[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Panda Hotel Hotel with free breakfast, a short walk to Hoan Kiem Lake ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/8de11623.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Room (1 double bed + 2 single beds) | Balcony](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/6498c502.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food court](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/3c754f10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/b78b33d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food court](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/2a862966.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hanoi Panda Hotel offers a quiet retreat near Hoan Kiem Lake. Enjoy a free self-serve breakfast and WiFi in your room. The terrace provides scenic views, and the on-site cafe serves fresh coffee. Guests consistently praise the attentive staff. 8.6 Excellent ## Popular amenities - Breakfast included - Parking available - Room service - Housekeeping - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=14993933&PinnedHotelID=14993933&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Superior Double Room](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/613aefb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Private bathroom Hair dryer Minibar Satellite channels - 183 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Double Room](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/d0ad7b07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Balcony Soundproofed Air conditioning Refrigerator TV Private bathroom Hair dryer Minibar - 215 sq ft - Sleeps 3 - 1 Double Bed ![Triple Room (1 double bed + 1 single bed)](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/66c55951.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room (1 double bed + 1 single bed) ### Highlights Balcony Soundproofed Air conditioning Refrigerator TV Private bathroom Hair dryer Minibar - 237 sq ft - Sleeps 4 - 1 Double Bed and 1 Twin Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/8de11623.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Balcony Soundproofed Air conditioning Refrigerator TV Private bathroom Hair dryer Minibar - 237 sq ft - Sleeps 3 - 2 Twin Beds ![Superior Twin Room](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/110798b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Soundproofed Air conditioning Refrigerator TV Private bathroom Hair dryer Minibar Satellite channels - 183 sq ft - Sleeps 2 - 2 Twin Beds ![Family Room (1 double bed + 2 single beds)](https://images.trvl-media.com/lodging/15000000/15000000/14994000/14993933/562adc1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (1 double bed + 2 single beds) ### Highlights Balcony Soundproofed Air conditioning Refrigerator TV Private bathroom Hair dryer Minibar - 258 sq ft - City view - Sleeps 4 - 1 Double Bed and 2 Twin Beds ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/117000000/116690000/116688300/116688282/5ba37a9d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Dahlia Hotel & Apartments Long Bien - Parking included - Free WiFi - Restaurant - Air conditioning 6.4 7 reviews CA $31 CA $35 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hanoi-Hotels-The-Dahlia-Hotel-Apartments.h116688282.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=8c137363-179f-423d-baa6-c4c9a310c697&top_cur=CAD) Ad ![6 restaurants, breakfast, lunch, dinner served; French cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 554 reviews CA $260 CA $295 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=8c137363-179f-423d-baa6-c4c9a310c697&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 421 reviews CA $182 CA $210 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=8c137363-179f-423d-baa6-c4c9a310c697&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids pool - Parking included 8.6 Excellent 530 reviews CA $100 CA $113 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=8c137363-179f-423d-baa6-c4c9a310c697&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107500000/107500000/107499953/b33ece64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Lestar Hotel Hanoi Ba Dinh - Free WiFi - Restaurant - Air conditioning - Breakfast available 10.0 Exceptional 80 reviews CA $67 CA $76 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hanoi-Hotels-Lestar-Hotel-Hanoi.h107499953.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=8c137363-179f-423d-baa6-c4c9a310c697&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Panda-Hotel.h14993933.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Panda-Hotel.h14993933.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03384%2C105.85484&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eO2SabLF8oRas7P8EQNXUdjJLlY=) 9A Hang Mam Street, Hoan Kiem District, Hanoi, 10000 #### What's nearby - Hoan Kiem Lake - 5 min walk - 0.5 km - Thang Long Water Puppet Theatre - 5 min walk - 0.5 km - Hanoi Old Town Night Market - 7 min walk - 0.6 km - St. Joseph's Cathedral of Hanoi - 13 min walk - 1.2 km - Hanoi Opera House - 13 min walk - 1.2 km #### Getting around - Hanoi Long Bien Station - 6 min drive - Noi Bai Intl. Airport (HAN) - 37 min drive #### Restaurants - ‪Cafe Giảng - ‬1 min walk - ‪Hidden Gem Coffee - ‬1 min walk - ‪Xôi Yến - ‬1 min walk - ‪O Bun Cha - ‬1 min walk - ‪Always cafe - ‬1 min walk ## About this property ### Hanoi Panda Hotel Hotel near Hoan Kiem Lake Located close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Panda Hotel provides free self-serve breakfast, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services. You'll also find perks like: - Limo/town car service, bike rentals, and self parking (surcharge) - Express check-out, express check-in, and a computer station - A TV in the lobby, multilingual staff, and coffee/tea in the lobby Room features All guestrooms at Hanoi Panda Hotel feature comforts such as air conditioning, as well as amenities like free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - 32-inch TVs with satellite channels - Refrigerators, daily housekeeping, and desks ## Similar properties ![King Room with Balcony](https://images.trvl-media.com/lodging/96000000/95940000/95937500/95937424/126d3852.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Liliane Hotel and Travel Old Quarter - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 9.2 Wonderful 105 reviews CA $31 CA $36 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=95937424&PinnedHotelID=95937424&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Triple Room](https://images.trvl-media.com/lodging/117000000/116830000/116821500/116821431/25782732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Madelise Hanoi View Hotel Dong Da - Free WiFi - Business services - Laundry - Housekeeping CA $46 CA $52 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=116821431&PinnedHotelID=116821431&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/117000000/116680000/116673400/116673309/1232c15e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viet Vintage Hostel & Pub Old Quarter - 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Breakfast included - Spa - Free WiFi - Air conditioning 10 Exceptional 12 reviews CA $136 CA $157 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=88314464&PinnedHotelID=88314464&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Limo/town car service - Self parking on site (USD 2 per night) ### Food and drink - Free self-serve breakfast available daily 7:30 AM to 10:00 AM - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Bicycle rentals - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Terrace ### Accessibility - No elevator ### More - 1 building - 6 floors - Built in 2012 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch TV with satellite channels ### Food and drink - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: USD 15 Late check-in subject to availability Express check-in available Minimum check-in age: 16 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 15 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are available for USD 10.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 17 per vehicle (one way) - Self parking fee: USD 2 per night - Early check-in fee: USD 15 (subject to availability) - Late check-out fee: USD 15 (subject to availability) - Rollaway bed fee: USD 10.0 per night - Credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Silverland Hotel Travel Hanoi Silverland Travel Silverland Travel Hanoi Panda Hotel Hotel Hanoi Panda Hotel Hanoi Hanoi Panda Hotel Hotel Hanoi ## Frequently asked questions ### Is Hanoi Panda Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hanoi Panda Hotel? > Self parking is available for USD 2 per night. ### What time is check-in at Hanoi Panda Hotel? > Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hanoi Panda Hotel? > Check-out is at noon. Late check-out is available for USD 15 (subject to availability). ### Does Hanoi Panda Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 17 per vehicle applies. ### Where is Hanoi Panda Hotel located? > Located in Old Quarter, this hotel is within a 10-minute walk of Ancient House, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 15 minutes. Hanoi Railway Station is 25 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hanoi Panda Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 503 8 - Good 122 6 - Okay 73 4 - Poor 40 2 - Terrible 46 ### 8.4/10 Cleanliness ### 9.2/10 Staff & service ### 6.0/10 Amenities ### 8.2/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 10/10 Excellent #### Ariana May 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff are really lovely here. Although the hotel is a little far away from shopping there are loads of cafes and yummy restaurants around. We only stayed for one night but I would really recommend this place as it is clean, tidy and super affordable. They were also generous with water which is a plus! ##### Ariana Stayed 1 night in May 2023 ### 10/10 Excellent #### Andreas Jul 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value, great service Great value! Just as expected. ##### Andreas Stayed 3 nights in Jul 2023 ### 2/10 Terrible #### Binh Feb 5, 2023 Disliked: Cleanliness, amenities, property conditions & facilities This is a guesthouse, not a hotel as indicated on the name. It is old and quite dirty with a lot of mosquitoes. ##### Binh Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Barbara Apr 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great value accommodation for the old quarter - close to all the attractions. The owner is really friendly and we had the best breakfasts in Vietnam while we were there. Lots of tasty fresh fruits and delicious baguette with tea/coffee. Very filling! If you’re vegetarian make sure you tell him in advance. He is happy to arrange this and tries hard to keep his guests happy. ##### Barbara Stayed 2 nights in Apr 2023 ### 8/10 Good #### Verified traveller Apr 4, 2023 Liked: Room comfort #### Location! The location was great! I stayed another hotel first 2 nights. Panda Hotel is lots better. Only problem is no lift. I stayed at 6th floor. There were free fruit on the reception desk. That was very nice. ##### Verified traveller Stayed 1 night in Apr 2023 ### 6/10 Okay #### Emilie Apr 14, 2023 Liked: Staff & service #### Ok stay for 1 night Thé staff is nice and helpful but room was not perfectly clean, and also very noisy. Some curtains were missing on the windows ##### Emilie Stayed 1 night in Apr 2023 ### 8/10 Good #### CJ Mar 9, 2023 Liked: Staff & service #### Budget hotel. Very welcoming, bit too dated. It’s a budget hotel. The location is excellent, the guy Ming who runs the hotel is so helpful and friendly. He gave us bottled water and free fruit each day. The rooms are run down, basic and the bathroom was not the cleanest however it worked for us. I was in the 6th floor with no elevator so not suitable for everyone but i saw it as a daily challenge. ##### CJ Stayed 5 nights in Mar 2023 ### 2/10 Terrible #### daniele Dec 9, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The photos on the web do not reflect the real status of the hotel, that seems almost abandoned. We also had to ask for soap and towels (because the one in the room was wet...) and they gave us one old wirh a big hole. ##### daniele Stayed 1 night in Nov 2023 ### 4/10 Poor #### Vileth Jun 15, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The hotel needs to fix and upgrade many things No water moor light looks scary smell I have to stay in another hotel ##### Vileth Stayed 1 night in May 2023 ### 4/10 Poor #### Tiana Nov 24, 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities Very noisy building and surroundings. Construction noise was very loud during the day, and the door did not stop sound from inside the building as it did not cover the frame. Staff were friendly. Works for a place to (sort of) sleep but that's it. Couldn't stay in the room during the day due to the noise. Could feel the springs in the bed, uncomfortable. ##### Tiana Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Ellee Jul 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Based on the (very cheap) price, I knew this was not going to be a 5 star hotel but the facilities were good enough for the super cheap price. But most of all the owner (?) was sooooo helpful and so friendly. I had booked several trips online but he ended up helping me rebook for WAY cheaper. I really appreciated him :) If you want a super boojie stay, this isn’t your place. But if you’re looking for a budget place with kind and super helpful worker - then this place is for you :) ##### Ellee Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### bernard Dec 5, 2023 Disliked: Cleanliness, amenities, property conditions & facilities Sent us to the top floor. Hard to climb the stairs but changed to 2nd floor after my complaint Towels were rags Bathroom faucet not working due to calcium buildup No shower curtain or such to keep water contained No breakfast as promised Noisy construction next door at 645 am Bed was already exhausted no foam just wire spring feeling Ratings said very good but this was completely wrong Rating should be poor Seems they might have had better rooms there but maybe only for the locals ! 😡 Was cheap but considering where it is ( Vietnam) I’ve seen much better for less ! ##### bernard Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Mohammad Feb 21, 2023 It was a terrible and unfortunate experience. We couldn't enter Vietnam due to some issue in visa. But the hotel did not refund us, rather took all 3 nights payments. It was simply unfair. We communicated with Expedia team and they said they're working on the matter with the hotel. Let's see what comes up. What the hotel did was so unprofessional and unfair. Hopefully they'll understand this. Hopefully Expedia will also be able to help us get the refund. We may post update again here. For now, our experience is terrible with this hotel. ##### Mohammad Stayed 3 nights in Feb 2023 ### 2/10 Terrible #### Cindy Jan 20, 2024 Disliked: Amenities, property conditions & facilities Avoid this hotel. The pictures on the website DO NOT represent what the condition of the hotel is currently. It is very run down and the only reason we stayed a second night was because I was sick all day the 1st day. The bathroom water pressure is none existent, we weren’t given a wifi password, no toilet paper, you need to turn on a switch for hot water which we also weren’t told about. This is a terrible rundown place and not worth the price they charge. We went to a different hotel in Hanoi for the same price -don’t settle for this. There are many nicer places to stay in Hanoi for the same price. Don’t go here. Seriously . The fellow at the desk is very pleasant. The hotel is difficult to find and the Grab drivers search for it because the hotel is really a travel agency with a set of back stairs (no elevator to go up 3 or more flights of very narrow stairs) to some very dumpy rooms. Marks on the walls. The ceiling light had been removed and wires Left dangling as well as the light on the wall removed with wires dangling. Worst place we stayed in our 5 week Southeast Asia trip. ##### Cindy Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Tam Mar 5, 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities At a prime location in the old quarters area of Hanoi! On the weekends, the area is blocked to cars (lake Hoan Kiem Beer St are w/in walking distance). It’s difficult for taxis to pick up at the hotel entrance (ask the employee at the front to call a taxi if you don’t have a VN #/sim). Taxis often pick up at the corner on the left when you exit. A lot of great restaurants/cafes nearby, I didn’t get a chance to visit many, but they seem to be open during normal business hours unlike Saigon. Facilities of the hotel itself disappointing. This hotel is perfect if you only need a place to rest. It’s an old building so no elevator staircase is narrow/steep. The doors are opened w/ keys, and so AC/laptops being charged can technically be left on. Though clean, towels/bedding need updating as there are stains and holes. Electric kettle, toothbrushes, a bureau/closet and an old mini fridge available. AC works well, Hanoi is still humid though the weather is nice/cool. No windows in small rooms. Mixed feelings on customer service. The driver that picked us up from the airport was very patient, my international flight had been delayed but I think the hotel only told him about the people in my group that were arriving domestic. They messaged me on the expedia app and responded fast. When we arrived late at night, our room for 3 was booked so I slept on the floor of a room for 2, not sure if it was Expedia’s fault or the hotel’s. We didn’t end up booking any tours with them. ##### Tam Stayed 6 nights in Feb 2023 ### 2/10 Terrible #### NK Jan 1, 2024 ##### NK Stayed 5 nights in Dec 2023 ### 2/10 Terrible #### Kris Dec 14, 2023 ##### Kris Stayed 1 night in Dec 2023 ### 8/10 Good #### Sandra Nov 26, 2023 Liked: Cleanliness, staff & service, room comfort Very affordable hotel with a great location. The staff were awesome and even allowed us some flexibility with our booking. They also gave us a great deal on a Halong Bay cruise. ##### Sandra Stayed 7 nights in Nov 2023 ### 6/10 Okay #### Rebecca Nov 25, 2023 Basic accommodation. Room type we had booked not available when we arrived, but after a bit of time, managed to swap around to provide it ##### Rebecca Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Jorgen Nov 20, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities ##### Jorgen Stayed 3 nights in Nov 2023 ### 2/10 Terrible #### Ingela Oct 19, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible stay! Hemsk upplevelse! Använde handfatet och vattnet kom rakt ner på golvet. Skrik i korridoren på natten, mycket lyhört! Inget fönster, 3: e vån ingen hiss. Enda som var bra var madrassen. ##### Ingela Stayed 1 night in Oct 2023 ### 8/10 Good #### Daniel Sep 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Daniel Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Michael Aug 11, 2023 Liked: Staff & service, amenities, property conditions & facilities Awesome place! ##### Michael Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Ben Jun 29, 2023 ##### Ben Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Lucy Jun 11, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Lucy Stayed 7 nights in Jun 2023 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Liberty Central Saigon Citypoint](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Citypoint.h8734694.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Hotel Continental Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Continental-Saigon.h481659.Hotel-Information) > > [HANTING HOTEL - HO CHI MINH CITY (胡志明汉庭国际中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [Sofitel Saigon Plaza](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sofitel-Saigon-Plaza.h200805.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [JW Marriott Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [Flamingo Resort Cat Ba](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [Hyatt Regency Danang Resort and Spa](https://www.expedia.ca/Da-Nang-Hotels-Hyatt-Regency-Danang-Resort-And-Spa.h4624340.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Muong Thanh Luxury Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Muong-Thanh-Luxury-Saigon-Hotel.h54177011.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Paradise Saigon Boutique Hotel & Spa](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Paradise-Saigon-Boutique-Hotel-Spa.h4683445.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [Wink Hotel Saigon Centre](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Wink-Hotel-Saigon-Centre.h57142624.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information)