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Reviews of Regenta Central Grand Exotica Pune

3.5 out of 5
Regenta Central Grand Exotica Pune
Plot No - 92E, Block D-III, MIDC, Chini, Old Mumbai Pune Highway, Pune, Maharashtra

Reviews

6.8
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 5 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Mithilesh

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
not noise proof balcony. switches are old
Stayed 2 nights in Sep 2023
Response from General Manager on Jan 12, 2024
Dear Mithilesh, Thank you for informing us about your concerns. We deeply regret if the non-noise proof balcony hindered your experience and apologize for the inconvenience caused by our dated switches. We greatly value your feedback as it helps us identify the areas we can improve the guest experience. Rest assured that we will make sure to take necessary actions to further improve these aspects. We are eagerly looking forward to the opportunity to serve you better in the future. Thanks & Regards,Amit Negi

8/10 Good

Warsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Oh my god this hotel has frequent power outage
Confused reception and they keep asking everyday for your expedia confirmation #. Later they apologize. Frequent power outage makes night sleep very disturbing. You need to switch on the A/c on everytime the power returns. The band with over 150 drummers beat the drums from 6PM to 11 PM evey evening and your ear drum will bleed with the noise. One good thing with all this is the tasty food at the restaurant though i would tell them to keep the fly away which they managed after repeated
Stayed 3 nights in Jun 2017

6/10 Okay

Hemant, New Delhi

Liked: Cleanliness
Worth the money!
Value for money. No Frills standard good food, good room, good level of service. Staff should be better trained for business traveler requirements. Lack an elaborate concierge is a little inconvenient.

8/10 Good

Hemant, New Delhi

Liked: Cleanliness, staff & service, room comfort
Value for money
Comfortable hotel. Staff is helpful. cleanliness is good. Food is mediocre. Good for a 2-3 day business trip

8/10 Good

dhiraj, noida

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable hotel can be great with better service
Stay was comfortable. Hotel is neat and has all the latest amenities. Lacks in service.

8/10 Good

Mangaldas Hiralal, ahmedabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoy stay in economical rates at prominent locati
economical stay but food charges are some what high.house keeping services are poor. complaint lodged to repair bath room locking latch not attended after practical demostration during two day stay so feel no privacy while stay with family.Your cafe staff was so helpful & co operative. 5 out of 5 deserve.3 pax but the bath kit provided only for two is not expected. booked hotel on line but suffered a lot while check in .one copy must be with reception for what is offered.There were several arguments for complimentary break fast.Relexation in check in time & complimentory break fast timings appreciated.

6/10 Okay

NAI YEH

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not tooo clean
Cockroach in my room, dirt on my pillow
Stayed 1 night in Apr 2019

8/10 Good

Jochen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017