Is Family Holiday Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family Holiday Hotel?

Self parking is free at this property.

What time is check-in at Family Holiday Hotel?

Check-in begins at noon. Late check-in is available during limited hours.

Does Family Holiday Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 365000 per vehicle applies.

Where is Family Holiday Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mi (2 km). Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 20 minutes.

Family Holiday Hotel - Latest Reviews, Deals & Photos 2025

About the area

Located on a lake, Family Holiday Hotel is in Old Quarter neighborhood and is connected to a shopping center. Ho Chi Minh Mausoleum is a notable landmark, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.

Visit our Hanoi travel guide

10/10 Excellent

Verified traveller

Jan 15, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

이 호텔은 호안끼엠 호수의 콩카페 및 4P 핏자집 근처에 있습니다. 깨끗하고, 직원 친절하며, 접근성이 아주 좋습니다. 1년중에서 1월달이 가장 추운기간인데, 난방시설이 없고, 발코니샤시가 조금 허술해서, 가끔 춥습니다. 12월에는 따뜻한 물이 나오지 않습니다. 1월에는 따뜻한 물이 잘 나옵니다. 토요일에는 근처 식당의 카페에서 라이브콘서트가 있어서 밤11시까지 시끄럽습니다. 호안끼엠 호수는 금토일요일 저녁에는 교통을통제하고, 야시장이 열립니다. 구경거리가 많습니다. Family Holiday Hotel 은 비교적 저렴하고 좋습니다. 1년중에서 1월달만 추운것을 감안하시면 나머지 11개월은 이용하기 아주 좋습니다. 그리고, 엘리베이터있습니다. 저희 가족들은 아주 잘 이용하고, 편히 쉬었다가 갑니다. 다음에도 당연히 이용할 것 입니다.

Stayed 3 nights in Jan 2020

2/10 Terrible

Michael A

Jan 9, 2020

Disliked: Property conditions & facilities, room comfort

Not a FAMILY Hotel

This is definitely NOT a FAMILY Hotel. It is old and the room has no space for luggage. The bathroom is small and WET and basically a toilet and hand basin with a shower head in between the two. The elevator is too small for an infant stroller (Infant Stroller not a Baby Pram) and one person. Our room was on a mezzanine level accessed by stairs between two elevator levels. The Asian breakfast is by coupon, three doors away in a café. (Not even breakfast cereal). I booked and pre-paid for four nights but forfeited the last three not by moving into a regular international hotel half a block away. The receptionist was very obliging in trying to make up for the lack of facilities.

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Jan 5, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is fantastic. Very clean and spacious rooms, very helpful service

Stayed 3 nights in Dec 2019

8/10 Good

Sin Yin

Dec 26, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategic hotel location, food restaurants located around. A nice place for vacation stay.

Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Dec 10, 2019

Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Aug 9, 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

No room available when we arrived even though we booked 2 months in advance they had no record of it on their system!! They moved us to their sister hotel for a night then back to them following day (up 4 flights of stairs in 40 degree heat with a 3 year old. I don’t expect this when we reserved and payed for a room). My wife had a cold/flu one evening and when she rang downstairs and spoke in Vietnamese to the receptionist they said they would go and get right away, when we rang back 30 mins later they claimed to know nothing about the request!

Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Jul 16, 2019

Liked: Cleanliness, staff & service

Stayed 3 nights in Jul 2019

8/10 Good

Mark

Jul 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

May 25, 2019

Liked: Cleanliness, staff & service

Stayed 2 nights in May 2019

8/10 Good

stéphane

Apr 24, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent emplacement pour visite de la vielle ville .

Stayed 2 nights in Apr 2019

10/10 Excellent

Serina

Mar 21, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Mar 14, 2019

Liked: Cleanliness, staff & service

Staff was excellent, extremely accommodating and helpful.

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Mar 13, 2019

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Jan 10, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

패밀리 홀리데이 호텔 이용후기

숙소 위치는 굉장히 좋습니다~ 호안끼엠 위쪽 광장? 야시장 입구랑 도보 1분 거리여서 위치가 아주 좋아요~~ 옆에 편의점도 있구요! 새벽 체크인 가능하구요(직원분이 로비 소파에서 주무시고 계시더군요) 친절합니다~~ 제 기준엔 방 크기는 그리 넓지도, 좁지도 않은 적당한 크기였구요~ 청결도는 괜찮았어요! 근처 비슷한 가격대의 호텔들 후기를 봤을때, 개미가 나온다,벌레가 나온다 등등을 봤었는데 여긴 안그래서 좋았어요 시설은 낡았는데, 나름 깨끗하더라구요 (보심 아실거에요~낡았는데 깨끗하다는 것을요) 또 좋았던 점은 샤워기 수압이 강해서 좋았어요~ 대신 창문이 없어서 밖의 상황이 어떤지 몰라서 그게 조금 불편했네요~~ 그러나 좋았던 점은 그래서인지 소음이 없었어요! 오토바이 소리, 닭 울음소리 같은건 안들렸어요~~ 만약 다시 하노이에 온다면, 다음에도 또 이용할 것 같아요!

Stayed 2 nights in Dec 2018

10/10 Excellent

Christian

Jan 8, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Holiday Hotel Hanoi

Stayed here with family. Location is great and staff is super helpful and friendly.

Stayed 2 nights in Dec 2018

8/10 Good

Christian

Jan 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Holiday Hotel

Visiting the old quarter of Hanoi this hotel is in the perfect location. Staff is super friendly and helpful. Would stay here again.

Stayed 5 nights in Dec 2018

10/10 Excellent

Dongju

Dec 5, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

직원이 친절한 호텔

직원이 무척 친절하고 영어가 유창함 호안끼엠 호수에서 가까워 이동이 편리함 아침 조식이 대체로 맛난 편

Stayed 3 nights in Nov 2018

8/10 Good

Drew

Oct 26, 2018

Liked: Staff & service

Great little hotel close to lake and city attractions. Staff were very friendly and helpful. Room conditions was fine and always clean. Negative is that breakfast is served in a separate building and the service is non existent. As is the food if you arrive a little late. a separate

Stayed 4 nights in Oct 2018

2/10 Terrible

Verified traveller

Sep 30, 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

There is no non-smoking room . The bathroom is dirty

Stayed 1 night in Sep 2018

8/10 Good

Chun Yi

Sep 11, 2018

Good hotel

Good location Good service

Stayed 1 night in Sep 2018

8/10 Good

Chun Yi

Sep 10, 2018

Good hotel

Good location Friendly crews

Stayed 1 night in Sep 2018

8/10 Good

werner, Gent

Sep 1, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leuk hotel in centrum dicht bij meer

Mooie ruime kamer dicht bij het meer. Balkon Welkomdrankje In centrum Ontbijt op 100 meter

Stayed 1 night in Aug 2018

10/10 Excellent

Jack, Sydney, NSW

Aug 28, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

I can’t remember the last time I stayed at a hotel with such helpful and attentive staff. From the word go, when making our booking, they were very prompt and responsive to my enquiries. The hotel was clean and very centrally located. I definitely recommend it.

Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Aug 21, 2018

깨끗해서 좋아요

친절한 직원, 깨끗한 룸 상태, 호텔위치, 가격대비 훌륭한 조건 다시 방문하고 싶은 호텔..

Stayed 1 night in Aug 2018

8/10 Good

tetsu, 日本

Aug 18, 2018

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Aug 2018

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Family Holiday Hotel

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