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Splendid Star Grand Hotel & Spa

4.0 star property
Art Deco hotel connected to a shopping center in Old Quarter with full-service spa
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July 2024

Photo gallery for Splendid Star Grand Hotel & Spa

Body treatments, body wraps, body scrubs, facials
Junior Suite, 1 King Bed, Balcony, City View | View from room
Property entrance
Honeymoon Room, 1 Queen Bed
Breakfast served
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443
  • Popular LocationHoan Kiem Lake6 min walk
  • Popular LocationHanoi Old Town Night Market9 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)45 min drive

Most relevant reviews

ExperimentalCarousel

12/10 Okay

Great location, room was dusty so had to wipe it down. But service was great overall.
Jennifer
May 4, 2024
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Room options

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 237 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Day Use (Max 4 hours)

Minibar, in-room safe, individually decorated, individually furnished

Day Use (Max 4 hours)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, 2 Twin Beds

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, 2 Queen Beds, City View

Family Suite, 2 Queen Beds, City View

Family Suite, 2 Queen Beds, City View

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 391.4 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed

7.5/10 Good

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed

8.2/10 Very good

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.4/10 Good

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View

8.6/10 Very good

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 409 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

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9.8 out of 10, Exceptional, (1920)
The price is CA $41
CA $46 total
includes taxes & fees
May 22 - May 23
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About the area

Hanoi

Located in Old Quarter neighborhood, Splendid Star Grand Hotel & Spa is connected to a shopping center. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's location for the sightseeing.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Dong Xuan Market - 14 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 46 min drive

Restaurants

  • Pasteur Street Brewing Company - 1 min walk
  • Âu Lac Family Restaurant - 1 min walk
  • Quán Gốc Đa - 2 min walk
  • Phở Ấu Triệu - 1 min walk
  • Nem Nướng Nhà Thờ - 1 min walk

About this property

Splendid Star Grand Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Splendid Star Grand Hotel & Spa provides dry cleaning/laundry services, a bar, and a business center. Treat yourself to a body treatment, a facial, or a body wrap at the onsite spa. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-in, babysitting (surcharge), and coffee/tea in the lobby
  • An elevator, a 24-hour front desk, and barbecue grills
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Extra futons (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured self parking on site (USD 300,000 per day)

Food and drink

  • Daily buffet breakfast available for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-width doorways

More

  • 4 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 350000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: USD 15 per day
  • Rollaway bed fee: USD 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Splendid Star Grand Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Splendid Star Grand Hotel & Spa?

As of May 20, 2024, prices found for a 1-night stay for 2 adults at Splendid Star Grand Hotel & Spa on Jun 20, 2024 start from CA $43.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Splendid Star Grand Hotel & Spa?

Self parking is available for USD 300000 per day.

What time is check-in at Splendid Star Grand Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Splendid Star Grand Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Splendid Star Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Splendid Star Grand Hotel & Spa located?

Located in Old Quarter, this spa hotel is steps from Red Moon Gallery and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot.

Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 876 reviews" "
Rating 8 - Good. 189 out of 876 reviews" "
Rating 6 - Okay. 74 out of 876 reviews" "
Rating 4 - Poor. 33 out of 876 reviews" "
Rating 2 - Terrible. 34 out of 876 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with family, Travelled with partner
Liked: Staff & service
Great location, room was dusty so had to wipe it down. But service was great overall.
Stayed 1 night in Apr 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Wuon Yee Ellen

Liked: Staff & service
Convenient street food and restaurant
Stayed 1 night in Apr 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Great central location, very helpful and attentive staff, and overall, good value for money
Stayed 2 nights in Apr 2024

10/10 Excellent

nuraldi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr.Harry was helpful and amazing, we had the best experience in the this hotel. Many thanks to Mr. Harry And hope to see you again. This place is highly recommended
Stayed 3 nights in Apr 2024

6/10 Okay

Jahan, Saint Charles

Travelled with group
Liked: Cleanliness, staff & service
I enjoy creature comforts while traveling. Many of which this hotel had: "turbo" air conditioner, comfortable beds, clean towels, hot shower, friendly and helpful staff. The lack of an elevator for a 6 level hotel made things a bit dicey for a BIG American Guy like myself. But, let me be clear this "budget hotel" meets expectations. No more, no less. They do a good job and you'll get a good night's rest.
Stayed 5 nights in Apr 2024

2/10 Terrible

Aref

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
AVOID THIS HOTEL The service provided by Dong and Harry were magnificent BUT the rooms we got were not what was advertised, they were run down, across the road and part of another hotel, no lift and the rooms were in the 6th and 3rd floor with very steep and narrow stairs. Also, we had belongings STOLEN from our room by the hotel staff but nothing was done about this other than waiving airport pickup and drop off fees which weren’t even a quarter the price of the stolen goods. Don’t stay here, your belongings are not safe.
Stayed 5 nights in Mar 2024

8/10 Good

Michael, Ringwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location. Being very near the cathedral made it easy to find amongst the maze of narrow streets in the old town. The staff were all lovely and couldn’t have been more helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tom

Stayed 2 nights in Apr 2024

6/10 Okay

Manisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay at Splendid Star. The staff is exceptional and helped a lot with booking an overnight bus to Sa Pa and to the airport. They were able to throughly explain our options for transportation and book the right one for us. Location is convenient to many points of interest and there’s great food/coffee all around. Note, since it’s a narrow street, cars cannot come directly to the hotel, but that was not a problem as the pickup person from any of the excursions / bus came to get us on foot and we walked to the vehicle. Other than that it’s a pretty standard 3/3.5 star hotel.
Stayed 2 nights in Mar 2024