Hayes Crossing Public Use Area Tours and Activities

Great Stay! Clean and quiet

We COULD NOT SHOWER! When we checked in AT FULL PRICE, we were never told the water did not work! I tried using the WiFi it was terrible and very slow, I tried using multiple computers to print and do work because I was in town on business and it took 4 guys 2 shifts to end up saying we don’t know what the problem is???? What??? I asked for a partial refund not even an entire refund and they NEVER CALLED, TEXTED, EMAILED, nothing! This property is a pretty one but the people running it are not at all about customer service or doing the right thing! If I could I’d give -100 stars! Who pays for a hotel they can not shower or use the sink in? Like what? Not to mention the TV did not work at all! Pool was closed down and no hot tub, breakfast was disgustingly and obviously maid in a microwave! I would never return here, and I suggest no one else does either! Trash!!!!!!