
Dear Suzanne,Thank you for your visit and feedback. We are very sorry to hear that housekeeping did not clean your room despite requests. Also, we will check with the maintenance about the safety box, thank you for mentioning this as well.We hope you have a wonderful Autumn!

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasure staying for several days to explore Helsinki. A few minutes walk from the central train station that links direct to the airport, was very easy and convenient to get from the airport to hotel. Check in was pleasant and efficient, staff were always very helpful. Room was good. Checked out the sauna but never managed to use! Looked very nice, will experience that next time. The staff running the morning breakfast were 10 Stars! We all commented how hard working and positive they were the entire stay. Buffet breakfast selection was great, be sure to include when you book!
Response from BR, Reception on Aug 4, 2023
Dear Dean,Thank you for taking the time to write feedback! What a pleasure to hear you enjoyed your visit in Plaza and everything went smoothly.Welcome back to Plaza in the future as well.Have a wonderful weekend!

10/10 Excellent

STEVEN

Stayed 1 night in Jul 2023
Response from Reception on Jul 27, 2023
Dear Steven,Thank You for the kind and valuable feedback! We are pleased to hear that You enjoyed Your stay with us and hopefully we see You again soon.Have a great Summer!Kind regards,Reception

10/10 Excellent

Alesya

Stayed 1 night in Jul 2023
Response from Reception on Jul 27, 2023
Dear Alesya,Thank You for the kind and valuable feedback! So lovely to hear that You enjoyed Your stay with us and hopefully we see You again soon.Have a great Summer!Kind regards,Reception

10/10 Excellent

antti

Stayed 2 nights in Jul 2023
Response from Vastaanotto on Jul 25, 2023
Hei Antti,Kiitos arvokkaasta sekä ystävällisestä palautteestanne! Mukava kuulla, että vierailunne sujui hyvin ja toivottavasti näemme Teidät pian taas uudestaan.Aurinkoista kesän jatkoa!Ystävällisin terveisin,Vastaanotto

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Reception on Jul 19, 2023
Dear Natalia,Thank You for the valuable feedback! Nice to hear that You enjoyed Your stay with us and hopefully we see You again soon.Have a great summer!Kind regards,Reception

10/10 Excellent

Turgut Cihangir

Stayed 2 nights in Jun 2023
Response from Reception on Jul 12, 2023
Dear Turgut,Thank You for the kind and valuable feedback!Lovely to hear that You enjoyed Your stay with us and hopefully we see You again soon.Have a great day!Kind regards,Reception

8/10 Good

Satya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great service friendly staff..we really enjoyed our stay.
Stayed 1 night in Jul 2023
Response from Reception on Jul 6, 2023
Dear Satya,Thank You for the valuable feedback! Lovely to hear that Your stay with us went well and hopefully we see You again soon.Have a great Summer!Kind regards,Reception

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jun 2023
Response from Reception on Jul 5, 2023
Dear Guest,Thank You for the valuable feedback! Nice to hear that Your stay with us went well and hopefully we see You again soon.Have a lovely Summer!Kind regards,Reception

8/10 Good

Karim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cozy rooms. No toothpaste though. Breakfast is mediocre.
Stayed 2 nights in May 2023
Response from RDB Plaza on Jun 1, 2023
Dear Karim,Thank You for kind and valuable feedback! Lovely to hear that You mostly enjoyed Your stay with us. You could get the toothpaste and toothbrush from reception, so please kindly ask us next time. We will improve our breakfast following your comments with restaurant department. And hopefully we see You again soon. Have a lovely day!Kind regards,Reception

10/10 Excellent

William graham

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and wonderful breakfast.
Stayed 3 nights in May 2023
Response from RDB Plaza on Jun 1, 2023
Dear William Graham,Thank You for kind and valuable feedback! Lovely to hear that You enjoyed Your stay with us and hopefully we see You again soon.Have a lovely day!Kind regards,Reception

8/10 Good

Dudley

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from RDB Plaza on Jun 1, 2023
Dear Dudley,Thank You for the kind and valuable feedback! Lovely to hear that You enjoyed Your stay with us and hopefully we see You again soon.Have a lovely day!Kind regards,Reception

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived early and got a room. Also was offered a sauna at no additional charge. Breakfast was wonderful.
Stayed 1 night in May 2023
Response from RDB Plaza on Jun 1, 2023
Dear Kathleen,Thank You for the kind and valuable feedback! Lovely to hear that You enjoyed Your stay with us and hopefully we see You again soon.Have a lovely day!Kind regards,Reception

8/10 Good

Patricia

Stayed 4 nights in Apr 2023
Response from Reception on May 2, 2023
Dear Patricia,Thank You for the valuable feedback! Nice to hear that Your stay went well and hopefully we see You again soon.Have a lovely week!Kind regards,Reception

10/10 Excellent

Yukiho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Reception on Apr 1, 2023
Dear Yukiho,Thank You for the kind and valuable feedback!Lovely to hear that You enjoyed Your stay with us.Hopefully we see You again soon.Have a lovely weekend!Kind regards,Reception