Harry T. Wilks Conference Center, Hamilton : hôtels à proximité

« Please add a quarter vending machine in the room it self. Making a guest who’s in the 3rd floor go down to the help desk for quarters is not convenient »

« Door lock was broken. Door didn't fit properly. You could see straight through around the door when closed. Rooms were dirty. Breakfast was pretty much nothing. Pull out bed was unusable due to the mattress being so gross and old. Definitely not what i expect to get for an almoat $200 room. »

« I booked and paid for 2 queen beds and arrived at 315p, right at check in and was told the reservation was for a king, upon showing my confirmation email thru Expedia, the front desk person never checked to validate it. Gave me a king which wasn’t what I paid for and never once apologized, instead became argumentative saying they were booked a month plus out like I didn’t book a room. I will never stay here again. Need to train staff on how to say I’m sorry for the inconvenience. »

« Bon service pour les déjeuners. Personnel donne un bon accueil et bonnes informations pour la région. »

« Les escaliers qui montent aux chambre sont dégoutants, un gros coup de Carcher ferait le plus grand bien. Il y avait des poubelles sous les deux lits (vu car je cherchais le télécommande!!) »

« Bugs and cockroaches everywhere »

« La piscine est fermée pour la saison. Nous avons choisi cet endroit justement pour la piscine. L'employé a simplement dit "désolé". On ne nous a rien offert en dédomagement. La sécheuse a linge ne fonctionnait pas. Rien n'indiquait qu'elle était brisée. On l'a su après avoir lavé notre linge. Le même employé m'a répondu " désolé". Tout notre linge était mouillé....on s'est rendu dans un lavoir à nos frais. Le service n'est pas très fort. Par contre c'est propre. »

« Checking in at early morning hours is a joke. They lock you outside and talk to you on a phone only to tell you they can’t find your itinerary number which is on your receipt they can’t find it in their system. Makes you wait outside at 2am until you find the 2nd receipt number only for you to have to call them again on the phone and be told she’s pumping for her “kid” in the NICU and you’re going to have to wait some more. Lady sounded like she was heavily intoxicated and in the clouds...

« Had I known that the hotel was under construction and the elevator not working we would’ve never booked it. My husband is a disabled veteran and it was horrible. »

« I specifically booked an “accessible “ room for my mother since she cannot get around well and is in a wheelchair. The door to the room was so heavy it was difficult to open and wheel her inside. The tub had bars but no shower seat and the tub was very slippery for her. The beds were also very high and she had difficulty just getting on the bed from the wheelchair. I could have booked a regular room and had the same experience. The room was very clean and the breakfast was great but labeling my...

« We were sent to the top floor. Around 4am the ceiling began to leak and got our belongings wet. I went to the front desk to report the situation, I was only offered to switch to the room across the hall. And forced to make multiple trips up and down the elevator because the receptionist wanted the other room key back. The manager refused to make the situation right by doing a discount for the major inconvenience. We were never able to get back to sleep after all of the shuffling in the middle of...