Title: Pan Pacific Hanoi (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pan Pacific Hanoi Enjoy panoramic views from the rooftop terrace of this Hanoi hotel, or relax with spa treatments near West Lake and iconic landmarks. ## Photo gallery for Pan Pacific Hanoi ![Meeting facility - Pan Pacific Hanoi (Hanoi)](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/832a42f6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Pan Pacific Hanoi (Hanoi)](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/a4df4368.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Pan Pacific Hanoi (Hanoi)](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/476758e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, sun loungers - Pan Pacific Hanoi (Hanoi)](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/d820bfe3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Pan Pacific Hanoi (Hanoi)](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/0b18fdf6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pan Pacific Hanoi offers a peaceful base near West Lake and Ho Chi Minh Mausoleum. Guests can relax on the rooftop terrace, swim in the indoor pool, or dine at two international restaurants. The property includes a library and coffee shop, with consistently praised staff. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 4 - Jan. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=114496&PinnedHotelID=114496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=114496&PinnedHotelID=114496&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 5 - Jan. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=114496&PinnedHotelID=114496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=114496&PinnedHotelID=114496&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=114496&PinnedHotelID=114496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=114496&PinnedHotelID=114496&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=114496&PinnedHotelID=114496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=114496&PinnedHotelID=114496&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ### View all photos for Deluxe King or Twin room ![Deluxe King or Twin room](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/0761591f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King or Twin room 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Shower/tub combination - 377 sq ft - City view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Studio Suite, 1 King Bed ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/ae0cb4ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom - 430 sq ft - 1 bedroom - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Premier Room, Lake View ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/2df9335c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, Lake View 10.0 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Shower/tub combination - 377 sq ft - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Club Room ![Club Room](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/0f4bf023.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Shower/tub combination - 377 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for One Bedroom Premier Serviced Suites ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/7565dbff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Premier Serviced Suites ### Highlights Separate dining area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator Flat-screen TV - 641 sq ft - 1 bedroom - Lake view - Sleeps 2 - 1 King Bed ### View all photos for One Bedroom Executive Serviced Suites ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/e2d7f333.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Executive Serviced Suites ### Highlights Separate dining area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator Flat-screen TV - 646 sq ft - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Premier Suite ![Premier Suite | Bathroom](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/1b876baa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Shower/tub combination - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite ![Executive Suite | Living area](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/a4f07463.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Shower/tub combination - Sleeps 3 - 1 King Bed and 2 Twin Beds ### View all photos for Deluxe King or Twin Room, Lake View ![Deluxe King or Twin Room, Lake View](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/w3000h2001x0y0-d7cd03d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King or Twin Room, Lake View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Shower/tub combination - Lake view - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Studio Balcony Suite ![Studio Balcony Suite | Living area](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/8cdf9141.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Balcony Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Shower/tub combination - 538 sq ft - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Pacific Club Lakeview King ![Pacific Club Lakeview King](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/49e483c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pacific Club Lakeview King ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Shower/tub combination - Lake view - Sleeps 3 - 1 King Bed ### View all photos for One Bedroom Deluxe Serviced Suite ![One Bedroom Deluxe Serviced Suite | Living area](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/99c09165.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Deluxe Serviced Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Down duvet Shower/tub combination - 517 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Apartment ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/114500/114496/w4627h3890x0y9-eddb5e29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Separate bedroom Down duvet Shower/tub combination - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Pan-Pacific-Hanoi.h114496.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Pan-Pacific-Hanoi.h114496.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.05022%2C105.83981&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8htvBmi-EOsjxV8wars1EY4Q0KM=) 1 Thanh Nien Road, Ba Dinh District, Hanoi #### What's nearby - West Lake \- 1 min walk \- 0.1 km - Dong Xuan Market \- 3 min drive \- 1.9 km - Quan Chuong Gate \- 3 min drive \- 1.9 km - Hoan Kiem Lake \- 5 min drive \- 3.0 km - Hanoi Old Town Night Market \- 5 min drive \- 3.0 km #### Getting around - Hanoi Long Bien Station - 6 min drive - Ga Co Loa Station - 15 min drive - Noi Bai Intl. Airport (HAN) - 32 min drive #### Restaurants - ‪Circle K - ‬2 min walk - ‪The Summit Bar - ‬1 min walk - ‪Sofitel Plaza Hotel - ‬1 min walk - ‪Bánh Mì Pate Cột Đèn Hải Phòng - ‬2 min walk - ‪Cộng Càphê - ‬3 min walk ## About this property ### Pan Pacific Hanoi Luxury family-friendly hotel near West Lake Located close to Ho Chi Minh Mausoleum and Dong Xuan Market, Pan Pacific Hanoi provides a rooftop terrace, shopping on site, and a coffee shop/cafe. Indulge in a manicure/pedicure, a body treatment, and a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. In addition to a hair salon and a library, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool along with sun loungers - Free self parking and valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge) - A front-desk safe, an elevator, and massage treatment rooms - Guest reviews give top marks for the helpful staff Room features All 328 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like late night room service and free WiFi. Other amenities include: - Bathrooms with shower/tub combinations and free toiletries - Flat-screen TVs with cable channels - Wardrobes/closets, daily housekeeping, and electrical adapters/chargers ## Similar properties ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/3d2731d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 1,002 reviews CA $167 CA $189 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=201227&PinnedHotelID=201227&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/d657cf1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lotte Hotel Hanoi Ba Dinh - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 1,005 reviews CA $164 CA $189 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop bar](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/49d86fee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Hanoi West Mỹ Đình - Pool - Spa - Kids pool - Parking included 8.8 Excellent 265 reviews CA $164 CA $186 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1850000/1848900/1848828/e3d54629.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hanoi Westlake by IHG Tay Ho - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 1,005 reviews CA $161 CA $182 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1848828&PinnedHotelID=1848828&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/1000000/490000/481600/481549/14e873db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Movenpick Hotel Hanoi Centre Hoan Kiem - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 607 reviews CA $172 CA $195 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=481549&PinnedHotelID=481549&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/5000000/4780000/4772300/4772269/0a206c06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hanoi Landmark72 by IHG Nam Từ Liêm - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 651 reviews CA $154 CA $174 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=4772269&PinnedHotelID=4772269&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/1000000/996600/996505/23d9aac1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 429 reviews CA $214 CA $248 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=996505&PinnedHotelID=996505&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/95000000/94600000/94594600/94594530/67f0d608.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRAND HOTEL du LAC Hanoi Old Quarter - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 650 reviews CA $157 CA $178 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=94594530&PinnedHotelID=94594530&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, breakfast, lunch, dinner served; French cuisine](https://images.trvl-media.com/lodging/6000000/5710000/5702900/5702839/be7d9b79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 571 reviews CA $250 CA $283 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=5702839&PinnedHotelID=5702839&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/f38cce97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L7 WEST LAKE HANOI By LOTTE HOTELS Tay Ho - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 361 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site - Limited onsite valet and self parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23.10 for adults and USD 11.55 for children - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Ming - Pacifica - Song Hong Bar - Summit Lounge ### Things to do - 24-hour gym - Full-service spa - Indoor pool - Library - Sauna - Shopping - Steam room ### Family friendly - Babysitting (surcharge) - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 6 meeting rooms - Conference center (13,143 square feet of space) ### Outdoors - Barbecue grill - On a lake - Pool loungers - Rooftop terrace ### Full-service spa - 5 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator (39 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk ### More - 1 building - 20 floors - Ballroom - Banquet hall - Biodegradable drinking straws available - Built in 1998 - Designated smoking areas - No plastic drinking straws ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Electrical adapters - Free daily newspapers - Free local calls - Phone - Safe - Soundproofed rooms - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 2 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 1450000.0 per day ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 23.1 for adults and USD 11.55 for children - Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 3) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 1450000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 0100113141 ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Sofitel Hanoi Plaza Sofitel Hotel Hanoi Plaza Pan Pacific Hanoi Hotel Accor Plaza Hanoi Hanoi Sofitel Sofitel Hanoi Sofitel Plaza Hanoi Hotel Hanoi Sofitel Plaza Hanoi Hotel Pan Pacific Hanoi Hotel Pan Pacific Hanoi Hanoi Pan Pacific Hanoi Hotel Hanoi ## Frequently asked questions ### Does Pan Pacific Hanoi have a pool? ### How much does it cost to stay at Pan Pacific Hanoi? ### Is Pan Pacific Hanoi pet-friendly? ### How much is parking? ### What time is check-in at Pan Pacific Hanoi? ### What time is check-out at Pan Pacific Hanoi? ### Does Pan Pacific Hanoi provide a shuttle to the airport? ### Where is Pan Pacific Hanoi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pan Pacific Hanoi Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Location ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 509 8 - Good 315 6 - Okay 75 4 - Poor 24 2 - Terrible 12 ## Reviews ### 8/10 Good #### Tony L. Oct 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff awesome, food buffet excellent, neighborhood good. ##### Tony L. Stayed 4 nights in Oct 2025 ### 8/10 Good #### Kevin Nov 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good breakfasts. Nice staff. Good location. ##### Kevin Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Hua Dec 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent ##### Hua Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Brian Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, clean, comfortable, staff was amazing, highly recommend and definitely worth the price ##### Brian Stayed 1 night in Aug 2025 ### 8/10 Good #### Jeonga Jun 23, 2025 Liked: Cleanliness, property conditions & facilities Good location. ##### Jeonga Stayed 1 night in Jun 2025 ### 8/10 Good #### Verified traveller Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Conveniently located, well appointed hotel at a reasonable price . ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jonathan Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay at the Pan Pacific. Fantastic friendly staff and great breakfast options. We also club access which was a nice touch. Good location for exploring Hanoi. Clean, spacious room as well. ##### Jonathan Stayed 3 nights in Aug 2025 ### 8/10 Good #### Tarsem Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good property ##### Tarsem Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Rick May 7, 2025 Liked: Staff & service, amenities, property conditions & facilities Friendly staff. Great location . View from rooftop lounge was outstanding. ![](https://a.travel-assets.com/ugc/hotel-reviews/9c37bd95-ade1-4d61-afc8-ded0653dd657-1746576110068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08c9858b-c492-43d1-bc94-7f1ee3807666-1746576095023.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rick Stayed 2 nights in May 2025 ### 10/10 Excellent #### ANDRES May 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is great. Close enough to the old quarter, but out of the chaos. Hotel staff is great. Excellent breakfast. ##### ANDRES Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Ian Mar 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was wonderful! I highly recommend this property! ##### Ian Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### John Jun 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Enjoyed my stay at this location.. beautiful hotel and tge staff was quite friendly and helpful.. ##### John Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Han Nee Jun 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was a good experience. ##### Han Nee Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Min Wei Apr 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had an amazing time in Hanoi and room was spacious and clean. Receptionist Tony was also very attentive and showed us lots of hospitality. I'll highly recommend anyone looking for a convenient spot to stay in Old Quarters to try out Imperial Hotel & Spa. ##### Min Wei Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jose Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Get the Grab ride app ##### Jose Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Linda Dec 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and beautiful view of lake ##### Linda ### 8/10 Good #### Huang Yan Oct 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location. Hotel is clean. ##### Huang Yan Stayed 1 night in Oct 2022 ### 8/10 Good #### Gilbert May 5, 2025 Liked: Cleanliness, room comfort A good hotel but air conditioning old and breakfast room too small. ##### Gilbert Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Kery Lashawn Feb 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was beautiful and clean! The rooms were spacious and the bathroom and shower were very nice! Staff were friendly as well. ##### Kery Lashawn ### 10/10 Excellent #### Paula Oct 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family vacation I want to live here. ##### Paula Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Cynthia Mar 26, 2024 Very nice property. ##### Cynthia Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Chad Mar 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was extremely helpful when I needed to rebook my reservation. The area is nice to walk around with several local places to eat. ##### Chad Stayed 3 nights in Mar 2023 ### 8/10 Good #### Huseyin May 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Some renovations needed Good location but little old No AC control bathrooms little old fashioned Teras bar is great Breakfast is very good ##### Huseyin Stayed 2 nights in May 2025 ### 10/10 Excellent #### Mary Jan 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good customer services, within walking distances to places and facilities clean. ##### Mary Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Trung Oct 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staffs were polite and professional. The area is a short distance from a lot of attraction. We enjoyed our quiet and private stay there ##### Trung Stayed 1 night in Sep 2023 ## Expedia's Latest Trends ### Hotels > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [L’HÔTEL du LAC Hanoi ](https://www.expedia.ca/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [HANTING HOTEL - HO CHI MINH CITY (胡志明汉庭国际中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [JW Marriott Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.ca/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.ca/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.ca/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [Hanoi Royal Palace Hotel 2](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Royal-Palace-Hotel-2.h6747597.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [O'Gallery Premier Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-OGallery-Premier-Hotel-Spa.h15868395.Hotel-Information) > > [Hanoi Pearl Hotel](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Pearl-Hotel.h6614063.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information)