Title: Heart Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heart Hotel Families discover the magic of Hanoi's Old Town with water puppet shows nearby, creating unforgettable cultural experiences for children of all ages ## Photo gallery for Heart Hotel ![Deluxe Double Room, 1 Queen Bed, Lake View - Heart Hotel (Hanoi)](https://images.trvl-media.com/lodging/9000000/8670000/8661500/8661481/894f8596.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Heart Hotel (Hanoi)](https://images.trvl-media.com/lodging/9000000/8670000/8661500/8661481/2cee70e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Heart Hotel (Hanoi)](https://images.trvl-media.com/lodging/9000000/8670000/8661500/8661481/c74aa9aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Heart Hotel (Hanoi)](https://images.trvl-media.com/lodging/9000000/8670000/8661500/8661481/c1601c15.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily local cuisine breakfast - Heart Hotel (Hanoi)](https://images.trvl-media.com/lodging/9000000/8670000/8661500/8661481/b7028985.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Heart Hotel in Hanoi's Old Town offers a warm welcome to families. Enjoy a local breakfast to start your day and stay connected with in-room WiFi. Parents love the practical touches like dry cleaning and babysitting, making city exploration with kids easy. ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - Parking included - Free WiFi - Restaurant - Air conditioning - Business services ## Room options ### Check availability for these dates Tonight [Feb. 10 - Feb. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=8661481&PinnedHotelID=8661481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=8661481&PinnedHotelID=8661481&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 11 - Feb. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=8661481&PinnedHotelID=8661481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=8661481&PinnedHotelID=8661481&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8661481&PinnedHotelID=8661481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8661481&PinnedHotelID=8661481&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=8661481&PinnedHotelID=8661481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=8661481&PinnedHotelID=8661481&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Deluxe Room, City View ![Deluxe Room, City View](https://images.trvl-media.com/lodging/9000000/8670000/8661500/8661481/80c8bbdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, City View ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Refrigerator LCD TV Day bed - City view - 409 sq ft - Sleeps 4 - 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Double Sofa Bed ### View all photos for Deluxe Double Room, 1 Queen Bed, Lake View ![Deluxe Double Room, 1 Queen Bed, Lake View](https://images.trvl-media.com/lodging/9000000/8670000/8661500/8661481/2f150a04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Queen Bed, Lake View ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Refrigerator LCD TV Blackout drapes/curtains - Lake view - 258 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/9000000/8670000/8661500/8661481/207332d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Individually decorated Air conditioning Free cribs/infant beds Refrigerator LCD TV Blackout drapes/curtains Hair dryer - 258 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Double Room, 1 Queen Bed, Partial Lake View ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/9000000/8670000/8661500/8661481/b009a0ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Queen Bed, Partial Lake View ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV Blackout drapes/curtains Hair dryer Private bathroom - 258 sq ft - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Heart-Hotel.h8661481.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Heart-Hotel.h8661481.Hotel-Information) ## About the area Located on a lake, Heart Hotel is in Old Quarter neighborhood and is connected to a shopping center. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Traveling with kids? Consider Food Street Tong Duy Tan and Hanoi Botanical Garden. [Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03165%2C105.85091&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uXIcNtZ9wFrL68KxfRgUi_PHuow=) 11b Hang Hanh Street, Hoan Kiem District, Hanoi, 10000 ### What's nearby - ![Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 1 min walk \- 0.1 km - ![Hang Gai Street featuring street scenes and signage](https://images.trvl-media.com/place/6286771/4d43e8d2-38ed-457d-aa30-8cb1c0b17b7d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hang Gai Street 2 min walk \- 0.2 km - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 3 min walk \- 0.3 km - ![Thang Long Water Puppet Theatre which includes nightlife, night scenes and performance art](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 3 min walk \- 0.3 km - ![St. Joseph Cathedral which includes a church or cathedral, heritage architecture and markets](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 5 min walk \- 0.5 km ### Getting around - Hanoi Railway Station 19 min walk - Noi Bai Intl. Airport (HAN) 45 min drive ### Restaurants - The Note Coffee 1 min walk - King roti 1 min walk - Domino's Pizza 2 min walk - Cong Caphe 2 min walk - Thủy Tạ 2 min walk ## About this property ### Heart Hotel Family-friendly hotel near Hoan Kiem Lake Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Heart Hotel, which provides free breakfast (local cuisine), an airport shuttle, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business center. You'll also enjoy the following perks during your stay: - Free self parking - A roundtrip airport shuttle (surcharge), express check-in, and babysitting (surcharge) - A front-desk safe, a computer station, and concierge services Room features All guestrooms at Heart Hotel offer thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with premium channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/38000000/37970000/37966500/37966498/209e9d94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Khach San Thu Nga Dong Anh - Parking included - Free WiFi - Air conditioning - Laundry [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=37966498&PinnedHotelID=37966498&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/35000000/34920000/34916000/34915956/5ded6f8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi hearted Family Suite with full kitchen & garden - Home Beyond House II Ba Dinh - Air conditioning - Laundry - Microwave - Kitchen CA $41 CA $68 total includes taxes & fees Mar 6 - Mar 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=34915956&PinnedHotelID=34915956&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room](https://images.trvl-media.com/lodging/46000000/45010000/45009200/45009121/b6924b5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RedDoorz near Giap Bat Thanh Xuan - Parking included - Free WiFi - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=45009121&PinnedHotelID=45009121&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/112000000/111030000/111027600/111027596/5b9cdf0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### J&J guest house Hoang Mai - Parking included - Free WiFi - Air conditioning - Laundry CA $21 CA $24 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=111027596&PinnedHotelID=111027596&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, free WiFi](https://images.trvl-media.com/lodging/94000000/93830000/93825700/93825663/6c028a6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nha Nghi Tung Duong Hoang Mai - Parking included - Free WiFi - Housekeeping [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=93825663&PinnedHotelID=93825663&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13480000/13478300/13478262/0ce5bb38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Saki Hotel Cau Giay - Parking included - Free WiFi - Air conditioning - Laundry 6.8 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=13478262&PinnedHotelID=13478262&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/31000000/30680000/30675000/30674961/05e435c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Petit Hanoi Hai Ba Trung - Pet friendly - Parking included - Free WiFi - Air conditioning 8.0 Very good 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=30674961&PinnedHotelID=30674961&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/39000000/38170000/38163500/38163460/a6f81128.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Cozy House Old Quarter - Free WiFi - Restaurant - Air conditioning - Bar 6.6 11 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=38163460&PinnedHotelID=38163460&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17760000/17752500/17752416/abbb3161.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cinnamon Cathedral Hotel Old Quarter - Free WiFi - Restaurant - Air conditioning - Business services 9.2 Wonderful 32 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=17752416&PinnedHotelID=17752416&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/37000000/36050000/36044200/36044138/6262c47a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A&D Luxury Hotel Thanh Xuan - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=36044138&PinnedHotelID=36044138&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=8661481&PinnedHotelID=8661481&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8661481,37966498,34915956,45009121,111027596) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Free self parking on site ### Food and drink - Free local cuisine breakfast available daily 7:00 AM to 9:30 AM - A bar/lounge - A restaurant ### Things to do - TV in common areas ### Family friendly - Babysitting (surcharge) - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Computer station ### Outdoors - On a lake ### Accessibility - Elevator ### More - 1 building - 9 floors - Built in 2006 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Free local calls - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1:30 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 15 ### Check-out Check-out before 11:30 AM ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.0 per day ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 18 per vehicle (one way) - Rollaway bed fee: USD 10.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Heart Hanoi Heart Hotel Hanoi Heart Hotel Hotel Heart Hotel Hanoi Heart Hotel Hotel Hanoi ## Frequently asked questions ### Is Heart Hotel pet-friendly? ### How much is parking? ### What time is check-in at Heart Hotel? ### What time is check-out at Heart Hotel? ### Does Heart Hotel provide a shuttle to the airport? ### Where is Heart Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Heart Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 119 8 - Good 87 6 - Okay 24 4 - Poor 7 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### maisonnave, perpignan france Mar 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities j ai tout apprecie,la disponibilite du personnel sa gentillesse,son cote familial,la chambre,son entretien,le service du linge,le petit dejeuner servi par deux charmantes dames,tres bon accueil ##### maisonnave Stayed 9 nights in Feb 2020 ### 8/10 Good #### Verified traveller Mar 6, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was in an amazing location. We stayed in a room with a view over hoan kiem lake which qas lovely. However, the room coyld hqve done with bettwr double glazing as the noise never stopped. Also no curtain over door onto balcony so need eye mask to block out the light in the morning. Thry did a realy nice breakfast. ##### Verified traveller Stayed 6 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 5, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendliest hotel staff I’ve ever had. They were always looking out for me and attempting to make me happy. They even saved me money on taxis. They made me feel like family. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 8/10 Good #### Sylvain, Montréal Canada Jan 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Proximités des grandes attractions, qualité prix corrdct, petit petit-déjeuner intéressant ##### Sylvain Stayed 2 nights in Jan 2020 ### 8/10 Good #### Dylvain, Montreal, Canada Jan 14, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities À proximité des attractions à moins de 2km. Personnel très accomodant. ##### Dylvain Stayed 1 night in Jan 2020 ### 8/10 Good #### Jonas Jan 11, 2020 Liked: Cleanliness, staff & service, room comfort #### Mega godt for pengene Vores ophold var meget godt. Vi boede her 2 nætter og synes det lå rigitg godt ift byen og søen og der hvor det sker. ##### Jonas Stayed 2 nights in Jan 2020 ### 8/10 Good #### Rhyanne Jan 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff , decent bedrooms that where clean, and the breakfast was also quite nice ##### Rhyanne Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Nicholas Jan 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location, big room and friendly staff. Really good location close to the lake and in the old quarter. Room was very big and they allowed us to check in much earlier than described, which allowed us to nap shortly after our long flight! Very friendly staff and everything was clean and tidy. Didn’t have the breakfast as left early so cannot comment on this. ##### Nicholas Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Emrah Jan 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastisk personal och läge Fantastisk personal och bra och fräscha rum. Bra utsikt och nära till allt. ##### Emrah Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller Dec 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort very good in service with smile of staffs, although price is reasonable! Location is good for reaching restaurants and pubs. Good for a walk along the lake as well. Breakfast was amazing, cooked upon ur requests !! Kind and friendly staffs. ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Jonas Dec 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very helpful and accommodating staff. A+ location smack in the middle of everything. The door to my room wasnt very soundproof but it didnt bother me much. Overall very happy with the hotel and I would stay there again. ##### Jonas Stayed 3 nights in Dec 2019 ### 8/10 Good #### Verified traveller Dec 12, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 土曜日で、ホアンキエム湖周りの道路が歩行者天国になり、夜遅くまでイベントで大盛りあがりでした。静けさを求める人は、避けた方が良いです。 ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller Dec 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, walking distance to Hồ Hoàng Kiếm. Helpful staffs. ##### Verified traveller Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Kerry Oct 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little hotel in Hanoi. Great location in the Old Quarter. Friendly, helpful staff. Delicious breakfast. Would definitely stay again. Enjoyed the lovely view of Hoan Kiem Lake from our room. ##### Kerry Stayed 4 nights in Oct 2019 ### 6/10 Okay #### Verified traveller Oct 14, 2019 Liked: Staff & service 직원들 친절도는 높으나 칫솔컵 불양 환풍기 먼지 가득 조금 지저분해 손이 들감 개미가 있어 사다 놓은 과일을 못먹게 되었내요 ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller Jul 31, 2019 Liked: Staff & service, amenities, property conditions & facilities ホアンキアム湖まですぐの立地が最高でした。対応も良くてみなさん良い方で好印象でした。オーダー式の朝食も口コミ通りとてもよかったです。口コミで心配していたカギの件は確かに使いにくかったですが、基本的に2回回せば大丈夫ですのでコツさえつかめれば問題ないと思います。部屋からの眺めは気にしてなかったですが、レイクビューの方が良かったかなとちょっと思いました。またハノイに行く際には利用したいと思います。 ##### Verified traveller Stayed 4 nights in Jul 2019 ### 10/10 Excellent #### Lars Jul 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and well located hotel Friendly staff, nice rooms and super locotion for a cheap price. ##### Lars Stayed 3 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jun 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Thank you very much!! Very good furnituar. Wide room. Delicious breakfast. But bath tab is not so good. Not stable. Beside of this bath tab, excellent. ##### Verified traveller Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### 旅行者, 日本 May 30, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 建物や設備は新しいとは言えないものの、客室内はよく清掃されており快適でした。 ただ、階段にベッドのマットレスなどが置いてあって美観を損ねて居ます。 ##### 旅行者 Stayed 1 night in May 2019 ### 10/10 Excellent #### Giles Apr 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Emplacement prix sympa Super bien placé accueil excellent comme tout les Vietnamiens ils se mettent en 4 pour vous satisfaire propretés prix ##### Giles Stayed 1 night in Feb 2019 ### 8/10 Good #### HIROSHI Apr 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### また泊まりたいホテルの一つです ウエルカムドリンクが水じゃなくジュースだと嬉しい いつも飛行機の時間が早く朝食が食べられないので朝食の時間が朝６時からだと嬉しい ##### HIROSHI Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Rachel Mar 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Cracking little place for the money. The staff are really friendly and helpful, rooms are spacious and bathrooms functional. The breakfast was tasty and the location is fantastic- really central for everything we wanted to do in Hanoi. ##### Rachel Stayed 2 nights in Mar 2019 ### 6/10 Okay #### Verified traveller Mar 12, 2019 Disliked: Cleanliness, property conditions & facilities #### 立地抜群 スタッフは親切だし、部屋も悪くないが、ドアの鍵が締まりにくかった。寝具が清潔な感じがしなかった。 ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### peter, london Mar 9, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities location was the key feature, right in the centre of the old town ##### peter Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and staff Great location in the old town in a quiet building. The staff is fantastic, very accommodating and helpful. ##### Verified traveller Stayed 1 night in Feb 2019